Bristol Township, PA Website Maintenance Services

Support for Bristol Websites

Our team doesn't just build Bristol websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Web Support Specialists for Bristol, CT Organizations

We are a web maintenance company with a team of site specialists that works from a single location and never outsources Bristol web maintenance services.

This makes our website maintenance agency the perfect choice to provide all your Bristol website support needs, including website platform upgrades, page speed improvements, website security fixes, site issue resolutions, and anything else related to improving your website.

You'll enjoy working with our team for your Bristol web maintenance packages because of the emphasis we put on availability and communication. You'll have no problem getting in touch with a member of our website support team if you need something simple done today or if you have a complicated question that's best explained over the phone!

Our Bristol, CT Website Maintenance Services

We view website maintenance to be a reactive support service that provides your Bristol small business with the appropriate website developer resources to solve nearly any website problem. There are many examples of website glitches that might require service from Bristol web maintenance companies, including:

  • Upgrading your site platform to the latest version.
  • Updating apps and plugins to make them safer and more functional.
  • Adding new web pages as you release new information.
  • Writing new blog content to help you stay fresh.
  • Rearranging the navigation menu of your Bristol website.
  • Making your page faster to pass Google Core Web Vitals.
  • Take backups of your website's files and databases.
  • Making your website look and feel better.
  • Fixing website scan concerns or Google Search Console coverage glitches.
  • Improving technical SEO by adding structured data, open graph tags, etc.
  • Investigating the cause and providing a solution to any other website issue.

The previously mentioned services are just a glimpse of what we view as possible Bristol web support services. Basically, Bristol website support is anything a online marketer or website developer does to change your website.

In addition to supporting Bristol-area websites, our website support firm also offers Bridgeport, Fairfield, Greenwich, Hartford, Manchester, Milford, New Haven, Norwalk, and Stamford small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

Drew PDavid WJake FAshton HDana CMicah S

Pricing for Bristol, CT Web Maintenance

The starting price for our website maintenance packages is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.

If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.

Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.

We will send you a monthly update to keep you up-to-date on the time usage for your pre-purchased web maintenance retainer, providing details on how much time is left in your account.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
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Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
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Our Bristol, CT Website Management Packages

Tired of being warned about available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!

Below is a breakdown of everything that is included in our website management plans:

1.) Proactive WordPress Updates

We have an in-house team of website consultants ready to perform platform updates, template updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!

  1. Backup: We start by taking backups of your website files and database.
  2. Update: We then manually upgrade your website by installing any available updates.
  3. Test: Our next step involves testing your website for any potential glitches following the installation of updates.
  4. Finish Up: Your website will be better protected against security threats and malware if the updates are successful. In the event the upgrades are unsuccessful, we'll work together to determine the best course of action.

2.) Remote Website Backups

We store remote backups of your website and database to minimize the risk of data loss.

3.) Website Uptime Monitoring

We monitor your website for service outages within our uptime monitoring system.

In the event of a website outage, our website developers will receive an alert and take immediate action to identify and resolve the issue.

Pricing for Bristol, CT Website Management

Our website management plans are offered in monthly and quarterly options. This allows you to choose how often our team processes remote backups and installs available website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Bristol, CT Websites

We have a diverse team of web designers and web developers, for Bristol small businesses, who have been immersed in multiple site platforms over the years. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our website support company for Bristol websites tends to service only the following platforms:

  • Bristol WordPress Website Maintenance
  • Bristol WooCommerce Web Support
  • Bristol Shopify Website Support
  • In the past, we provided web maintenance and support for Joomla and Magento platforms of Bristol businesses. However, we chose not to use those platforms so our website maintenance consultants could focus on training and support within the more popular platforms.

Example Website Support Service List for Bristol, CT Small Businesses

We are often asked for detailed examples of Bristol website maintenance requests that might come up after the launch of a website. Here are several examples of Bristol website support packages we've been asked to perform in the past and would be more than happy to provide to you!

Simple Bristol Website Tweaks

Your Bristol site might need a paragraph updated, an image changed, or a new page added. This is just normal, routine website support to keep content fresh for both search engines and visitors.

Bristol Website Performance Improvements

If your Bristol website isn't running as fast as it once was, we can review your website for hosting concerns, caching glitches, unoptimized images, console errors, broken links, poor queries, and much more. User experience and search engine optimization will both benefit from better page load times.

Platform Updates / Security Upgrades

Keeping your Bristol website's content management system updated is important if it's running on WordPress. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!

Plugin / Extension Updates

If your Bristol website has functionality developed and maintained by a third-party, it is important to update those plugins and extensions to include the latest tweaks by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality glitches.

Google Search Console Issues

Did Google Search Console tell you about a coverage problem? If so, we can review the coverage issues, fix the problems, and update you on the results. This will help your search engine placements, throughout Bristol and beyond, by making Google happy!

Implement Structured Data

When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way of describing content on the web, whether it's a local area business in Bristol or an ecommerce product.

Add Open Graph Tags on Your Website

Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your Bristol small business.

Setup Google Tag Manager

Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? That won't be a problem! We'll happily install Google Tag Manager on your Bristol website and teach you how to use it.

Implement Conversion Tracking

If you are interested in understanding the benefit of the digital advertising service for your Bristol website, it is important to setup conversion tracking. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid ads.

Image Compression (Optimization)

Do you have a Bristol website that's slow because of large images? No problem at all! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!

Setup Live Chat

Do you want to try live chat on your website? Our professionals can help you pick the right live chat system, install the tracking code, and customize the design to match your Bristol business branding!

Review Error Logs for Issues

Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform concerns to prevent recurring error messages.

Reduce Spam with reCaptcha

To reduce unwanted submissions on your Bristol website, we can setup an invisible or checkbox reCaptcha.

Implement a Caching Plugin

Are you interested in installing a caching plugin in your Bristol website, but not sure how to properly configure the settings for best site speed? We can help recommend caching plugins, or just install and configure them for you!

Setup SMTP Email

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

IP Address Restrictions

Have you been getting fake orders, contact submissions, or live chats from a particular network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Create Website Backups

Would you like a backup of your Bristol website? Let us help you create one-time or scheduled backups that you can store locally or offsite.

Create a Staging Website

It is often recommended that you setup a development or staging site before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design updates based on statistical data regarding how users interact with your Bristol web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Bristol website. We've seen businesses in and around Bristol lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make tweaks to your Bristol website? If your Bristol website was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask Bristol, CT Web Support Agencies

Before signing up for any Bristol web maintenance package, it is important to ask the Bristol website maintenance agency some questions about how their services work. This will help you get a better idea of the experience you will have with their professional Connecticut web maintenance services before you submit payment and provide website access. Let's go over some easy questions to ask:

  • What kind of security do you have on your site? Do you audit client websites for security?
  • When can I expect an average Bristol web maintenance request to be completed?
  • Do you outsource your Bristol website maintenance services?
  • What are your Bristol web support costs?
  • Are there any minimum deductions or minimum billable expenses for Bristol website updates?
  • At what times of the day are you working and able to take our maintenance requests?
  • How will I know about new updates to my platform?

We find it beneficial to run these questions by any Bristol website services company before subscribing to their web support packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.

Bristol, CT Web Maintenance Packages and Tips

We are often asked for a web support plan by larger companies in and around Bristol looking to establish routines and procedures within their IT department. We are happy to help your Bristol small business develop a web maintenance plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.

Annual Bristol website maintenance tasks

  • Check if your website hosting provider has newer servers that your account can be migrated to.
  • Check if your website platform is releasing a major upgrade in the near future which will require a major overhaul of your website.
  • Attempt to restore a website backup to ensure the data being stored is sufficient for full recovery. Also make sure you are storing backups in a remote location away from Bristol.
  • Look at competitor websites (even those outside of Bristol) to see if you are missing out on new functionality for your own customers.
  • Ensure your website is secure by performing a full security review.
  • Ensure that structured data, open graph, and social links are all working.
  • Check if any 3rd party tracking, live chat, or heat map scripts are installed but no longer necessary.
  • Remove any unnecessary development or staging websites.

Semi-annual Bristol website maintenance tasks

  • Ensure you have access to your domain name and that it isn't expiring soon. This will be helpful when you must process a domain name renewal.
  • Ensure you have access to your hosting account and that it isn't expiring soon.
  • Make sure you can access your DNS in case anything needs to be changed.
  • Find out if your SSL certificate will expire soon.
  • Verify your website backup schedule is working properly, and you have remote backups outside of Bristol.
  • Check if you have an automated image optimization service running.
  • Make sure the website doesn't throw any browser errors.

Monthly Bristol web support duties

  • Ensure your website doesn't have any broken links, which affect UX and search engine optimization.
  • Check for site speed glitches from recent updates or changes on the website.
  • Check Google Search Console for any coverage problems.
  • Provide some kind of update to your content to keep your website fresh.
  • Check if there are available platform or extension updates.

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Hear what our customers are saying

Tara Candland

Tara Candland

Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
Dawn White

Dawn White

These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
Alo Health

Alo Health

WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
Kendrick Jacobs

Kendrick Jacobs

Corey G at WebCitz was so professional and patient while helping us solve our issues. We appreciate his help so much. This company definitely needs more people like him. Amazing customer service! Thank you Corey G! (:
Sarah Grantham

Sarah Grantham

Corey was absolutely amazing in helping me with my issue. He was encouraging as we worked through things that to me were huge, but he made them seem small. Will definitely use WebCitz again!!!
Joe Simmons

Joe Simmons

David Wurst and WebCitz have been a great hosting company to work with for over 10 years. They provide exceptional service and knowledge with their customers and always get it done immediately. I will never work with any other company.
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Let's Talk About Bristol, CT Web Maintenance!