Palm Bay Website Maintenance Services

Support for Palm Bay Websites

Our team doesn't just build Palm Bay websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Website Support Experts for Palm Bay, FL Businesses

We're a website maintenance firm with a team of website experts that never outsources Palm Bay website maintenance to anyone.

Because of this, our web support company is the best choice for all your Palm Bay website support needs, including website platform upgrades, website speed improvements, site security fixes, and website issue resolutions.

We're the perfect choice for all your Palm Bay web maintenance needs, including platform upgrades, site performance improvements, security fixes, and issue resolutions.

You'll enjoy working with our team for your Palm Bay web support plans because of the emphasis we put on availability and availability. You'll have no problem getting in touch with a member of our website support team if you need something easy done today or if you have a complicated question that's best explained over the phone!

Our Palm Bay, FL Website Maintenance Services

We see website maintenance as a reactive support service where we provide your Palm Bay business with the right website developer resources to fix just about any problem. Here are a few examples of website issues that might need Palm Bay website maintenance:

  • Upgrading your site platform to the latest version.
  • Updating apps and plugins to make them safer and more functional.
  • Adding new web pages as you release new information.
  • Writing new blog content to help you stay fresh.
  • Rearranging your Palm Bay website's navigation menu.
  • Improve your page performance to pass Google Core Web Vitals.
  • Take backups of your website's files and databases.
  • Changing the look and feel of your website.
  • Fixing Google Search Console coverage issues.
  • Adding structured data, open graph tags, etc.
  • Providing solutions to other website concerns.

These are just a few of the Palm Bay web maintenance services we offer. In fact, Palm Bay web maintenance is really anything a website developer or internet marketer does to your website to change it in some manner.

In addition to supporting Palm Bay-area websites, our web maintenance firm also offers Boca Raton, Boynton Beach, Brandon, Cape Coral, Coral Springs, Daytona Beach, Deerfield Beach, Delray Beach, Deltona, Fort Lauderdale, Gainesville, Hialeah, Hollywood, Jacksonville, Lakeland, Largo, Melbourne, Miami, Miami Beach, Orlando, Pembroke Pines, Pensacola, Pompano Beach, Port St Lucie, Royal Palm Beach, Sarasota, Spring Hill, St Petersburg, Sunrise, Tallahassee, Tamarac, Tampa, and West Palm Beach small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

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Pricing for Palm Bay, FL Web Maintenance

We charge a base rate of $119.50 per hour for our website maintenance packages, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.

When you purchase a web maintenance retainer, there are no minimum deductions, expirations, contracts, or hidden fees.

Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.

We will send you a monthly update to keep you up-to-date on the time usage for your pre-purchased website maintenance retainer, providing details on how much time is left in your account.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Contact Us

Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Palm Bay, FL Website Management Services

Have you grown weary of being notified about updates that are available? Concerned about the possibility of website downtime? Let our web development team take care of both worries through proactive website management!

Below is a breakdown of everything that is included in our website management plans:

1.) Proactive WordPress Updates

We have an in-house team of website experts ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!

  1. File & Database Backup: Our process begins by creating backups of both your website files and database.
  2. Run Updates: After that, we proceed with manually installing any available updates for your site.
  3. Test: Our next step involves testing your website for any potential errors following the installation of upgrades.
  4. Finalize the Work: Successfully completing the updates will enhance the security of your website and protect it against malware. Should the updates not be successful, we'll collaborate with you to determine the next steps.

2.) Remotely Stored Site Backups

To mitigate the risk of data loss, we keep remote backups of both your website and database stored safely.

3.) Site Uptime Monitoring

Our uptime monitoring system enables us to keep tabs on your website for any potential service outages.

If your site goes down, an alert will be sent to our website developers to allow us to investigate the issue.

Pricing for Palm Bay, FL Website Management

We offer website management plans in both monthly and quarterly durations for your convenience. With our service, you have the option to determine the frequency at which our team conducts remote backups and updates for your website.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Palm Bay, FL Websites

With years of experience developing websites for Palm Bay businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Having said that, it's better to master a few platforms than try to specialize in them all. For that reason, our website support firm for Palm Bay websites tends to service only the following platforms:

  • Palm Bay WordPress Web Maintenance
  • Palm Bay WooCommerce Website Maintenance
  • Palm Bay Shopify Web Support
  • We've managed Joomla and Magento platforms for Palm Bay businesses in the past. The reason we moved away from those platforms was to let our web maintenance professionals focus more on training and support.

Example Web Support Service List for Palm Bay, FL Small Businesses

After the launch of a website, we're often asked for detailed examples of Palm Bay web maintenance requests. The following are some examples of Palm Bay web maintenance plans we've provided in the past.

Easy Palm Bay Website Modifications

Your Palm Bay website might need a paragraph updated, an image changed, or a new page added. This is just normal, routine website maintenance to keep content fresh for both search engines and visitors.

Palm Bay Page Speed Improvements

We can analyze your Palm Bay website for hosting glitches, caching issues, unoptimized images, browser errors, broken links, poor queries, and more if it's slow. It'll help improve page load times, which will make users and search engines happy.

Platform Updates / Security Upgrades

It's important to keep your Palm Bay website updated if it runs on a CMS like WordPress. The updates improve security and functionality - sometimes they're quick, so it's an easy win!

Plugin / Extension Upgrades

It's important to update your Palm Bay website's plugins and extensions to reflect the latest tweaks by the developers. It's similar to updating the CMS platform since it helps patch security and functionality glitches.

Google Search Console Fixes

Has Google Search Console told you there's a coverage problem? If so, we'll look at the coverage issues, fix them, and update you on the status. This will help your search engine rankings, throughout Palm Bay and beyond, by making Google happy!

Add Structured Data

Do you ever see product prices or reviews in Google organic search results? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local Palm Bay business, or an ecommerce product.

Add Open Graph to Your Website

When people share links of your Palm Bay business on social media, your website will look better if you add Open Graph Tags. These tags help define an image, title, and description for each page on your website.

Implement Google Tag Manager

Interested in using Google Tag Manager for managing custom scripts? That won't be a problem! We can add Google Tag Manager to your Palm Bay website and even give you a crash course in using Google Tag Manager.

Add Conversion Tracking

Tracking conversions is important if you want to understand the benefits of website advertising for your Palm Bay website. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.

Image Optimization

Do you have a Palm Bay website that's slow because of large images? That won't be a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!

Add Live Chat

Would you like to try live chat? If you'd like us to recommend the best live chat system for your Palm Bay business, install the tracking code, and customize the design for your branding, we can do it!

Resolve Errors in Log Files

Have you noticed large error_log files on your hosting account? If you're getting recurring error messages, we can update programming code or fix platform problems.

Reduce Spam with reCaptcha

If spambots are attacking your Palm Bay website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Implement a Caching Plugin

Interested in installing a caching plugin for your Palm Bay website, but don't know how to set it up? We can help you figure out which caching plugins to install and configure on your website!

Send Website Emails Over SMTP

We can configure your contact form and site platform to send emails through an SMTP account instead of PHP mail to improve email deliverability.

IP Address Restrictions

Have you been getting fake orders, contact submissions, or live chats from a particular network? If you want to protect your website from malicious traffic, we can help by implementing IP restrictions.

Create Website Backups

Is it time to make a backup of your Palm Bay website? Let us help you create one-time or scheduled backups that you can store locally or offsite.

Create a Development Website

Before you do a major update or extension installation, it's a good idea to setup a development or staging site. Just let us know if you need help creating and managing that development / staging site!

Create A/B Testing Rules

Are you a fan of making Palm Bay website development changes based on statistical data? A/B testing can help you decide between two or more design layouts based on the data collected.

Setup 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Palm Bay website. We've seen businesses in and around Palm Bay lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make changes to your Palm Bay website? If your Palm Bay website was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask Palm Bay, FL Web Maintenance Firms

Ask the Palm Bay web support company some questions about their services before you sign up for a package. It'll give you a better idea of the experience you'll have with their premium Florida web maintenance plans prior to making payment and providing site access. Let's go over some simple questions to ask:

  • What kind of security do you have on your site? Do you scan client websites for security?
  • When can I expect an average Palm Bay website maintenance request to be completed?
  • Do you outsource your Palm Bay web support services?
  • How much does Palm Bay website support cost?
  • Are there minimum deductions or minimum billable expenses for Palm Bay website updates?
  • At what times of the day are you working and able to take our maintenance requests?
  • When there are new updates on my platform, will you let me know?

If you ask any Palm Bay website services firm these questions before subscribing to their website support packages, you'll have a much better idea of the future relationship, the security of your website, and the expected delivery time for important requests.

Palm Bay, FL Website Maintenance Services and Tips

Companies in and around Palm Bay often ask us for a website support plan to establish routines and procedures. We can help your Palm Bay organization set up a web maintenance plan so all aspects of your website, hosting, and domain name are monitored regularly.

Yearly Palm Bay web support duties

  • Check if your web hosting provider has newer servers that your account can be migrated to.
  • Check if your website platform is releasing a major update in the near future which will require a major overhaul of your website.
  • Attempt to restore a website backup to ensure the data being stored is sufficient for full recovery. Also make sure you are storing backups in a remote location away from Palm Bay.
  • Check out competitor sites (even those outside of Palm Bay) to see if you're missing out on any competitive advantages they have over you.
  • Take a look at your website's security to make sure nothing's been compromised.
  • Ensure that structured data, open graph, and social links are all working.
  • Remove any unnecessary 3rd party tracking, live chat, or heat map scripts that may have been installed in the past.
  • Delete any development or staging websites you don't need.

Semi-annual Palm Bay website maintenance tasks

  • Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
  • Check that your hosting account isn't about to expire and you can access it.
  • Ensure you have access to your DNS in case you need to change anything.
  • Make sure your SSL certificate isn't expiring soon.
  • Make sure you have remote backups outside Palm Bay and that your website backup schedule is working.
  • Check if you have an automated image optimization service running.
  • See if there are any console errors on the website.

Monthly Palm Bay web support duties

  • Look for broken links on your website, which hurts SEO and UX.
  • Make sure your website isn't having performance concerns after recent upgrades.
  • See if there are any coverage errors in Google Search Console.
  • Keep your website fresh by updating your content within one of your service pages or blog articles.
  • Take a look at your website platform and extensions for any available updates.

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Hear what our customers are saying

Joe Simmons

Joe Simmons

David Wurst and WebCitz have been a great hosting company to work with for over 10 years. They provide exceptional service and knowledge with their customers and always get it done immediately. I will never work with any other company.
Tara Candland

Tara Candland

Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
Alo Health

Alo Health

WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
Wendy Bottesi

Wendy Bottesi

Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
Kendrick Jacobs

Kendrick Jacobs

Corey G at WebCitz was so professional and patient while helping us solve our issues. We appreciate his help so much. This company definitely needs more people like him. Amazing customer service! Thank you Corey G! (:
Sarah Grantham

Sarah Grantham

Corey was absolutely amazing in helping me with my issue. He was encouraging as we worked through things that to me were huge, but he made them seem small. Will definitely use WebCitz again!!!
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Let's Talk About Palm Bay, FL Web Maintenance!