Our team doesn't just build Alberta websites; we also offer website maintenance and support services because we know questions and concerns come up!
We're a web maintenance company with a team of site specialists that never outsources Alberta web maintenance to anyone.
This makes our website maintenance agency the perfect choice to provide all your Alberta website support needs, including website platform upgrades, page speed improvements, website security fixes, site issue resolutions, and anything else related to improving your website.
We emphasize availability and communication for our Alberta web support plans. Our support team is happy to help if you need something easy done the same day or have a complicated question you'd like to explain over the phone.
We see web maintenance as a reactive support service where we provide your Alberta business with the right web designer resources to fix just about any problem. There are many examples of website problems that might require service from Alberta website support firms, including:
These are just a few of the Alberta web support plans we offer. In fact, Alberta web maintenance is basically anything a web designer or digital advertiser does to your site.
Our website maintenance and support company is happy to provide Calgary, Edmonton, Red Deer, Lethbridge, Medicine Hat, and Grande Prairie with fast website support services.
The cost of our website maintenance packages begins at $119.50/hour, but discounts are available for pre-purchased blocks of time, which can lower the hourly rate to as low as $99.95.
With the purchase of a web maintenance retainer, there are no hidden fees, contracts, minimum deductions, or expirations.
It's important to note that it's uncommon for us to receive tasks that can be completed within less than 10 minutes, as the task review process, responding to emails or phone calls, providing feedback, and logging the task typically take up a minimum of 10 minutes.
Our team will furnish you with a monthly update to inform you of the remaining time balance on your pre-purchased website maintenance retainer, ensuring that you stay aware of your usage.
Are you weary of being continuously notified about available upgrades? Are you concerned about potential website downtime? Our web development team can mitigate both of your issues through proactive website management!
Here is a summary of what our website management plans entail:
With our in-house team of website professionals, we are capable of performing platform updates, theme updates, and plugin/extension updates for WordPress or WooCommerce websites on a monthly or quarterly schedule!
To help mitigate the risk of data loss, we maintain remote backups of both your website and database.
Within our uptime monitoring system, we oversee your website for any service outages.
An alert will be dispatched to our website developers if your website goes down, enabling us to examine the issue.
You have the choice of opting for website management plans with monthly and quarterly options. This empowers you to decide the frequency at which our team performs remote backups and installs website updates.
With years of experience developing websites for Alberta businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Because of that, we tend to service only these platforms for Alberta websites:
We've managed Joomla and Magento platforms for Alberta small businesses in the past. However, we chose not to use those platforms so our website maintenance consultants could focus on training and support within the more popular platforms.
After the launch of a website, we're often asked for detailed examples of Alberta web maintenance requests. Here are several examples of Alberta website maintenance packages we've been asked to perform in the past and would be more than happy to provide to you!
Changes to your Alberta website could be as simple as updating a paragraph, swapping images, or adding a new page. These are just normal, routine website support tasks to keep content fresh for both search engines and visitors.
We can analyze your Alberta website for hosting concerns, caching glitches, unoptimized images, console errors, broken links, poor queries, and more if it's slow. User experience and search engine optimization will both benefit from better page load times.
It's important to keep your Alberta website updated if it runs on a CMS like WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.
It's important to upgrade your Alberta website's plugins and extensions to reflect the latest changes by the developers. It's similar to updating the CMS platform since it helps patch security and functionality concerns.
Did you get a report from Google Search Console telling you about a coverage issue? If so, we'll look at the coverage glitches, fix them, and update you on the status. Make Google happy, and you'll rank higher throughout Alberta and beyond!
When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way of describing content on the web, whether it's a local company in Alberta or an ecommerce product.
Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your Alberta organization.
Interested in using Google Tag Manager for managing custom scripts? Not a problem! We'll happily install Google Tag Manager on your Alberta website and teach you how to use it.
Tracking conversions is important if you want to understand the benefits of digital advertising for your Alberta site. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.
Is your Alberta website slow because of large images? No problem at all! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!
Do you want to try live chat on your website? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Alberta business!
Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform errors to prevent recurring error messages.
If spambots are attacking your Alberta website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.
Are you interested in installing a caching plugin in your Alberta website, but not sure how to properly configure the settings for best site performance? We can help recommend caching plugins, or just install and configure them for you!
To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.
Is your Alberta website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.
Do you want to create a backup of your Alberta website? We can help you create one-time or scheduled backups that store locally or at an offsite location.
It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!
Do you prefer to make design changes based on statistical data regarding how users interact with your Alberta web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.
Are you launching a new website or removing pages from your website? You should create 301 redirects for your Alberta website. We've seen businesses in and around Alberta lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.
Do you need help learning how to make edits to your Alberta website? If your Alberta website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!
Ask the Alberta web support agency some questions about their services before you sign up for a package. This will help you get a better idea of the relationship you will have with the Alberta web maintenance team before you give them money, provide them website access, and give them complete access to your website for one of their website support packages. You can ask these easy questions:
If you ask these questions to Alberta website services firms, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.
Companies in and around Alberta often ask us for a web support plan to establish routines and procedures. We are happy to help your Alberta small business develop a web maintenance plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.
If you've been looking for experienced web maintenance and support companies serving major cities throughout Alberta, we'll be the web maintenance team you want to contact. Our web maintenance professionals frequently offer web support and help in Calgary, Edmonton, Red Deer, Lethbridge, Medicine Hat, or Grande Prairie throughout Alberta. From simple website upgrades and platform updates, to website training and emergency support, our web maintenance agency will have you covered!
When looking for site specialists to handle web maintenance and support in smaller cities throughout Alberta, we still hope you'll consider our website maintenance services. We have a full staff of dedicated website experts ready to help Alberta-area businesses. Whether your small business is located in Calgary, Edmonton, Red Deer, Lethbridge, Airdrie, St. Albert, Grand Prairie, Medicine Hat, or a different city, our web support agency will be ready to help with all your Alberta web maintenance packages!