Our team doesn't just build Bristol websites; we also offer website maintenance and support services because we know questions and concerns come up!
We are a web maintenance company with a team of site specialists that works from a single location and never outsources Bristol web maintenance services.
This makes our website maintenance agency the perfect choice to provide all your Bristol website support needs, including website platform upgrades, page speed improvements, website security fixes, site issue resolutions, and anything else related to improving your website.
You'll enjoy working with our team for your Bristol web maintenance packages because of the emphasis we put on availability and communication. You'll have no problem getting in touch with a member of our website support team if you need something simple done today or if you have a complicated question that's best explained over the phone!
We view website maintenance to be a reactive support service that provides your Bristol small business with the appropriate website developer resources to solve nearly any website problem. There are many examples of website glitches that might require service from Bristol web maintenance companies, including:
The previously mentioned services are just a glimpse of what we view as possible Bristol web support services. Basically, Bristol website support is anything a online marketer or website developer does to change your website.
In addition to supporting Bristol-area websites, our website support firm also offers Bridgeport, Fairfield, Greenwich, Hartford, Manchester, Milford, New Haven, Norwalk, and Stamford small businesses and large corporations help with their websites.
The starting price for our website maintenance packages is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.
If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
We will send you a monthly update to keep you up-to-date on the time usage for your pre-purchased web maintenance retainer, providing details on how much time is left in your account.
Tired of being warned about available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!
Below is a breakdown of everything that is included in our website management plans:
We have an in-house team of website consultants ready to perform platform updates, template updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!
We store remote backups of your website and database to minimize the risk of data loss.
We monitor your website for service outages within our uptime monitoring system.
In the event of a website outage, our website developers will receive an alert and take immediate action to identify and resolve the issue.
Our website management plans are offered in monthly and quarterly options. This allows you to choose how often our team processes remote backups and installs available website updates.
We have a diverse team of web designers and web developers, for Bristol small businesses, who have been immersed in multiple site platforms over the years. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our website support company for Bristol websites tends to service only the following platforms:
In the past, we provided web maintenance and support for Joomla and Magento platforms of Bristol businesses. However, we chose not to use those platforms so our website maintenance consultants could focus on training and support within the more popular platforms.
We are often asked for detailed examples of Bristol website maintenance requests that might come up after the launch of a website. Here are several examples of Bristol website support packages we've been asked to perform in the past and would be more than happy to provide to you!
Your Bristol site might need a paragraph updated, an image changed, or a new page added. This is just normal, routine website support to keep content fresh for both search engines and visitors.
If your Bristol website isn't running as fast as it once was, we can review your website for hosting concerns, caching glitches, unoptimized images, console errors, broken links, poor queries, and much more. User experience and search engine optimization will both benefit from better page load times.
Keeping your Bristol website's content management system updated is important if it's running on WordPress. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!
If your Bristol website has functionality developed and maintained by a third-party, it is important to update those plugins and extensions to include the latest tweaks by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality glitches.
Did Google Search Console tell you about a coverage problem? If so, we can review the coverage issues, fix the problems, and update you on the results. This will help your search engine placements, throughout Bristol and beyond, by making Google happy!
When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way of describing content on the web, whether it's a local area business in Bristol or an ecommerce product.
Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your Bristol small business.
Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? That won't be a problem! We'll happily install Google Tag Manager on your Bristol website and teach you how to use it.
If you are interested in understanding the benefit of the digital advertising service for your Bristol website, it is important to setup conversion tracking. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid ads.
Do you have a Bristol website that's slow because of large images? No problem at all! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!
Do you want to try live chat on your website? Our professionals can help you pick the right live chat system, install the tracking code, and customize the design to match your Bristol business branding!
Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform concerns to prevent recurring error messages.
To reduce unwanted submissions on your Bristol website, we can setup an invisible or checkbox reCaptcha.
Are you interested in installing a caching plugin in your Bristol website, but not sure how to properly configure the settings for best site speed? We can help recommend caching plugins, or just install and configure them for you!
To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.
Have you been getting fake orders, contact submissions, or live chats from a particular network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.
Would you like a backup of your Bristol website? Let us help you create one-time or scheduled backups that you can store locally or offsite.
It is often recommended that you setup a development or staging site before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!
Do you prefer to make design updates based on statistical data regarding how users interact with your Bristol web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.
Are you launching a new website or removing pages from your website? You should create 301 redirects for your Bristol website. We've seen businesses in and around Bristol lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.
Do you need help learning how to make tweaks to your Bristol website? If your Bristol website was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!
Before signing up for any Bristol web maintenance package, it is important to ask the Bristol website maintenance agency some questions about how their services work. This will help you get a better idea of the experience you will have with their professional Connecticut web maintenance services before you submit payment and provide website access. Let's go over some easy questions to ask:
We find it beneficial to run these questions by any Bristol website services company before subscribing to their web support packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.
We are often asked for a web support plan by larger companies in and around Bristol looking to establish routines and procedures within their IT department. We are happy to help your Bristol small business develop a web maintenance plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.