Our team doesn't just build Nanaimo websites; we also offer website maintenance and support services because we know questions and concerns come up!
We are a web maintenance company with a team of site specialists that works from a single location and never outsources Nanaimo web maintenance services.
Because of this, our website maintenance agency is the best choice for all your Nanaimo website support needs, including website platform upgrades, page speed improvements, website security fixes, and site issue resolutions.
We're the perfect choice for all your Nanaimo website support needs, including platform upgrades, website performance improvements, security fixes, and issue resolutions.
We emphasize communication and availability for our Nanaimo website support packages. You'll have no problem getting in touch with a member of our website support team if you need something basic done today or if you have a complicated question that's best explained over the phone!
We view web maintenance to be a reactive support service that provides your Nanaimo company with the appropriate web developer resources to solve nearly any website problem. Here are a few examples of website issues that might need Nanaimo website maintenance:
Those services are just a taste of what Nanaimo website support might look like. Basically, Nanaimo web maintenance is anything a digital marketer or website developer does to change your site.
In addition to supporting Nanaimo-area websites, our website support company also offers Vancouver, Surrey, Burnaby, Abbotsford, Kelowna, Victoria, and Chilliwack small businesses and large corporations help with their websites.
The starting price for our web maintenance plans is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.
When you purchase a web maintenance retainer, there are no minimum deductions, expirations, contracts, or hidden fees.
Please know we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes that much time.
We will send you a monthly update to keep you up-to-date on the time usage for your pre-purchased web maintenance retainer, providing details on how much time is left in your account.
Tired of being warned about available updates? Concerned about the possibility of site downtime? By utilizing proactive website management, our web development team can handle both worries and keep your website running smoothly!
Below is a breakdown of everything that is included in our website management plans:
Our in-house team of website experts is available to perform platform, theme, and plugin/extension updates on a quarterly or monthly basis for WordPress or WooCommerce websites!
We store remote backups of your website and database to minimize the risk of data loss.
We use our uptime monitoring system to keep a close eye on your website for any signs of service outages.
In the event of a site outage, our website developers will receive an alert and take immediate action to identify and resolve the issue.
Our website management plans are offered in monthly and quarterly options. With our service, you have the option to determine the frequency at which our team conducts remote backups and updates for your website.
We have a diverse team of web designers and web developers, for Nanaimo businesses, who have been immersed in multiple website platforms over the years. Having said that, it's better to master a few platforms than try to specialize in them all. Because of that, we tend to service only these platforms for Nanaimo websites:
In the past, we provided web maintenance and support for Joomla and Magento platforms of Nanaimo businesses. However, we chose not to use those platforms so our web maintenance professionals could focus on training and support within the more popular platforms.
Before signing up for any Nanaimo web maintenance package, it is important to ask the Nanaimo web maintenance company some questions about how their services work. It'll give you a better idea of the experience you'll have with their premium British Columbia website support plans prior to making payment and providing website access. You can ask these simple questions:
If you ask any Nanaimo website services agency these questions before subscribing to their website support packages, you'll have a much better idea of the future relationship, the security of your website, and the expected turnaround time for important requests.