Stamford Website Maintenance Services

Support for Stamford Websites

Our team doesn't just build Stamford websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Website Support Experts for Stamford, CT Businesses

We're a website maintenance firm with a team of website experts that never outsources Stamford website maintenance to anyone.

We're the perfect choice for all your Stamford web support needs, including platform upgrades, website speed improvements, security fixes, and issue resolutions.

Our team puts a lot of emphasis on availability and availability for Stamford website maintenance clients. You'll have no problem getting in touch with a member of our website support team if you need something basic done today or if you have a complicated question that's best explained over the phone!

Our Stamford, CT Website Maintenance Services

We see website maintenance as a reactive support service where we provide your Stamford organization with the right web developer resources to fix just about any problem. These are some examples of website concerns that Stamford website support companies might fix:

  • Making sure your website's platform is up to date.
  • Updating apps and plugins to make them safer and more functional.
  • Adding new web pages as you release new products or services.
  • Writing new blog content to help you stay fresh.
  • Rearranging the navigation menu of your Stamford website.
  • Improve your page speed to pass Google Core Web Vitals.
  • Take backups of your website's files and databases.
  • Changing the look and feel of your website.
  • Fixing Google Search Console coverage glitches.
  • Improving technical SEO by adding structured data, open graph tags, etc.
  • Providing solutions to other website concerns.

Those services are just a taste of what Stamford website support might look like. Basically, Stamford web maintenance is anything a website marketer or web developer does to change your website.

In addition to supporting Stamford-area websites, our web maintenance agency also offers Bridgeport, Bristol, Fairfield, Greenwich, Hartford, Manchester, Milford, New Haven, Norwalk, small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

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Pricing for Stamford, CT Website Maintenance

We charge a base rate of $119.50 per hour for our web maintenance services, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.

There are no hidden fees, contracts, minimum deductions, or expirations when you purchase a web maintenance retainer.

Please note that it's uncommon for tasks to take less than 10 minutes, as reviewing emails or taking phone calls, completing the request, giving feedback, and logging the task generally takes around 10 minutes or more.

We will send you a monthly update to keep you up-to-date on the time usage for your pre-purchased website maintenance retainer, providing details on how much time is left in your account.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
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Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Stamford, CT Website Management Services

Have you grown weary of being notified about updates that are available? Anxious about the risk of your website experiencing downtime? Our web development team can tackle both glitches through active website management, allowing you to rest easy!

Below is a breakdown of everything that is included in our website management plans:

1.) Proactive Website Updates

We have an in-house team of website experts ready to perform platform updates, template updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!

  1. Backup: We start by taking backups of your website files and database.
  2. Run Updates: After that, we proceed with manually installing any available updates for your website.
  3. Test: Our next step involves testing your website for any potential issues following the installation of upgrades.
  4. Finalize the Work: Successfully completing the updates will enhance the security of your website and protect it against malware. Should the updates not be successful, we'll collaborate with you to determine the next steps.

2.) Remotely Stored Site Backups

We store remote backups of your website and database to minimize the risk of data loss.

3.) Site Uptime Monitoring

We use our uptime monitoring system to keep a close eye on your website for any signs of service outages.

In the event of a website outage, our web developers will receive an alert and take immediate action to identify and resolve the issue.

Pricing for Stamford, CT Website Management

We offer website management plans in both monthly and quarterly durations for your convenience. You have the flexibility to decide how frequently our team should perform remote backups and install available updates for your website.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Stamford, CT Websites

With years of experience developing websites for Stamford organizations (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. Therefore, we tend to only maintain Stamford websites on these platforms:

  • Stamford WordPress Website Support
  • Stamford WooCommerce Web Maintenance
  • Stamford Shopify Website Maintenance
  • In the past, we provided web maintenance and support for Joomla and Magento platforms of Stamford small businesses. The reason we moved away from those platforms was to let our web maintenance experts focus more on training and support.

Example Website Maintenance Service List for Stamford, CT Organizations

After the launch of a website, we're often asked for detailed examples of Stamford website support requests. We've performed these Stamford web maintenance packages in the past and would be happy to do it for you too!

Simple Stamford Website Tweaks

Your Stamford website might need a paragraph updated, an image changed, or a new page added. These are just normal, routine web maintenance work to keep content fresh for both search engines and visitors.

Stamford Site Speed Improvements

If your Stamford website isn't running as fast as it once was, we can review your website for hosting issues, caching problems, unoptimized images, browser errors, broken links, poor queries, and much more. It'll help improve page load times, which will make users and search engines happy.

Platform Updates / Security Updates

It's important to keep your Stamford website updated if it runs on a CMS like WordPress. The updates improve security and functionality - sometimes they're quick, so it's an easy win!

Plugin / Extension Updates

It's important to upgrade your Stamford website's plugins and extensions to reflect the latest updates by the developers. The idea is similar to updating the CMS platform since it fixes security and functionality issues.

Google Search Console Issues

Has Google Search Console told you there's a coverage problem? If so, we can review the coverage problems, fix the concerns, and update you on the results. This will help your search engine placements, throughout Stamford and beyond, by making Google happy!

Setup Structured Data

Do you ever see product prices or reviews in Google organic search results? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local Stamford business, or an ecommerce product.

Add Open Graph to Your Website

When people share links of your Stamford small business on social media, your site will look better if you add Open Graph Tags. These tags help define an image, title, and description for each page on your website.

Setup Google Tag Manager

Interested in using Google Tag Manager for managing custom scripts? No problem at all! We can add Google Tag Manager to your Stamford website and even teach you how to use it.

Add Conversion Tracking

If you are interested in understanding the benefit of the online advertising campaign for your Stamford website, it is important to setup conversion tracking. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.

Optimize Images

Do you have a Stamford website that's slow because of large images? That won't be a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!

Add Live Chat

Do you want to try live chat on your website? If you'd like us to recommend the best live chat system for your Stamford business, install the tracking code, and customize the design for your branding, we can do it!

Review Error Logs for Issues

Do you have a lot of error_log files on your hosting account? If you're getting recurring error messages, we can update programming code or fix platform glitches.

Integrate reCaptcha on Contact Forms

If spambots are attacking your Stamford website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Setup a Caching Plugin

Interested in installing a caching plugin for your Stamford website, but don't know how to set it up? We can help you figure out which caching plugins to install and configure on your website!

Send Website Emails Over SMTP

We can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail to improve email deliverability.

Restrict IP Addresses

Have you been getting fake orders, contact submissions, or live chats from a particular network? Our team can help set up IP restrictions so your website doesn't get hit with as much malicious traffic.

Backup Your Website Files

Is it time to make a backup of your Stamford website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

It is often recommended that you setup a development or staging site before proceeding with a major upgrade or extension installation. Just let us know if you need help creating and managing that development / staging site!

Create A/B Testing Rules

Are you a fan of making Stamford website design edits based on statistical data? A/B testing can help you decide between two or more design layouts based on the data collected.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Stamford website. We've seen businesses in and around Stamford lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make changes to your Stamford website? If your Stamford website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask Stamford, CT Website Support Companies

Ask the Stamford website maintenance agency some questions about their services before you sign up for a package. By doing this, you'll be able to better understand your future experience with their professional Connecticut web maintenance services before you submit payment or provide website access. Here are some easy questions to ask:

  • What kind of security do you have on your site? Do you audit client websites for security?
  • What is the delivery time for Stamford website maintenance requests?
  • Do you outsource your Stamford web support services?
  • What are your Stamford website support costs?
  • Are there minimum deductions or minimum billable expenses for Stamford website updates?
  • At what times of the day are you working and able to take our maintenance requests?
  • When there are new updates on my platform, will you let me know?

If you ask any Stamford website services firm these questions before subscribing to their website support packages, you'll have a much better idea of the future relationship, the security of your website, and the expected delivery time for important requests.

Stamford, CT Website Maintenance Services and Tips

Companies in and around Stamford often ask us for a website support plan to establish routines and procedures. Whether it's your website, hosting, or domain name, we'll make sure your Stamford organization has a web maintenance plan to ensure optimum performance.

Yearly Stamford web support duties

  • Check if your web hosting provider has newer servers that your account can be migrated to.
  • Check if your website platform has a new major release that will require an extensive website migration.
  • Attempt to restore a website backup to ensure the data being stored is sufficient for full recovery. Also make sure you are storing backups in a remote location away from Stamford.
  • Look at competitor websites (even those outside of Stamford) to see if you are missing out on new functionality for your own customers.
  • Take a look at your website's security to make sure nothing's been compromised.
  • Ensure that structured data, open graph, and social links are all working.
  • Remove any unnecessary 3rd party tracking, live chat, or heat map scripts that may have been installed in the past.
  • Delete any development or staging websites you don't need.

Semi-annual Stamford web maintenance work

  • Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
  • Check your hosting account credentials and make sure it's not about to expire.
  • Make sure you can access your DNS in case anything needs to be changed.
  • Make sure your SSL certificate isn't expiring soon.
  • Verify your site backup schedule is working properly, and you have remote backups outside of Stamford.
  • Check if you have an automated image optimization service running.
  • Check if the website is throwing any console errors.

Monthly Stamford website maintenance tasks

  • Look for broken links on your website, which hurts search engine optimization and UX.
  • Make sure your website isn't having performance problems after recent updates.
  • See if there are any coverage glitches in Google Search Console.
  • Provide some kind of update to your content to keep your website fresh.
  • Take a look at your website platform and extensions for any available updates.

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Hear what our customers are saying

Sarah Grantham

Sarah Grantham

Corey was absolutely amazing in helping me with my issue. He was encouraging as we worked through things that to me were huge, but he made them seem small. Will definitely use WebCitz again!!!
Joe Simmons

Joe Simmons

David Wurst and WebCitz have been a great hosting company to work with for over 10 years. They provide exceptional service and knowledge with their customers and always get it done immediately. I will never work with any other company.
Jen Ollanketo

Jen Ollanketo

WebCitz helped the Oshkosh Area Humane Society with our new website and they were great to work with. Responsive, professional and affordable. I think the biggest perk for us was having someone local we could talk to for assistance instead of long wait times. Definitely would recommend to anyone looking to start up or revamp their website.
Dawn White

Dawn White

These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
Kendrick Jacobs

Kendrick Jacobs

Corey G at WebCitz was so professional and patient while helping us solve our issues. We appreciate his help so much. This company definitely needs more people like him. Amazing customer service! Thank you Corey G! (:
Cassie Richards

Cassie Richards

Working with WebCitz has been nothing but a great experience. David, Jake, Drew, and the rest of the team are easy to work with, accommodating, and very knowledgeable. WebCitz is a company that you can trust will be there when you need them most. If I’m having an issue or problem with a website, I can always count on a quick response and a timely solution.
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Let's Talk About Stamford, CT Web Maintenance!