Gainesville Website Maintenance Services

Support for Gainesville Websites

Our team doesn't just build Gainesville websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Website Maintenance Consultants for Gainesville, FL Businesses

We're a web maintenance firm with a team of website specialists that never outsources Gainesville web maintenance to anyone.

Because of this, our web maintenance company is the best choice for all your Gainesville site support needs, including website platform upgrades, website performance improvements, website security fixes, and website issue resolutions.

We're the perfect choice for all your Gainesville website support needs, including platform upgrades, site speed improvements, security fixes, and issue resolutions.

You'll enjoy working with our team for your Gainesville web maintenance plans because of the emphasis we put on availability and communication. Our support team is happy to help if you need something basic done the same day or have a complicated question you'd like to explain over the phone.

Our Gainesville, FL Website Maintenance Services

We see website maintenance as a reactive support service where we provide your Gainesville organization with the right web developer resources to fix just about any problem. Here are a few examples of website concerns that might need Gainesville website support:

  • Upgrading your website platform to the latest version.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new web pages as you release new information.
  • Staying fresh with new blog content.
  • Rearranging your Gainesville website's navigation menu.
  • Improving site performance to help you pass Google Core Web Vitals.
  • Taking backups of your website's files and databases.
  • Modifying the look and feel of your website's design.
  • Troubleshooting Google Search Console coverage problems.
  • Enhancing technical search engine optimization with structured data, open graph tags, etc.
  • Providing solutions to other website issues.

These are just a few of the Gainesville website maintenance services we offer. Basically, Gainesville web support is anything a internet advertiser or web developer does to change your website.

If you live in Gainesville, you probably love the Florida Gators football team. Go Florida Gators! In addition to supporting Gainesville-area websites, our web support company also offers Boca Raton, Boynton Beach, Brandon, Cape Coral, Coral Springs, Daytona Beach, Deerfield Beach, Delray Beach, Deltona, Fort Lauderdale, Hialeah, Hollywood, Jacksonville, Lakeland, Largo, Melbourne, Miami, Miami Beach, Orlando, Palm Bay, Pembroke Pines, Pensacola, Pompano Beach, Port St Lucie, Royal Palm Beach, Sarasota, Spring Hill, St Petersburg, Sunrise, Tallahassee, Tamarac, Tampa, and West Palm Beach small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

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Pricing for Gainesville, FL Web Maintenance

We charge a base rate of $119.50 per hour for our web maintenance plans, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.

When you purchase a web maintenance retainer, there are no minimum deductions, expirations, contracts, or hidden fees.

Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.

To keep you in the loop regarding your pre-purchased website maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Contact Us

Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Gainesville, FL Website Management Services

Have you grown weary of being notified about updates that are available? Concerned about the possibility of website downtime? Let our web development team take care of both worries through proactive website management!

Take a look at what is covered in our website management plans, outlined for you below:

1.) Proactive WordPress Updates

Our in-house team of website professionals is available to perform platform, theme, and plugin/extension updates on a quarterly or monthly basis for WordPress or WooCommerce websites!

  1. File & Database Backup: Our process begins by creating backups of both your website files and database.
  2. Install Updates: Next, we manually install any available updates on your website.
  3. Test: After the upgrades have been installed, we test your website for concerns.
  4. Finalize: If the updates were successful, you'll be better protected against security threats and malware! If the updates aren't successful, we'll discuss next steps.

2.) Remote Storage of Website Backups

Our process involves storing remote backups of your website and database in order to minimize the possibility of data loss.

3.) Site Uptime Monitoring

Our uptime monitoring system enables us to keep tabs on your site for any potential service outages.

In the event of a website outage, our web developers will receive an alert and take immediate action to identify and resolve the issue.

Pricing for Gainesville, FL Website Management

We offer website management plans in both monthly and quarterly durations for your convenience. With our service, you have the option to determine the frequency at which our team conducts remote backups and updates for your website.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Gainesville, FL Websites

With years of experience developing websites for Gainesville small businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Having said that, it's better to master a few platforms than try to specialize in them all. For that reason, our web maintenance agency for Gainesville websites tends to service only the following platforms:

  • Gainesville WordPress Website Maintenance
  • Gainesville WooCommerce Web Support
  • Gainesville Shopify Website Support
  • We've managed Joomla and Magento platforms for Gainesville small businesses in the past. However, we chose to move away from those platforms to allow our website maintenance consultants to focus more heavily on training and support within the other systems.

Example Website Support Service List for Gainesville, FL Organizations

After the launch of a website, we're often asked for detailed examples of Gainesville web maintenance requests. The following are some examples of Gainesville website maintenance packages we've provided in the past.

Simple Gainesville Website Updates

Changes to your Gainesville website could be as simple as updating a paragraph, swapping images, or adding a new page. This is just normal, routine website support to keep content fresh for both search engines and visitors.

Gainesville Site Speed Improvements

We can analyze your Gainesville website for hosting problems, caching concerns, unoptimized images, browser errors, broken links, poor queries, and more if it's slow. This will help improve page load times, which are beneficial to UX and search engine optimization.

Platform Updates / Security Patches

If your Gainesville website is running on a content management system, like WordPress, it is important to keep the platform updated. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.

Extension / Plugin Updates

It's important to update your Gainesville website's plugins and extensions to reflect the latest tweaks by the developers. It's similar to updating the CMS platform since it helps patch security and functionality concerns.

Google Search Console Issues

Did Google Search Console tell you about a coverage problem? If so, we can fix the coverage glitches, and let you know how it went. This will help your search engine placements, throughout Gainesville and beyond, by making Google happy!

Implement Structured Data

When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way of describing content on the web, whether it's a localized business in Gainesville or an ecommerce product.

Implement Open Graph on Your Website

Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your Gainesville business.

Setup Google Tag Manager

Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? No problem at all! We'll happily install Google Tag Manager on your Gainesville site and teach you how to use it.

Setup Conversion Tracking

It's important to setup conversion tracking for your Gainesville website if you want to understand the benefits of online marketing. Then you'll know where your conversions come from, whether it be direct traffic, organic search, or paid advertising.

Image Compression (Optimization)

Do you have a Gainesville website that's slow because of large images? No problem at all! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!

Integrate a Live Chat

Would you like to try live chat? Our specialists can help you pick the right live chat system, install the tracking code, and customize the design to match your Gainesville organization branding!

Review Error Log Files

Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform issues to prevent recurring error messages.

Reduce Spam with reCaptcha

To reduce unwanted submissions on your Gainesville website, we can setup an invisible or checkbox reCaptcha.

Install a Caching Plugin

Interested in installing a caching plugin for your Gainesville website, but don't know how to set it up? We can recommend caching plugins, or we can install and configure them for you!

Send Website Emails Over SMTP

We can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail to improve email deliverability.

Restrict IP Addresses

Have you been getting fake orders, contact submissions, or live chats from a particular network? Our team can help set up IP restrictions so your site doesn't get hit with as much malicious traffic.

Backup Your Website Files

Is it time to make a backup of your Gainesville website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major update or extension installation. Whenever you need help with creating and managing your development site, just let us know!

Create A/B Testing Rules

Are you a fan of making Gainesville website development changes based on statistical data? A/B testing can help you decide between two or more design layouts based on the data collected.

Setup 301 Redirects

Have you launched a new website or removed pages? Make sure your Gainesville website has 301 redirects to prevent or at least minimize 404 errors. We've seen businesses in and around Gainesville lose huge amounts of organic traffic due to widespread broken pages. We are happy to help you resolve broken pages through the creation of 301 redirects within .htaccess files, nginx templates, and CMS plugins.

Offer Website Training

Need help learning how to make simple tweaks to your Gainesville website? Let us know what training you need if your Gainesville site was built on a platform we work with, like Shopify or WordPress!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask Gainesville, FL Website Maintenance Agencies

Ask the Gainesville website support firm some questions about their services before you sign up for a package. It'll give you a better idea of the experience you'll have with their expert Florida website maintenance packages prior to making payment and providing website access. Let's go over some basic questions to ask:

  • Can you tell me how you handle website security? Do you run website security scans for clients?
  • When can I expect an average Gainesville web maintenance request to be completed?
  • Is your Gainesville website maintenance outsourced?
  • How much does Gainesville web support cost?
  • Do you have minimum deductions or minimum billable expenses for Gainesville website updates?
  • What are your normal hours of operation?
  • Will you keep me informed about new updates within my platform?

If you ask these questions to a Gainesville website services agency, you'll gain a better understanding of the future relationship, the security of your website, and the delivery time for important maintenance requests.

Gainesville, FL Web Maintenance Services and Tips

Companies in and around Gainesville often ask us for a website maintenance plan to establish routines and procedures. We can help your Gainesville organization set up a website support plan so all aspects of your website, hosting, and domain name are monitored regularly.

Annual Gainesville website maintenance tasks

  • Message your website hosting firm to see if they have upgraded servers you can switch your website to for faster page speeds.
  • Check if your website platform is releasing a major update in the near future which will require a major overhaul of your website.
  • Try restoring a website backup to make sure the data is good enough for a full recovery. Also, make sure your backups are stored somewhere else besides Gainesville.
  • Check out competitor sites (even those outside of Gainesville) to see if you're missing out on any competitive advantages they have over you.
  • Perform a full security review of your website to ensure nothing has been compromised or left vulnerable.
  • Verify structured data, open graph, and social links are all working properly.
  • Verify the necessity of any third party tracking, live chat, or heat map scripts that are installed.
  • Take down any unnecessary development or staging sites.

Semi-annual Gainesville website support tasks

  • Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
  • Check that your hosting account isn't about to expire and you can access it.
  • Make sure you can access your DNS in case anything needs to be changed.
  • Find out if your SSL certificate will expire soon.
  • Make sure your website backup schedule is working and you have remote backups.
  • Check if you have an automated image optimization service running.
  • Make sure the website doesn't throw any console errors.

Monthly Gainesville website support tasks

  • Ensure your website doesn't have any broken links, which affect UX and search engine optimization.
  • Check your website for performance issues after recent upgrades or changes.
  • Check Google Search Console for any coverage concerns.
  • Provide some kind of update to your content to keep your website fresh.
  • Check if there are available platform or extension updates.

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Hear what our customers are saying

Sarah Grantham

Sarah Grantham

Corey was absolutely amazing in helping me with my issue. He was encouraging as we worked through things that to me were huge, but he made them seem small. Will definitely use WebCitz again!!!
Joe Simmons

Joe Simmons

David Wurst and WebCitz have been a great hosting company to work with for over 10 years. They provide exceptional service and knowledge with their customers and always get it done immediately. I will never work with any other company.
George Ormond

George Ormond

Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
Dawn White

Dawn White

These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
Kendrick Jacobs

Kendrick Jacobs

Corey G at WebCitz was so professional and patient while helping us solve our issues. We appreciate his help so much. This company definitely needs more people like him. Amazing customer service! Thank you Corey G! (:
Southwest Radio Church

Southwest Radio Church

What can I say about this company? These people that work there? Unbelievable!! It doesn't matter when or why you call, they will help you. The other part of that statement is: I never have to call them! They made a web site for us that works 24/7. But if I do call they actually take care of it right then. ... great bunch of guys...Southwest Radio Church really appreciates you!!
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Let's Talk About Gainesville, FL Web Maintenance!