Santa Rosa Website Maintenance Services

Support for Santa Rosa Websites

Our team doesn't just build Santa Rosa websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Web Maintenance Professionals for Santa Rosa, CA Organizations

We're a website support company with a team of website consultants that never outsources Santa Rosa website support to anyone.

Because of this, our web maintenance agency is the best choice for all your Santa Rosa website support needs, including site platform upgrades, page performance improvements, website security fixes, and website issue resolutions.

We're the perfect choice for all your Santa Rosa web support needs, including platform upgrades, website speed improvements, security fixes, and issue resolutions.

We emphasize availability and availability for our Santa Rosa website maintenance packages. Our support team is happy to help if you need something simple done the same day or have a complicated question you'd like to explain over the phone.

Our Santa Rosa, CA Web Maintenance Packages

We see web maintenance as a reactive support service where we provide your Santa Rosa small business with the right web developer resources to fix just about any problem. Here are a few examples of website problems that might need Santa Rosa web support:

  • Updating your website platform.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new pages whenever you release something new.
  • Freshen up your blog with new content.
  • Rearranging your Santa Rosa website's navigation menu.
  • Improving website performance to help you pass Google Core Web Vitals.
  • Backing up your website's files and databases.
  • Making your website look and feel better.
  • Troubleshooting Google Search Console coverage problems.
  • Enhancing technical search engine optimization with structured data, open graph tags, etc.
  • Providing a solution to any other website problem.

Those services are just a taste of what Santa Rosa web maintenance might look like. In fact, Santa Rosa website maintenance is basically anything a web developer or internet advertiser does to your website.

In addition to supporting Santa Rosa-area websites, our website maintenance agency also offers Anaheim, Bakersfield, Chico, Fontana, Fremont, Fresno, Irvine, Long Beach, Los Angeles, Modesto, Monterey, Oakland, Palm Springs, Redding, Riverside, Sacramento, Salinas, San Bernardino, San Diego, San Francisco, San Jose, Santa Ana, Santa Clarita, Stockton, and Visalia small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

Drew PAshton HMicah SJustin FJake FDana C

Pricing for Santa Rosa, CA Website Maintenance

We charge a base rate of $119.50 per hour for our web maintenance services, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.

When you purchase a website maintenance retainer, there are no minimum deductions, expirations, contracts, or hidden fees.

Please know we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes that much time.

To keep you in the loop regarding your pre-purchased web maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Contact Us

Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Santa Rosa, CA Website Management Packages

Have you grown weary of being notified about updates that are available? Concerned about the possibility of website downtime? By utilizing proactive website management, our web development team can handle both worries and keep your website running smoothly!

Take a look at what is covered in our website management plans, outlined for you below:

1.) Proactive Site Updates

You can rely on our team of website professionals to perform platform, theme, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!

  1. File & Database Backup: Our process begins by creating backups of both your website files and database.
  2. Install Updates: Next, we manually install any available updates on your website.
  3. Test: Once the upgrades have been installed, we perform a thorough check of your website to identify any concerns.
  4. Finish Up: Your website will be better protected against security threats and malware if the updates are successful. In the event the upgrades are unsuccessful, we'll work together to determine the best course of action.

WordPress Update Management

2.) Remote Storage of Website Backups

Our process involves storing remote backups of your site and database in order to minimize the possibility of data loss.

Offsite Backups

3.) Uptime Monitoring

We use our uptime monitoring system to keep a close eye on your website for any signs of service outages.

If your website experiences downtime, our website developers will be alerted so that they can promptly investigate and address the issue.

Uptime Monitoring

Pricing for Santa Rosa, CA Website Management

We offer website management plans in both monthly and quarterly durations for your convenience. With our service, you have the option to determine the frequency at which our team conducts remote backups and updates for your website.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Santa Rosa, CA Websites

With years of experience developing websites for Santa Rosa organizations (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Having said that, it's better to master a few platforms than try to specialize in them all. Because of that, we tend to service only these platforms for Santa Rosa websites:

  • Santa Rosa WordPress Web Maintenance
  • Santa Rosa WooCommerce Website Maintenance
  • Santa Rosa Shopify Web Support
  • We've managed Joomla and Magento platforms for Santa Rosa businesses in the past. However, we chose to move away from those platforms to allow our web maintenance professionals to focus more heavily on training and support within the other systems.

Questions to Ask Santa Rosa, CA Web Support Companies

Ask the Santa Rosa web maintenance agency some questions about their services before you sign up for a package. It'll give you a better idea of the experience you'll have with their professional California web support services prior to making payment and providing website access. You can ask these easy questions:

  • Can you tell me how you handle website security? Do you audit website security scans for clients?
  • What's the delivery time for Santa Rosa web support?
  • Are you outsourcing your Santa Rosa website support services?
  • How much does Santa Rosa web maintenance cost?
  • Do you have minimum deductions or minimum billable expenses for Santa Rosa website updates?
  • Can you tell me what your normal business hours are?
  • How will I know about new updates to my platform?

If you ask these questions to a Santa Rosa website services firm, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.

 

5 Reasons Why Your Slow Website is Costing You Sales

Hear what our customers are saying

Jen Ollanketo

Jen Ollanketo

WebCitz helped the Oshkosh Area Humane Society with our new website and they were great to work with. Responsive, professional and affordable. I think the biggest perk for us was having someone local we could talk to for assistance instead of long wait times. Definitely would recommend to anyone looking to start up or revamp their website.
Kendrick Jacobs

Kendrick Jacobs

Corey G at WebCitz was so professional and patient while helping us solve our issues. We appreciate his help so much. This company definitely needs more people like him. Amazing customer service! Thank you Corey G! (:
Joe Simmons

Joe Simmons

David Wurst and WebCitz have been a great hosting company to work with for over 10 years. They provide exceptional service and knowledge with their customers and always get it done immediately. I will never work with any other company.
George Ormond

George Ormond

Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
Carissa Giebel

Carissa Giebel

They are great to work with. Always quick to respond to my questions and assist when needed! They have been working with me at Legacy Law Group, LLC for many years.
Rummeles Fine Jewelry

Rummeles Fine Jewelry

Great company to deal with! They have a great team of people and are always there to answer any questions we have!
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