Greenwich Website Maintenance Services

Our Greenwich, CT Web Maintenance Packages

We see web maintenance as a reactive support service where we provide your Greenwich company with the right web developer resources to fix just about any problem. There are many examples of website glitches that might require service from Greenwich web maintenance companies, including:

• Updating your site platform.
• Keeping apps and plugins updated for better security and functionality.
• Adding new web pages as you release new information.
• Freshen up your blog with new content.
• Rearranging the navigation menu of your Greenwich website.
• Improving website performance to help you pass Google Core Web Vitals.
• Take backups of your website's files and databases.
• Changing the look and feel of your website.
• Troubleshooting Google Search Console coverage problems.
• Adding structured data, open graph tags, etc.
• Investigating the cause and providing a solution to any other website issue.

Those services are just a taste of what Greenwich web maintenance might look like. In fact, Greenwich web maintenance is really anything a website developer or internet marketer does to your website to change it in some manner.

In addition to supporting Greenwich-area websites, our web maintenance firm also offers Bridgeport, Bristol, Fairfield, Hartford, Manchester, Milford, New Haven, Norwalk, and Stamford small businesses and large corporations help with their websites.

Pricing for Greenwich, CT Web Maintenance

We charge a base rate of $119.50 per hour for our website maintenance packages, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.

If you purchase a web maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.

Please know we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes that much time.

To keep you in the loop regarding your pre-purchased website maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.

Our Greenwich, CT Website Management Services

Have you grown weary of being notified about updates that are available? Worried about website downtime? By utilizing proactive website management, our web development team can handle both worries and keep your website running smoothly!

Take a look at what is covered in our website management plans, outlined for you below:

1.) Proactive WordPress Upgrades

You can rely on our team of website experts to perform platform, template, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!

1. Backup: We start by taking backups of your site files and database.
2. Install Updates: Next, we manually install any available updates on your website.
3. Test: Our next step involves testing your website for any potential issues following the installation of updates.
4. Finalize the Work: Successfully completing the upgrades will enhance the security of your website and protect it against malware. Should the updates not be successful, we'll collaborate with you to determine the next steps.

2.) Remote Storage of Website Backups

To mitigate the risk of data loss, we keep remote backups of both your website and database stored safely.

3.) Website Uptime Monitoring

We use our uptime monitoring system to keep a close eye on your site for any signs of service outages.

If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.

Pricing for Greenwich, CT Website Management

We offer website management plans in both monthly and quarterly durations for your convenience. This allows you to choose how often our team processes remote backups and installs available website updates.

The Platforms We Maintain for Greenwich, CT Websites

With years of experience developing websites for Greenwich small businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Because of that, we tend to service only these platforms for Greenwich websites:

• Greenwich WordPress Web Maintenance
• Greenwich WooCommerce Web Maintenance
• Greenwich Shopify Website Maintenance

In the past, we provided web maintenance and support for Joomla and Magento platforms of Greenwich businesses. However, we chose to move away from those platforms to allow our web maintenance professionals to focus more heavily on training and support within the other systems.

Example Web Support Service List for Greenwich, CT Small Businesses

After the launch of a website, we're often asked for detailed examples of Greenwich web maintenance requests. Here are several examples of Greenwich web maintenance plans we've been asked to perform in the past and would be more than happy to provide to you!

Easy Greenwich Website Modifications

Changes to your Greenwich website could be as easy as updating a paragraph, swapping images, or adding a new page. This is just normal, routine web support to keep content fresh for both search engines and visitors.

Greenwich Website Speed Improvements

If your Greenwich website isn't running as fast as it once was, we can review your website for hosting problems, caching concerns, unoptimized images, browser errors, broken links, poor queries, and much more. This will help improve page load times, which are beneficial to UX and search engine optimization.

Platform Updates / Security Upgrades

It's important to keep your Greenwich website updated if it runs on a CMS like WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.

Plugin / Extension Updates

If your Greenwich website has functionality developed and maintained by a third-party, it is important to update those plugins and extensions to include the latest modifications by the developers. The idea is similar to updating the CMS platform since it fixes security and functionality errors.

Google Search Console Fixes

Did Google Search Console tell you about a coverage problem? If so, we'll look at the coverage issues, fix them, and update you on the status. Make Google happy, and you'll rank higher throughout Greenwich and beyond!

Implement Structured Data

Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a local business in Greenwich, and ecommerce product or some other common data type.

Add Open Graph to Your Website

By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.

Add Google Tag Manager

Would you like to manage custom scripts more easily with Google Tag Manager? Not a problem! We'll happily install Google Tag Manager on your Greenwich website and teach you how to use it.

Implement Conversion Tracking

Tracking conversions is important if you want to understand the benefits of digital marketing for your Greenwich website. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or PPC advertising.

Image Compression (Optimization)

Is your Greenwich site slow because of large images? No problem at all! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!

Integrate a Live Chat

Is your website ready for live chat? If you'd like us to recommend the best live chat system for your Greenwich business, install the tracking code, and customize the design for your branding, we can do it!

Resolve Errors in Log Files

Have you noticed large error_log files on your hosting account? To stop recurring error messages, we can diagnose the problem and update programming code.

Integrate reCaptcha on Contact Forms

To reduce unwanted submissions on your Greenwich website, we can setup an invisible or checkbox reCaptcha.

Install a Caching Plugin

Looking to install a caching plugin on your Greenwich website, but not sure how to configure it? We can help you figure out which caching plugins to install and configure on your website!

Setup SMTP Email

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

Restrict Malicious IP Addresses

Have you been getting fake orders, contact submissions, or live chats from a particular network? Our team can help set up IP restrictions so your website doesn't get hit with as much malicious traffic.

Backup Your Website Files

Do you want to create a backup of your Greenwich website? Let us help you create one-time or scheduled backups that you can store locally or offsite.

Create a Development Website

When you're doing a major update or extension installation, you should set up a development or staging website first. Whenever you need help with creating and managing your development site, just let us know!

Create A/B Testing Rules

Are you a fan of making Greenwich web development changes based on statistical data? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Have you launched a new website or removed pages? You will want to create 301 redirects for your Greenwich site to prevent broken pages from hurting your search engine optimization. Having broken pages will cost your Greenwich small business a lot of organic traffic if they aren't fixed with 301 redirects. We can help you set up 301 redirects in .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make edits to your Greenwich website? If your Greenwich website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

Questions to Ask Greenwich, CT Web Maintenance Companies

Ask the Greenwich web support agency some questions about their services before you sign up for a package. This will help you get a better idea of the experience you will have with their professional Connecticut website maintenance services before you submit payment and provide website access. You can ask these easy questions:

• Can you tell me how you handle website security? Do you run site security scans for companies?
• When can I expect an average Greenwich web maintenance request to be completed?
• Are you outsourcing your Greenwich website maintenance services?
• What are your Greenwich web support costs?
• Do you have minimum deductions or minimum billable expenses for Greenwich website updates?
• At what times of the day are you working and able to take our maintenance requests?
• When there are new updates on my platform, will you let me know?

If you ask these questions to a Greenwich website services company, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.

Greenwich, CT Website Support Plans and Tips

Companies in and around Greenwich often ask us for a website maintenance plan to establish routines and procedures. We are happy to help your Greenwich business develop a website support plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.

Annual Greenwich web maintenance work

• Message your web hosting agency to see if they have upgraded servers you can switch your website to for faster page speeds.
• Check if your website platform is releasing a major update in the near future which will require a major overhaul of your website.
• Restore a website backup to make sure the data is enough for full recovery. Also, make sure your backups are stored remotely.
• Look at competitor websites (even those outside of Greenwich) to see if you are missing out on new functionality for your own customers.
• Perform a full security review of your website to ensure nothing has been compromised or left vulnerable.
• Ensure that structured data, open graph, and social links are all working.
• Remove any unnecessary third party tracking, live chat, or heat map scripts that may have been installed in the past.
• Take down any unnecessary development or staging sites.

Semi-annual Greenwich web support duties

• Ensure you have access to your domain name and that it isn't expiring soon. This will be helpful when you must process a domain name renewal.
• Check your hosting account credentials and make sure it's not about to expire.
• Ensure you have access to your DNS in case you need to change anything.
• Find out if your SSL certificate will expire soon.
• Make sure you have remote backups outside Greenwich and that your website backup schedule is working.
• If you have an automated image optimization service, verify it is working properly.
• Make sure the website doesn't throw any console errors.

Monthly Greenwich website support tasks

• Check for broken links on your website, which negatively impact UX and search engine optimization.
• Make sure your site isn't having performance glitches after recent updates.
• See if there's anything wrong being reported within Google Search Console.
• Update some of your service pages or blog articles to keep your website fresh.
• See if there are any updates for your website platform or extensions.

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