San Bernardino Website Maintenance Services

Support for San Bernardino Websites

Our team doesn't just build San Bernardino websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Web Maintenance Professionals for San Bernardino, CA Businesses

We're a website support firm with a team of website professionals that never outsources San Bernardino web support to anyone.

Because of this, our website support company is the best choice for all your San Bernardino website support needs, including website platform upgrades, website speed improvements, website security fixes, and website issue resolutions.

We're the perfect choice for all your San Bernardino website maintenance needs, including platform upgrades, site speed improvements, security fixes, and issue resolutions.

We emphasize communication and availability for our San Bernardino website maintenance services. Our support team is happy to help if you need something basic done the same day or have a complicated question you'd like to explain over the phone.

Our San Bernardino, CA Web Maintenance Services

We see website maintenance as a reactive support service where we provide your San Bernardino organization with the right website developer resources to fix just about any problem. Here are a few examples of website issues that might need San Bernardino web support:

  • Updating your website platform.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new web pages as you release new products or services.
  • Freshen up your blog with new content.
  • Rearranging the navigation menu of your San Bernardino website.
  • Making your page faster to pass Google Core Web Vitals.
  • Backing up your website's files and databases.
  • Modifying the look and feel of your website's design.
  • Fixing Google Search Console coverage issues.
  • Improving technical search engine optimization by adding structured data, open graph tags, etc.
  • Providing solutions to other site glitches.

The previously mentioned services are just a glimpse of what we view as possible San Bernardino web maintenance services. In fact, San Bernardino website maintenance is basically anything a web developer or digital advertiser does to your website.

In addition to supporting San Bernardino-area websites, our web maintenance company also offers Anaheim, Bakersfield, Chico, Fontana, Fremont, Fresno, Irvine, Long Beach, Los Angeles, Modesto, Monterey, Oakland, Palm Springs, Redding, Riverside, Sacramento, Salinas, San Diego, San Francisco, San Jose, Santa Ana, Santa Clarita, Santa Rosa, Stockton, and Visalia small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

Drew PDavid WDana CJake FJustin FAshton H

Pricing for San Bernardino, CA Web Maintenance

We charge a base rate of $119.50 per hour for our website maintenance plans, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.

When you purchase a website maintenance retainer, there are no minimum deductions, expirations, contracts, or hidden fees.

Please know we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes that much time.

To keep you in the loop regarding your pre-purchased web maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Contact Us

Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our San Bernardino, CA Website Management Packages

Have you grown weary of being notified about updates that are available? Concerned about the possibility of website downtime? By utilizing proactive website management, our web development team can handle both worries and keep your website running smoothly!

Take a look at what is covered in our site management plans, outlined for you below:

1.) Proactive Website Upgrades

You can rely on our team of website professionals to perform platform, theme, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!

  1. Backup: We start by taking backups of your website files and database.
  2. Update: We then manually update your website by installing any available updates.
  3. Test: Once the upgrades have been installed, we perform a thorough check of your site to identify any glitches.
  4. Finalize: If the updates were successful, you'll be better protected against security threats and malware! If the upgrades aren't successful, we'll discuss next steps.

2.) Remotely Stored Site Backups

We store remote backups of your website and database to minimize the risk of data loss.

3.) Site Uptime Monitoring

We monitor your website for service outages within our uptime monitoring system.

If your website experiences downtime, our web developers will be alerted so that they can promptly investigate and address the issue.

Pricing for San Bernardino, CA Website Management

We offer website management plans in both monthly and quarterly durations for your convenience. With our service, you have the option to determine the frequency at which our team conducts remote backups and updates for your site.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for San Bernardino, CA Websites

With years of experience developing websites for San Bernardino businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Having said that, it's better to master a few platforms than try to specialize in them all. Because of that, we tend to service only these platforms for San Bernardino websites:

Example Web Support Service List for San Bernardino, CA Businesses

After the launch of a website, we're often asked for detailed examples of San Bernardino web maintenance requests. The following are some examples of San Bernardino website maintenance services we've provided in the past.

Basic San Bernardino Website Changes

Changes to your San Bernardino website could be as basic as updating a paragraph, swapping images, or adding a new page. These are just normal, routine web support duties to keep content fresh for both search engines and visitors.

San Bernardino Website Performance Improvements

If your San Bernardino website isn't running as fast as it once was, we can review your website for hosting concerns, caching glitches, unoptimized images, console errors, broken links, poor queries, and much more. User experience and search engine optimization will both benefit from better page load times.

Platform Updates / Security Fixes

If your San Bernardino website is running on a content management system, like WordPress, it is important to keep the platform updated. The updates improve security and functionality - sometimes they're quick, so it's an easy win!

Plugin / Extension Updates

It's important to upgrade your San Bernardino website's plugins and extensions to reflect the latest changes by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality concerns.

Fixing Search Console Issues

Did Google Search Console tell you about a coverage problem? If so, we can fix the coverage glitches, and let you know how it went. Make Google happy, and you'll rank higher throughout San Bernardino and beyond!

Implement Structured Data

Do you ever see product prices or reviews in Google organic search results? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local San Bernardino business, or an ecommerce product.

Add Open Graph to Your Website

Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your site in social platforms when people share links of your San Bernardino small business.

Add Google Tag Manager

Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? No problem at all! We can add Google Tag Manager to your San Bernardino website and even teach you how to use it.

Implement Conversion Tracking

It's important to setup conversion tracking for your San Bernardino website if you want to understand the benefits of digital marketing. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.

Image Compression (Optimization)

Are large images slowing down your San Bernardino website? That won't be a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!

Add Live Chat

Is your website ready for live chat? If you'd like us to recommend the best live chat system for your San Bernardino business, install the tracking code, and customize the design for your branding, we can do it!

Resolve Errors in Log Files

Are your error_log files big? To stop recurring error messages, we can diagnose the problem and update programming code.

Integrate reCaptcha on Contact Forms

To reduce unwanted submissions on your San Bernardino website, we can setup an invisible or checkbox reCaptcha.

Setup a Caching Plugin

Looking to install a caching plugin on your San Bernardino website, but not sure how to configure it? We can recommend caching plugins, or we can install and configure them for you!

Setup SMTP Email

We can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail to improve email deliverability.

Restrict IP Addresses

Have you been getting fake orders, contact submissions, or live chats from a particular network? We can help setup IP restrictions to prevent malicious traffic from interacting with your site.

Run Website & Database Backups

Would you like a backup of your San Bernardino website? Backups can be performed one-time, or scheduled at specific intervals, and stored locally or offsite.

Create a Testing Website

When you're doing a major upgrade or extension installation, you should set up a development or staging website first. Just let us know if you need help creating and managing that development / staging site!

Create A/B Testing Rules

Are you a fan of making San Bernardino website development changes based on statistical data? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Add 301 Redirects

Are you launching a new website or removing pages from your website? You will want to create 301 redirects for your San Bernardino website to prevent broken pages from hurting your SEO. Businesses in and around San Bernardino have lost a lot of organic traffic because of broken pages. It is a very common mistake when launching new websites, removing content pages, or disabling product pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Train You on Your Website

Do you need help learning how to make tweaks to your San Bernardino website? We'll be happy to help if your San Bernardino site was built on a platform we work with, such as Shopify or WordPress.

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask San Bernardino, CA Website Maintenance Agencies

Ask the San Bernardino website support firm some questions about their services before you sign up for a package. It'll give you a better idea of the experience you'll have with their expert California website maintenance packages prior to making payment and providing website access. You can ask these basic questions:

  • Can you tell me how you handle website security? Do you run website security scans for clients?
  • What is the turnaround time for San Bernardino website maintenance requests?
  • Are you outsourcing your San Bernardino web support services?
  • What are your San Bernardino website support costs?
  • Are there any minimum deductions or minimum billable expenses for San Bernardino website updates?
  • Can you tell me what your normal business hours are?
  • Will you keep me informed about new upgrades within my platform?

If you ask any San Bernardino website services company these questions before subscribing to their web maintenance packages, you'll have a much better idea of the future relationship, the security of your website, and the expected turnaround time for important requests.

San Bernardino, CA Website Maintenance Packages and Tips

Companies in and around San Bernardino often ask us for a website support plan to establish routines and procedures. We can help your San Bernardino small business set up a website maintenance plan so all aspects of your website, hosting, and domain name are monitored regularly.

Annual San Bernardino website support tasks

  • Message your web hosting company to see if they have upgraded servers you can switch your site to for faster page speeds.
  • Check if your website platform has a new major release that will require an extensive website migration.
  • Restore a website backup to make sure the data is enough for full recovery. Also, make sure your backups are stored remotely.
  • Look at competitor websites (even those outside of San Bernardino) to see if you are missing out on new functionality for your own customers.
  • Ensure your website is secure by performing a full security review.
  • Make sure structured data, open graph, and social links are working.
  • Verify the necessity of any external tracking, live chat, or heat map scripts that are installed.
  • Delete any development or staging websites you don't need.

Semi-annual San Bernardino web maintenance tasks

  • Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
  • Ensure you have access to your hosting account and that it isn't expiring soon.
  • Make sure you have access to your DNS.
  • Find out if your SSL certificate will expire soon.
  • Make sure your website backup schedule is working and you have remote backups.
  • If you have an automated image optimization service, verify it is working properly.
  • Make sure the site doesn't throw any browser errors.

Monthly San Bernardino web maintenance work

  • Look for broken links on your website, which hurts SEO and user experience.
  • Make sure your website isn't having performance issues after recent upgrades.
  • Check Google Search Console for any coverage concerns.
  • Update some of your service pages or blog articles to keep your website fresh.
  • Check if there are available platform or extension updates.

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Hear what our customers are saying

Rummeles Fine Jewelry

Rummeles Fine Jewelry

Great company to deal with! They have a great team of people and are always there to answer any questions we have!
Cassie Richards

Cassie Richards

Working with WebCitz has been nothing but a great experience. David, Jake, Drew, and the rest of the team are easy to work with, accommodating, and very knowledgeable. WebCitz is a company that you can trust will be there when you need them most. If I’m having an issue or problem with a website, I can always count on a quick response and a timely solution.
Carissa Giebel

Carissa Giebel

They are great to work with. Always quick to respond to my questions and assist when needed! They have been working with me at Legacy Law Group, LLC for many years.
Jeff Ring

Jeff Ring

This company is just a thrill to work with. Everyone is so friendly and eager to help even with the smallest items. They are always very accommodating when you stop by to look at the magnificent fish tank and will greet you with with a warm cappuccino.
Joe Simmons

Joe Simmons

David Wurst and WebCitz have been a great hosting company to work with for over 10 years. They provide exceptional service and knowledge with their customers and always get it done immediately. I will never work with any other company.
Wendy Bottesi

Wendy Bottesi

Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
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Let's Talk About San Bernardino, CA Web Maintenance!