Our team doesn't just build Centennial websites; we also offer website maintenance and support services because we know questions and concerns come up!
Our web support agency works out of a single location and never outsources Centennial web maintenance.
We're the perfect choice for all of your Centennial website maintenance needs, including platform upgrades, website speed improvements, security fixes, and issue resolutions.
We emphasize availability and communication for our Centennial web support services. Our support team is happy to help if you need something simple done the same day or have a complicated question you'd like to explain over the phone.
Web maintenance is a reactive support service that connects you with the right web developer to fix nearly any website issue. These are some examples of website issues that Centennial website support firms might fix:
These are just a few of the Centennial web maintenance services we offer. Basically, Centennial website maintenance is anything a web developer or internet marketer does to change your website.
Most Centennial website owners wouldn't want a web developer messing around with their site without their permission. That's why we consider web support a reactive service. You can count on our agency to keep your Centennial website running smoothly. However, we can offer some proactive Centennial web maintenance services.
We're happy to help website owners in Centennial who need proactive website upkeep! There are several website maintenance services, including platform upgrades, app / extension updates, website backups, performance monitoring, and broken link monitoring, that our website maintainers can handle in a proactive manner.
In addition to supporting Centennial-area websites, our web support company also offers Arvada, Aurora, Boulder, Castle Rock, Colorado Springs, Denver, Fort Collins, Grand Junction, Greeley, Highlands Ranch, Lakewood, Longmont, Loveland, Montrose, Pueblo, Thornton, and Westminster small businesses and large corporations help with their websites.
Every Centennial website will need some web maintenance at some point. It's just that the internet changes all the time. However, we don't charge a lot for Centennial website maintenance, so you'll be able to afford it! There are a few reasons why a website in Centennial might need maintenance:
There are many reasons why a website might need maintenance, other than just to update something. Plan your budget and schedules for website support and maintenance based on your Centennial business's potential future needs.
Our professional web maintenance team puts in a lot of effort to understand your needs, schedule your work on time, and follow up with your Centennial business after the work is done.
Most Centennial website maintenance services start with an email from the website owner. Your email gets routed to our ticket system and automatically gets assigned to your project manager. We can then work on the ticket without delay, which leads to faster turnaround and easier internal communication.
The process for Centennial web support services that come from phone or chat is similar. A support request is entered into our ticket system by the person in the conversation with you, so the work order can be routed to the right web developer.
We're often asked for examples of Centennial web maintenance requests after a website launches. We've performed these Centennial web maintenance services in the past, and would be happy to do it for you too!
Changes to your Centennial website could be as simple as updating a paragraph, swapping images, or adding a new page. This is just normal, routine website maintenance to keep content fresh for both search engines and visitors.
Let us check your Centennial website for hosting, caching, image optimization, console errors, broken links, poor database queries, and other potential problems that might be impacting your page speed. This will help improve page load times, which are beneficial to user experience and search engine optimization.
If your Centennial website is running on a content management system, like WordPress, it is important to keep the platform updated. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.
It's important to update plugins and extensions on your Centennial website if they were developed and maintained by a third-party. It's similar to updating the CMS platform since it helps patch security and functionality issues.
Did Google Search Console tell you about a coverage problem? If so, we'll look at the coverage issues, fix them, and update you on the status. Make Google happy, and you'll rank higher throughout Centennial and beyond!
When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local Centennial business, or an ecommerce product.
When people share links of your Centennial business on social media, your website will look better if you add Open Graph Tags. These tags help define an image, title, and description for your each page on your website.
Interested in using Google Tag Manager for managing custom scripts? No problem at all! We can add Google Tag Manager to your Centennial website and even teach you how to use it.
It's important to setup conversion tracking for your Centennial website if you want to understand the benefits of online advertising. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid ads.
Is your Centennial website slow because of large images? That won't be a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!
Do you want to try live chat on your website? Our experts can help you pick the right live chat system, install the tracking code, and customize the design to match your Centennial business branding!
Are your error_log files big? To stop recurring error messages, we can diagnose the problem and update programming code.
We can set up a checkbox or invisible reCaptcha to help minimize unwanted submissions on your Centennial website.
Looking to install a caching plugin on your Centennial website, but not sure how to configure it? We can help you figure out which caching plugins to install and configure on your website!
If you want to improve email deliverability, we can set up your contact form and website platform to send emails via SMTP instead of PHP mail.
Have you been getting fake orders, contact submissions, or live chats from a particular network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.
Do you want to create a backup of your Centennial website? Let us help you create one-time or scheduled backups that you can store locally or offsite.
Before you do a major update or extension installation, it's a good idea to setup a development or staging site. Just let us know if you need help creating and managing that development / staging site!
Are you a fan of making Centennial web design changes based on statistical data? We can help you run A/B testing to help you decide which design or content layouts are best.
Have you launched a new website or removed pages? You will want to create 301 redirects for your Centennial website to prevent broken pages from hurting your SEO. Having broken pages will cost your Centennial business a lot of organic traffic if they aren't fixed with 301 redirects. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.
Do you need help learning how to make changes to your Centennial website? We'll be happy to help if your Centennial site was built on a platform we work with, such as WordPress or Shopify.
For Centennial businesses, we have a team of web designers and web developers who have experience with multiple platforms. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. Because of that, we tend to service only these platforms for Centennial websites:
We've managed Joomla and Magento platforms for Centennial businesses in the past. However, we chose to move away from those platforms to allow our website maintenance experts to focus more heavily on training and support within the other systems.
If you're thinking about signing up for any Centennial web maintenance package, make sure you ask the company how their services work. By doing this, you'll be able to better understand your future experience with their expert Colorado website maintenance services before you submit payment or provide website access. You can ask these simple questions:
If you ask these questions to a Centennial website services company, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.
Larger companies in and around Centennial often ask us for a web support plan. Whether it's your website, hosting, or domain name, we'll make sure your Centennial business has a website support plan to ensure optimum performance.
Read through this list of annual Centennial web maintenance tasks to consider:
Read through this list of semi-annual Centennial web maintenance tasks to review:
Read through this list of monthly Centennial website maintenance tasks to review:
The starting price for our Centennial website maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour. We also offer website management for Centennial websites, starting at $50/month, if you'd like the peace of mind knowing a company is proactively upgrading your site.
To get started, if you are new to our web maintenance company, we'll need you to pre-purchase a block of time which includes a discount on our hourly rate. If you are an existing client in Centennial, you are welcome to choose monthly billing at our higher hourly rate or continue to pre-purchase time and receive discounted hourly rates for your website updates.
If you pre-purchase a block of time for your Centennial web maintenance services, you will be happy to know there are no contracts, there are no hidden fees, the time never expires, and there are no minimum deductions for small website update requests. Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, checking on whatever was asked, providing some form of feedback, and then logging the task usually takes at least 10 minutes of time. To keep you informed of the time usage on your pre-purchased block of web maintenance time, you will receive a monthly email update letting you know how much time remains on your account.
When talking with prospective Centennial website maintenance clients, we are often asked what is considered billable time. You will find the answers to vary greatly within the website support industry. In some situations, you may find a website maintenance company in Centennial to charge a much higher hourly rate, but not bill out for communication and organization. Likewise, there are website support companies in Centennial who charge a more affordable hourly rate, but also bill out for most communication and organization. This is the approach we take. To help provide clarification, let's go over some examples of what we consider billable time when it comes to maintaining and supporting your Centennial website.
Here are examples of what is considered billable time:
Here are examples of what is not considered billable time:
WebCitz offers discounted Centennial website maintenance services for clients interested in retaining our services through a pre-purchased block of time.
Example #1: You are an existing client in Centennial with a 10-hour block of time ($1,095) on your account. You have a 30-minute phone call with your project manager to discuss tasks, but 15 minutes is spent talking about golf, weather, etc. The task took 40 minutes of work to complete. In this example, you would have 55 minutes deducted from your 10-hour block of time. The time spent talking about non business-related topics isn't billed.
For Centennial site owners interested in proactive website and extension updates.
Example #1: You are an existing Centennial client with a 10-hour block of time ($1,095) on your account and a monthly website management subscription ($125/mo). During the month of website management, our team logged into your website, performed the necessary upgrades, tested your website's functionality, and reported back to you the website was upgraded without any issues. In this situation, no time would be deducted from your 10-hour block of time.
Example #2: The same situation and process as the first example, but while testing the functionality we discover something has broken. In this example, we would spend 15-20 minutes to attempt resolving the issue, at no charge to you. If we are unable to resolve the issue in that time, we would roll back your website to a previous state. From there, we would discuss resolutions with you that would be subject to time deductions from your 10-hour block of time.