Bridgeport Website Maintenance Services

Support for Bridgeport Websites

Our team doesn't just build Bridgeport websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Web Maintenance Professionals for Bridgeport, CT Organizations

We are a website support company with a team of website consultants that works from a single location and never outsources Bridgeport website support services.

This makes our web maintenance agency the perfect choice to provide all your Bridgeport website support needs, including site platform upgrades, page performance improvements, website security fixes, website issue resolutions, and anything else related to improving your website.

You'll enjoy working with our team for your Bridgeport website support packages because of the emphasis we put on availability and communication. You'll have no problem getting in touch with a member of our site support team if you need something simple done today or if you have a complicated question that's best explained over the phone!

Our Bridgeport, CT Web Maintenance Packages

We view web maintenance to be a reactive support service that provides your Bridgeport small business with the appropriate web developer resources to solve nearly any website problem. There are many examples of website concerns that might require service from Bridgeport website support companies, including:

  • Upgrading your website platform to the latest version.
  • Updating apps and plugins to make them safer and more functional.
  • Adding new pages whenever you release something new.
  • Freshen up your blog with new content.
  • Rearranging your Bridgeport website's navigation menu.
  • Improving page speed to help you pass Google Core Web Vitals.
  • Taking backups of your website's files and databases.
  • Changing the look and feel of your website.
  • Troubleshooting Google Search Console coverage glitches.
  • Enhancing technical SEO with structured data, open graph tags, etc.
  • Providing a solution to any other website problem.

The previously mentioned services are just a glimpse of what we view as possible Bridgeport web support services. In fact, Bridgeport website support is really anything a web developer or website marketer does to your website to change it in some manner.

In addition to supporting Bridgeport-area websites, our website support firm also offers Bristol, Fairfield, Greenwich, Hartford, Manchester, Milford, New Haven, Norwalk, and Stamford small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

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Pricing for Bridgeport, CT Web Maintenance

The starting price for our website maintenance packages is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.

If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.

Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.

We will send you a monthly update to keep you up-to-date on the time usage for your pre-purchased web maintenance retainer, providing details on how much time is left in your account.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
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Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Bridgeport, CT Website Management Packages

Tired of being warned about available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!

Below is a breakdown of everything that is included in our website management plans:

1.) Proactive Site Updates

You can rely on our team of website consultants to perform platform, template, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!

  1. File & Database Backup: Our process begins by creating backups of both your website files and database.
  2. Install Updates: Next, we manually install any available updates on your website.
  3. Test: After the updates have been installed, we test your website for glitches.
  4. Finalize the Work: Successfully completing the updates will enhance the security of your website and protect it against malware. Should the updates not be successful, we'll collaborate with you to determine the next steps.

2.) Remote Storage of Website Backups

Our process involves storing remote backups of your website and database in order to minimize the possibility of data loss.

3.) Uptime Monitoring

We monitor your website for service outages within our uptime monitoring system.

If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.

Pricing for Bridgeport, CT Website Management

Our website management plans are offered in monthly and quarterly options. This allows you to choose how often our team processes remote backups and installs available website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Bridgeport, CT Websites

We have a diverse team of web designers and web developers, for Bridgeport businesses, who have been immersed in multiple website platforms over the years. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our web support agency for Bridgeport websites tends to service only the following platforms:

Example Website Maintenance Service List for Bridgeport, CT Organizations

We are often asked for detailed examples of Bridgeport website support requests that might come up after the launch of a website. Here are several examples of Bridgeport website maintenance services we've been asked to perform in the past and would be more than happy to provide to you!

Basic Bridgeport Website Changes

Your Bridgeport website might need a paragraph updated, an image changed, or a new page added. Keeping content fresh for search engines and visitors is just normal, routine website maintenance.

Bridgeport Site Speed Improvements

We can analyze your Bridgeport website for hosting errors, caching issues, unoptimized images, console errors, broken links, poor queries, and more if it's slow. This will help improve page load times, which are beneficial to user experience and SEO.

Platform Updates / Security Patches

It's important to keep your Bridgeport website updated if it runs on a CMS like WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.

Extension / Plugin Updates

It's important to upgrade plugins and extensions on your Bridgeport website if they were developed and maintained by a third-party. This is similar to the idea of updating the CMS platform since it helps patch security and functionality issues.

Google Search Console Fixes

Did you get a report from Google Search Console telling you about a coverage issue? If so, we can review the coverage problems, fix the concerns, and update you on the results. By making Google happy, you'll boost your search engine placements throughout Bridgeport and beyond!

Add Structured Data

When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way of describing content on the web, whether it's a local business in Bridgeport or an ecommerce product.

Add Open Graph Tags on Your Website

Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your site in social platforms when people share links of your Bridgeport small business.

Add Google Tag Manager

Interested in using Google Tag Manager for managing custom scripts? No problem at all! We can add Google Tag Manager to your Bridgeport website and even teach you how to use it.

Implement Conversion Tracking

If you are interested in understanding the benefit of the website marketing plan for your Bridgeport website, it is important to setup conversion tracking. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.

Optimize Images

Do you have a Bridgeport website that's slow because of large images? Not a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!

Add Live Chat

Do you want to try live chat on your website? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Bridgeport business!

Review Error Logs for Issues

Are your error_log files big? To stop recurring error messages, we can diagnose the problem and update programming code.

Setup reCaptcha on Forms

If spambots are attacking your Bridgeport website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Setup a Caching Plugin

Are you interested in installing a caching plugin in your Bridgeport website, but not sure how to properly configure the settings for best page speed? We can help recommend caching plugins, or just install and configure them for you!

Implement SMTP Email

We can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail to improve email deliverability.

Restrict Malicious IP Addresses

Is your Bridgeport site getting fake orders, contact submissions, or live chats? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Create Website Backups

Would you like a backup of your Bridgeport website? Let us help you create one-time or scheduled backups that you can store locally or offsite.

Create a Testing Website

Before you do a major update or extension installation, it's a good idea to setup a development or staging site. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design edits based on statistical data regarding how users interact with your Bridgeport web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Setup 301 Redirects

Do you have a new website or are you removing pages? You will want to create 301 redirects for your Bridgeport website to prevent broken pages from hurting your SEO. Businesses in and around Bridgeport have lost a lot of organic traffic because of broken pages. It is a very common mistake when launching new websites, removing content pages, or disabling product pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Want to learn how to make simple tweaks to your Bridgeport website? We'll be happy to help if your Bridgeport site was built on a platform we work with, such as Shopify or WordPress.

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask Bridgeport, CT Website Maintenance Agencies

Before signing up for any Bridgeport website support package, it is important to ask the Bridgeport web maintenance agency some questions about how their services work. This will help you get a better idea of the experience you will have with their professional Connecticut web support services before you submit payment and provide website access. Let's go over some easy questions to ask:

  • What kind of security do you have on your site? Do you scan client websites for security?
  • What's the delivery time for Bridgeport web maintenance?
  • Are you outsourcing your Bridgeport web maintenance services?
  • How much does Bridgeport website maintenance cost?
  • Do you have minimum deductions or minimum billable expenses for Bridgeport site updates?
  • What are your normal hours of operation?
  • When there are new upgrades on my platform, will you let me know?

If you ask these questions to a Bridgeport website services firm, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.

Bridgeport, CT Website Support Packages and Tips

We are often asked for a web maintenance plan by larger companies in and around Bridgeport looking to establish routines and procedures within their IT department. We are happy to help your Bridgeport small business develop a web support plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.

Yearly Bridgeport web maintenance work

  • Check if your web hosting provider has newer servers that your account can be migrated to.
  • Ask your website developer if your website has a major platform release coming up that will require a lot of work to install.
  • Restore a website backup to make sure the data is enough for full recovery. Also, make sure your backups are stored remotely.
  • Check out competitor sites (even those outside of Bridgeport) to see if you're missing out on any competitive advantages they have over you.
  • Perform a full security review of your website to ensure nothing has been compromised or left vulnerable.
  • Verify structured data, open graph, and social links are all working properly.
  • Remove any unnecessary external tracking, live chat, or heat map scripts that may have been installed in the past.
  • Take down any unnecessary development or staging sites.

Semi-annual Bridgeport website support tasks

  • Make sure you have access to your domain name and it's not about to expire. When you must renew your domain name, this will come in handy.
  • Ensure you have access to your hosting account and that it isn't expiring soon.
  • Ensure you have access to your DNS in case you need to change anything.
  • Check if your SSL certificate will be expiring in the near future.
  • Verify your website backup schedule is working properly, and you have remote backups outside of Bridgeport.
  • Make sure you're running an image optimization service.
  • See if there are any console errors on the website.

Monthly Bridgeport web maintenance tasks

  • Ensure your website doesn't have any broken links, which affect UX and search engine optimization.
  • Check for website performance issues from recent updates or changes on the website.
  • Check Google Search Console for any coverage glitches.
  • Update some of your service pages or blog articles to keep your website fresh.
  • Take a look at your website platform and extensions for any available updates.

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Hear what our customers are saying

Rummeles Fine Jewelry

Rummeles Fine Jewelry

Great company to deal with! They have a great team of people and are always there to answer any questions we have!
Jeff Ring

Jeff Ring

This company is just a thrill to work with. Everyone is so friendly and eager to help even with the smallest items. They are always very accommodating when you stop by to look at the magnificent fish tank and will greet you with with a warm cappuccino.
Sarah Grantham

Sarah Grantham

Corey was absolutely amazing in helping me with my issue. He was encouraging as we worked through things that to me were huge, but he made them seem small. Will definitely use WebCitz again!!!
Kendrick Jacobs

Kendrick Jacobs

Corey G at WebCitz was so professional and patient while helping us solve our issues. We appreciate his help so much. This company definitely needs more people like him. Amazing customer service! Thank you Corey G! (:
Wendy Bottesi

Wendy Bottesi

Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
Carissa Giebel

Carissa Giebel

They are great to work with. Always quick to respond to my questions and assist when needed! They have been working with me at Legacy Law Group, LLC for many years.
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Let's Talk About Bridgeport, CT Web Maintenance!