Surrey, BC Website Maintenance Services

Support for Surrey Websites

Our team doesn't just build Surrey websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Website Maintenance Consultants for Surrey, BC Small Businesses

We're a web maintenance agency with a team of website consultants that never outsources Surrey website support to anyone.

This makes our web maintenance firm the perfect choice to provide all your Surrey website support needs, including website platform upgrades, site speed improvements, website security fixes, website issue resolutions, and anything else related to improving your site.

You'll enjoy working with our team for your Surrey website support plans because of the emphasis we put on communication and availability. If you need something basic done the same day or have a complex question that is best explained over the phone, you'll have no problem getting in touch with a member of our website team to make it happen!

Our Surrey, BC Web Maintenance Packages

We see web maintenance as a reactive support service where we provide your Surrey business with the right web developer resources to fix just about any problem. There are many examples of website problems that might require service from Surrey website support firms, including:

  • Upgrading your website platform to the latest version.
  • Installing app or plugin updates to improve security and functionality.
  • Adding new web pages as you release new information.
  • Staying fresh with new blog content.
  • Rearranging your Surrey site's navigation menu.
  • Making your page faster to pass Google Core Web Vitals.
  • Taking backups of your website's files and databases.
  • Making your website look and feel better.
  • Troubleshooting Google Search Console coverage concerns.
  • Improving technical search engine optimization by adding structured data, open graph tags, etc.
  • Investigating the cause and providing a solution to any other website issue.

The previously mentioned services are just a glimpse of what we view as possible Surrey website maintenance services. In fact, Surrey web support is basically anything a website developer or internet marketer does to your website.

In addition to supporting Surrey-area websites, our website maintenance firm also offers Vancouver, Burnaby, Abbotsford, Kelowna, Nanaimo, Victoria, and Chilliwack small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

Micah SJake FDrew PAshton HJustin FDavid W

Pricing for Surrey, BC Website Maintenance

We charge a base rate of $119.50 per hour for our web maintenance packages, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.

If you purchase a web maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.

Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.

To keep you informed of the time usage on your pre-purchased website maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Contact Us

Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Surrey, BC Website Management Services

Have you grown weary of being notified about updates that are available? Worried about website downtime? Let our web development team take care of both worries through proactive website management!

Here is a list of what is included in our site management plans:

1.) Proactive WordPress Upgrades

Our in-house team of website professionals is available to perform platform, theme, and plugin/extension updates on a quarterly or monthly basis for WordPress or WooCommerce websites!

  1. Site Backup: We kick things off by backing up your website's files and database.
  2. Update: We then manually upgrade your website by installing any available updates.
  3. Test: After the updates have been installed, we test your website for concerns.
  4. Finish Up: Your website will be better protected against security threats and malware if the updates are successful. In the event the upgrades are unsuccessful, we'll work together to determine the best course of action.

WordPress Update Management

2.) Remote Storage of Website Backups

We store remote backups of your website and database to minimize the risk of data loss.

Offsite Backups

3.) Website Uptime Monitoring

We monitor your website for service outages within our uptime monitoring system.

If your website experiences downtime, our web developers will be alerted so that they can promptly investigate and address the issue.

Uptime Monitoring

Pricing for Surrey, BC Website Management

We offer website management plans in both monthly and quarterly durations for your convenience. This allows you to choose how often our team processes remote backups and installs available site updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Surrey, BC Websites

With years of experience developing websites for Surrey businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our web maintenance firm for Surrey websites tends to service only the following platforms:

Questions to Ask Surrey, BC Website Maintenance Agencies

Ask the Surrey website support firm some questions about their services before you sign up for a package. This will help you get a better idea of the experience you will have with their expert British Columbia website maintenance packages before you submit payment and provide website access. Let's go over some basic questions to ask:

  • How do you handle website security? Do you run security scans of customer websites?
  • When can I expect an average Surrey web support request to be completed?
  • Is your Surrey website support outsourced?
  • How much might it cost to maintain an average Surrey website?
  • Are there any minimum deductions or minimum billable expenses for Surrey website updates?
  • What are your normal hours of operation?
  • How will I know about new updates to my platform?

If you ask these questions to a Surrey website services firm, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.

 

5 Reasons Why Your Slow Website is Costing You Sales

Hear what our customers are saying

Carissa Giebel

Carissa Giebel

They are great to work with. Always quick to respond to my questions and assist when needed! They have been working with me at Legacy Law Group, LLC for many years.
Rummeles Fine Jewelry

Rummeles Fine Jewelry

Great company to deal with! They have a great team of people and are always there to answer any questions we have!
Jeff Ring

Jeff Ring

This company is just a thrill to work with. Everyone is so friendly and eager to help even with the smallest items. They are always very accommodating when you stop by to look at the magnificent fish tank and will greet you with with a warm cappuccino.
Joe Simmons

Joe Simmons

David Wurst and WebCitz have been a great hosting company to work with for over 10 years. They provide exceptional service and knowledge with their customers and always get it done immediately. I will never work with any other company.
Southwest Radio Church

Southwest Radio Church

What can I say about this company? These people that work there? Unbelievable!! It doesn't matter when or why you call, they will help you. The other part of that statement is: I never have to call them! They made a web site for us that works 24/7. But if I do call they actually take care of it right then. ... great bunch of guys...Southwest Radio Church really appreciates you!!
Tara Candland

Tara Candland

Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
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