San Diego Website Maintenance Services

Support for San Diego Websites

Our team doesn't just build San Diego websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Web Maintenance Experts for San Diego, CA Small Businesses

We're a web support agency with a team of website professionals that never outsources San Diego web support to anyone.

Because of this, our website support firm is the best choice for all your San Diego website support needs, including website platform upgrades, site speed improvements, website security fixes, and website issue resolutions.

We're the perfect choice for all your San Diego website maintenance needs, including platform upgrades, page speed improvements, security fixes, and issue resolutions.

We emphasize communication and availability for our San Diego web maintenance plans. Our support team is happy to help if you need something easy done the same day or have a complicated question you'd like to explain over the phone.

Our San Diego, CA Website Maintenance Services

We see website maintenance as a reactive support service where we provide your San Diego business with the right website developer resources to fix just about any problem. Here are a few examples of website issues that might need San Diego website maintenance:

  • Updating your site platform.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new web pages as you release new information.
  • Writing new blog content to help you stay fresh.
  • Rearranging your San Diego site's navigation menu.
  • Improve your page performance to pass Google Core Web Vitals.
  • Taking backups of your website's files and databases.
  • Changing the look and feel of your website.
  • Troubleshooting Google Search Console coverage issues.
  • Adding structured data, open graph tags, etc.
  • Providing solutions to other website concerns.

Those services are just a taste of what San Diego web maintenance might look like. Basically, San Diego web maintenance is anything a digital advertiser or web developer does to change your website.

If you live in San Diego, you probably love the San Diego Padres baseball team. Go San Diego Padres! In addition to supporting San Diego-area websites, our web maintenance firm also offers Anaheim, Bakersfield, Chico, Fontana, Fremont, Fresno, Irvine, Long Beach, Los Angeles, Modesto, Monterey, Oakland, Palm Springs, Redding, Riverside, Sacramento, Salinas, San Bernardino, San Francisco, San Jose, Santa Ana, Santa Clarita, Santa Rosa, Stockton, and Visalia small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

Ashton HJake FDana CJustin FMicah SDavid W

Pricing for San Diego, CA Web Maintenance

We charge a base rate of $119.50 per hour for our website maintenance packages, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.

When you purchase a web maintenance retainer, there are no minimum deductions, expirations, contracts, or hidden fees.

Please know we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes that much time.

To keep you in the loop regarding your pre-purchased website maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Contact Us

Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our San Diego, CA Website Management Services

Have you grown weary of being notified about updates that are available? Concerned about the possibility of website downtime? By utilizing proactive website management, our web development team can handle both worries and keep your website running smoothly!

Take a look at what is covered in our website management plans, outlined for you below:

1.) Proactive WordPress Upgrades

We have an in-house team of website experts ready to perform platform updates, template updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!

  1. Site Backup: We kick things off by backing up your website's files and database.
  2. Run Updates: After that, we proceed with manually installing any available updates for your site.
  3. Test: After the upgrades have been installed, we test your website for issues.
  4. Finalize the Work: Successfully completing the updates will enhance the security of your website and protect it against malware. Should the updates not be successful, we'll collaborate with you to determine the next steps.

2.) Remote Storage of Website Backups

To mitigate the risk of data loss, we keep remote backups of both your website and database stored safely.

3.) Site Uptime Monitoring

We use our uptime monitoring system to keep a close eye on your website for any signs of service outages.

In the event of a site outage, our website developers will receive an alert and take immediate action to identify and resolve the issue.

Pricing for San Diego, CA Website Management

We offer website management plans in both monthly and quarterly durations for your convenience. With our service, you have the option to determine the frequency at which our team conducts remote backups and updates for your website.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for San Diego, CA Websites

With years of experience developing websites for San Diego businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Having said that, it's better to master a few platforms than try to specialize in them all. Because of that, we tend to service only these platforms for San Diego websites:

Example Web Support Service List for San Diego, CA Small Businesses

After the launch of a website, we're often asked for detailed examples of San Diego web maintenance requests. The following are some examples of San Diego web maintenance plans we've provided in the past.

Easy San Diego Website Modifications

Changes to your San Diego website could be as easy as updating a paragraph, swapping images, or adding a new page. This is just normal, routine web support to keep content fresh for both search engines and visitors.

San Diego Website Speed Improvements

Let us check your San Diego website for hosting, caching, image optimization, console errors, broken links, poor database queries, and other potential problems that might be impacting your site speed. It'll help improve page load times, which will make users and search engines happy.

Platform Upgrades / Security Patches

It's important to keep your San Diego website updated if it runs on a CMS like WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.

Plugin / Extension Upgrades

It's important to update your San Diego website's plugins and extensions to reflect the latest tweaks by the developers. The idea is similar to updating the CMS platform since it fixes security and functionality glitches.

Google Search Console Issues

Did Google Search Console tell you about a coverage problem? If so, we'll look at the coverage issues, fix them, and update you on the status. Make Google happy, and you'll rank higher throughout San Diego and beyond!

Setup Structured Data

When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way of describing content on the web, whether it's a nearby business in San Diego or an ecommerce product.

Add Open Graph Tags on Your Website

By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.

Add Google Tag Manager

Would you like to manage custom scripts more easily with Google Tag Manager? No problem at all! We'll happily install Google Tag Manager on your San Diego site and teach you how to use it.

Add Conversion Tracking

Tracking conversions is important if you want to understand the benefits of internet advertising for your San Diego website. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid advertising.

Image Compression (Optimization)

Are large images slowing down your San Diego website? That won't be a problem! Using our image compression tools, we can compress all your images and even set up recurring compression for new images!

Setup Live Chat

Is your website ready for live chat? If you'd like us to recommend the best live chat system for your San Diego business, install the tracking code, and customize the design for your branding, we can do it!

Resolve Errors in Log Files

Are your error_log files big? To stop recurring error messages, we can diagnose the problem and update programming code.

Setup reCaptcha on Forms

To reduce unwanted submissions on your San Diego website, we can setup an invisible or checkbox reCaptcha.

Install a Caching Plugin

Looking to install a caching plugin on your San Diego website, but not sure how to configure it? We can help recommend caching plugins, or just install and configure them for you!

Send Website Emails Over SMTP

We can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail to improve email deliverability.

Restrict IP Addresses

Have you been getting fake orders, contact submissions, or live chats from a particular network? Our team can help set up IP restrictions so your website doesn't get hit with as much malicious traffic.

Backup Your Website Files

Would you like a backup of your San Diego website? Let us help you create one-time or scheduled backups that you can store locally or offsite.

Create a Staging Website

When you're doing a major update or extension installation, you should set up a development or staging website first. Whenever you need help with creating and managing your development site, just let us know!

Create A/B Testing Rules

Do you prefer to make design changes based on statistical data regarding how users interact with your San Diego web page? We can help you run A/B testing to help you decide which design or content layouts are best.

Setup 301 Redirects

Are you launching a new website or removing pages from your website? You will want to create 301 redirects for your San Diego website to prevent broken pages from hurting your search engine optimization. Having broken pages will cost your San Diego business a lot of organic traffic if they aren't fixed with 301 redirects. We can help you set up 301 redirects in .htaccess files, nginx templates, and CMS platforms.

Offer Website Training

Do you need help learning how to make tweaks to your San Diego website? If your San Diego website was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask San Diego, CA Web Support Agencies

Ask the San Diego web maintenance firm some questions about their services before you sign up for a package. It'll give you a better idea of the experience you'll have with their expert California website support packages prior to making payment and providing website access. You can ask these basic questions:

  • Can you tell me how you handle site security? Do you analyze website security scans for customers?
  • When can I expect an average San Diego web support request to be completed?
  • Do you outsource your San Diego website support services?
  • How much might it cost to maintain an average San Diego website?
  • Are there minimum deductions or minimum billable expenses for San Diego website updates?
  • What are your normal hours of operation?
  • When there are new updates on my platform, will you let me know?

If you ask these questions to a San Diego website services firm, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.

San Diego, CA Web Maintenance Packages and Tips

Companies in and around San Diego often ask us for a web support plan to establish routines and procedures. We can help your San Diego small business set up a web maintenance plan so all aspects of your website, hosting, and domain name are monitored regularly.

Annual San Diego website maintenance tasks

  • Message your website hosting company to see if they have upgraded servers you can switch your website to for faster page speeds.
  • Check if your website platform is releasing a major upgrade in the near future which will require a major overhaul of your website.
  • Attempt to restore a website backup to ensure the data being stored is sufficient for full recovery. Also make sure you are storing backups in a remote location away from San Diego.
  • Take a look at the websites of your competitors (even those outside San Diego) to see if you're missing out on anything.
  • Take a look at your website's security to make sure nothing's been compromised.
  • Verify structured data, open graph, and social links are all working properly.
  • Remove any unnecessary third party tracking, live chat, or heat map scripts that may have been installed in the past.
  • Take down any unnecessary development or staging sites.

Semi-annual San Diego web support duties

  • Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
  • Check your hosting account credentials and make sure it's not about to expire.
  • Make sure you can access your DNS in case anything needs to be changed.
  • Find out if your SSL certificate will expire soon.
  • Make sure you have remote backups outside San Diego and that your website backup schedule is working.
  • If you have an automated image optimization service, verify it is working properly.
  • Check if the website is throwing any console errors.

Monthly San Diego website support tasks

  • Ensure your website doesn't have any broken links, which affect user experience and SEO.
  • Check for page performance errors from recent upgrades or changes on the website.
  • See if there's anything wrong being reported within Google Search Console.
  • Update some of your service pages or blog articles to keep your website fresh.
  • See if there are any updates for your website platform or extensions.

800-796-8263 Email Us

Hear what our customers are saying

Jeff Ring

Jeff Ring

This company is just a thrill to work with. Everyone is so friendly and eager to help even with the smallest items. They are always very accommodating when you stop by to look at the magnificent fish tank and will greet you with with a warm cappuccino.
Alo Health

Alo Health

WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
Cassie Richards

Cassie Richards

Working with WebCitz has been nothing but a great experience. David, Jake, Drew, and the rest of the team are easy to work with, accommodating, and very knowledgeable. WebCitz is a company that you can trust will be there when you need them most. If I’m having an issue or problem with a website, I can always count on a quick response and a timely solution.
George Ormond

George Ormond

Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
Wendy Bottesi

Wendy Bottesi

Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
Jen Ollanketo

Jen Ollanketo

WebCitz helped the Oshkosh Area Humane Society with our new website and they were great to work with. Responsive, professional and affordable. I think the biggest perk for us was having someone local we could talk to for assistance instead of long wait times. Definitely would recommend to anyone looking to start up or revamp their website.
Email Us

Let's Talk About San Diego, CA Web Maintenance!