Victoria, BC Website Maintenance Services

Our Victoria, BC Website Maintenance Services

We see website maintenance as a reactive support service where we provide your Victoria small business with the right website developer resources to fix just about any problem. There are many examples of website concerns that might require service from Victoria web maintenance agencies, including:

• Upgrading your website platform to the latest version.
• Keeping apps and plugins updated for better security and functionality.
• Adding new web pages as you release new products or services.
• Writing new blog content to help you stay fresh.
• Rearranging the navigation menu of your Victoria site.
• Improve your page performance to pass Google Core Web Vitals.
• Take backups of your website's files and databases.
• Changing the look and feel of your website.
• Fixing website scan concerns or Google Search Console coverage glitches.
• Adding structured data, open graph tags, etc.
• Providing solutions to other website problems.

The previously mentioned services are just a glimpse of what we view as possible Victoria web support services. In fact, Victoria website support is really anything a web developer or website marketer does to your website to change it in some manner.

In addition to supporting Victoria-area websites, our website support firm also offers Vancouver, Surrey, Burnaby, Abbotsford, Kelowna, Nanaimo, and Chilliwack small businesses and large corporations help with their websites.

Pricing for Victoria, BC Web Maintenance

We charge a base rate of $119.50 per hour for our website maintenance packages, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.

If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.

Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.

To keep you in the loop regarding your pre-purchased web maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.

Our Victoria, BC Website Management Packages

Have you grown weary of being notified about updates that are available? Worried about website downtime? Let our web development team take care of both worries through proactive website management!

Take a look at what is covered in our website management plans, outlined for you below:

1.) Proactive Website Updates

We have an in-house team of website consultants ready to perform platform updates, template updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!

1. Backup: We start by taking backups of your website files and database.
2. Run Updates: After that, we proceed with manually installing any available updates for your website.
3. Test: Our next step involves testing your website for any potential concerns following the installation of updates.
4. Finalize the Work: Successfully completing the updates will enhance the security of your website and protect it against malware. Should the updates not be successful, we'll collaborate with you to determine the next steps.

2.) Remote Website Backups

To mitigate the risk of data loss, we keep remote backups of both your website and database stored safely.

3.) Site Uptime Monitoring

We monitor your website for service outages within our uptime monitoring system.

If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.

Pricing for Victoria, BC Website Management

We offer website management plans in both monthly and quarterly durations for your convenience. This allows you to choose how often our team processes remote backups and installs available website updates.

The Platforms We Maintain for Victoria, BC Websites

With years of experience developing websites for Victoria businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our website maintenance firm for Victoria websites tends to service only the following platforms:

• Victoria WordPress Website Support
• Victoria WooCommerce Web Maintenance
• Victoria Shopify Website Maintenance

In the past, we provided web maintenance and support for Joomla and Magento platforms of Victoria small businesses. The reason we moved away from those platforms was to let our web maintenance experts focus more on training and support.

Questions to Ask Victoria, BC Website Maintenance Firms

Ask the Victoria website support company some questions about their services before you sign up for a package. This will help you get a better idea of the experience you will have with their premium British Columbia web support plans before you submit payment and provide website access. Let's go over some simple questions to ask:

• Can you tell me how you handle website security? Do you audit website security scans for clients?
• What is the turnaround time for Victoria web support requests?
• Do you outsource your Victoria website support services?
• What are your Victoria web maintenance costs?
• Are there minimum deductions or minimum billable expenses for Victoria website updates?
• At what times of the day are you working and able to take our maintenance requests?
• When there are new upgrades on my platform, will you let me know?

We find it beneficial to run these questions by any Victoria site services agency before subscribing to their web maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.