British Columbia Website Maintenance Services

Support for British Columbia Websites

Our team doesn't just build British Columbia websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Web Support Specialists for British Columbia Organizations

We are a web maintenance company with a team of site specialists that works from a single location and never outsources British Columbia web maintenance services.

This makes our website maintenance agency the perfect choice to provide all your British Columbia website support needs, including website platform upgrades, page speed improvements, website security fixes, site issue resolutions, and anything else related to improving your website.

You'll enjoy working with our team for your British Columbia web maintenance packages because of the emphasis we put on availability and communication. Our support team is happy to help if you need something easy done the same day or have a complicated question you'd like to explain over the phone.

Our British Columbia Web Maintenance Plans

We view web maintenance to be a reactive support service that provides your British Columbia business with the appropriate web designer resources to solve nearly any website problem. There are many examples of website concerns that might require service from British Columbia web maintenance agencies, including:

  • Upgrading your website platform to the latest version.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new web pages as you release new products or services.
  • Staying fresh with new blog content.
  • Rearranging your British Columbia site's navigation menu.
  • Making your page faster to pass Google Core Web Vitals.
  • Backing up your website's files and databases.
  • Modifying the look and feel of your website's design.
  • Fixing site audit errors or Google Search Console coverage issues.
  • Improving technical SEO by adding structured data, open graph tags, etc.
  • Providing a solution to any other website problem.

Those services are just a taste of what British Columbia web maintenance might look like. In fact, British Columbia web maintenance is really anything a website designer or internet marketing specialist does to your website to change it in some manner.

Our website maintenance and support agency is happy to provide Vancouver, Surrey, Burnaby, Abbotsford, Kelowna, Nanaimo, Victoria, and Chilliwack with fast website support services.

A Few of Our Web Maintenance & Support Specialists

David WDana CMicah SAshton HDrew PJustin F

Pricing for British Columbia Web Maintenance

Our web maintenance plans start at $119.50/hour; however, we offer reduced rates as low as $99.95/hour for pre-purchased blocks of time.

With the purchase of a web maintenance retainer, there are no hidden fees, contracts, minimum deductions, or expirations.

Kindly note that we seldom encounter tasks that take less than 10 minutes to complete, as reviewing an email or receiving a phone call, working on the task, providing feedback, and logging the task usually requires at least 10 minutes.

Our team will furnish you with a monthly update to inform you of the remaining time balance on your pre-purchased website support retainer, ensuring that you stay aware of your usage.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Contact Us

Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our British Columbia Website Management Plans

Are you tired of receiving constant upgrade warnings? Are you concerned about potential website downtime? Allow our web development team to alleviate your concerns through proactive website management!

Here is a summary of what our website management plans entail:

1.) Proactive Website Updates

At our disposal is an in-house team of website consultants who can carry out platform updates, template updates, and plugin/extension updates on a monthly or quarterly basis for WordPress or WooCommerce websites!

  1. Backups: We initiate the process by generating backups of your website files and database.
  2. Upgrades: Next in line, we manually install any updates that are available for your website.
  3. Site Testing: After installing the updates, we verify your website for any problems.
  4. Wrap Up: Successful updates will enhance your website's protection against malware and security threats! If the upgrades are not successful, we will collaborate on the next course of action.

2.) Remote Website Backups

To help mitigate the risk of data loss, we maintain remote backups of both your website and database.

3.) Site Uptime Monitoring

We monitor your website for service outages using our uptime monitoring system.

In the event of your website going down, an alert will be sent to our website designers, who will then investigate the issue.

Pricing for British Columbia Website Management

We provide website management plans with monthly and quarterly options. This empowers you to decide the frequency at which our team performs remote backups and installs website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for British Columbia Websites

We have a diverse team of web designers and web developers, for British Columbia small businesses, who have been immersed in multiple site platforms over the years. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our website support company for British Columbia websites tends to service only the following platforms:

Example Web Maintenance Service List for British Columbia Companies

We are often asked for detailed examples of British Columbia web support requests that might come up after the launch of a website. Here are several examples of British Columbia web maintenance services we've been asked to perform in the past and would be more than happy to provide to you!

Basic British Columbia Website Changes

Changes to your British Columbia website could be as basic as updating a paragraph, swapping images, or adding a new page. These are just normal, routine website maintenance tasks to keep content fresh for both search engines and visitors.

British Columbia Website Speed Improvements

Let us check your British Columbia website for hosting, caching, image optimization, console errors, broken links, poor database queries, and other potential problems that might be impacting your site speed. User experience and search engine optimization will both benefit from better page load times.

Platform Updates / Security Fixes

If your British Columbia website is running on a content management system, like WordPress, it is important to keep the platform updated. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!

Plugin / Extension Upgrades

It's important to update plugins and extensions on your British Columbia website if they were developed and maintained by a third-party. The idea is similar to updating the CMS platform since it fixes security and functionality problems.

Google Search Console Fixes

Has Google Search Console told you there's a coverage problem? If so, we can review the coverage concerns, fix the glitches, and update you on the results. This will help your search engine placements, throughout British Columbia and beyond, by making Google happy!

Setup Structured Data

When you search Google organically, have you noticed reviews or prices in the search results? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a localized business in British Columbia, and ecommerce product or some other common data type.

Implement Open Graph on Your Website

By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.

Add Google Tag Manager

Would you like to manage custom scripts more easily with Google Tag Manager? Not a problem! We can add Google Tag Manager to your British Columbia website and even give you a crash course in using Google Tag Manager.

Implement Conversion Tracking

It's important to setup conversion tracking for your British Columbia website if you want to understand the benefits of digital marketing. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or PPC advertising.

Optimize Images

Do you have a British Columbia site that's slow because of large images? No problem at all! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!

Setup Live Chat

Is your website ready for live chat? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your British Columbia business!

Resolve Errors in Log Files

Are your error_log files big? To stop recurring error messages, we can diagnose the problem and update programming code.

Setup reCaptcha on Forms

If spambots are attacking your British Columbia website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Setup a Caching Plugin

Are you interested in installing a caching plugin in your British Columbia website, but not sure how to properly configure the settings for best website performance? We can recommend caching plugins, or we can install and configure them for you!

Send Website Emails Over SMTP

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

IP Address Restrictions

Is your British Columbia website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Create Website Backups

Would you like a backup of your British Columbia website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Staging Website

When you're doing a major update or extension installation, you should set up a development or staging website first. Whenever you need help with creating and managing your development site, just let us know!

Setup A/B Testing

Do you prefer to make design tweaks based on statistical data regarding how users interact with your British Columbia web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Do you have a new site or are you removing pages? You will want to create 301 redirects for your British Columbia website to prevent broken pages from hurting your SEO. We've seen businesses in and around British Columbia lose huge amounts of organic traffic due to widespread broken pages. We can help you set up 301 redirects in .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make edits to your British Columbia website? If your British Columbia website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask British Columbia Web Maintenance Companies

Before signing up for any British Columbia web support package, it is important to ask the British Columbia website support company some questions about how their services work. This will help you get a better idea of the relationship you will have with the British Columbia website maintenance team before you give them money, provide them website access, and give them complete access to your website for one of their web maintenance packages. Let's go over some simple questions to ask:

  • Can you tell me how you handle website security? Do you run site security scans for companies?
  • What is the delivery time for British Columbia website maintenance requests?
  • Is your British Columbia web support outsourced?
  • How much might it cost to maintain an average British Columbia website?
  • Are there any minimum deductions or minimum billable expenses for British Columbia website updates?
  • Can you tell me what your normal business hours are?
  • Will you keep me informed about new updates within my platform?

We find it beneficial to run these questions by any British Columbia website services company before subscribing to their web support packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.

British Columbia Web Maintenance Packages and Tips

We are often asked for a web support plan by larger companies in and around British Columbia looking to establish routines and procedures within their IT department. We are happy to help your British Columbia small business develop a web maintenance plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.

Annual British Columbia website maintenance tasks

  • Message your website hosting company to see if they have upgraded servers you can switch your website to for faster page speed.
  • Check if your website platform has a new major release that will require an extensive website migration.
  • Try restoring a website backup to make sure the data is good enough for a full recovery. Also, make sure your backups are stored somewhere else besides British Columbia.
  • Take a look at the websites of your competitors (even those outside British Columbia) to see if you're missing out on anything.
  • Ensure your website is secure by performing a full security review.
  • Make sure structured data, open graph, and social media links are working.
  • Verify the necessity of any 3rd party tracking, live chat, or heat map scripts that are installed.
  • Remove any unnecessary development or staging websites.

Semi-annual British Columbia web maintenance work

  • Make sure you have access to your domain name and it's not about to expire. When you must renew your domain name, this will come in handy.
  • Check your hosting account credentials and make sure it's not about to expire.
  • Ensure you have access to your DNS in case you need to change anything.
  • Make sure your SSL certificate isn't expiring soon.
  • Verify your website backup schedule is working properly, and you have remote backups outside of British Columbia.
  • Check if you have an automated image optimization service running.
  • Check if the website is throwing any console errors.

Monthly British Columbia web maintenance work

  • Check for broken links on your website, which negatively impact UX and search engine optimization.
  • Check your website for performance issues after recent updates or changes.
  • See if there's anything wrong being reported within Google Search Console.
  • Update some of your service pages or blog articles to keep your website fresh.
  • See if there are any updates for your website platform or extensions.

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Website Maintenance Packages throughout British Columbia

If you've been looking for experienced web maintenance and support firms serving major cities throughout British Columbia, we'll be the web support team you want to contact. Our website support experts frequently offer web maintenance and help in Vancouver, Surrey, Burnaby, Abbotsford, Kelowna, Nanaimo, Victoria, or Chilliwack throughout British Columbia. From basic site upgrades and platform updates, to website training and emergency support, our web support company will have you covered!

When searching for website professionals to handle web maintenance and support in smaller cities throughout British Columbia, we still hope you'll consider our website support plans. We have a full staff of dedicated website consultants ready to help British Columbia-area small businesses. Whether your organization is located in Vancouver, Surrey, Burnaby, Richmond, Abbotsford, Coquitlam, Kelowna, Delta, Nanaimo, Kamloops, Chilliwack, Victoria, Maple Ridge, New Westminster, Prince George, Langford, Vernon, or a different city, our web maintenance company will be ready to help with all your British Columbia web support services!

Hear what our customers are saying

Jen Ollanketo

Jen Ollanketo

WebCitz helped the Oshkosh Area Humane Society with our new website and they were great to work with. Responsive, professional and affordable. I think the biggest perk for us was having someone local we could talk to for assistance instead of long wait times. Definitely would recommend to anyone looking to start up or revamp their website.
Cassie Richards

Cassie Richards

Working with WebCitz has been nothing but a great experience. David, Jake, Drew, and the rest of the team are easy to work with, accommodating, and very knowledgeable. WebCitz is a company that you can trust will be there when you need them most. If I’m having an issue or problem with a website, I can always count on a quick response and a timely solution.
Alo Health

Alo Health

WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
Jeff Ring

Jeff Ring

This company is just a thrill to work with. Everyone is so friendly and eager to help even with the smallest items. They are always very accommodating when you stop by to look at the magnificent fish tank and will greet you with with a warm cappuccino.
Dawn White

Dawn White

These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
Joe Simmons

Joe Simmons

David Wurst and WebCitz have been a great hosting company to work with for over 10 years. They provide exceptional service and knowledge with their customers and always get it done immediately. I will never work with any other company.
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Let's Talk About British Columbia Web Maintenance!