Our team doesn't just build Chico websites; we also offer website maintenance and support services because we know questions and concerns come up!
Our website support firm works out of a single location and never outsources Chico web maintenance.
We're the perfect choice for all your Chico website maintenance needs, including platform upgrades, site speed improvements, security fixes, and issue resolutions.
You'll enjoy working with our team for your Chico website support plans because of the emphasis we put on communication and availability. If you need something basic done the same day or have a complex question that is best explained over the phone, you'll have no problem getting in touch with a member of our website team to make it happen!
Web maintenance is a reactive support service that connects you with the right web developer to fix nearly any website issue. These are some examples of website issues that Chico web support companies might fix:
The previously mentioned services are just a glimpse of what we view as possible Chico website maintenance services. In fact, Chico web support is basically anything a website developer or internet marketer does to your website.
In addition to supporting Chico-area websites, our website maintenance firm also offers Anaheim, Bakersfield, Fontana, Fremont, Fresno, Irvine, Long Beach, Los Angeles, Modesto, Monterey, Oakland, Palm Springs, Redding, Riverside, Sacramento, Salinas, San Bernardino, San Diego, San Francisco, San Jose, Santa Ana, Santa Clarita, Santa Rosa, Stockton, and Visalia small businesses and large corporations help with their websites.
Our web maintenance packages start at $119.50 per hour, however, we provide discounts for pre-purchased blocks of time which can reduce the rate to as low as $99.95 per hour.
There are no hidden fees, contracts, minimum deductions, or expirations when you purchase a web maintenance retainer.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you informed of the time usage on your pre-purchased website maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.
Are you getting annoyed by constant notifications regarding available updates? Anxious about the risk of your website experiencing downtime? Let our web development team take care of both worries through proactive website management!
Here is a list of what is included in our site management plans:
You can rely on our team of website professionals to perform platform, theme, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!
We store remote backups of your website and database to minimize the risk of data loss.
We monitor your website for service outages within our uptime monitoring system.
If your website experiences downtime, our web developers will be alerted so that they can promptly investigate and address the issue.
You can select between monthly or quarterly options for our website management plans. You have the flexibility to decide how frequently our team should perform remote backups and install available updates for your website.
For Chico organizations, we have a team of web designers and web developers who have experience with multiple platforms. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. For that reason, our website support company for Chico websites tends to service only the following platforms:
As a web maintenance agency, we used to maintain and support Joomla and Magento websites for Chico-area small businesses. The reason we moved away from those platforms was to let our web support specialists focus more on training and support.
We're often asked for examples of Chico web support requests after a website launches. We've performed these Chico web maintenance services in the past and would be happy to do it for you too!
A simple change to your Chico website might include updating a paragraph on a page, swapping out an image, or adding a new page. These are just normal, routine web maintenance work to keep content fresh for both search engines and visitors.
Let us check your Chico website for hosting, caching, image optimization, console errors, broken links, poor database queries, and other potential issues that might be impacting your website speed. It'll help improve page load times, which will make users and search engines happy.
Keeping your Chico website's content management system updated is important if it's running on WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.
If your Chico website has functionality developed and maintained by a third-party, it is important to update those plugins and extensions to include the latest tweaks by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality glitches.
Did Google Search Console tell you about a coverage problem? If so, we can fix the coverage issues, and let you know how it went. Make Google happy, and you'll rank higher throughout Chico and beyond!
When you search Google organically, have you noticed reviews or prices in the search results? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a nearby business in Chico, and ecommerce product or some other common data type.
Adding Open Graph Tags to your site will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your Chico company.
Interested in using Google Tag Manager for managing custom scripts? That won't be a problem! We'll happily install Google Tag Manager on your Chico website and teach you how to use it.
Tracking conversions is important if you want to understand the benefits of website advertising for your Chico website. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.
Are large images slowing down your Chico website? That won't be a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!
Is your website ready for live chat? Our professionals can help you pick the right live chat system, install the tracking code, and customize the design to match your Chico organization branding!
Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform glitches to prevent recurring error messages.
To reduce unwanted submissions on your Chico website, we can setup an invisible or checkbox reCaptcha.
Interested in installing a caching plugin for your Chico website, but don't know how to set it up? We can help you figure out which caching plugins to install and configure on your website!
To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.
Is your Chico website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.
Do you want to create a backup of your Chico website? We can help you create one-time or scheduled backups that store locally or at an offsite location.
It is often recommended that you setup a development or staging website before proceeding with a major update or extension installation. If you'd like help creating and managing that development / staging site, just let us know!
Do you prefer to make design changes based on statistical data regarding how users interact with your Chico web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.
Are you launching a new website or removing pages from your website? You should create 301 redirects for your Chico site. We've seen businesses in and around Chico lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.
Do you need help learning how to make modifications to your Chico website? If your Chico website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!
If you're thinking about signing up for any Chico web maintenance package, make sure you ask the company how their services work. By doing this, you'll be able to better understand your future experience with their professional California web support services before you submit payment or provide website access. Let's go over some easy questions to ask:
If you ask these questions to a Chico website services company, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.
Larger companies in and around Chico often ask us for a web maintenance plan. Whether it's your website, hosting, or domain name, we'll make sure your Chico business has a website maintenance plan to ensure optimum performance.