Palm Springs Website Maintenance Services

Our Palm Springs, CA Website Maintenance Services

We see web maintenance as a reactive support service where we provide your Palm Springs small business with the right web developer resources to fix just about any problem. Here are a few examples of website errors that might need Palm Springs website maintenance:

• Upgrading your website platform to the latest version.
• Updating apps and plugins to make them safer and more functional.
• Adding new web pages as you release new information.
• Freshen up your blog with new content.
• Rearranging your Palm Springs website's navigation menu.
• Improving website speed to help you pass Google Core Web Vitals.
• Taking backups of your website's files and databases.
• Changing the look and feel of your website.
• Fixing Google Search Console coverage issues.
• Adding structured data, open graph tags, etc.
• Providing solutions to other website concerns.

Those services are just a taste of what Palm Springs website support might look like. Basically, Palm Springs web maintenance is anything a website marketer or web developer does to change your website.

In addition to supporting Palm Springs-area websites, our web maintenance agency also offers Anaheim, Bakersfield, Chico, Fontana, Fremont, Fresno, Irvine, Long Beach, Los Angeles, Modesto, Monterey, Oakland, Redding, Riverside, Sacramento, Salinas, San Bernardino, San Diego, San Francisco, San Jose, Santa Ana, Santa Clarita, Santa Rosa, Stockton, and Visalia small businesses and large corporations help with their websites.

Pricing for Palm Springs, CA Website Maintenance

We charge a base rate of $119.50 per hour for our web maintenance services, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.

When you purchase a web maintenance retainer, there are no minimum deductions, expirations, contracts, or hidden fees.

Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.

We will send you a monthly update to keep you up-to-date on the time usage for your pre-purchased website maintenance retainer, providing details on how much time is left in your account.

Our Palm Springs, CA Website Management Services

Have you grown weary of being notified about updates that are available? Concerned about the possibility of website downtime? Let our web development team take care of both worries through proactive website management!

Below is a breakdown of everything that is included in our website management plans:

1.) Proactive WordPress Upgrades

You can rely on our team of site specialists to perform platform, theme, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!

1. File & Database Backup: Our process begins by creating backups of both your website files and database.
2. Install Updates: Next, we manually install any available updates on your website.
3. Test: After the upgrades have been installed, we test your website for issues.
4. Finalize the Work: Successfully completing the upgrades will enhance the security of your site and protect it against malware. Should the upgrades not be successful, we'll collaborate with you to determine the next steps.

2.) Remotely Stored Site Backups

To mitigate the risk of data loss, we keep remote backups of both your website and database stored safely.

3.) Site Uptime Monitoring

We use our uptime monitoring system to keep a close eye on your website for any signs of service outages.

In the event of a website outage, our website developers will receive an alert and take immediate action to identify and resolve the issue.

Pricing for Palm Springs, CA Website Management

We offer website management plans in both monthly and quarterly durations for your convenience. With our service, you have the option to determine the frequency at which our team conducts remote backups and updates for your website.

The Platforms We Maintain for Palm Springs, CA Websites

With years of experience developing websites for Palm Springs small businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Having said that, it's better to master a few platforms than try to specialize in them all. For that reason, our web support agency for Palm Springs websites tends to service only the following platforms:

• Palm Springs WordPress Web Maintenance
• Palm Springs WooCommerce Website Maintenance
• Palm Springs Shopify Web Support

We've managed Joomla and Magento platforms for Palm Springs small businesses in the past. However, we chose to move away from those platforms to allow our web maintenance experts to focus more heavily on training and support within the other systems.

Example Website Maintenance Service List for Palm Springs, CA Organizations

After the launch of a website, we're often asked for detailed examples of Palm Springs website support requests. The following are some examples of Palm Springs web maintenance packages we've provided in the past.

Simple Palm Springs Website Tweaks

Your Palm Springs website might need a paragraph updated, an image changed, or a new page added. This is just normal, routine web maintenance to keep content fresh for both search engines and visitors.

Palm Springs Website Speed Improvements

We can analyze your Palm Springs site for hosting glitches, caching errors, unoptimized images, browser errors, broken links, poor queries, and more if it's slow. This will help improve page load times, which are beneficial to UX and search engine optimization.

Platform Updates / Security Patches

It's important to keep your Palm Springs website updated if it runs on a CMS like WordPress. The updates improve security and functionality - sometimes they're quick, so it's an easy win!

Plugin / Extension Upgrades

It's important to update your Palm Springs website's plugins and extensions to reflect the latest modifications by the developers. The idea is similar to updating the CMS platform since it fixes security and functionality errors.

Google Search Console Issues

Did Google Search Console tell you about a coverage problem? If so, we'll look at the coverage issues, fix them, and update you on the status. By making Google happy, you'll boost your search engine placements throughout Palm Springs and beyond!

Setup Structured Data

Do you ever see product prices or reviews in Google organic search results? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local Palm Springs business, or an ecommerce product.

Add Open Graph to Your Website

When people share links of your Palm Springs organization on social media, your website will look better if you add Open Graph Tags. These tags help define an image, title, and description for each page on your website.

Setup Google Tag Manager

Are you interested in adding Google Tag Manager to your site to help you manage custom scripts more easily? No problem at all! We can add Google Tag Manager to your Palm Springs website and even teach you how to use it.

Add Conversion Tracking

Tracking conversions is important if you want to understand the benefits of online marketing for your Palm Springs website. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or PPC advertising.

Image Optimization

Is your Palm Springs website slow because of large images? That won't be a problem! Using our image compression tools, we can compress all your images and even set up recurring compression for new images!

Setup Live Chat

Would you like to try live chat? If you'd like us to recommend the best live chat system for your Palm Springs business, install the tracking code, and customize the design for your branding, we can do it!

Review Error Logs for Issues

Do you have a lot of error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform glitches to prevent recurring error messages.

Integrate reCaptcha on Contact Forms

To reduce unwanted submissions on your Palm Springs website, we can setup an invisible or checkbox reCaptcha.

Implement a Caching Plugin

Interested in installing a caching plugin for your Palm Springs website, but don't know how to set it up? We can help you figure out which caching plugins to install and configure on your website!

Send Website Emails Over SMTP

We can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail to improve email deliverability.

Restrict Malicious IP Addresses

Have you been getting fake orders, contact submissions, or live chats from a particular network? If you want to protect your website from malicious traffic, we can help by implementing IP restrictions.

Create Website Backups

Is it time to make a backup of your Palm Springs website? Let us help you create one-time or scheduled backups that you can store locally or offsite.

Create a Testing Website

Before you do a major update or extension installation, it's a good idea to setup a development or staging site. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Are you a fan of making Palm Springs web design updates based on statistical data? A/B testing can help you decide between two or more design layouts based on the data collected.

Setup 301 Redirects

Have you launched a new website or removed pages? You will want to create 301 redirects for your Palm Springs website to prevent broken pages from hurting your search engine optimization. Businesses in and around Palm Springs have lost a lot of organic traffic because of broken pages. It is a very common mistake when launching new websites, removing content pages, or disabling product pages. We are happy to help you resolve broken pages through the creation of 301 redirects within .htaccess files, nginx templates, and CMS plugins.

Offer Website Training

Need help learning how to make easy changes to your Palm Springs website? If your Palm Springs website was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!

Questions to Ask Palm Springs, CA Web Maintenance Firms

Ask the Palm Springs web support company some questions about their services before you sign up for a package. It'll give you a better idea of the experience you'll have with their premium California web maintenance plans prior to making payment and providing site access. Let's go over some simple questions to ask:

• What kind of security do you have on your site? Do you scan client websites for security?
• When can I expect an average Palm Springs website maintenance request to be completed?
• Are you outsourcing your Palm Springs web support services?
• How much does Palm Springs website support cost?
• Do you have minimum deductions or minimum billable expenses for Palm Springs website updates?
• What are your normal hours of operation?
• When there are new updates on my platform, will you let me know?

If you ask any Palm Springs website services firm these questions before subscribing to their website support packages, you'll have a much better idea of the future relationship, the security of your website, and the expected delivery time for important requests.

Palm Springs, CA Website Maintenance Services and Tips

Companies in and around Palm Springs often ask us for a website support plan to establish routines and procedures. We can help your Palm Springs organization set up a web maintenance plan so all aspects of your website, hosting, and domain name are monitored regularly.

Yearly Palm Springs web support duties

• Check if your web hosting provider has newer servers that your account can be migrated to.
• Check if your website platform is releasing a major update in the near future which will require a major overhaul of your website.
• Restore a website backup to make sure the data is enough for full recovery. Also, make sure your backups are stored remotely.
• Check out competitor sites (even those outside of Palm Springs) to see if you're missing out on any competitive advantages they have over you.
• Perform a full security review of your website to ensure nothing has been compromised or left vulnerable.
• Verify structured data, open graph, and social links are all working properly.
• Remove any unnecessary third party tracking, live chat, or heat map scripts that may have been installed in the past.
• Delete any development or staging websites you don't need.

Semi-annual Palm Springs web support duties

• Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
• Check your hosting account credentials and make sure it's not about to expire.
• Make sure you can access your DNS in case anything needs to be changed.
• Find out if your SSL certificate will expire soon.
• Make sure you have remote backups outside Palm Springs and that your website backup schedule is working.
• Make sure you're running an image optimization service.
• Check if the website is throwing any console errors.

Monthly Palm Springs website support tasks

• Look for broken links on your website, which hurts SEO and user experience.
• Make sure your site isn't having performance glitches after recent updates.
• See if there are any coverage issues in Google Search Console.
• Provide some kind of update to your content to keep your website fresh.
• Check if there are available platform or extension updates.

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