Our team doesn't just build British Columbia websites; we also offer website maintenance and support services because we know questions and concerns come up!
We are a web maintenance company with a team of site specialists that works from a single location and never outsources British Columbia web maintenance services.
This makes our website maintenance agency the perfect choice to provide all your British Columbia website support needs, including website platform upgrades, page speed improvements, website security fixes, site issue resolutions, and anything else related to improving your website.
You'll enjoy working with our team for your British Columbia web maintenance packages because of the emphasis we put on availability and communication. Our support team is happy to help if you need something easy done the same day or have a complicated question you'd like to explain over the phone.
We view web maintenance to be a reactive support service that provides your British Columbia business with the appropriate web designer resources to solve nearly any website problem. There are many examples of website concerns that might require service from British Columbia web maintenance agencies, including:
Those services are just a taste of what British Columbia web maintenance might look like. In fact, British Columbia web maintenance is really anything a website designer or internet marketing specialist does to your website to change it in some manner.
Our website maintenance and support agency is happy to provide Vancouver, Surrey, Burnaby, Abbotsford, Kelowna, Nanaimo, Victoria, and Chilliwack with fast website support services.
Our web maintenance plans start at $119.50/hour; however, we offer reduced rates as low as $99.95/hour for pre-purchased blocks of time.
With the purchase of a web maintenance retainer, there are no hidden fees, contracts, minimum deductions, or expirations.
Kindly note that we seldom encounter tasks that take less than 10 minutes to complete, as reviewing an email or receiving a phone call, working on the task, providing feedback, and logging the task usually requires at least 10 minutes.
Our team will furnish you with a monthly update to inform you of the remaining time balance on your pre-purchased website support retainer, ensuring that you stay aware of your usage.
Are you tired of receiving constant upgrade warnings? Are you concerned about potential website downtime? Allow our web development team to alleviate your concerns through proactive website management!
Here is a summary of what our website management plans entail:
At our disposal is an in-house team of website consultants who can carry out platform updates, template updates, and plugin/extension updates on a monthly or quarterly basis for WordPress or WooCommerce websites!
To help mitigate the risk of data loss, we maintain remote backups of both your website and database.
We monitor your website for service outages using our uptime monitoring system.
In the event of your website going down, an alert will be sent to our website designers, who will then investigate the issue.
We provide website management plans with monthly and quarterly options. This empowers you to decide the frequency at which our team performs remote backups and installs website updates.
We have a diverse team of web designers and web developers, for British Columbia small businesses, who have been immersed in multiple site platforms over the years. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our website support company for British Columbia websites tends to service only the following platforms:
As a web maintenance agency, we used to maintain and support Joomla and Magento websites for British Columbia-area small businesses. However, we chose not to use those platforms so our web support specialists could focus on training and support within the more popular platforms.
We are often asked for detailed examples of British Columbia web support requests that might come up after the launch of a website. Here are several examples of British Columbia web maintenance services we've been asked to perform in the past and would be more than happy to provide to you!
Changes to your British Columbia website could be as basic as updating a paragraph, swapping images, or adding a new page. These are just normal, routine website maintenance tasks to keep content fresh for both search engines and visitors.
Let us check your British Columbia website for hosting, caching, image optimization, console errors, broken links, poor database queries, and other potential problems that might be impacting your site speed. User experience and search engine optimization will both benefit from better page load times.
If your British Columbia website is running on a content management system, like WordPress, it is important to keep the platform updated. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!
It's important to update plugins and extensions on your British Columbia website if they were developed and maintained by a third-party. The idea is similar to updating the CMS platform since it fixes security and functionality problems.
Has Google Search Console told you there's a coverage problem? If so, we can review the coverage concerns, fix the glitches, and update you on the results. This will help your search engine placements, throughout British Columbia and beyond, by making Google happy!
When you search Google organically, have you noticed reviews or prices in the search results? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a localized business in British Columbia, and ecommerce product or some other common data type.
By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.
Would you like to manage custom scripts more easily with Google Tag Manager? Not a problem! We can add Google Tag Manager to your British Columbia website and even give you a crash course in using Google Tag Manager.
It's important to setup conversion tracking for your British Columbia website if you want to understand the benefits of digital marketing. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or PPC advertising.
Do you have a British Columbia site that's slow because of large images? No problem at all! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!
Is your website ready for live chat? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your British Columbia business!
Are your error_log files big? To stop recurring error messages, we can diagnose the problem and update programming code.
If spambots are attacking your British Columbia website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.
Are you interested in installing a caching plugin in your British Columbia website, but not sure how to properly configure the settings for best website performance? We can recommend caching plugins, or we can install and configure them for you!
To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.
Is your British Columbia website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.
Would you like a backup of your British Columbia website? We can help you create one-time or scheduled backups that store locally or at an offsite location.
When you're doing a major update or extension installation, you should set up a development or staging website first. Whenever you need help with creating and managing your development site, just let us know!
Do you prefer to make design tweaks based on statistical data regarding how users interact with your British Columbia web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.
Do you have a new site or are you removing pages? You will want to create 301 redirects for your British Columbia website to prevent broken pages from hurting your SEO. We've seen businesses in and around British Columbia lose huge amounts of organic traffic due to widespread broken pages. We can help you set up 301 redirects in .htaccess files, nginx templates, and CMS platforms.
Do you need help learning how to make edits to your British Columbia website? If your British Columbia website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!
Before signing up for any British Columbia web support package, it is important to ask the British Columbia website support company some questions about how their services work. This will help you get a better idea of the relationship you will have with the British Columbia website maintenance team before you give them money, provide them website access, and give them complete access to your website for one of their web maintenance packages. Let's go over some simple questions to ask:
We find it beneficial to run these questions by any British Columbia website services company before subscribing to their web support packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.
We are often asked for a web support plan by larger companies in and around British Columbia looking to establish routines and procedures within their IT department. We are happy to help your British Columbia small business develop a web maintenance plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.
If you've been looking for experienced web maintenance and support firms serving major cities throughout British Columbia, we'll be the web support team you want to contact. Our website support experts frequently offer web maintenance and help in Vancouver, Surrey, Burnaby, Abbotsford, Kelowna, Nanaimo, Victoria, or Chilliwack throughout British Columbia. From basic site upgrades and platform updates, to website training and emergency support, our web support company will have you covered!
When searching for website professionals to handle web maintenance and support in smaller cities throughout British Columbia, we still hope you'll consider our website support plans. We have a full staff of dedicated website consultants ready to help British Columbia-area small businesses. Whether your organization is located in Vancouver, Surrey, Burnaby, Richmond, Abbotsford, Coquitlam, Kelowna, Delta, Nanaimo, Kamloops, Chilliwack, Victoria, Maple Ridge, New Westminster, Prince George, Langford, Vernon, or a different city, our web maintenance company will be ready to help with all your British Columbia web support services!