Our team doesn't just build Melbourne websites; we also offer website maintenance and support services because we know questions and concerns come up!
We're a web support agency with a team of website professionals that never outsources Melbourne web support to anyone.
We're the perfect choice for all your Melbourne website support needs, including platform upgrades, site speed improvements, security fixes, and issue resolutions.
You'll enjoy working with our team for your Melbourne web maintenance plans because of the emphasis we put on availability and communication. Our support team is happy to help if you need something basic done the same day or have a complicated question you'd like to explain over the phone.
We see website maintenance as a reactive support service where we provide your Melbourne organization with the right web developer resources to fix just about any problem. These are some examples of website concerns that Melbourne website support companies might fix:
Those services are just a taste of what Melbourne website maintenance might look like. In fact, Melbourne web support is basically anything a website developer or online marketer does to your website.
In addition to supporting Melbourne-area websites, our web support company also offers Boca Raton, Boynton Beach, Brandon, Cape Coral, Coral Springs, Daytona Beach, Deerfield Beach, Delray Beach, Deltona, Fort Lauderdale, Gainesville, Hialeah, Hollywood, Jacksonville, Lakeland, Largo, Miami, Miami Beach, Orlando, Palm Bay, Pembroke Pines, Pensacola, Pompano Beach, Port St Lucie, Royal Palm Beach, Sarasota, Spring Hill, St Petersburg, Sunrise, Tallahassee, Tamarac, Tampa, and West Palm Beach small businesses and large corporations help with their websites.
We charge a base rate of $119.50 per hour for our web maintenance plans, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.
There are no hidden fees, contracts, minimum deductions, or expirations when you purchase a web maintenance retainer.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you in the loop regarding your pre-purchased website maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.
Have you grown weary of being notified about updates that are available? Anxious about the risk of your website experiencing downtime? Let our web development team take care of both worries through proactive website management!
Take a look at what is covered in our website management plans, outlined for you below:
We have an in-house team of website professionals ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!
To mitigate the risk of data loss, we keep remote backups of both your website and database stored safely.
We use our uptime monitoring system to keep a close eye on your website for any signs of service outages.
If your website experiences downtime, our web developers will be alerted so that they can promptly investigate and address the issue.
We offer website management plans in both monthly and quarterly durations for your convenience. You have the flexibility to decide how frequently our team should perform remote backups and install available updates for your website.
With years of experience developing websites for Melbourne businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. For that reason, our website maintenance firm for Melbourne websites tends to service only the following platforms:
In the past, we provided web maintenance and support for Joomla and Magento platforms of Melbourne small businesses. However, we chose not to use those platforms so our web maintenance experts could focus on training and support within the more popular platforms.
After the launch of a website, we're often asked for detailed examples of Melbourne website support requests. We've performed these Melbourne web maintenance packages in the past and would be happy to do it for you too!
Changes to your Melbourne website could be as simple as updating a paragraph, swapping images, or adding a new page. These are just normal, routine website maintenance tasks to keep content fresh for both search engines and visitors.
If your Melbourne website isn't running as fast as it once was, we can review your website for hosting problems, caching concerns, unoptimized images, console errors, broken links, poor queries, and much more. User experience and SEO will both benefit from better page load times.
It's important to keep your Melbourne website updated if it runs on a CMS like WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.
It's important to upgrade plugins and extensions on your Melbourne website if they were developed and maintained by a third-party. The idea is similar to updating the CMS platform since it fixes security and functionality concerns.
Did you get a report from Google Search Console telling you about a coverage issue? If so, we'll look at the coverage glitches, fix them, and update you on the status. This will help your search engine placements, throughout Melbourne and beyond, by making Google happy!
Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a nearby Melbourne business, or an ecommerce product.
By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.
Would you like to manage custom scripts more easily with Google Tag Manager? That won't be a problem! We'll happily install Google Tag Manager on your Melbourne site and teach you how to use it.
If you are interested in understanding the benefit of the internet advertising plan for your Melbourne website, it is important to setup conversion tracking. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid advertising.
Are large images slowing down your Melbourne website? No problem at all! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!
Is your website ready for live chat? If you'd like us to recommend the best live chat system for your Melbourne business, install the tracking code, and customize the design for your branding, we can do it!
Do you have a lot of error_log files on your hosting account? To stop recurring error messages, we can diagnose the problem and update programming code.
If spambots are attacking your Melbourne website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.
Are you interested in installing a caching plugin in your Melbourne website, but not sure how to properly configure the settings for best website speed? We can help recommend caching plugins, or just install and configure them for you!
If you want to improve email deliverability, we can set up your contact form and website platform to send emails via SMTP instead of PHP mail.
Have you been getting fake orders, contact submissions, or live chats from a particular network? Our team can help set up IP restrictions so your website doesn't get hit with as much malicious traffic.
Is it time to make a backup of your Melbourne website? Let us help you create one-time or scheduled backups that you can store locally or offsite.
It is often recommended that you setup a development or staging website before proceeding with a major update or extension installation. Whenever you need help with creating and managing your development site, just let us know!
Do you prefer to make design modifications based on statistical data regarding how users interact with your Melbourne web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.
Have you launched a new website or removed pages? You will want to create 301 redirects for your Melbourne website to prevent broken pages from hurting your SEO. Having broken pages will cost your Melbourne small business a lot of organic traffic if they aren't fixed with 301 redirects. We can help you set up 301 redirects in .htaccess files, nginx templates, and CMS platforms.
Do you need help learning how to make changes to your Melbourne website? If your Melbourne website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!
Ask the Melbourne website maintenance agency some questions about their services before you sign up for a package. By doing this, you'll be able to better understand your future experience with their professional Florida web maintenance services before you submit payment or provide website access. Let's go over some easy questions to ask:
If you ask these questions to a Melbourne website services firm, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.
Companies in and around Melbourne often ask us for a web maintenance plan to establish routines and procedures. Whether it's your website, hosting, or domain name, we'll make sure your Melbourne small business has a web support plan to ensure optimum performance.