Melbourne Website Maintenance Services

Support for Melbourne Websites

Our team doesn't just build Melbourne websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Web Maintenance Experts for Melbourne, FL Small Businesses

We're a web support agency with a team of website professionals that never outsources Melbourne web support to anyone.

We're the perfect choice for all your Melbourne website support needs, including platform upgrades, site speed improvements, security fixes, and issue resolutions.

You'll enjoy working with our team for your Melbourne web maintenance plans because of the emphasis we put on availability and communication. Our support team is happy to help if you need something basic done the same day or have a complicated question you'd like to explain over the phone.

Our Melbourne, FL Website Maintenance Services

We see website maintenance as a reactive support service where we provide your Melbourne organization with the right web developer resources to fix just about any problem. These are some examples of website concerns that Melbourne website support companies might fix:

  • Upgrading your website platform to the latest version.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new web pages as you release new products or services.
  • Writing new blog content to help you stay fresh.
  • Rearranging the navigation menu of your Melbourne website.
  • Making your page faster to pass Google Core Web Vitals.
  • Take backups of your website's files and databases.
  • Changing the look and feel of your website.
  • Troubleshooting Google Search Console coverage glitches.
  • Adding structured data, open graph tags, etc.
  • Providing a solution to any other website problem.

Those services are just a taste of what Melbourne website maintenance might look like. In fact, Melbourne web support is basically anything a website developer or online marketer does to your website.

In addition to supporting Melbourne-area websites, our web support company also offers Boca Raton, Boynton Beach, Brandon, Cape Coral, Coral Springs, Daytona Beach, Deerfield Beach, Delray Beach, Deltona, Fort Lauderdale, Gainesville, Hialeah, Hollywood, Jacksonville, Lakeland, Largo, Miami, Miami Beach, Orlando, Palm Bay, Pembroke Pines, Pensacola, Pompano Beach, Port St Lucie, Royal Palm Beach, Sarasota, Spring Hill, St Petersburg, Sunrise, Tallahassee, Tamarac, Tampa, and West Palm Beach small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

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Pricing for Melbourne, FL Web Maintenance

We charge a base rate of $119.50 per hour for our web maintenance plans, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.

There are no hidden fees, contracts, minimum deductions, or expirations when you purchase a web maintenance retainer.

Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.

To keep you in the loop regarding your pre-purchased website maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Contact Us

Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Melbourne, FL Website Management Services

Have you grown weary of being notified about updates that are available? Anxious about the risk of your website experiencing downtime? Let our web development team take care of both worries through proactive website management!

Take a look at what is covered in our website management plans, outlined for you below:

1.) Proactive Website Updates

We have an in-house team of website professionals ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!

  1. Backup: We start by taking backups of your website files and database.
  2. Update: We then manually update your website by installing any available updates.
  3. Test: Our next step involves testing your website for any potential concerns following the installation of updates.
  4. Finalize the Work: Successfully completing the updates will enhance the security of your website and protect it against malware. Should the updates not be successful, we'll collaborate with you to determine the next steps.

2.) Remote Storage of Website Backups

To mitigate the risk of data loss, we keep remote backups of both your website and database stored safely.

3.) Uptime Monitoring

We use our uptime monitoring system to keep a close eye on your website for any signs of service outages.

If your website experiences downtime, our web developers will be alerted so that they can promptly investigate and address the issue.

Pricing for Melbourne, FL Website Management

We offer website management plans in both monthly and quarterly durations for your convenience. You have the flexibility to decide how frequently our team should perform remote backups and install available updates for your website.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Melbourne, FL Websites

With years of experience developing websites for Melbourne businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. For that reason, our website maintenance firm for Melbourne websites tends to service only the following platforms:

  • Melbourne WordPress Website Support
  • Melbourne WooCommerce Web Maintenance
  • Melbourne Shopify Website Maintenance
  • In the past, we provided web maintenance and support for Joomla and Magento platforms of Melbourne small businesses. However, we chose not to use those platforms so our web maintenance experts could focus on training and support within the more popular platforms.

Example Website Maintenance Service List for Melbourne, FL Organizations

After the launch of a website, we're often asked for detailed examples of Melbourne website support requests. We've performed these Melbourne web maintenance packages in the past and would be happy to do it for you too!

Simple Melbourne Website Tweaks

Changes to your Melbourne website could be as simple as updating a paragraph, swapping images, or adding a new page. These are just normal, routine website maintenance tasks to keep content fresh for both search engines and visitors.

Melbourne Page Performance Improvements

If your Melbourne website isn't running as fast as it once was, we can review your website for hosting problems, caching concerns, unoptimized images, console errors, broken links, poor queries, and much more. User experience and SEO will both benefit from better page load times.

Platform Upgrades / Security Updates

It's important to keep your Melbourne website updated if it runs on a CMS like WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.

Plugin / Extension Updates

It's important to upgrade plugins and extensions on your Melbourne website if they were developed and maintained by a third-party. The idea is similar to updating the CMS platform since it fixes security and functionality concerns.

Fixing Search Console Issues

Did you get a report from Google Search Console telling you about a coverage issue? If so, we'll look at the coverage glitches, fix them, and update you on the status. This will help your search engine placements, throughout Melbourne and beyond, by making Google happy!

Setup Structured Data

Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a nearby Melbourne business, or an ecommerce product.

Add Open Graph to Your Website

By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.

Add Google Tag Manager

Would you like to manage custom scripts more easily with Google Tag Manager? That won't be a problem! We'll happily install Google Tag Manager on your Melbourne site and teach you how to use it.

Setup Conversion Tracking

If you are interested in understanding the benefit of the internet advertising plan for your Melbourne website, it is important to setup conversion tracking. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid advertising.

Optimize Images

Are large images slowing down your Melbourne website? No problem at all! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!

Integrate a Live Chat

Is your website ready for live chat? If you'd like us to recommend the best live chat system for your Melbourne business, install the tracking code, and customize the design for your branding, we can do it!

Resolve Errors in Log Files

Do you have a lot of error_log files on your hosting account? To stop recurring error messages, we can diagnose the problem and update programming code.

Reduce Spam with reCaptcha

If spambots are attacking your Melbourne website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Install a Caching Plugin

Are you interested in installing a caching plugin in your Melbourne website, but not sure how to properly configure the settings for best website speed? We can help recommend caching plugins, or just install and configure them for you!

Setup SMTP Email

If you want to improve email deliverability, we can set up your contact form and website platform to send emails via SMTP instead of PHP mail.

Restrict Malicious IP Addresses

Have you been getting fake orders, contact submissions, or live chats from a particular network? Our team can help set up IP restrictions so your website doesn't get hit with as much malicious traffic.

Backup Your Website Files

Is it time to make a backup of your Melbourne website? Let us help you create one-time or scheduled backups that you can store locally or offsite.

Create a Testing Website

It is often recommended that you setup a development or staging website before proceeding with a major update or extension installation. Whenever you need help with creating and managing your development site, just let us know!

Implement A/B Testing

Do you prefer to make design modifications based on statistical data regarding how users interact with your Melbourne web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Add 301 Redirects

Have you launched a new website or removed pages? You will want to create 301 redirects for your Melbourne website to prevent broken pages from hurting your SEO. Having broken pages will cost your Melbourne small business a lot of organic traffic if they aren't fixed with 301 redirects. We can help you set up 301 redirects in .htaccess files, nginx templates, and CMS platforms.

Train You on Your Website

Do you need help learning how to make changes to your Melbourne website? If your Melbourne website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask Melbourne, FL Website Support Companies

Ask the Melbourne website maintenance agency some questions about their services before you sign up for a package. By doing this, you'll be able to better understand your future experience with their professional Florida web maintenance services before you submit payment or provide website access. Let's go over some easy questions to ask:

  • Can you tell me how you handle website security? Do you assess website security scans for businesses?
  • What is the delivery time for Melbourne web maintenance requests?
  • Do you outsource your Melbourne web maintenance services?
  • What are your Melbourne website maintenance costs?
  • Are there any minimum deductions or minimum billable expenses for Melbourne site updates?
  • At what times of the day are you working and able to take our maintenance requests?
  • When there are new upgrades on my platform, will you let me know?

If you ask these questions to a Melbourne website services firm, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.

Melbourne, FL Website Support Packages and Tips

Companies in and around Melbourne often ask us for a web maintenance plan to establish routines and procedures. Whether it's your website, hosting, or domain name, we'll make sure your Melbourne small business has a web support plan to ensure optimum performance.

Yearly Melbourne web maintenance work

  • Message your web hosting company to see if they have upgraded servers you can switch your website to for faster page speeds.
  • Check if your website platform has a new major release that will require an extensive website migration.
  • Attempt to restore a site backup to ensure the data being stored is sufficient for full recovery. Also make sure you are storing backups in a remote location away from Melbourne.
  • Look at competitor websites (even those outside of Melbourne) to see if you are missing out on new functionality for your own customers.
  • Ensure your website is secure by performing a full security review.
  • Ensure that structured data, open graph, and social links are all working.
  • Remove any unnecessary third party tracking, live chat, or heat map scripts that may have been installed in the past.
  • Take down any unnecessary development or staging sites.

Semi-annual Melbourne website maintenance tasks

  • Make sure you have access to your domain name and it's not about to expire. When you must renew your domain name, this will come in handy.
  • Check your hosting account credentials and make sure it's not about to expire.
  • Make sure you have access to your DNS.
  • Check if your SSL certificate will be expiring in the near future.
  • Make sure you have remote backups outside Melbourne and that your website backup schedule is working.
  • Check if you have an automated image optimization service running.
  • Check if the website is throwing any console errors.

Monthly Melbourne website maintenance tasks

  • Look for broken links on your website, which hurts search engine optimization and UX.
  • Make sure your website isn't having performance problems after recent upgrades.
  • See if there's anything wrong being reported within Google Search Console.
  • Update some of your service pages or blog articles to keep your website fresh.
  • See if there are any updates for your website platform or extensions.

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Hear what our customers are saying

Jeff Ring

Jeff Ring

This company is just a thrill to work with. Everyone is so friendly and eager to help even with the smallest items. They are always very accommodating when you stop by to look at the magnificent fish tank and will greet you with with a warm cappuccino.
Jen Ollanketo

Jen Ollanketo

WebCitz helped the Oshkosh Area Humane Society with our new website and they were great to work with. Responsive, professional and affordable. I think the biggest perk for us was having someone local we could talk to for assistance instead of long wait times. Definitely would recommend to anyone looking to start up or revamp their website.
Southwest Radio Church

Southwest Radio Church

What can I say about this company? These people that work there? Unbelievable!! It doesn't matter when or why you call, they will help you. The other part of that statement is: I never have to call them! They made a web site for us that works 24/7. But if I do call they actually take care of it right then. ... great bunch of guys...Southwest Radio Church really appreciates you!!
Kendrick Jacobs

Kendrick Jacobs

Corey G at WebCitz was so professional and patient while helping us solve our issues. We appreciate his help so much. This company definitely needs more people like him. Amazing customer service! Thank you Corey G! (:
Alo Health

Alo Health

WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
Dawn White

Dawn White

These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
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Let's Talk About Melbourne, FL Web Maintenance!