Our team doesn't just build San Diego websites; we also offer website maintenance and support services because we know questions and concerns come up!
We're a web support agency with a team of website professionals that never outsources San Diego web support to anyone.
Because of this, our website support firm is the best choice for all your San Diego website support needs, including website platform upgrades, site speed improvements, website security fixes, and website issue resolutions.
We're the perfect choice for all your San Diego website maintenance needs, including platform upgrades, page speed improvements, security fixes, and issue resolutions.
We emphasize communication and availability for our San Diego web maintenance plans. Our support team is happy to help if you need something easy done the same day or have a complicated question you'd like to explain over the phone.
We see website maintenance as a reactive support service where we provide your San Diego business with the right website developer resources to fix just about any problem. Here are a few examples of website issues that might need San Diego website maintenance:
Those services are just a taste of what San Diego web maintenance might look like. Basically, San Diego web maintenance is anything a digital advertiser or web developer does to change your website.
If you live in San Diego, you probably love the San Diego Padres baseball team. Go San Diego Padres! In addition to supporting San Diego-area websites, our web maintenance firm also offers Anaheim, Bakersfield, Chico, Fontana, Fremont, Fresno, Irvine, Long Beach, Los Angeles, Modesto, Monterey, Oakland, Palm Springs, Redding, Riverside, Sacramento, Salinas, San Bernardino, San Francisco, San Jose, Santa Ana, Santa Clarita, Santa Rosa, Stockton, and Visalia small businesses and large corporations help with their websites.
We charge a base rate of $119.50 per hour for our website maintenance packages, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.
When you purchase a web maintenance retainer, there are no minimum deductions, expirations, contracts, or hidden fees.
Please know we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes that much time.
To keep you in the loop regarding your pre-purchased website maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.
Have you grown weary of being notified about updates that are available? Concerned about the possibility of website downtime? By utilizing proactive website management, our web development team can handle both worries and keep your website running smoothly!
Take a look at what is covered in our website management plans, outlined for you below:
We have an in-house team of website experts ready to perform platform updates, template updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!
To mitigate the risk of data loss, we keep remote backups of both your website and database stored safely.
We use our uptime monitoring system to keep a close eye on your website for any signs of service outages.
In the event of a site outage, our website developers will receive an alert and take immediate action to identify and resolve the issue.
We offer website management plans in both monthly and quarterly durations for your convenience. With our service, you have the option to determine the frequency at which our team conducts remote backups and updates for your website.
With years of experience developing websites for San Diego businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Having said that, it's better to master a few platforms than try to specialize in them all. Because of that, we tend to service only these platforms for San Diego websites:
As a website maintenance firm, we used to maintain and support Joomla and Magento websites for San Diego-area businesses. The reason we moved away from those platforms was to let our web maintenance professionals focus more on training and support.
After the launch of a website, we're often asked for detailed examples of San Diego web maintenance requests. The following are some examples of San Diego web maintenance plans we've provided in the past.
Changes to your San Diego website could be as easy as updating a paragraph, swapping images, or adding a new page. This is just normal, routine web support to keep content fresh for both search engines and visitors.
Let us check your San Diego website for hosting, caching, image optimization, console errors, broken links, poor database queries, and other potential problems that might be impacting your site speed. It'll help improve page load times, which will make users and search engines happy.
It's important to keep your San Diego website updated if it runs on a CMS like WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.
It's important to update your San Diego website's plugins and extensions to reflect the latest tweaks by the developers. The idea is similar to updating the CMS platform since it fixes security and functionality glitches.
Did Google Search Console tell you about a coverage problem? If so, we'll look at the coverage issues, fix them, and update you on the status. Make Google happy, and you'll rank higher throughout San Diego and beyond!
When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way of describing content on the web, whether it's a nearby business in San Diego or an ecommerce product.
By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.
Would you like to manage custom scripts more easily with Google Tag Manager? No problem at all! We'll happily install Google Tag Manager on your San Diego site and teach you how to use it.
Tracking conversions is important if you want to understand the benefits of internet advertising for your San Diego website. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid advertising.
Are large images slowing down your San Diego website? That won't be a problem! Using our image compression tools, we can compress all your images and even set up recurring compression for new images!
Is your website ready for live chat? If you'd like us to recommend the best live chat system for your San Diego business, install the tracking code, and customize the design for your branding, we can do it!
Are your error_log files big? To stop recurring error messages, we can diagnose the problem and update programming code.
To reduce unwanted submissions on your San Diego website, we can setup an invisible or checkbox reCaptcha.
Looking to install a caching plugin on your San Diego website, but not sure how to configure it? We can help recommend caching plugins, or just install and configure them for you!
We can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail to improve email deliverability.
Have you been getting fake orders, contact submissions, or live chats from a particular network? Our team can help set up IP restrictions so your website doesn't get hit with as much malicious traffic.
Would you like a backup of your San Diego website? Let us help you create one-time or scheduled backups that you can store locally or offsite.
When you're doing a major update or extension installation, you should set up a development or staging website first. Whenever you need help with creating and managing your development site, just let us know!
Do you prefer to make design changes based on statistical data regarding how users interact with your San Diego web page? We can help you run A/B testing to help you decide which design or content layouts are best.
Are you launching a new website or removing pages from your website? You will want to create 301 redirects for your San Diego website to prevent broken pages from hurting your search engine optimization. Having broken pages will cost your San Diego business a lot of organic traffic if they aren't fixed with 301 redirects. We can help you set up 301 redirects in .htaccess files, nginx templates, and CMS platforms.
Do you need help learning how to make tweaks to your San Diego website? If your San Diego website was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!
Ask the San Diego web maintenance firm some questions about their services before you sign up for a package. It'll give you a better idea of the experience you'll have with their expert California website support packages prior to making payment and providing website access. You can ask these basic questions:
If you ask these questions to a San Diego website services firm, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.
Companies in and around San Diego often ask us for a web support plan to establish routines and procedures. We can help your San Diego small business set up a web maintenance plan so all aspects of your website, hosting, and domain name are monitored regularly.