Alabama Website Maintenance Services

Support for Alabama Websites

Our team doesn't just build Alabama websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Web Support Specialists for Alabama Organizations

We're a web maintenance company with a team of site specialists that never outsources Alabama web maintenance to anyone.

This makes our website maintenance agency the perfect choice to provide all your Alabama website support needs, including website platform upgrades, page speed improvements, website security fixes, site issue resolutions, and anything else related to improving your website.

Our team puts a lot of emphasis on availability and communication for Alabama web support customers. Our support team is happy to help if you need something easy done the same day or have a complicated question you'd like to explain over the phone.

Our Alabama Web Maintenance Plans

We see web maintenance as a reactive support service where we provide your Alabama business with the right web designer resources to fix just about any problem. There are many examples of website problems that might require service from Alabama website support firms, including:

  • Making sure your website's platform is up to date.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new pages whenever you release something new.
  • Staying fresh with new blog content.
  • Rearranging your Alabama website's navigation menu.
  • Making your page faster to pass Google Core Web Vitals.
  • Taking backups of your website's files and databases.
  • Making your website look and feel better.
  • Troubleshooting Google Search Console coverage problems.
  • Adding structured data, open graph tags, etc.
  • Providing a solution to any other site problem.

These are just a few of the Alabama website support plans we offer. In fact, Alabama website maintenance is basically anything a web designer or digital advertiser does to your website.

Our web maintenance and support company is happy to provide Auburn, Birmingham, Decatur, Dothan, Florence, Huntsville, Mobile, Montgomery, and Tuscaloosa with fast site support services.

A Few of Our Web Maintenance & Support Specialists

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Pricing for Alabama Website Maintenance

The cost of our web maintenance packages begins at $119.50/hour, but discounts are available for pre-purchased blocks of time, which can lower the hourly rate to as low as $99.95.

With the purchase of a web maintenance retainer, there are no hidden fees, contracts, minimum deductions, or expirations.

Please bear in mind that it's unusual for us to receive tasks that require less than 10 minutes to finish, as the task review process, response to emails or phone calls, feedback, and logging typically take up at least 10 minutes.

Our team will furnish you with a monthly update to inform you of the remaining time balance on your pre-purchased website support retainer, ensuring that you stay aware of your usage.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
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Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Alabama Website Management Packages

Are you weary of being continuously notified about available updates? Are you concerned about potential website downtime? With proactive site management, our web development team can address both of your worries!

Here is a summary of what our website management plans entail:

1.) Proactive Site Updates

At our disposal is an in-house team of website consultants who can carry out platform updates, template updates, and plugin/extension updates on a monthly or quarterly basis for WordPress or WooCommerce websites!

  1. Site Backup: Our first step involves generating backups of both your website files and database.
  2. Updates: Next in line, we manually install any upgrades that are available for your site.
  3. Testing: Once the upgrades have been installed, we conduct a website check for any potential issues.
  4. Finish: Successfully upgrading will bolster your website's defense against malware and security threats! In the event of unsuccessful updates, we will work together to determine the next steps.

2.) Remote File & Database Backups

We keep remote backups of your website and database to minimize the possibility of data loss.

3.) Site Uptime Monitoring

Within our uptime monitoring system, we oversee your website for any service outages.

An alert will be dispatched to our web designers if your website goes down, enabling us to examine the issue.

Pricing for Alabama Website Management

You have the choice of opting for site management plans with monthly and quarterly options. This empowers you to decide the frequency at which our team performs remote backups and installs website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Alabama Websites

With years of experience developing websites for Alabama small businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Therefore, we tend to only maintain Alabama websites on these platforms:

Example Web Support Service List for Alabama Businesses

After the launch of a website, we're often asked for detailed examples of Alabama web maintenance requests. Here are several examples of Alabama website maintenance services we've been asked to perform in the past and would be more than happy to provide to you!

Basic Alabama Website Changes

Changes to your Alabama website could be as basic as updating a paragraph, swapping images, or adding a new page. Keeping content fresh for search engines and visitors is just normal, routine web support.

Alabama Page Performance Improvements

We can analyze your Alabama website for hosting issues, caching problems, unoptimized images, browser errors, broken links, poor queries, and more if it's slow. User experience and SEO will both benefit from better page load times.

Platform Updates / Security Patches

Keeping your Alabama website's content management system updated is important if it's running on WordPress. Upgrades help improve security and functionality - and they're usually quick, so it might be a simple task.

Plugin / Extension Updates

It's important to upgrade plugins and extensions on your Alabama website if they were developed and maintained by a third-party. It's similar to updating the CMS platform since it helps patch security and functionality issues.

Fixing Search Console Issues

Did you get a report from Google Search Console telling you about a coverage issue? If so, we can fix the coverage problems, and let you know how it went. Make Google happy, and you'll rank higher throughout Alabama and beyond!

Add Structured Data

Do you ever see product prices or reviews in Google organic search results? This is structured data, which is a standardized way of describing content on the web, whether it's a local organization in Alabama or an ecommerce product.

Add Open Graph to Your Website

Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your Alabama organization.

Implement Google Tag Manager

Interested in using Google Tag Manager for managing custom scripts? That won't be a problem! We can add Google Tag Manager to your Alabama website and even teach you how to use it.

Add Conversion Tracking

Tracking conversions is important if you want to understand the benefits of online marketing for your Alabama website. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.

Image Optimization

Is your Alabama website slow because of large images? Not a problem! Using our image compression tools, we can compress all your images and even set up recurring compression for new images!

Add Live Chat

Do you want to try live chat on your website? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Alabama business!

Review Error Log Files

Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform concerns to prevent recurring error messages.

Integrate reCaptcha on Contact Forms

If spambots are attacking your Alabama website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Setup a Caching Plugin

Are you interested in installing a caching plugin in your Alabama website, but not sure how to properly configure the settings for best site speed? We can help recommend caching plugins, or just install and configure them for you!

Setup SMTP Email

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

Restrict IP Addresses

Is your Alabama website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your site.

Create Website Backups

Do you want to create a backup of your Alabama website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major update or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design edits based on statistical data regarding how users interact with your Alabama web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Alabama website. We've seen businesses in and around Alabama lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make changes to your Alabama website? If your Alabama website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask Alabama Website Support Companies

Ask the Alabama website maintenance agency some questions about their services before you sign up for a package. This will help you get a better idea of the relationship you will have with the Alabama website support team before you give them money, provide them website access, and give them complete access to your website for one of their website maintenance packages. Here are some easy questions to ask:

  • Can you tell me how you handle website security? Do you run website security scans for customers?
  • What's the turnaround time for Alabama website support?
  • Is your Alabama web maintenance outsourced?
  • How much does Alabama web maintenance cost?
  • Are there any minimum deductions or minimum billable expenses for Alabama website updates?
  • What are your normal hours of operation?
  • How will I know about new updates to my platform?

If you ask these questions to Alabama website services companies, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.

Alabama Web Support Plans and Tips

Companies in and around Alabama often ask us for a web maintenance plan to establish routines and procedures. We are happy to help your Alabama business develop a website maintenance plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.

Annual Alabama website support tasks

  • Message your website hosting agency to see if they have upgraded servers you can switch your website to for faster site speed.
  • Ask your web designer if your website has a major platform release coming up that will require a lot of work to install.
  • Try restoring a site backup to make sure the data is good enough for a full recovery. Also, make sure your backups are stored somewhere else besides Alabama.
  • Check out competitor sites (even those outside of Alabama) to see if you're missing out on any competitive advantages they have over you.
  • Ensure your website is secure by performing a full security review.
  • Verify structured data, open graph, and social media links are all working properly.
  • Check if any 3rd party tracking, live chat, or heat map scripts are installed but no longer necessary.
  • Take down any unnecessary development or staging sites.

Semi-annual Alabama web support duties

  • Make sure you have access to your domain name and it's not about to expire. When you must renew your domain name, this will come in handy.
  • Check that your hosting account isn't about to expire and you can access it.
  • Make sure you have access to your DNS.
  • Check if your SSL certificate will be expiring in the near future.
  • Make sure your website backup schedule is working and you have remote backups.
  • If you have an automated image optimization service, verify it is working properly.
  • See if there are any console errors on the website.

Monthly Alabama web support duties

  • Ensure your website doesn't have any broken links, which affect user experience and SEO.
  • Make sure your website isn't having performance glitches after recent updates.
  • Check Google Search Console for any coverage problems.
  • Keep your site fresh by updating your content within one of your service pages or blog articles.
  • Take a look at your website platform and extensions for any available updates.

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Website Maintenance Services throughout Alabama

If you've been looking for experienced web maintenance and support agencies serving major cities throughout Alabama, we'll be the website maintenance team you want to contact. Our web support specialists frequently offer web maintenance and help in Auburn, Birmingham, Decatur, Dothan, Florence, Huntsville, Mobile, Montgomery, or Tuscaloosa throughout Alabama. From easy website upgrades and platform updates, to website training and emergency support, our website maintenance firm will have you covered!

When looking for website professionals to handle web maintenance and support in smaller cities throughout Alabama, we still hope you'll consider our website support packages. We have a full staff of dedicated website professionals ready to help Alabama-area organizations. Whether your business is located in Abernant, Albertville, Alexander City, Andalusia, Anniston, Arab, Athens, Atmore, Attalla, Bay Minette, Beauregard-Marvyn, Bessemer, Big Sandy-Duncanville, Boaz, Center Point, Chickasaw, Clanton, Cloverdale, Concord-Hopkins, Craig-Tyler, Cullman, Danville, Daphne, Demopolis, Eufaula, Fairfield, Fairhope, Foley, Forestdale, Fort Payne, Fort Rucker, Fultondale, Gardendale, Greenville, Greenwood, Guntersville, Hamilton, Hartselle, Helena, Hope Hull, Hueytown, Irondale, Jacksonville, Jasper, Laceys Spring, Lanett, Langdale, Leeds, Long Island, Madison Crossroads, Millbrook, Monroeville, Moody, Morris Chapel, Mountain Brook, Muscle Shoals, Northport, Opp, Oxford, Ozark, Pelham, Pell City, Pleasant Grove, Prichard, Rainbow City, Roanoke, Russellville, Saks, Saraland, Scottsboro, Selma, Semmes, Sheffield, Simcoe, Smiths, Smiths-Salem, South Pickens, Southside, Sylacauga, Talladega, Tanner-Williams, Tarrant, Theodore, Tillmans Corner, Tri-Cities, Troy, Trussville, Tuscumbia, Tuskegee, Tuskegee-Milstead, Valley, Vinemont, Websters Chapel, or a different city, our web maintenance firm will be ready to help with all your Alabama web support plans!

Hear what our customers are saying

George Ormond

George Ormond

Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
Joe Simmons

Joe Simmons

David Wurst and WebCitz have been a great hosting company to work with for over 10 years. They provide exceptional service and knowledge with their customers and always get it done immediately. I will never work with any other company.
Wendy Bottesi

Wendy Bottesi

Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
Southwest Radio Church

Southwest Radio Church

What can I say about this company? These people that work there? Unbelievable!! It doesn't matter when or why you call, they will help you. The other part of that statement is: I never have to call them! They made a web site for us that works 24/7. But if I do call they actually take care of it right then. ... great bunch of guys...Southwest Radio Church really appreciates you!!
Rummeles Fine Jewelry

Rummeles Fine Jewelry

Great company to deal with! They have a great team of people and are always there to answer any questions we have!
Dawn White

Dawn White

These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
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Let's Talk About Alabama Web Maintenance!