Nanaimo, BC Website Maintenance Services

Our Nanaimo, BC Web Maintenance Packages

We view web maintenance to be a reactive support service that provides your Nanaimo company with the appropriate web developer resources to solve nearly any website problem. Here are a few examples of website issues that might need Nanaimo website maintenance:

• Updating your site platform.
• Updating apps and plugins to make them safer and more functional.
• Adding new web pages as you release new products or services.
• Staying fresh with new blog content.
• Rearranging the navigation menu of your Nanaimo website.
• Making your page faster to pass Google Core Web Vitals.
• Take backups of your website's files and databases.
• Modifying the look and feel of your website's design.
• Fixing Google Search Console coverage errors.
• Improving technical search engine optimization by adding structured data, open graph tags, etc.
• Providing a solution to any other website problem.

Those services are just a taste of what Nanaimo website support might look like. Basically, Nanaimo web maintenance is anything a digital marketer or website developer does to change your site.

In addition to supporting Nanaimo-area websites, our website support company also offers Vancouver, Surrey, Burnaby, Abbotsford, Kelowna, Victoria, and Chilliwack small businesses and large corporations help with their websites.

Pricing for Nanaimo, BC Website Maintenance

The starting price for our web maintenance plans is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.

When you purchase a web maintenance retainer, there are no minimum deductions, expirations, contracts, or hidden fees.

Please know we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes that much time.

We will send you a monthly update to keep you up-to-date on the time usage for your pre-purchased web maintenance retainer, providing details on how much time is left in your account.

Our Nanaimo, BC Website Management Packages

Tired of being warned about available updates? Concerned about the possibility of site downtime? By utilizing proactive website management, our web development team can handle both worries and keep your website running smoothly!

Below is a breakdown of everything that is included in our website management plans:

1.) Proactive Website Updates

Our in-house team of website experts is available to perform platform, theme, and plugin/extension updates on a quarterly or monthly basis for WordPress or WooCommerce websites!

1. Backup: We start by taking backups of your website files and database.
2. Update: We then manually update your website by installing any available updates.
3. Test: Our next step involves testing your website for any potential issues following the installation of updates.
4. Finalize: If the upgrades were successful, you'll be better protected against security threats and malware! If the updates aren't successful, we'll discuss next steps.

2.) Remotely Stored Site Backups

We store remote backups of your website and database to minimize the risk of data loss.

3.) Uptime Monitoring

We use our uptime monitoring system to keep a close eye on your website for any signs of service outages.

In the event of a site outage, our website developers will receive an alert and take immediate action to identify and resolve the issue.

Pricing for Nanaimo, BC Website Management

Our website management plans are offered in monthly and quarterly options. With our service, you have the option to determine the frequency at which our team conducts remote backups and updates for your website.

The Platforms We Maintain for Nanaimo, BC Websites

We have a diverse team of web designers and web developers, for Nanaimo businesses, who have been immersed in multiple website platforms over the years. Having said that, it's better to master a few platforms than try to specialize in them all. Because of that, we tend to service only these platforms for Nanaimo websites:

• Nanaimo WordPress Web Maintenance
• Nanaimo WooCommerce Web Maintenance
• Nanaimo Shopify Website Maintenance

In the past, we provided web maintenance and support for Joomla and Magento platforms of Nanaimo businesses. However, we chose not to use those platforms so our web maintenance professionals could focus on training and support within the more popular platforms.

Questions to Ask Nanaimo, BC Web Support Companies

Before signing up for any Nanaimo web maintenance package, it is important to ask the Nanaimo web maintenance company some questions about how their services work. It'll give you a better idea of the experience you'll have with their premium British Columbia website support plans prior to making payment and providing website access. You can ask these simple questions:

• What kind of security do you have on your site? Do you audit client websites for security?
• What is the turnaround time for Nanaimo web maintenance requests?
• Is your Nanaimo website maintenance outsourced?
• What are your Nanaimo web support costs?
• Are there any minimum deductions or minimum billable expenses for Nanaimo website updates?
• At what times of the day are you working and able to take our maintenance requests?
• Will you keep me informed about new updates within my platform?

If you ask any Nanaimo website services agency these questions before subscribing to their website support packages, you'll have a much better idea of the future relationship, the security of your website, and the expected turnaround time for important requests.