New Haven Website Maintenance Services

Our New Haven, CT Website Maintenance Services

We view website maintenance to be a reactive support service that provides your New Haven organization with the appropriate web developer resources to solve nearly any website problem. These are some examples of site glitches that New Haven web maintenance firms might fix:

• Updating your website platform.
• Keeping apps and plugins updated for better security and functionality.
• Adding new web pages as you release new products or services.
• Staying fresh with new blog content.
• Rearranging your New Haven website's navigation menu.
• Making your page faster to pass Google Core Web Vitals.
• Take backups of your website's files and databases.
• Changing the look and feel of your website.
• Troubleshooting Google Search Console coverage glitches.
• Adding structured data, open graph tags, etc.
• Investigating the cause and providing a solution to any other website issue.

The previously mentioned services are just a glimpse of what we view as possible New Haven website maintenance services. In fact, New Haven web support is basically anything a website developer or online marketer does to your website.

If you live in New Haven, you probably love the Yale Bulldogs basketball team. Go Yale Bulldogs! In addition to supporting New Haven-area websites, our web support company also offers Bridgeport, Bristol, Fairfield, Greenwich, Hartford, Manchester, Milford, Norwalk, and Stamford small businesses and large corporations help with their websites.

Pricing for New Haven, CT Web Maintenance

The starting price for our web maintenance plans is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.

There are no hidden fees, contracts, minimum deductions, or expirations when you purchase a web maintenance retainer.

Please know we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes that much time.

To keep you in the loop regarding your pre-purchased website maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.

Our New Haven, CT Website Management Services

Tired of being warned about available updates? Anxious about the risk of your website experiencing downtime? By utilizing proactive website management, our web development team can handle both worries and keep your website running smoothly!

Take a look at what is covered in our website management plans, outlined for you below:

1.) Proactive Website Updates

Our in-house team of website consultants is available to perform platform, template, and plugin/extension updates on a quarterly or monthly basis for WordPress or WooCommerce websites!

1. File & Database Backup: Our process begins by creating backups of both your website files and database.
2. Update: We then manually upgrade your website by installing any available updates.
3. Test: Our next step involves testing your website for any potential glitches following the installation of updates.
4. Finalize the Work: Successfully completing the upgrades will enhance the security of your site and protect it against malware. Should the upgrades not be successful, we'll collaborate with you to determine the next steps.

2.) Remote Storage of Website Backups

To mitigate the risk of data loss, we keep remote backups of both your website and database stored safely.

3.) Website Uptime Monitoring

We monitor your website for service outages within our uptime monitoring system.

If your website experiences downtime, our website developers will be alerted so that they can promptly investigate and address the issue.

Pricing for New Haven, CT Website Management

Our website management plans are offered in monthly and quarterly options. You have the flexibility to decide how frequently our team should perform remote backups and install available updates for your website.

The Platforms We Maintain for New Haven, CT Websites

We have a diverse team of web designers and web developers, for New Haven small businesses, who have been immersed in multiple site platforms over the years. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. Because of that, we tend to service only these platforms for New Haven websites:

• New Haven WordPress Website Support
• New Haven WooCommerce Web Maintenance
• New Haven Shopify Website Maintenance

We've managed Joomla and Magento platforms for New Haven businesses in the past. However, we chose not to use those platforms so our website support experts could focus on training and support within the more popular platforms.

Example Web Maintenance Service List for New Haven, CT Small Businesses

We are often asked for detailed examples of New Haven web support requests that might come up after the launch of a website. We've performed these New Haven web maintenance packages in the past and would be happy to do it for you too!

Simple New Haven Website Tweaks

Changes to your New Haven website could be as simple as updating a paragraph, swapping images, or adding a new page. These are just normal, routine website maintenance tasks to keep content fresh for both search engines and visitors.

New Haven Page Performance Improvements

We can analyze your New Haven website for hosting issues, caching problems, unoptimized images, browser errors, broken links, poor queries, and more if it's slow. User experience and SEO will both benefit from better page load times.

Platform Updates / Security Upgrades

It's important to keep your New Haven site updated if it runs on a CMS like WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.

Plugin / Extension Upgrades

If your New Haven website has functionality developed and maintained by a third-party, it is important to upgrade those plugins and extensions to include the latest changes by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality concerns.

Fixing Search Console Issues

Did Google Search Console tell you about a coverage problem? If so, we'll look at the coverage glitches, fix them, and update you on the status. This will help your search engine placements, throughout New Haven and beyond, by making Google happy!

Add Structured Data

Do you ever see product prices or reviews in Google organic search results? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a nearby New Haven business, or an ecommerce product.

Add Open Graph to Your Website

By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.

Add Google Tag Manager

Would you like to manage custom scripts more easily with Google Tag Manager? Not a problem! We can add Google Tag Manager to your New Haven site and even give you a crash course in using Google Tag Manager.

Setup Conversion Tracking

Tracking conversions is important if you want to understand the benefits of internet advertising for your New Haven website. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid advertising.

Optimize Images

Do you have a New Haven website that's slow because of large images? Not a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!

Integrate a Live Chat

Is your website ready for live chat? If you'd like us to recommend the best live chat system for your New Haven business, install the tracking code, and customize the design for your branding, we can do it!

Resolve Errors in Log Files

Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform glitches to prevent recurring error messages.

Reduce Spam with reCaptcha

To reduce unwanted submissions on your New Haven website, we can setup an invisible or checkbox reCaptcha.

Install a Caching Plugin

Are you interested in installing a caching plugin in your New Haven website, but not sure how to properly configure the settings for best page speed? We can recommend caching plugins, or we can install and configure them for you!

Implement SMTP Email

If you want to improve email deliverability, we can set up your contact form and website platform to send emails via SMTP instead of PHP mail.

Restrict Malicious IP Addresses

Have you been getting fake orders, contact submissions, or live chats from a particular network? Our team can help set up IP restrictions so your site doesn't get hit with as much malicious traffic.

Backup Your Website Files

Do you want to create a backup of your New Haven website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Testing Website

When you're doing a major upgrade or extension installation, you should set up a development or staging website first. Whenever you need help with creating and managing your development site, just let us know!

Implement A/B Testing

Would you like to make edits to your New Haven website based on statistical data? A/B testing can help you decide between two or more design layouts based on the data collected.

Add 301 Redirects

Have you launched a new website or removed pages? You will want to create 301 redirects for your New Haven website to prevent broken pages from hurting your SEO. Having broken pages will cost your New Haven small business a lot of organic traffic if they aren't fixed with 301 redirects. We can help you set up 301 redirects in .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make changes to your New Haven website? If your New Haven website was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!

Questions to Ask New Haven, CT Web Support Companies

Before signing up for any New Haven web maintenance package, it is important to ask the New Haven web maintenance company some questions about how their services work. By doing this, you'll be able to better understand your future experience with their premium Connecticut website support plans before you submit payment or provide website access. You can ask these simple questions:

• Can you tell me how you handle website security? Do you analyze website security scans for customers?
• What is the turnaround time for New Haven website support requests?
• Is your New Haven web maintenance outsourced?
• How much does New Haven website maintenance cost?
• Are there any minimum deductions or minimum billable expenses for New Haven website updates?
• At what times of the day are you working and able to take our maintenance requests?
• When there are new upgrades on my platform, will you let me know?

If you ask these questions to a New Haven website services agency, you'll gain a better understanding of the future relationship, the security of your website, and the delivery time for important maintenance requests.

New Haven, CT Web Support Services and Tips

We are often asked for a web maintenance plan by larger companies in and around New Haven looking to establish routines and procedures within their IT department. Whether it's your website, hosting, or domain name, we'll make sure your New Haven company has a web support plan to ensure optimum performance.

Yearly New Haven web maintenance tasks

• Message your website hosting firm to see if they have upgraded servers you can switch your website to for faster page speeds.
• Check if your website platform has a new major release that will require an extensive website migration.
• Try restoring a website backup to make sure the data is good enough for a full recovery. Also, make sure your backups are stored somewhere else besides New Haven.
• Check out competitor sites (even those outside of New Haven) to see if you're missing out on any competitive advantages they have over you.
• Ensure your website is secure by performing a full security review.
• Ensure that structured data, open graph, and social links are all working.
• Remove any unnecessary 3rd party tracking, live chat, or heat map scripts that may have been installed in the past.
• Take down any unnecessary development or staging sites.

Semi-annual New Haven web maintenance work

• Ensure you have access to your domain name and that it isn't expiring soon. This will be helpful when you must process a domain name renewal.
• Ensure you have access to your hosting account and that it isn't expiring soon.
• Make sure you have access to your DNS.
• Find out if your SSL certificate will expire soon.
• Make sure you have remote backups outside New Haven and that your site backup schedule is working.
• Check if you have an automated image optimization service running.
• See if there are any browser errors on the website.

Monthly New Haven website maintenance tasks

• Look for broken links on your website, which hurts search engine optimization and UX.
• Make sure your website isn't having performance problems after recent updates.
• See if there's anything wrong being reported within Google Search Console.
• Update some of your service pages or blog articles to keep your website fresh.
• See if there are any updates for your website platform or extensions.

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