Alberta Website Maintenance Services

Support for Alberta Websites

Our team doesn't just build Alberta websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Web Support Specialists for Alberta Organizations

We're a web maintenance company with a team of site specialists that never outsources Alberta web maintenance to anyone.

This makes our website maintenance agency the perfect choice to provide all your Alberta website support needs, including website platform upgrades, page speed improvements, website security fixes, site issue resolutions, and anything else related to improving your website.

We emphasize availability and communication for our Alberta web support plans. Our support team is happy to help if you need something easy done the same day or have a complicated question you'd like to explain over the phone.

Our Alberta Web Maintenance Plans

We see web maintenance as a reactive support service where we provide your Alberta business with the right web designer resources to fix just about any problem. There are many examples of website problems that might require service from Alberta website support firms, including:

  • Updating your website platform.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new web pages as you release new products or services.
  • Freshen up your blog with new content.
  • Rearranging your Alberta website's navigation menu.
  • Making your page faster to pass Google Core Web Vitals.
  • Taking backups of your website's files and databases.
  • Changing the look and feel of your website.
  • Troubleshooting Google Search Console coverage concerns.
  • Improving technical search engine optimization by adding structured data, open graph tags, etc.
  • Providing solutions to other website issues.

These are just a few of the Alberta web support plans we offer. In fact, Alberta web maintenance is basically anything a web designer or digital advertiser does to your site.

Our website maintenance and support company is happy to provide Calgary, Edmonton, Red Deer, Lethbridge, Medicine Hat, and Grande Prairie with fast website support services.

A Few of Our Web Maintenance & Support Specialists

David WDrew PDana CJake FAshton HJustin F

Pricing for Alberta Web Maintenance

The cost of our website maintenance packages begins at $119.50/hour, but discounts are available for pre-purchased blocks of time, which can lower the hourly rate to as low as $99.95.

With the purchase of a web maintenance retainer, there are no hidden fees, contracts, minimum deductions, or expirations.

It's important to note that it's uncommon for us to receive tasks that can be completed within less than 10 minutes, as the task review process, responding to emails or phone calls, providing feedback, and logging the task typically take up a minimum of 10 minutes.

Our team will furnish you with a monthly update to inform you of the remaining time balance on your pre-purchased website maintenance retainer, ensuring that you stay aware of your usage.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
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Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Alberta Website Management Packages

Are you weary of being continuously notified about available upgrades? Are you concerned about potential website downtime? Our web development team can mitigate both of your issues through proactive website management!

Here is a summary of what our website management plans entail:

1.) Proactive Website Updates

With our in-house team of website professionals, we are capable of performing platform updates, theme updates, and plugin/extension updates for WordPress or WooCommerce websites on a monthly or quarterly schedule!

  1. Site Backup: Our first step involves generating backups of both your website files and database.
  2. Updates: Next in line, we manually install any upgrades that are available for your website.
  3. Testing: Once the upgrades have been installed, we conduct a website check for any potential issues.
  4. Finalize: If the upgrades are successful, your website's protection against security threats and malware will be improved! If the updates are unsuccessful, we will have a discussion about the subsequent course of action.

2.) Remote File & Database Backups

To help mitigate the risk of data loss, we maintain remote backups of both your website and database.

3.) Website Uptime Monitoring

Within our uptime monitoring system, we oversee your website for any service outages.

An alert will be dispatched to our website developers if your website goes down, enabling us to examine the issue.

Pricing for Alberta Website Management

You have the choice of opting for website management plans with monthly and quarterly options. This empowers you to decide the frequency at which our team performs remote backups and installs website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Alberta Websites

With years of experience developing websites for Alberta businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Because of that, we tend to service only these platforms for Alberta websites:

Example Website Support Service List for Alberta Organizations

After the launch of a website, we're often asked for detailed examples of Alberta web maintenance requests. Here are several examples of Alberta website maintenance packages we've been asked to perform in the past and would be more than happy to provide to you!

Simple Alberta Website Updates

Changes to your Alberta website could be as simple as updating a paragraph, swapping images, or adding a new page. These are just normal, routine website support tasks to keep content fresh for both search engines and visitors.

Alberta Page Speed Improvements

We can analyze your Alberta website for hosting concerns, caching glitches, unoptimized images, console errors, broken links, poor queries, and more if it's slow. User experience and search engine optimization will both benefit from better page load times.

Platform Updates / Security Patches

It's important to keep your Alberta website updated if it runs on a CMS like WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.

Plugin / Extension Updates

It's important to upgrade your Alberta website's plugins and extensions to reflect the latest changes by the developers. It's similar to updating the CMS platform since it helps patch security and functionality concerns.

Fixing Search Console Issues

Did you get a report from Google Search Console telling you about a coverage issue? If so, we'll look at the coverage glitches, fix them, and update you on the status. Make Google happy, and you'll rank higher throughout Alberta and beyond!

Setup Structured Data

When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way of describing content on the web, whether it's a local company in Alberta or an ecommerce product.

Add Open Graph to Your Website

Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your Alberta organization.

Add Google Tag Manager

Interested in using Google Tag Manager for managing custom scripts? Not a problem! We'll happily install Google Tag Manager on your Alberta website and teach you how to use it.

Add Conversion Tracking

Tracking conversions is important if you want to understand the benefits of digital advertising for your Alberta site. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.

Image Compression (Optimization)

Is your Alberta website slow because of large images? No problem at all! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!

Add Live Chat

Do you want to try live chat on your website? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Alberta business!

Review Error Log Files

Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform errors to prevent recurring error messages.

Integrate reCaptcha on Contact Forms

If spambots are attacking your Alberta website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Setup a Caching Plugin

Are you interested in installing a caching plugin in your Alberta website, but not sure how to properly configure the settings for best site performance? We can help recommend caching plugins, or just install and configure them for you!

Setup SMTP Email

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

Restrict IP Addresses

Is your Alberta website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Create Website Backups

Do you want to create a backup of your Alberta website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design changes based on statistical data regarding how users interact with your Alberta web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Alberta website. We've seen businesses in and around Alberta lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make edits to your Alberta website? If your Alberta website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask Alberta Web Maintenance Companies

Ask the Alberta web support agency some questions about their services before you sign up for a package. This will help you get a better idea of the relationship you will have with the Alberta web maintenance team before you give them money, provide them website access, and give them complete access to your website for one of their website support packages. You can ask these easy questions:

  • Can you tell me how you handle website security? Do you run website security scans for businesses?
  • What is the turnaround time for Alberta web maintenance requests?
  • Are you outsourcing your Alberta website maintenance services?
  • How much does Alberta website support cost?
  • Are there any minimum deductions or minimum billable expenses for Alberta website updates?
  • What are your normal hours of operation?
  • When there are new updates on my platform, will you let me know?

If you ask these questions to Alberta website services firms, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.

Alberta Web Maintenance Packages and Tips

Companies in and around Alberta often ask us for a web support plan to establish routines and procedures. We are happy to help your Alberta small business develop a web maintenance plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.

Annual Alberta website maintenance tasks

  • Message your website hosting company to see if they have upgraded servers you can switch your website to for faster page speed.
  • Check if your website platform has a new major release that will require an extensive website migration.
  • Restore a website backup to make sure the data is enough for full recovery. Also, make sure your backups are stored remotely.
  • Check out competitor sites (even those outside of Alberta) to see if you're missing out on any competitive advantages they have over you.
  • Ensure your website is secure by performing a full security review.
  • Verify structured data, open graph, and social media links are all working properly.
  • Remove any unnecessary 3rd party tracking, live chat, or heat map scripts that may have been installed in the past.
  • Take down any unnecessary development or staging sites.

Semi-annual Alberta web maintenance work

  • Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
  • Check that your hosting account isn't about to expire and you can access it.
  • Make sure you have access to your DNS.
  • Check if your SSL certificate will be expiring in the near future.
  • Make sure you have remote backups outside Alberta and that your website backup schedule is working.
  • If you have an automated image optimization service, verify it is working properly.
  • Check if the website is throwing any console errors.

Monthly Alberta web maintenance work

  • Ensure your site doesn't have any broken links, which affect user experience and SEO.
  • Make sure your website isn't having performance problems after recent upgrades.
  • Check Google Search Console for any coverage glitches.
  • Update some of your service pages or blog articles to keep your website fresh.
  • Take a look at your website platform and extensions for any available updates.

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Website Support Plans throughout Alberta

If you've been looking for experienced web maintenance and support companies serving major cities throughout Alberta, we'll be the web maintenance team you want to contact. Our web maintenance professionals frequently offer web support and help in Calgary, Edmonton, Red Deer, Lethbridge, Medicine Hat, or Grande Prairie throughout Alberta. From simple website upgrades and platform updates, to website training and emergency support, our web maintenance agency will have you covered!

When looking for site specialists to handle web maintenance and support in smaller cities throughout Alberta, we still hope you'll consider our website maintenance services. We have a full staff of dedicated website experts ready to help Alberta-area businesses. Whether your small business is located in Calgary, Edmonton, Red Deer, Lethbridge, Airdrie, St. Albert, Grand Prairie, Medicine Hat, or a different city, our web support agency will be ready to help with all your Alberta web maintenance packages!

Hear what our customers are saying

Southwest Radio Church

Southwest Radio Church

What can I say about this company? These people that work there? Unbelievable!! It doesn't matter when or why you call, they will help you. The other part of that statement is: I never have to call them! They made a web site for us that works 24/7. But if I do call they actually take care of it right then. ... great bunch of guys...Southwest Radio Church really appreciates you!!
Jeff Ring

Jeff Ring

This company is just a thrill to work with. Everyone is so friendly and eager to help even with the smallest items. They are always very accommodating when you stop by to look at the magnificent fish tank and will greet you with with a warm cappuccino.
Dawn White

Dawn White

These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
Joe Simmons

Joe Simmons

David Wurst and WebCitz have been a great hosting company to work with for over 10 years. They provide exceptional service and knowledge with their customers and always get it done immediately. I will never work with any other company.
Carissa Giebel

Carissa Giebel

They are great to work with. Always quick to respond to my questions and assist when needed! They have been working with me at Legacy Law Group, LLC for many years.
Rummeles Fine Jewelry

Rummeles Fine Jewelry

Great company to deal with! They have a great team of people and are always there to answer any questions we have!
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Let's Talk About Alberta Web Maintenance!