Hartford Website Maintenance Services

Support for Hartford Websites

Our team doesn't just build Hartford websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Website Support Experts for Hartford, CT Businesses

We are a website maintenance firm with a team of website experts that works from a single location and never outsources Hartford website maintenance services.

Because of this, our web support company is the best choice for all your Hartford website support needs, including website platform upgrades, website speed improvements, site security fixes, and website issue resolutions.

We're the perfect choice for all your Hartford web maintenance needs, including platform upgrades, site performance improvements, security fixes, and issue resolutions.

You'll enjoy working with our team for your Hartford web support plans because of the emphasis we put on availability and availability. Our support team is happy to help if you need something basic done the same day or have a complicated question you'd like to explain over the phone.

Our Hartford, CT Web Maintenance Packages

We view web maintenance to be a reactive support service that provides your Hartford company with the appropriate web developer resources to solve nearly any website problem. Here are a few examples of website issues that might need Hartford website maintenance:

  • Upgrading your site platform to the latest version.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new web pages as you release new products or services.
  • Writing new blog content to help you stay fresh.
  • Rearranging the navigation menu of your Hartford website.
  • Improve your website performance to pass Google Core Web Vitals.
  • Take backups of your website's files and databases.
  • Changing the look and feel of your website.
  • Fixing Google Search Console coverage problems.
  • Improving technical search engine optimization by adding structured data, open graph tags, etc.
  • Investigating the cause and providing a solution to any other website issue.

These are just a few of the Hartford web maintenance services we offer. In fact, Hartford website maintenance is really anything a web developer or internet advertiser does to your website to change it in some manner.

In addition to supporting Hartford-area websites, our website maintenance agency also offers Bridgeport, Bristol, Fairfield, Greenwich, Manchester, Milford, New Haven, Norwalk, and Stamford small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

Drew PJustin FAshton HJake FMicah SDana C

Pricing for Hartford, CT Website Maintenance

The starting price for our web maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.

When you purchase a website maintenance retainer, there are no minimum deductions, expirations, contracts, or hidden fees.

Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.

To keep you in the loop regarding your pre-purchased web maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
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Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Hartford, CT Website Management Packages

Tired of being warned about available updates? Concerned about the possibility of website downtime? Let our web development team take care of both worries through proactive website management!

Take a look at what is covered in our website management plans, outlined for you below:

1.) Proactive Website Upgrades

We have an in-house team of website experts ready to perform platform updates, template updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!

  1. Backup: We start by taking backups of your site files and database.
  2. Run Updates: After that, we proceed with manually installing any available updates for your website.
  3. Test: Our next step involves testing your website for any potential issues following the installation of updates.
  4. Finalize the Work: Successfully completing the upgrades will enhance the security of your website and protect it against malware. Should the updates not be successful, we'll collaborate with you to determine the next steps.

2.) Remotely Stored Site Backups

We store remote backups of your website and database to minimize the risk of data loss.

3.) Website Uptime Monitoring

Our uptime monitoring system enables us to keep tabs on your site for any potential service outages.

If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.

Pricing for Hartford, CT Website Management

Our website management plans are offered in monthly and quarterly options. With our service, you have the option to determine the frequency at which our team conducts remote backups and updates for your website.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Hartford, CT Websites

We have a diverse team of web designers and web developers, for Hartford small businesses, who have been immersed in multiple website platforms over the years. Having said that, it's better to master a few platforms than try to specialize in them all. For that reason, our web maintenance company for Hartford websites tends to service only the following platforms:

  • Hartford WordPress Web Support
  • Hartford WooCommerce Website Support
  • Hartford Shopify Web Maintenance
  • In the past, we provided website maintenance and support for Joomla and Magento platforms of Hartford businesses. The reason we moved away from those platforms was to let our website support experts focus more on training and support.

Example Web Maintenance Service List for Hartford, CT Small Businesses

We are often asked for detailed examples of Hartford web support requests that might come up after the launch of a website. The following are some examples of Hartford web maintenance packages we've provided in the past.

Simple Hartford Website Tweaks

Changes to your Hartford website could be as simple as updating a paragraph, swapping images, or adding a new page. These are just normal, routine website maintenance tasks to keep content fresh for both search engines and visitors.

Hartford Page Performance Improvements

If your Hartford website isn't running as fast as it once was, we can review your website for hosting problems, caching concerns, unoptimized images, console errors, broken links, poor queries, and much more. It'll help improve page load times, which will make users and search engines happy.

Platform Updates / Security Upgrades

It's important to keep your Hartford site updated if it runs on a CMS like WordPress. The updates improve security and functionality - sometimes they're quick, so it's an easy win!

Plugin / Extension Upgrades

If your Hartford website has functionality developed and maintained by a third-party, it is important to upgrade those plugins and extensions to include the latest changes by the developers. It's similar to updating the CMS platform since it helps patch security and functionality concerns.

Google Search Console Fixes

Did Google Search Console tell you about a coverage problem? If so, we can review the coverage glitches, fix the issues, and update you on the results. This will help your search engine rankings, throughout Hartford and beyond, by making Google happy!

Setup Structured Data

Do you ever see product prices or reviews in Google organic search results? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local Hartford business, or an ecommerce product.

Add Open Graph to Your Website

When people share links of your Hartford business on social media, your website will look better if you add Open Graph Tags. These tags help define an image, title, and description for each page on your website.

Setup Google Tag Manager

Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? That won't be a problem! We can add Google Tag Manager to your Hartford website and even give you a crash course in using Google Tag Manager.

Setup Conversion Tracking

If you are interested in understanding the benefit of the digital marketing campaign for your Hartford website, it is important to setup conversion tracking. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.

Optimize Images

Do you have a Hartford website that's slow because of large images? That won't be a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!

Add Live Chat

Do you want to try live chat on your website? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Hartford business!

Resolve Errors in Log Files

Have you noticed large error_log files on your hosting account? To stop recurring error messages, we can diagnose the problem and update programming code.

Integrate reCaptcha on Contact Forms

If spambots are attacking your Hartford website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Setup a Caching Plugin

Interested in installing a caching plugin for your Hartford website, but don't know how to set it up? We can help you figure out which caching plugins to install and configure on your website!

Send Website Emails Over SMTP

We can configure your contact form and site platform to send emails through an SMTP account instead of PHP mail to improve email deliverability.

Restrict IP Addresses

Is your Hartford website being bombarded with fake orders, contact submissions or live chats from a specific network? If you want to protect your website from malicious traffic, we can help by implementing IP restrictions.

Create Website Backups

Would you like a backup of your Hartford website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major update or extension installation. Just let us know if you need help creating and managing that development / staging site!

Create A/B Testing Rules

Are you a fan of making Hartford website design changes based on statistical data? A/B testing can help you decide between two or more design layouts based on the data collected.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Hartford website. We've seen businesses in and around Hartford lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make changes to your Hartford website? If your Hartford website was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask Hartford, CT Web Support Companies

Before signing up for any Hartford web maintenance package, it is important to ask the Hartford web maintenance company some questions about how their services work. It'll give you a better idea of the experience you'll have with their premium Connecticut website support plans prior to making payment and providing website access. Let's go over some simple questions to ask:

  • Can you tell me how you handle website security? Do you analyze website security scans for customers?
  • What is the turnaround time for Hartford website support requests?
  • Do you outsource your Hartford web maintenance services?
  • What are your Hartford website maintenance costs?
  • Are there minimum deductions or minimum billable expenses for Hartford website updates?
  • At what times of the day are you working and able to take our maintenance requests?
  • When there are new upgrades on my platform, will you let me know?

If you ask any Hartford website services agency these questions before subscribing to their website maintenance packages, you'll have a much better idea of the future relationship, the security of your website, and the expected turnaround time for important requests.

Hartford, CT Website Support Plans and Tips

We are often asked for a website maintenance plan by larger companies in and around Hartford looking to establish routines and procedures within their IT department. We can help your Hartford business set up a website support plan so all aspects of your website, hosting, and domain name are monitored regularly.

Annual Hartford web maintenance work

  • Message your web hosting agency to see if they have upgraded servers you can switch your website to for faster page speeds.
  • Check if your website platform has a new major release that will require an extensive website migration.
  • Attempt to restore a website backup to ensure the data being stored is sufficient for full recovery. Also make sure you are storing backups in a remote location away from Hartford.
  • Look at competitor websites (even those outside of Hartford) to see if you are missing out on new functionality for your own customers.
  • Take a look at your website's security to make sure nothing's been compromised.
  • Ensure that structured data, open graph, and social links are all working.
  • Remove any unnecessary 3rd party tracking, live chat, or heat map scripts that may have been installed in the past.
  • Delete any development or staging websites you don't need.

Semi-annual Hartford web maintenance work

  • Ensure you have access to your domain name and that it isn't expiring soon. This will be helpful when you must process a domain name renewal.
  • Check that your hosting account isn't about to expire and you can access it.
  • Ensure you have access to your DNS in case you need to change anything.
  • Find out if your SSL certificate will expire soon.
  • Verify your site backup schedule is working properly, and you have remote backups outside of Hartford.
  • Check if you have an automated image optimization service running.
  • Check if the website is throwing any console errors.

Monthly Hartford website maintenance tasks

  • Look for broken links on your website, which hurts search engine optimization and UX.
  • Make sure your website isn't having performance problems after recent updates.
  • See if there are any coverage glitches in Google Search Console.
  • Provide some kind of update to your content to keep your website fresh.
  • Check if there are available platform or extension updates.

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Hear what our customers are saying

George Ormond

George Ormond

Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
Rummeles Fine Jewelry

Rummeles Fine Jewelry

Great company to deal with! They have a great team of people and are always there to answer any questions we have!
Joe Simmons

Joe Simmons

David Wurst and WebCitz have been a great hosting company to work with for over 10 years. They provide exceptional service and knowledge with their customers and always get it done immediately. I will never work with any other company.
Kendrick Jacobs

Kendrick Jacobs

Corey G at WebCitz was so professional and patient while helping us solve our issues. We appreciate his help so much. This company definitely needs more people like him. Amazing customer service! Thank you Corey G! (:
Sarah Grantham

Sarah Grantham

Corey was absolutely amazing in helping me with my issue. He was encouraging as we worked through things that to me were huge, but he made them seem small. Will definitely use WebCitz again!!!
Cassie Richards

Cassie Richards

Working with WebCitz has been nothing but a great experience. David, Jake, Drew, and the rest of the team are easy to work with, accommodating, and very knowledgeable. WebCitz is a company that you can trust will be there when you need them most. If I’m having an issue or problem with a website, I can always count on a quick response and a timely solution.
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Let's Talk About Hartford, CT Web Maintenance!