Gilbert Website Maintenance Services

Support for Gilbert Websites

Our team doesn't just build Gilbert websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)

Web Support Specialists for Gilbert, AZ Businesses

We're a web maintenance agency with a team of website experts that never outsources Gilbert website maintenance to anyone.

This makes our web support agency the perfect choice to provide all your Gilbert website support needs, including website platform upgrades, site speed improvements, website security fixes, website issue resolutions, and anything else related to improving your website.

You'll enjoy working with our team for your Gilbert web maintenance services because of the emphasis we put on availability and communication. Our support team is happy to help if you need something simple done the same day or have a complicated question you'd like to explain over the phone.

Our Gilbert, AZ Website Maintenance Services

We see website maintenance as a reactive support service where we provide your Gilbert business with the right web developer resources to fix just about any problem. There are many examples of website issues that might require service from Gilbert web support companies, including:

  • Upgrading your website platform to the latest version.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new web pages as you release new information.
  • Writing new blog content to help you stay fresh.
  • Rearranging your Gilbert site's navigation menu.
  • Making your page faster to pass Google Core Web Vitals.
  • Take backups of your website's files and databases.
  • Changing the look and feel of your website.
  • Fixing site audit issues or Google Search Console coverage problems.
  • Enhancing technical SEO with structured data, open graph tags, etc.
  • Investigating the cause and providing a solution to any other website issue.

The previously mentioned services are just a glimpse of what we view as possible Gilbert web maintenance services. In fact, Gilbert web maintenance is basically anything a web developer or digital marketer does to your website.

In addition to supporting Gilbert-area websites, our website maintenance firm also offers Avondale, Buckeye, Casa Grande, Chandler, Flagstaff, Glendale, Goodyear, Mesa, Peoria, Phoenix, Scottsdale, Surprise, Tempe, Tucson, and Yuma small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

Drew PJake FDavid WDana CMicah SJustin F

Pricing for Gilbert, AZ Website Maintenance

The starting price for our website maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.

If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.

Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.

To keep you informed of the time usage on your pre-purchased web maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Contact Us

Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Gilbert, AZ Website Management Services

Tired of being warned about available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!

Here is a list of what is included in our website management plans:

1.) Proactive Website Updates

We have an in-house team of website experts ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!

  1. Backup: We start by taking backups of your website files and database.
  2. Update: Next, we manually install any available updates on your website.
  3. Test: After the updates have been installed, we test your website for issues.
  4. Finalize: If the upgrades were successful, you'll be better protected against security threats and malware! If the updates aren't successful, we'll discuss next steps.

2.) Remote Website Backups

We store remote backups of your website and database to minimize the risk of data loss.

3.) Website Uptime Monitoring

We monitor your website for service outages within our uptime monitoring system.

If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.

Pricing for Gilbert, AZ Website Management

Our website management plans are offered in monthly and quarterly options. This allows you to choose how often our team processes remote backups and installs available website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Gilbert, AZ Websites

With years of experience developing websites for Gilbert businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our website support company for Gilbert websites tends to service only the following platforms:

As a web maintenance agency, we used to maintain and support Joomla and Magento websites for Gilbert-area businesses. However, we chose not to use those platforms so our website maintenance experts could focus on training and support within the more popular platforms.

Example Web Support Service List for Gilbert, AZ Businesses

After the launch of a website, we're often asked for detailed examples of Gilbert website support requests. Here are several examples of Gilbert web maintenance services we've been asked to perform in the past and would be more than happy to provide to you!

Simple Gilbert Website Changes

Changes to your Gilbert website could be as simple as updating a paragraph, swapping images, or adding a new page. This is just normal, routine website maintenance to keep content fresh for both search engines and visitors.

Gilbert Page Speed Improvements

Let us check your Gilbert website for hosting, caching, image optimization, console errors, broken links, poor database queries, and other potential problems that might be impacting your page speed. User experience and SEO will both benefit from better page load times.

Platform Upgrades / Security Updates

It's important to keep your Gilbert website updated if it runs on a CMS like WordPress. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!

Extension / Plugin Updates

If your Gilbert website has functionality developed and maintained by a third-party, it is important to update those plugins and extensions to include the latest changes by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality issues.

Fixing Search Console Issues

Did Google Search Console tell you about a coverage problem? If so, we can review the coverage issues, fix the problems, and update you on the results. Make Google happy, and you'll rank higher throughout Gilbert and beyond!

Implement Structured Data

When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local Gilbert business, or an ecommerce product.

Add Open Graph Tags on Your Website

By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.

Setup Google Tag Manager

Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? No problem at all! We'll happily install Google Tag Manager on your Gilbert website and teach you how to use it.

Implement Conversion Tracking

Tracking conversions is important if you want to understand the benefits of online advertising for your Gilbert website. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid ads.

Image Compression (Optimization)

Is your Gilbert website slow because of large images? No problem at all! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!

Setup Live Chat

Do you want to try live chat on your website? If you'd like us to recommend the best live chat system for your Gilbert business, install the tracking code, and customize the design for your branding, we can do it!

Review Error Logs for Issues

Have you noticed large error_log files on your hosting account? To stop recurring error messages, we can diagnose the problem and update programming code.

Reduce Spam with reCaptcha

To reduce unwanted submissions on your Gilbert website, we can setup an invisible or checkbox reCaptcha.

Install a Caching Plugin

Are you interested in installing a caching plugin in your Gilbert website, but not sure how to properly configure the settings for best website performance? We can help you figure out which caching plugins to install and configure on your website!

Setup SMTP Email

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

Restrict Malicious IP Addresses

Have you been getting fake orders, contact submissions, or live chats from a particular network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Run Website & Database Backups

Would you like a backup of your Gilbert website? Let us help you create one-time or scheduled backups that you can store locally or offsite.

Create a Testing Website

It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design changes based on statistical data regarding how users interact with your Gilbert web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Gilbert website. We've seen businesses in and around Gilbert lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make changes to your Gilbert website? If your Gilbert site was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!

Questions to Ask Gilbert, AZ Web Support Companies

Ask the Gilbert web maintenance company some questions about their services before you sign up for a package. This will help you get a better idea of the experience you will have with their expert Arizona website maintenance services before you submit payment and provide website access. Let's go over some simple questions to ask:

  • Can you tell me how you handle website security? Do you run website security scans for clients?
  • When can I expect an average Gilbert web support request to be completed?
  • Do you outsource your Gilbert website support services?
  • How much might it cost to maintain an average Gilbert website?
  • Are there any minimum deductions or minimum billable expenses for Gilbert website updates?
  • At what times of the day are you working and able to take our maintenance requests?
  • When there are new updates on my platform, will you let me know?

We find it beneficial to run these questions by any Gilbert website services company before subscribing to their website maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.

Gilbert, AZ Web Support Plans and Tips

Companies in and around Gilbert often ask us for a website support plan to establish routines and procedures. We are happy to help your Gilbert business develop a web maintenance plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.

Annual Gilbert web maintenance tasks

  • Message your web hosting firm to see if they have upgraded servers you can switch your website to for faster page speeds.
  • Check if your website platform is releasing a major upgrade in the near future which will require a major overhaul of your website.
  • Attempt to restore a website backup to ensure the data being stored is sufficient for full recovery. Also make sure you are storing backups in a remote location away from Gilbert.
  • Take a look at the websites of your competitors (even those outside Gilbert) to see if you're missing out on anything.
  • Ensure your website is secure by performing a full security review.
  • Ensure that structured data, open graph, and social links are all working.
  • Remove any unnecessary 3rd party tracking, live chat, or heat map scripts that may have been installed in the past.
  • Remove any unnecessary development or staging websites.

Semi-annual Gilbert website maintenance tasks

  • Ensure you have access to your domain name and that it isn't expiring soon. This will be helpful when you have to process a domain name renewal.
  • Ensure you have access to your hosting account and that it isn't expiring soon.
  • Make sure you have access to your DNS.
  • Find out if your SSL certificate will expire soon.
  • Verify your website backup schedule is working properly, and you have remote backups outside of Gilbert.
  • If you have an automated image optimization service, verify it is working properly.
  • Make sure the website doesn't throw any console errors.

Monthly Gilbert web support tasks

  • Look for broken links on your website, which hurts SEO and user experience.
  • Check for website performance issues from recent updates or changes on the website.
  • See if there's anything wrong being reported within Google Search Console.
  • Provide some kind of update to your content to keep your website fresh.
  • Check if there are available platform or extension updates.

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Hear what our customers are saying

Sarah Grantham

Sarah Grantham

Corey was absolutely amazing in helping me with my issue. He was encouraging as we worked through things that to me were huge, but he made them seem small. Will definitely use WebCitz again!!!
George Ormond

George Ormond

Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
Cassie Richards

Cassie Richards

Working with WebCitz has been nothing but a great experience. David, Jake, Drew, and the rest of the team are easy to work with, accommodating, and very knowledgeable. WebCitz is a company that you can trust will be there when you need them most. If I’m having an issue or problem with a website, I can always count on a quick response and a timely solution.
Jen Ollanketo

Jen Ollanketo

WebCitz helped the Oshkosh Area Humane Society with our new website and they were great to work with. Responsive, professional and affordable. I think the biggest perk for us was having someone local we could talk to for assistance instead of long wait times. Definitely would recommend to anyone looking to start up or revamp their website.
Wendy Bottesi

Wendy Bottesi

Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
Rummeles Fine Jewelry

Rummeles Fine Jewelry

Great company to deal with! They have a great team of people and are always there to answer any questions we have!
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Let's Talk About Gilbert, AZ Web Maintenance!