Chilliwack, BC Website Maintenance Services
Support for Chilliwack Websites
Our team doesn't just build Chilliwack websites; we also offer website maintenance and support services because we know questions and concerns come up!
Web Maintenance Services
Web Maintenance Professionals for Chilliwack, BC Organizations
Our website support company works out of a single location and never outsources Chilliwack website maintenance.
We're the perfect choice for all your Chilliwack web support needs, including platform upgrades, website speed improvements, security fixes, and issue resolutions.
You'll enjoy working with our team for your Chilliwack web maintenance services because of the emphasis we put on communication and availability. If you need something simple done the same day or have a complex question that is best explained over the phone, you'll have no problem getting in touch with a member of our website team to make it happen!
Our Chilliwack, BC Website Maintenance Services
Web maintenance is a reactive support service that connects you with the right website developer to fix nearly any website issue. These are some examples of website problems that Chilliwack web support agencies might fix:
- Upgrading your website platform to the latest version.
- Installing app or plugin updates to improve security and functionality.
- Adding new web pages as you release new products or services.
- Writing new blog content to help you stay fresh.
- Rearranging your Chilliwack site's navigation menu.
- Improve your site performance to pass Google Core Web Vitals.
- Taking backups of your website's files and databases.
- Changing the look and feel of your website.
- Troubleshooting Google Search Console coverage concerns.
- Enhancing technical SEO with structured data, open graph tags, etc.
- Investigating the cause and providing a solution to any other website issue.
These are just a few of the Chilliwack website maintenance services we offer. Basically, Chilliwack web support is anything a internet advertiser or web developer does to change your website.
In addition to supporting Chilliwack-area websites, our web support company also offers Vancouver, Surrey, Burnaby, Abbotsford, Kelowna, Nanaimo, Victoria, small businesses and large corporations help with their websites.
A Few of Our Web Maintenance & Support Specialists
Pricing for Chilliwack, BC Web Maintenance
Our web maintenance plans start at $119.50 per hour, however, we provide discounts for pre-purchased blocks of time which can reduce the rate to as low as $99.95 per hour.
There are no hidden fees, contracts, minimum deductions, or expirations when you purchase a web maintenance retainer.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you informed of the time usage on your pre-purchased website maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.
Invoiced Monthly
$ 119.50/hr
- Existing Clients Only
- Any Time Spent Billed Monthly
- Time Use Summary Reports
- No Outsourcing
- Service Availability of M-F, 8AM-5PM CST, No Holidays
Pre-Purchased Block of Time
As Low As $99.95/hr
- Dedicated Account Manager
- No Contracts, Auto-Renewals, or Expirations
- Time Use Summary Reports
- No Outsourcing
- Service Availability of M-F, 8AM-5PM CST, No Holidays
Our Chilliwack, BC Website Management Services
Are you getting annoyed by constant notifications regarding available updates? Anxious about the risk of your website experiencing downtime? Let our web development team take care of both worries through proactive website management!
Here is a list of what is included in our website management plans:
1.) Proactive Website Updates
We have an in-house team of website professionals ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!
- Site Backup: We kick things off by backing up your website's files and database.
- Run Updates: After that, we proceed with manually installing any available updates for your website.
- Test: After the updates have been installed, we test your website for problems.
- Finalize the Work: Successfully completing the upgrades will enhance the security of your website and protect it against malware. Should the updates not be successful, we'll collaborate with you to determine the next steps.
2.) Remote Storage of Website Backups
Our process involves storing remote backups of your website and database in order to minimize the possibility of data loss.
3.) Website Uptime Monitoring
Our uptime monitoring system enables us to keep tabs on your site for any potential service outages.
In the event of a website outage, our web developers will receive an alert and take immediate action to identify and resolve the issue.
Pricing for Chilliwack, BC Website Management
You can select between monthly or quarterly options for our website management plans. You have the flexibility to decide how frequently our team should perform remote backups and install available updates for your website.
Quarterly Management
$ 150/qtr
- Quarterly Updates to WordPress, Themes, and Plugins
- Functionality Testing after Updates are Installed
- Remote Storage of Backup Files
- Uptime Monitoring with Alerts to our Web Developers
Monthly Management
$ 125/mo
- Monthly Updates to WordPress, Themes, and Plugins
- Functionality Testing after Updates are Installed
- Remote Storage of Backup Files
- Uptime Monitoring with Alerts to our Web Developers
The Platforms We Maintain for Chilliwack, BC Websites
For Chilliwack small businesses, we have a team of web designers and web developers who have experience with multiple platforms. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. For that reason, our web maintenance agency for Chilliwack websites tends to service only the following platforms:
- Chilliwack WordPress Website Maintenance
- Chilliwack WooCommerce Web Support
- Chilliwack Shopify Website Support
As a web maintenance firm, we used to maintain and support Joomla and Magento websites for Chilliwack-area businesses. The reason we moved away from those platforms was to let our website support experts focus more on training and support.
Questions to Ask Chilliwack, BC Web Maintenance Companies
If you're thinking about signing up for any Chilliwack web support package, make sure you ask the company how their services work. By doing this, you'll be able to better understand your future experience with their expert British Columbia web maintenance packages before you submit payment or provide website access. Let's go over some basic questions to ask:
- How do you handle website security? Do you run security scans of customer websites?
- What is the turnaround time for Chilliwack website maintenance requests?
- Do you outsource your Chilliwack web support services?
- How much might it cost to maintain an average Chilliwack website?
- Are there minimum deductions or minimum billable expenses for Chilliwack website updates?
- What are your normal hours of operation?
- When there are new updates on my platform, will you let me know?
If you ask these questions to a Chilliwack website services agency, you'll gain a better understanding of the future relationship, the security of your website, and the delivery time for important maintenance requests.
Hear what our customers are saying
Jen Ollanketo
WebCitz helped the Oshkosh Area Humane Society with our new website and they were great to work with. Responsive, professional and affordable. I think the biggest perk for us was having someone local we could talk to for assistance instead of long wait times. Definitely would recommend to anyone looking to start up or revamp their website.
Dawn White
These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
George Ormond
Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
Jeff Ring
This company is just a thrill to work with. Everyone is so friendly and eager to help even with the smallest items. They are always very accommodating when you stop by to look at the magnificent fish tank and will greet you with with a warm cappuccino.
Sarah Grantham
Corey was absolutely amazing in helping me with my issue. He was encouraging as we worked through things that to me were huge, but he made them seem small. Will definitely use WebCitz again!!!
Cassie Richards
Working with WebCitz has been nothing but a great experience. David, Jake, Drew, and the rest of the team are easy to work with, accommodating, and very knowledgeable. WebCitz is a company that you can trust will be there when you need them most. If I’m having an issue or problem with a website, I can always count on a quick response and a timely solution.
FREE Website Maintenance Consultation
Schedule a no cost, no obligation phone call to discuss website maintenance with our team. It's quick and easy!
