Our team doesn't just build Bridgeport websites; we also offer website maintenance and support services because we know questions and concerns come up!
We are a website support company with a team of website consultants that works from a single location and never outsources Bridgeport website support services.
This makes our web maintenance agency the perfect choice to provide all your Bridgeport website support needs, including site platform upgrades, page performance improvements, website security fixes, website issue resolutions, and anything else related to improving your website.
You'll enjoy working with our team for your Bridgeport website support packages because of the emphasis we put on availability and communication. You'll have no problem getting in touch with a member of our site support team if you need something simple done today or if you have a complicated question that's best explained over the phone!
We view web maintenance to be a reactive support service that provides your Bridgeport small business with the appropriate web developer resources to solve nearly any website problem. There are many examples of website concerns that might require service from Bridgeport website support companies, including:
The previously mentioned services are just a glimpse of what we view as possible Bridgeport web support services. In fact, Bridgeport website support is really anything a web developer or website marketer does to your website to change it in some manner.
In addition to supporting Bridgeport-area websites, our website support firm also offers Bristol, Fairfield, Greenwich, Hartford, Manchester, Milford, New Haven, Norwalk, and Stamford small businesses and large corporations help with their websites.
The starting price for our website maintenance packages is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.
If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
We will send you a monthly update to keep you up-to-date on the time usage for your pre-purchased web maintenance retainer, providing details on how much time is left in your account.
Tired of being warned about available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!
Below is a breakdown of everything that is included in our website management plans:
You can rely on our team of website consultants to perform platform, template, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!
Our process involves storing remote backups of your website and database in order to minimize the possibility of data loss.
We monitor your website for service outages within our uptime monitoring system.
If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.
Our website management plans are offered in monthly and quarterly options. This allows you to choose how often our team processes remote backups and installs available website updates.
We have a diverse team of web designers and web developers, for Bridgeport businesses, who have been immersed in multiple website platforms over the years. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our web support agency for Bridgeport websites tends to service only the following platforms:
We've managed Joomla and Magento platforms for Bridgeport small businesses in the past. However, we chose to move away from those platforms to allow our web maintenance experts to focus more heavily on training and support within the other systems.
We are often asked for detailed examples of Bridgeport website support requests that might come up after the launch of a website. Here are several examples of Bridgeport website maintenance services we've been asked to perform in the past and would be more than happy to provide to you!
Your Bridgeport website might need a paragraph updated, an image changed, or a new page added. Keeping content fresh for search engines and visitors is just normal, routine website maintenance.
We can analyze your Bridgeport website for hosting errors, caching issues, unoptimized images, console errors, broken links, poor queries, and more if it's slow. This will help improve page load times, which are beneficial to user experience and SEO.
It's important to keep your Bridgeport website updated if it runs on a CMS like WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.
It's important to upgrade plugins and extensions on your Bridgeport website if they were developed and maintained by a third-party. This is similar to the idea of updating the CMS platform since it helps patch security and functionality issues.
Did you get a report from Google Search Console telling you about a coverage issue? If so, we can review the coverage problems, fix the concerns, and update you on the results. By making Google happy, you'll boost your search engine placements throughout Bridgeport and beyond!
When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way of describing content on the web, whether it's a local business in Bridgeport or an ecommerce product.
Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your site in social platforms when people share links of your Bridgeport small business.
Interested in using Google Tag Manager for managing custom scripts? No problem at all! We can add Google Tag Manager to your Bridgeport website and even teach you how to use it.
If you are interested in understanding the benefit of the website marketing plan for your Bridgeport website, it is important to setup conversion tracking. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.
Do you have a Bridgeport website that's slow because of large images? Not a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!
Do you want to try live chat on your website? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Bridgeport business!
Are your error_log files big? To stop recurring error messages, we can diagnose the problem and update programming code.
If spambots are attacking your Bridgeport website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.
Are you interested in installing a caching plugin in your Bridgeport website, but not sure how to properly configure the settings for best page speed? We can help recommend caching plugins, or just install and configure them for you!
We can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail to improve email deliverability.
Is your Bridgeport site getting fake orders, contact submissions, or live chats? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.
Would you like a backup of your Bridgeport website? Let us help you create one-time or scheduled backups that you can store locally or offsite.
Before you do a major update or extension installation, it's a good idea to setup a development or staging site. If you'd like help creating and managing that development / staging site, just let us know!
Do you prefer to make design edits based on statistical data regarding how users interact with your Bridgeport web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.
Do you have a new website or are you removing pages? You will want to create 301 redirects for your Bridgeport website to prevent broken pages from hurting your SEO. Businesses in and around Bridgeport have lost a lot of organic traffic because of broken pages. It is a very common mistake when launching new websites, removing content pages, or disabling product pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.
Want to learn how to make simple tweaks to your Bridgeport website? We'll be happy to help if your Bridgeport site was built on a platform we work with, such as Shopify or WordPress.
Before signing up for any Bridgeport website support package, it is important to ask the Bridgeport web maintenance agency some questions about how their services work. This will help you get a better idea of the experience you will have with their professional Connecticut web support services before you submit payment and provide website access. Let's go over some easy questions to ask:
If you ask these questions to a Bridgeport website services firm, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.
We are often asked for a web maintenance plan by larger companies in and around Bridgeport looking to establish routines and procedures within their IT department. We are happy to help your Bridgeport small business develop a web support plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.