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14 Important Questions to Ask When Searching for a Web Designer

14 Important Questions to Ask When Searching for a Web Designer
Timothy A
Timothy A
August 11, 2021
Posted in  Web Design

Finding a web designer can be tricky. You want someone who is not only skilled and experienced, but reliable as well. In this blog post, we will go over 14 questions you should ask any potential web designer before you hire them to make sure they are the right person for the job!

1. How Much Experience Do You Have?

A designer’s experience can be invaluable when it comes to designing your website. With only a year or two of industry experience, they may not have the necessary skill-set for creating an effective and engaging user-experience.

The number of years a design company has been in business is an important indicator for their expertise. Make sure to look out for designers who have five or more year’s experience, you won’t be disappointed.

2. Can I See Your Portfolio of Work?

A designer’s previous projects can reveal a lot about their skills. If a company has only worked with small, local clients then they likely lack the expertise to work with large corporations or international brands.

Make sure to ask what type of websites they’ve designed in the past and if any are similar to yours. A good web design firm will be able to show examples that align with your brand identity.

3. Can I Speak with Some Past Clients About Your Work?

It goes without saying – references speak volumes about what you should expect from potential web designers. A company’s portfolio may look great, but it doesn’t always tell the whole story.

Talking one-on-one with previous clients can give you a more complete picture of what designing websites is like with them (and if they’re right for you).

4. What is Your Process for Designing Websites?

A good web designer will be able to provide a detailed overview of their design processes. They should have gone through the necessary steps and included them in some form or another, whether it’s on their website, in an email exchange with you, or via phone call.

If they can’t tell you what their design process entails then that could mean they’re not experienced enough to handle large-scale projects like yours.

5. How Much Do You Charge Per Hour?

This may seem like an overly simple question – but pricing structures vary significantly from one company to the next so make sure you know what type of budget constraints your potential designer is working within before hiring them!

You want someone who can provide a quality product within the parameters of your allocated budget.

6. What is Included in my Web Design Package?

Particularly when you’re looking at freelance designers, take note of what’s offered for the price. Is it just designing and coding or do they also offer hosting services? Are there any other hidden costs I should know about down the line?

Some companies will charge extra per hour if their customer requires them to troubleshoot an issue with another company (i.e., WordPress). Talk to your potential designer before hiring them so you don’t get surprised with additional fees later on!

7. Can We Work Together Remotely During This Process?

Many people want to find a good web designer but live outside their service area – which can be especially frustrating if you want to work with them face-to-face.

Make sure the designer can provide a viable solution for your remote business needs before hiring them!

8. What is Your Process When it Comes to Revisions?

This may not be an important question depending on how much control you have over what’s going into the design of your website. Often, designers will offer unlimited revisions – but note that this does come at an additional cost should they need more time or resources in order to complete those edits (i.e., code adjustments).

This could also lead to higher monthly hosting fees as well so make sure everything is clear and upfront from the start!

9. What is Your Timeline for Completing This Project?

Make sure there are no gaping holes in your schedule before hiring a designer because they may require more time than originally anticipated (especially if it’s their first website). This could lead them being unavailable at certain times while working on other projects which can make revisions trickier as well.

A good rule of thumb is to always have a backup plan in case your designer becomes unavailable.

10. How Will We Communicate During the Design Process?

Some people want to work closely with the designer, while others prefer a more hands-off approach. Different companies offer different levels of communication – from daily updates and phone calls to monthly milestones and email exchanges.

Whatever your preference is, make sure it’s accommodated before signing an agreement!

11. Is Any SEO Integrated into Your Web Design?

If you’re hiring a designer to build your website from scratch, it’s important that they understand the importance of SEO.

You want someone who is familiar with how search engine optimization works and knows what keywords will be best for driving traffic to your site – not just in 2021 but also years into the future.

12. What Makes Your Company Unique from Others in the Industry?

Just because someone says they’re experienced enough to handle large web projects like yours doesn’t mean that they are actually able to do so!

Make sure to ask about previous experience with companies similar to yours and how long those engagements lasted (as well as what they were like).

13. Do You Use Templates or Build From Scratch?

When you’re looking for a web designer, it’s important to know what type of work they’ll provide. Do they offer templates which can be used over and over again? Or do they only design custom websites from scratch?

Different people will have different needs – so make sure that the company provides a package that suits your business best!

14. What Types of Payment Methods Does Your Company Accept?

It’s important to find out what types of payments your web designer accepts before hiring them.

If they only accept certain forms of payment, such as wire transfers or other non-traditional methods that you don’t want to do – then it might not be the right fit for you!


In conclusion, there are a number of questions to ask when looking for a web designer. Some of the most important ones include how much they charge, what is included in your package, how often you will communicate with them and if any SEO is integrated into their work.

Hopefully, the tips in this article will help you to find the best website designer for your exact needs!

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