Our team doesn't just build Santa Rosa websites; we also offer website maintenance and support services because we know questions and concerns come up!
We're a website support company with a team of website consultants that never outsources Santa Rosa website support to anyone.
Because of this, our web maintenance agency is the best choice for all your Santa Rosa website support needs, including site platform upgrades, page performance improvements, website security fixes, and website issue resolutions.
We're the perfect choice for all your Santa Rosa web support needs, including platform upgrades, website speed improvements, security fixes, and issue resolutions.
We emphasize availability and availability for our Santa Rosa website maintenance packages. Our support team is happy to help if you need something simple done the same day or have a complicated question you'd like to explain over the phone.
We see web maintenance as a reactive support service where we provide your Santa Rosa small business with the right web developer resources to fix just about any problem. Here are a few examples of website problems that might need Santa Rosa web support:
Those services are just a taste of what Santa Rosa web maintenance might look like. In fact, Santa Rosa website maintenance is basically anything a web developer or internet advertiser does to your website.
In addition to supporting Santa Rosa-area websites, our website maintenance agency also offers Anaheim, Bakersfield, Chico, Fontana, Fremont, Fresno, Irvine, Long Beach, Los Angeles, Modesto, Monterey, Oakland, Palm Springs, Redding, Riverside, Sacramento, Salinas, San Bernardino, San Diego, San Francisco, San Jose, Santa Ana, Santa Clarita, Stockton, and Visalia small businesses and large corporations help with their websites.
We charge a base rate of $119.50 per hour for our web maintenance services, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.
When you purchase a website maintenance retainer, there are no minimum deductions, expirations, contracts, or hidden fees.
Please know we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes that much time.
To keep you in the loop regarding your pre-purchased web maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.
Have you grown weary of being notified about updates that are available? Concerned about the possibility of website downtime? By utilizing proactive website management, our web development team can handle both worries and keep your website running smoothly!
Take a look at what is covered in our website management plans, outlined for you below:
You can rely on our team of website professionals to perform platform, theme, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!
Our process involves storing remote backups of your site and database in order to minimize the possibility of data loss.
We use our uptime monitoring system to keep a close eye on your website for any signs of service outages.
If your website experiences downtime, our website developers will be alerted so that they can promptly investigate and address the issue.
We offer website management plans in both monthly and quarterly durations for your convenience. With our service, you have the option to determine the frequency at which our team conducts remote backups and updates for your website.
With years of experience developing websites for Santa Rosa organizations (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Having said that, it's better to master a few platforms than try to specialize in them all. Because of that, we tend to service only these platforms for Santa Rosa websites:
We've managed Joomla and Magento platforms for Santa Rosa businesses in the past. However, we chose to move away from those platforms to allow our web maintenance professionals to focus more heavily on training and support within the other systems.
Ask the Santa Rosa web maintenance agency some questions about their services before you sign up for a package. It'll give you a better idea of the experience you'll have with their professional California web support services prior to making payment and providing website access. You can ask these easy questions:
If you ask these questions to a Santa Rosa website services firm, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.