Our team doesn't just build Connecticut websites; we also offer website maintenance and support services because we know questions and concerns come up!
Our web maintenance firm works out of a single location and never outsources Connecticut web support.
This makes our website support firm the perfect choice to provide all your Connecticut website support needs, including website platform upgrades, site speed improvements, website security fixes, website issue resolutions, and anything else related to improving your website.
We emphasize availability and communication for our Connecticut web maintenance services. Our support team is happy to help if you need something basic done the same day or have a complicated question you'd like to explain over the phone.
Web maintenance is a reactive support service that connects you with the right web designer to fix nearly any website issue. There are many examples of website concerns that might require service from Connecticut web maintenance agencies, including:
Those services are just a taste of what Connecticut website maintenance might look like. In fact, Connecticut web support is basically anything a website designer or internet marketer does to your website.
Our website maintenance and support firm is happy to provide Bridgeport, Bristol, Fairfield, Greenwich, Hartford, Manchester, Milford, New Haven, Norwalk, and Stamford with fast website support services.
While our website maintenance services have a starting rate of $119.50/hour, pre-purchased blocks of time can bring the cost down to as low as $99.95/hour.
With the purchase of a website maintenance retainer, there are no hidden fees, contracts, minimum deductions, or expirations.
It's important to note that it's uncommon for us to receive tasks that can be completed within less than 10 minutes, as the task review process, responding to emails or phone calls, providing feedback, and logging the task typically take up a minimum of 10 minutes.
Our team will furnish you with a monthly update to inform you of the remaining time balance on your pre-purchased web maintenance retainer, ensuring that you stay aware of your usage.
Are you fed up with receiving regular upgrade alerts? Are you concerned about potential site downtime? Our web development team can mitigate both of your glitches through proactive website management!
Here is a summary of what our website management plans entail:
Our team of website experts, who are based in-house, is equipped to perform platform updates, theme updates, and plugin/extension updates on a monthly or quarterly schedule for WordPress or WooCommerce websites!
We keep remote backups of your website and database to minimize the possibility of data loss.
We monitor your website for service outages using our uptime monitoring system.
An alert will be dispatched to our web developers if your website goes down, enabling us to examine the issue.
Our website management plans are available with monthly and quarterly options. This empowers you to decide the frequency at which our team performs remote backups and installs website updates.
For Connecticut businesses, we have a team of web designers and web developers who have experience with multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Because of that, we tend to service only these platforms for Connecticut websites:
As a website maintenance firm, we used to maintain and support Joomla and Magento websites for Connecticut-area businesses. However, we chose to move away from those platforms to allow our web maintenance professionals to focus more heavily on training and support within the other systems.
We're often asked for examples of Connecticut web maintenance requests after a website launches. Here are several examples of Connecticut website maintenance packages we've been asked to perform in the past and would be more than happy to provide to you!
Changes to your Connecticut website could be as simple as updating a paragraph, swapping images, or adding a new page. This is just normal, routine website support to keep content fresh for both search engines and visitors.
Let us check your Connecticut website for hosting, caching, image optimization, browser errors, broken links, poor database queries, and other potential concerns that might be impacting your page performance. This will help improve page load times, which are beneficial to UX and search engine optimization.
If your Connecticut website is running on a content management system, like WordPress, it is important to keep the platform updated. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.
If your Connecticut website has functionality developed and maintained by a third-party, it is important to update those plugins and extensions to include the latest modifications by the developers. The idea is similar to updating the CMS platform since it fixes security and functionality errors.
Did Google Search Console tell you about a coverage problem? If so, we can review the coverage issues, fix the problems, and update you on the results. Make Google happy, and you'll rank higher throughout Connecticut and beyond!
Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a local organization in Connecticut, and ecommerce product or some other common data type.
When people share links of your Connecticut business on social media, your website will look better if you add Open Graph Tags. These tags help define an image, title, and description for each page on your site.
Interested in using Google Tag Manager for managing custom scripts? No problem at all! We'll happily install Google Tag Manager on your Connecticut website and teach you how to use it.
Tracking conversions is important if you want to understand the benefits of online marketing for your Connecticut website. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.
Are large images slowing down your Connecticut website? That won't be a problem! Using our image compression tools, we can compress all your images and even set up recurring compression for new images!
Is your website ready for live chat? If you'd like us to recommend the best live chat system for your Connecticut business, install the tracking code, and customize the design for your branding, we can do it!
Have you noticed large error_log files on your hosting account? To stop recurring error messages, we can diagnose the problem and update programming code.
If spambots are attacking your Connecticut website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.
Looking to install a caching plugin on your Connecticut website, but not sure how to configure it? We can recommend caching plugins, or we can install and configure them for you!
If you want to improve email deliverability, we can set up your contact form and website platform to send emails via SMTP instead of PHP mail.
Have you been getting fake orders, contact submissions, or live chats from a particular network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.
Do you want to create a backup of your Connecticut website? We can help you create one-time or scheduled backups that store locally or at an offsite location.
When you're doing a major update or extension installation, you should set up a development or staging website first. If you'd like help creating and managing that development / staging site, just let us know!
Do you prefer to make design changes based on statistical data regarding how users interact with your Connecticut web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.
Are you launching a new website or removing pages from your website? You should create 301 redirects for your Connecticut website. We've seen businesses in and around Connecticut lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.
Do you need help learning how to make edits to your Connecticut website? If your Connecticut website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!
If you're thinking about signing up for any Connecticut web support package, make sure you ask the agency how their services work. This will help you get a better idea of the relationship you will have with the Connecticut web maintenance team before you give them money, provide them website access, and give them complete access to your website for one of their website support packages. You can ask these easy questions:
If you ask these questions to Connecticut website services agencies, you'll gain a better understanding of the future relationship, the security of your website, and the delivery time for important maintenance requests.
Larger companies in and around Connecticut often ask us for a web maintenance plan. We are happy to help your Connecticut company develop a web support plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.
If you've been looking for experienced web maintenance and support firms serving major cities throughout Connecticut, we'll be the web support team you want to contact. Our website support experts frequently offer web maintenance and help in Bridgeport, Bristol, Fairfield, Greenwich, Hartford, Manchester, Milford, New Haven, Norwalk, or Stamford throughout Connecticut. From basic site upgrades and platform updates, to website training and emergency support, our web support company will have you covered!
When searching for website professionals to handle web maintenance and support in smaller cities throughout Connecticut, we still hope you'll consider our website support plans. We have a full staff of dedicated website consultants ready to help Connecticut-area small businesses. Whether your organization is located in Ansonia, Avon, Berlin, Bethel, Bloomfield, Branford, Brookfield, Brooklyn, Burlington, Canton, Central Manchester, Cheshire, Clinton, Colchester, Conning Towers-Nautilus Park, Coventry, Cromwell, Darien, Derby, Durham, East Haddam, East Hampton, East Haven, East Lyme, East Windsor, Easton, Ellington, Enfield, Essex, Farmington, Glastonbury, Glastonbury Center, Granby, Griswold, Groton, Guilford, Haddam, Hebron, Kensington, Killingly, Killingworth, Lebanon, Ledyard, Litchfield, Madison, Mansfield, Middlebury, Monroe, Montville, Naugatuck, New Canaan, New Fairfield, New Hartford, New London, New Milford, Newington, Newtown, North Branford, North Haven, Norwich, Oakville, Old Lyme, Old Saybrook, Orange, Oxford, Plainfield, Plainville, Plymouth, Portland, Prospect, Putnam, Putnam District, Redding, Ridgefield, Rockville, Rocky Hill, Seymour, Shelton, Simsbury, Somers, South Windsor, Southbury, Southington, Southwood Acres, Stafford, Stonington, Storrs, Suffield, Thomaston, Thompson, Thompsonville, Tolland, Torrington, Trumbull, Vernon, Wallingford, Wallingford Center, Waterford, Watertown, Waterford, Watertown, or a different city, our web maintenance company will be ready to help with all your Connecticut web support services!