Manchester Website Maintenance Services

Our Manchester, CT Website Maintenance Services

We see website maintenance as a reactive support service where we provide your Manchester organization with the right web developer resources to fix just about any problem. Here are a few examples of website concerns that might need Manchester website support:

• Updating your website platform.
• Installing app or plugin updates to improve security and functionality.
• Adding new web pages as you release new information.
• Freshen up your blog with new content.
• Rearranging your Manchester website's navigation menu.
• Making your page faster to pass Google Core Web Vitals.
• Take backups of your website's files and databases.
• Modifying the look and feel of your website's design.
• Troubleshooting Google Search Console coverage issues.
• Enhancing technical SEO with structured data, open graph tags, etc.
• Providing a solution to any other website problem.

The previously mentioned services are just a glimpse of what we view as possible Manchester web maintenance services. In fact, Manchester web maintenance is basically anything a website developer or internet marketer does to your website.

In addition to supporting Manchester-area websites, our web maintenance firm also offers Bridgeport, Bristol, Fairfield, Greenwich, Hartford, Milford, New Haven, Norwalk, and Stamford small businesses and large corporations help with their websites.

Pricing for Manchester, CT Web Maintenance

We charge a base rate of $119.50 per hour for our website maintenance packages, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.

When you purchase a web maintenance retainer, there are no minimum deductions, expirations, contracts, or hidden fees.

Please know we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes that much time.

To keep you informed of the time usage on your pre-purchased website maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.

Our Manchester, CT Website Management Services

Have you grown weary of being notified about updates that are available? Concerned about the possibility of website downtime? By utilizing proactive website management, our web development team can handle both worries and keep your website running smoothly!

Here is a list of what is included in our website management plans:

1.) Proactive WordPress Upgrades

You can rely on our team of website experts to perform platform, template, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!

1. File & Database Backup: Our process begins by creating backups of both your site files and database.
2. Update: We then manually upgrade your website by installing any available updates.
3. Test: Our next step involves testing your website for any potential problems following the installation of upgrades.
4. Finalize: If the updates were successful, you'll be better protected against security threats and malware! If the updates aren't successful, we'll discuss next steps.

2.) Remote Storage of Website Backups

Our process involves storing remote backups of your website and database in order to minimize the possibility of data loss.

3.) Uptime Monitoring

We monitor your site for service outages within our uptime monitoring system.

If your website experiences downtime, our web developers will be alerted so that they can promptly investigate and address the issue.

Pricing for Manchester, CT Website Management

We offer website management plans in both monthly and quarterly durations for your convenience. With our service, you have the option to determine the frequency at which our team conducts remote backups and updates for your website.

The Platforms We Maintain for Manchester, CT Websites

With years of experience developing websites for Manchester small businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Having said that, it's better to master a few platforms than try to specialize in them all. Because of that, we tend to service only these platforms for Manchester websites:

• Manchester WordPress Web Maintenance
• Manchester WooCommerce Web Maintenance
• Manchester Shopify Website Maintenance

We've managed Joomla and Magento platforms for Manchester organizations in the past. However, we chose not to use those platforms so our website support experts could focus on training and support within the more popular platforms.

Example Website Maintenance Service List for Manchester, CT Businesses

After the launch of a website, we're often asked for detailed examples of Manchester website support requests. The following are some examples of Manchester web maintenance services we've provided in the past.

Basic Manchester Website Changes

A simple change to your Manchester website might include updating a paragraph on a page, swapping out an image, or adding a new page. This is just normal, routine web maintenance to keep content fresh for both search engines and visitors.

Manchester Site Performance Improvements

We can analyze your Manchester website for hosting concerns, caching glitches, unoptimized images, console errors, broken links, poor queries, and more if it's slow. User experience and search engine optimization will both benefit from better page load times.

Platform Updates / Security Upgrades

If your Manchester website is running on a content management system, like WordPress, it is important to keep the platform updated. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.

Extension / Plugin Upgrades

It's important to update plugins and extensions on your Manchester website if they were developed and maintained by a third-party. This is similar to the idea of updating the CMS platform since it helps patch security and functionality glitches.

Fixing Search Console Issues

Has Google Search Console told you there's a coverage problem? If so, we'll look at the coverage issues, fix them, and update you on the status. This will help your search engine rankings, throughout Manchester and beyond, by making Google happy!

Implement Structured Data

When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way of describing content on the web, whether it's a local business in Manchester or an ecommerce product.

Add Open Graph to Your Website

By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.

Setup Google Tag Manager

Interested in using Google Tag Manager for managing custom scripts? No problem at all! We can add Google Tag Manager to your Manchester website and even teach you how to use it.

Implement Conversion Tracking

Tracking conversions is important if you want to understand the benefits of online marketing for your Manchester website. Then you'll know where your conversions come from, whether it be direct traffic, organic search, or PPC advertising.

Image Compression (Optimization)

Are large images slowing down your Manchester website? That won't be a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!

Add Live Chat

Is your website ready for live chat? If you'd like us to recommend the best live chat system for your Manchester business, install the tracking code, and customize the design for your branding, we can do it!

Review Error Log Files

Are your error_log files big? To stop recurring error messages, we can diagnose the problem and update programming code.

Setup reCaptcha on Forms

If spambots are attacking your Manchester website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Install a Caching Plugin

Interested in installing a caching plugin for your Manchester website, but don't know how to set it up? We can help you figure out which caching plugins to install and configure on your website!

Setup SMTP Email

If you want to improve email deliverability, we can set up your contact form and website platform to send emails via SMTP instead of PHP mail.

Restrict Malicious IP Addresses

Is your Manchester website getting fake orders, contact submissions, or live chats? Our team can help set up IP restrictions so your website doesn't get hit with as much malicious traffic.

Run Website & Database Backups

Do you want to create a backup of your Manchester website? Let us help you create one-time or scheduled backups that you can store locally or offsite.

Create a Testing Website

Before you do a major update or extension installation, it's a good idea to setup a development or staging site. If you'd like help creating and managing that development / staging site, just let us know!

Create A/B Testing Rules

Would you like to make modifications to your Manchester website based on statistical data? We can help you run A/B testing to help you decide which design or content layouts are best.

Create 301 Redirects

Have you launched a new website or removed pages? You will want to create 301 redirects for your Manchester website to prevent broken pages from hurting your search engine optimization. Businesses in and around Manchester have lost a lot of organic traffic because of broken pages. It is a very common mistake when launching new websites, removing content pages, or disabling product pages. We are happy to help you resolve broken pages through the creation of 301 redirects within .htaccess files, nginx templates, and CMS plugins.

Offer Website Training

Do you need help learning how to make changes to your Manchester website? We'll be happy to help if your Manchester website was built on a platform we work with, such as Shopify or WordPress.

Questions to Ask Manchester, CT Website Support Companies

Ask the Manchester website maintenance agency some questions about their services before you sign up for a package. It'll give you a better idea of the experience you'll have with their professional Connecticut web maintenance services prior to making payment and providing website access. You can ask these easy questions:

• How do you handle website security? Do you run security scans of customer websites?
• When can I expect an average Manchester web maintenance request to be completed?
• Are you outsourcing your Manchester website maintenance services?
• How much does Manchester web support cost?
• Are there any minimum deductions or minimum billable expenses for Manchester website updates?
• At what times of the day are you working and able to take our maintenance requests?
• Will you keep me informed about new updates within my platform?

If you ask these questions to a Manchester website services company, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.

Manchester, CT Website Support Plans and Tips

Companies in and around Manchester often ask us for a website maintenance plan to establish routines and procedures. We can help your Manchester business set up a website support plan so all aspects of your website, hosting, and domain name are monitored regularly.

Annual Manchester web maintenance work

• Ask your web hosting agency if they have newer servers you can migrate to.
• Check if your website platform is releasing a major upgrade in the near future which will require a major overhaul of your website.
• Restore a website backup to make sure the data is enough for full recovery. Also, make sure your backups are stored remotely.
• Check out competitor sites (even those outside of Manchester) to see if you're missing out on any competitive advantages they have over you.
• Ensure your website is secure by performing a full security review.
• Ensure that structured data, open graph, and social links are all working.
• Verify the necessity of any 3rd party tracking, live chat, or heat map scripts that are installed.
• Take down any unnecessary development or staging sites.

Semi-annual Manchester website maintenance tasks

• Make sure you have access to your domain name and it's not about to expire. When you must renew your domain name, this will come in handy.
• Ensure you have access to your hosting account and that it isn't expiring soon.
• Make sure you have access to your DNS.
• Make sure your SSL certificate isn't expiring soon.
• Make sure you have remote backups outside Manchester and that your website backup schedule is working.
• Check if you have an automated image optimization service running.
• Make sure the website doesn't throw any browser errors.

Monthly Manchester web support duties

• Ensure your website doesn't have any broken links, which affect UX and search engine optimization.
• Make sure your site isn't having performance glitches after recent updates.
• See if there's anything wrong being reported within Google Search Console.
• Provide some kind of update to your content to keep your website fresh.
• Take a look at your website platform and extensions for any available updates.

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