Surrey, BC Website Maintenance Services

Our Surrey, BC Web Maintenance Packages

We see web maintenance as a reactive support service where we provide your Surrey business with the right web developer resources to fix just about any problem. There are many examples of website problems that might require service from Surrey website support firms, including:

• Upgrading your website platform to the latest version.
• Installing app or plugin updates to improve security and functionality.
• Adding new web pages as you release new information.
• Staying fresh with new blog content.
• Rearranging your Surrey site's navigation menu.
• Making your page faster to pass Google Core Web Vitals.
• Taking backups of your website's files and databases.
• Making your website look and feel better.
• Troubleshooting Google Search Console coverage concerns.
• Improving technical search engine optimization by adding structured data, open graph tags, etc.
• Investigating the cause and providing a solution to any other website issue.

The previously mentioned services are just a glimpse of what we view as possible Surrey website maintenance services. In fact, Surrey web support is basically anything a website developer or internet marketer does to your website.

In addition to supporting Surrey-area websites, our website maintenance firm also offers Vancouver, Burnaby, Abbotsford, Kelowna, Nanaimo, Victoria, and Chilliwack small businesses and large corporations help with their websites.

Pricing for Surrey, BC Website Maintenance

We charge a base rate of $119.50 per hour for our web maintenance packages, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.

If you purchase a web maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.

Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.

To keep you informed of the time usage on your pre-purchased website maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.

Our Surrey, BC Website Management Services

Have you grown weary of being notified about updates that are available? Worried about website downtime? Let our web development team take care of both worries through proactive website management!

Here is a list of what is included in our site management plans:

1.) Proactive WordPress Upgrades

Our in-house team of website professionals is available to perform platform, theme, and plugin/extension updates on a quarterly or monthly basis for WordPress or WooCommerce websites!

1. Site Backup: We kick things off by backing up your website's files and database.
2. Update: We then manually upgrade your website by installing any available updates.
3. Test: After the updates have been installed, we test your website for concerns.
4. Finish Up: Your website will be better protected against security threats and malware if the updates are successful. In the event the upgrades are unsuccessful, we'll work together to determine the best course of action.

2.) Remote Storage of Website Backups

We store remote backups of your website and database to minimize the risk of data loss.

3.) Website Uptime Monitoring

We monitor your website for service outages within our uptime monitoring system.

If your website experiences downtime, our web developers will be alerted so that they can promptly investigate and address the issue.

Pricing for Surrey, BC Website Management

We offer website management plans in both monthly and quarterly durations for your convenience. This allows you to choose how often our team processes remote backups and installs available site updates.

The Platforms We Maintain for Surrey, BC Websites

With years of experience developing websites for Surrey businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our web maintenance firm for Surrey websites tends to service only the following platforms:

• Surrey WordPress Web Support
• Surrey WooCommerce Website Support
• Surrey Shopify Web Maintenance

As a web maintenance company, we used to maintain and support Joomla and Magento websites for Surrey-area organizations. However, we chose not to use those platforms so our website support experts could focus on training and support within the more popular platforms.

Questions to Ask Surrey, BC Website Maintenance Agencies

Ask the Surrey website support firm some questions about their services before you sign up for a package. This will help you get a better idea of the experience you will have with their expert British Columbia website maintenance packages before you submit payment and provide website access. Let's go over some basic questions to ask:

• How do you handle website security? Do you run security scans of customer websites?
• When can I expect an average Surrey web support request to be completed?
• Is your Surrey website support outsourced?
• How much might it cost to maintain an average Surrey website?
• Are there any minimum deductions or minimum billable expenses for Surrey website updates?
• What are your normal hours of operation?
• How will I know about new updates to my platform?

If you ask these questions to a Surrey website services firm, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.