Connecticut Website Maintenance Services

Support for Connecticut Websites

Our team doesn't just build Connecticut websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Website Maintenance Consultants for Connecticut Businesses

Our web maintenance firm works out of a single location and never outsources Connecticut web support.

This makes our website support firm the perfect choice to provide all your Connecticut website support needs, including website platform upgrades, site speed improvements, website security fixes, website issue resolutions, and anything else related to improving your website.

We emphasize availability and communication for our Connecticut web maintenance services. Our support team is happy to help if you need something basic done the same day or have a complicated question you'd like to explain over the phone.

Our Connecticut Web Maintenance Services

Web maintenance is a reactive support service that connects you with the right web designer to fix nearly any website issue. There are many examples of website concerns that might require service from Connecticut web maintenance agencies, including:

  • Updating your website platform.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new web pages as you release new information.
  • Writing new blog content to help you stay fresh.
  • Rearranging your Connecticut site's navigation menu.
  • Improving site speed to help you pass Google Core Web Vitals.
  • Taking backups of your website's files and databases.
  • Modifying the look and feel of your website's design.
  • Troubleshooting Google Search Console coverage glitches.
  • Adding structured data, open graph tags, etc.
  • Investigating the cause and providing a solution to any other website issue.

Those services are just a taste of what Connecticut website maintenance might look like. In fact, Connecticut web support is basically anything a website designer or internet marketer does to your website.

Our website maintenance and support firm is happy to provide Bridgeport, Bristol, Fairfield, Greenwich, Hartford, Manchester, Milford, New Haven, Norwalk, and Stamford with fast website support services.

A Few of Our Web Maintenance & Support Specialists

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Pricing for Connecticut Web Maintenance

While our website maintenance services have a starting rate of $119.50/hour, pre-purchased blocks of time can bring the cost down to as low as $99.95/hour.

With the purchase of a website maintenance retainer, there are no hidden fees, contracts, minimum deductions, or expirations.

It's important to note that it's uncommon for us to receive tasks that can be completed within less than 10 minutes, as the task review process, responding to emails or phone calls, providing feedback, and logging the task typically take up a minimum of 10 minutes.

Our team will furnish you with a monthly update to inform you of the remaining time balance on your pre-purchased web maintenance retainer, ensuring that you stay aware of your usage.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
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Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Connecticut Website Management Services

Are you fed up with receiving regular upgrade alerts? Are you concerned about potential site downtime? Our web development team can mitigate both of your glitches through proactive website management!

Here is a summary of what our website management plans entail:

1.) Proactive Website Updates

Our team of website experts, who are based in-house, is equipped to perform platform updates, theme updates, and plugin/extension updates on a monthly or quarterly schedule for WordPress or WooCommerce websites!

  1. Backups: We initiate the process by generating backups of your website files and database.
  2. Update: Following that, we manually install any updates that are available for your website.
  3. Testing: Once the updates have been installed, we conduct a website check for any potential problems.
  4. Wrap Up: Successful upgrades will enhance your website's protection against malware and security threats! If the updates are not successful, we will collaborate on the next course of action.

2.) Remote File & Database Backups

We keep remote backups of your website and database to minimize the possibility of data loss.

3.) Uptime Monitoring

We monitor your website for service outages using our uptime monitoring system.

An alert will be dispatched to our web developers if your website goes down, enabling us to examine the issue.

Pricing for Connecticut Website Management

Our website management plans are available with monthly and quarterly options. This empowers you to decide the frequency at which our team performs remote backups and installs website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Connecticut Websites

For Connecticut businesses, we have a team of web designers and web developers who have experience with multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Because of that, we tend to service only these platforms for Connecticut websites:

Example Web Support Service List for Connecticut Small Businesses

We're often asked for examples of Connecticut web maintenance requests after a website launches. Here are several examples of Connecticut website maintenance packages we've been asked to perform in the past and would be more than happy to provide to you!

Simple Connecticut Website Updates

Changes to your Connecticut website could be as simple as updating a paragraph, swapping images, or adding a new page. This is just normal, routine website support to keep content fresh for both search engines and visitors.

Connecticut Site Speed Improvements

Let us check your Connecticut website for hosting, caching, image optimization, browser errors, broken links, poor database queries, and other potential concerns that might be impacting your page performance. This will help improve page load times, which are beneficial to UX and search engine optimization.

Platform Updates / Security Patches

If your Connecticut website is running on a content management system, like WordPress, it is important to keep the platform updated. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.

Plugin / Extension Updates

If your Connecticut website has functionality developed and maintained by a third-party, it is important to update those plugins and extensions to include the latest modifications by the developers. The idea is similar to updating the CMS platform since it fixes security and functionality errors.

Fixing Search Console Issues

Did Google Search Console tell you about a coverage problem? If so, we can review the coverage issues, fix the problems, and update you on the results. Make Google happy, and you'll rank higher throughout Connecticut and beyond!

Setup Structured Data

Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a local organization in Connecticut, and ecommerce product or some other common data type.

Add Open Graph to Your Website

When people share links of your Connecticut business on social media, your website will look better if you add Open Graph Tags. These tags help define an image, title, and description for each page on your site.

Setup Google Tag Manager

Interested in using Google Tag Manager for managing custom scripts? No problem at all! We'll happily install Google Tag Manager on your Connecticut website and teach you how to use it.

Implement Conversion Tracking

Tracking conversions is important if you want to understand the benefits of online marketing for your Connecticut website. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.

Optimize Images

Are large images slowing down your Connecticut website? That won't be a problem! Using our image compression tools, we can compress all your images and even set up recurring compression for new images!

Setup Live Chat

Is your website ready for live chat? If you'd like us to recommend the best live chat system for your Connecticut business, install the tracking code, and customize the design for your branding, we can do it!

Review Error Logs for Issues

Have you noticed large error_log files on your hosting account? To stop recurring error messages, we can diagnose the problem and update programming code.

Integrate reCaptcha on Contact Forms

If spambots are attacking your Connecticut website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Setup a Caching Plugin

Looking to install a caching plugin on your Connecticut website, but not sure how to configure it? We can recommend caching plugins, or we can install and configure them for you!

Setup SMTP Email

If you want to improve email deliverability, we can set up your contact form and website platform to send emails via SMTP instead of PHP mail.

Restrict Malicious IP Addresses

Have you been getting fake orders, contact submissions, or live chats from a particular network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Run Website & Database Backups

Do you want to create a backup of your Connecticut website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

When you're doing a major update or extension installation, you should set up a development or staging website first. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design changes based on statistical data regarding how users interact with your Connecticut web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Connecticut website. We've seen businesses in and around Connecticut lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make edits to your Connecticut website? If your Connecticut website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask Connecticut Web Maintenance Companies

If you're thinking about signing up for any Connecticut web support package, make sure you ask the agency how their services work. This will help you get a better idea of the relationship you will have with the Connecticut web maintenance team before you give them money, provide them website access, and give them complete access to your website for one of their website support packages. You can ask these easy questions:

  • Can you tell me how you handle website security? Do you run website security scans for businesses?
  • When can I expect an average Connecticut website support request to be completed?
  • Do you outsource your Connecticut web maintenance packages?
  • How much might it cost to maintain an average Connecticut website?
  • Do you have minimum deductions or minimum billable expenses for Connecticut website updates?
  • What are your normal hours of operation?
  • Will you keep me informed about new upgrades within my platform?

If you ask these questions to Connecticut website services agencies, you'll gain a better understanding of the future relationship, the security of your website, and the delivery time for important maintenance requests.

Connecticut Web Support Services and Tips

Larger companies in and around Connecticut often ask us for a web maintenance plan. We are happy to help your Connecticut company develop a web support plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.

Yearly Connecticut web maintenance tasks

  • Message your website hosting firm to see if they have upgraded servers you can switch your website to for faster website performance.
  • Check if your website platform is releasing a major update in the near future which will require a major overhaul of your website.
  • Attempt to restore a website backup to ensure the data being stored is sufficient for full recovery. Also make sure you are storing backups in a remote location away from Connecticut.
  • Take a look at the websites of your competitors (even those outside Connecticut) to see if you're missing out on anything.
  • Perform a full security review of your website to ensure nothing has been compromised or left vulnerable.
  • Verify structured data, open graph, and social links are all working properly.
  • Verify the necessity of any external tracking, live chat, or heat map scripts that are installed.
  • Take down any unnecessary development or staging sites.

Semi-annual Connecticut website support tasks

  • Ensure you have access to your domain name and that it isn't expiring soon. This will be helpful when you must process a domain name renewal.
  • Check your hosting account credentials and make sure it's not about to expire.
  • Make sure you have access to your DNS.
  • Find out if your SSL certificate will expire soon.
  • Verify your website backup schedule is working properly, and you have remote backups outside of Connecticut.
  • If you have an automated image optimization service, verify it is working properly.
  • Check if the website is throwing any browser errors.

Monthly Connecticut web maintenance tasks

  • Check for broken links on your website, which negatively impact user experience and SEO.
  • Make sure your website isn't having performance errors after recent upgrades.
  • See if there are any coverage problems in Google Search Console.
  • Provide some kind of update to your content to keep your website fresh.
  • Take a look at your website platform and extensions for any available updates.

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Website Maintenance Packages throughout Connecticut

If you've been looking for experienced web maintenance and support firms serving major cities throughout Connecticut, we'll be the web support team you want to contact. Our website support experts frequently offer web maintenance and help in Bridgeport, Bristol, Fairfield, Greenwich, Hartford, Manchester, Milford, New Haven, Norwalk, or Stamford throughout Connecticut. From basic site upgrades and platform updates, to website training and emergency support, our web support company will have you covered!

When searching for website professionals to handle web maintenance and support in smaller cities throughout Connecticut, we still hope you'll consider our website support plans. We have a full staff of dedicated website consultants ready to help Connecticut-area small businesses. Whether your organization is located in Ansonia, Avon, Berlin, Bethel, Bloomfield, Branford, Brookfield, Brooklyn, Burlington, Canton, Central Manchester, Cheshire, Clinton, Colchester, Conning Towers-Nautilus Park, Coventry, Cromwell, Darien, Derby, Durham, East Haddam, East Hampton, East Haven, East Lyme, East Windsor, Easton, Ellington, Enfield, Essex, Farmington, Glastonbury, Glastonbury Center, Granby, Griswold, Groton, Guilford, Haddam, Hebron, Kensington, Killingly, Killingworth, Lebanon, Ledyard, Litchfield, Madison, Mansfield, Middlebury, Monroe, Montville, Naugatuck, New Canaan, New Fairfield, New Hartford, New London, New Milford, Newington, Newtown, North Branford, North Haven, Norwich, Oakville, Old Lyme, Old Saybrook, Orange, Oxford, Plainfield, Plainville, Plymouth, Portland, Prospect, Putnam, Putnam District, Redding, Ridgefield, Rockville, Rocky Hill, Seymour, Shelton, Simsbury, Somers, South Windsor, Southbury, Southington, Southwood Acres, Stafford, Stonington, Storrs, Suffield, Thomaston, Thompson, Thompsonville, Tolland, Torrington, Trumbull, Vernon, Wallingford, Wallingford Center, Waterford, Watertown, Waterford, Watertown, or a different city, our web maintenance company will be ready to help with all your Connecticut web support services!

Hear what our customers are saying

Dawn White

Dawn White

These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
Jen Ollanketo

Jen Ollanketo

WebCitz helped the Oshkosh Area Humane Society with our new website and they were great to work with. Responsive, professional and affordable. I think the biggest perk for us was having someone local we could talk to for assistance instead of long wait times. Definitely would recommend to anyone looking to start up or revamp their website.
Joe Simmons

Joe Simmons

David Wurst and WebCitz have been a great hosting company to work with for over 10 years. They provide exceptional service and knowledge with their customers and always get it done immediately. I will never work with any other company.
Kendrick Jacobs

Kendrick Jacobs

Corey G at WebCitz was so professional and patient while helping us solve our issues. We appreciate his help so much. This company definitely needs more people like him. Amazing customer service! Thank you Corey G! (:
Southwest Radio Church

Southwest Radio Church

What can I say about this company? These people that work there? Unbelievable!! It doesn't matter when or why you call, they will help you. The other part of that statement is: I never have to call them! They made a web site for us that works 24/7. But if I do call they actually take care of it right then. ... great bunch of guys...Southwest Radio Church really appreciates you!!
Alo Health

Alo Health

WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
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