Pensacola Website Maintenance Services

Support for Pensacola Websites

Our team doesn't just build Pensacola websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Web Maintenance Experts for Pensacola, FL Small Businesses

We're a web support agency with a team of website professionals that never outsources Pensacola web support to anyone.

We're the perfect choice for all your Pensacola website support needs, including platform upgrades, site speed improvements, security fixes, and issue resolutions.

We emphasize availability and communication for our Pensacola web support services. You'll have no problem getting in touch with a member of our website support team if you need something easy done today or if you have a complicated question that's best explained over the phone!

Our Pensacola, FL Web Maintenance Packages

We see web maintenance as a reactive support service where we provide your Pensacola business with the right website developer resources to fix just about any problem. These are some examples of site glitches that Pensacola web maintenance firms might fix:

  • Updating your website platform.
  • Updating apps and plugins to make them safer and more functional.
  • Adding new pages whenever you release something new.
  • Writing new blog content to help you stay fresh.
  • Rearranging the navigation menu of your Pensacola website.
  • Improving site speed to help you pass Google Core Web Vitals.
  • Backing up your website's files and databases.
  • Changing the look and feel of your website.
  • Troubleshooting Google Search Console coverage problems.
  • Adding structured data, open graph tags, etc.
  • Providing a solution to any other site problem.

Those services are just a taste of what Pensacola website support might look like. In fact, Pensacola web maintenance is basically anything a website developer or digital marketer does to your website.

In addition to supporting Pensacola-area websites, our web maintenance agency also offers Boca Raton, Boynton Beach, Brandon, Cape Coral, Coral Springs, Daytona Beach, Deerfield Beach, Delray Beach, Deltona, Fort Lauderdale, Gainesville, Hialeah, Hollywood, Jacksonville, Lakeland, Largo, Melbourne, Miami, Miami Beach, Orlando, Palm Bay, Pembroke Pines, Pompano Beach, Port St Lucie, Royal Palm Beach, Sarasota, Spring Hill, St Petersburg, Sunrise, Tallahassee, Tamarac, Tampa, and West Palm Beach small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

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Pricing for Pensacola, FL Website Maintenance

We charge a base rate of $119.50 per hour for our web maintenance services, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.

There are no hidden fees, contracts, minimum deductions, or expirations when you purchase a web maintenance retainer.

Please know we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes that much time.

We will send you a monthly update to keep you up-to-date on the time usage for your pre-purchased website maintenance retainer, providing details on how much time is left in your account.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Contact Us

Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Pensacola, FL Website Management Services

Have you grown weary of being notified about updates that are available? Anxious about the risk of your website experiencing downtime? By utilizing proactive website management, our web development team can handle both worries and keep your website running smoothly!

Below is a breakdown of everything that is included in our website management plans:

1.) Proactive Site Updates

We have an in-house team of website experts ready to perform platform updates, template updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!

  1. Backup: We start by taking backups of your website files and database.
  2. Install Updates: Next, we manually install any available updates on your website.
  3. Test: Once the updates have been installed, we perform a thorough check of your website to identify any problems.
  4. Finalize the Work: Successfully completing the updates will enhance the security of your website and protect it against malware. Should the updates not be successful, we'll collaborate with you to determine the next steps.

2.) Remote Storage of Website Backups

To mitigate the risk of data loss, we keep remote backups of both your website and database stored safely.

3.) Uptime Monitoring

We use our uptime monitoring system to keep a close eye on your website for any signs of service outages.

If your website experiences downtime, our web developers will be alerted so that they can promptly investigate and address the issue.

Pricing for Pensacola, FL Website Management

We offer website management plans in both monthly and quarterly durations for your convenience. You have the flexibility to decide how frequently our team should perform remote backups and install available updates for your website.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Pensacola, FL Websites

With years of experience developing websites for Pensacola organizations (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. Because of that, we tend to service only these platforms for Pensacola websites:

  • Pensacola WordPress Website Support
  • Pensacola WooCommerce Web Maintenance
  • Pensacola Shopify Website Maintenance
  • In the past, we provided web maintenance and support for Joomla and Magento platforms of Pensacola small businesses. However, we chose to move away from those platforms to allow our web maintenance experts to focus more heavily on training and support within the other systems.

Example Website Maintenance Service List for Pensacola, FL Organizations

After the launch of a website, we're often asked for detailed examples of Pensacola website support requests. We've performed these Pensacola web maintenance packages in the past and would be happy to do it for you too!

Simple Pensacola Website Tweaks

Your Pensacola website might need a paragraph updated, an image changed, or a new page added. Keeping content fresh for search engines and visitors is just normal, routine web maintenance.

Pensacola Website Speed Improvements

If your Pensacola site isn't running as fast as it once was, we can review your website for hosting errors, caching issues, unoptimized images, console errors, broken links, poor queries, and much more. This will help improve page load times, which are beneficial to user experience and SEO.

Platform Updates / Security Fixes

It's important to keep your Pensacola website updated if it runs on a CMS like WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.

Plugin / Extension Updates

It's important to upgrade plugins and extensions on your Pensacola website if they were developed and maintained by a third-party. The idea is similar to updating the CMS platform since it fixes security and functionality issues.

Fixing Search Console Issues

Did Google Search Console tell you about a coverage problem? If so, we can fix the coverage problems, and let you know how it went. By making Google happy, you'll boost your search engine rankings throughout Pensacola and beyond!

Setup Structured Data

Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a nearby business in Pensacola, and ecommerce product or some other common data type.

Implement Open Graph on Your Website

By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.

Add Google Tag Manager

Would you like to manage custom scripts more easily with Google Tag Manager? That won't be a problem! We'll happily install Google Tag Manager on your Pensacola website and teach you how to use it.

Setup Conversion Tracking

Tracking conversions is important if you want to understand the benefits of digital advertising for your Pensacola site. Then you'll know where your conversions come from, whether it be direct traffic, organic search, or paid ads.

Image Optimization

Are large images slowing down your Pensacola website? No problem at all! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!

Add Live Chat

Is your website ready for live chat? If you'd like us to recommend the best live chat system for your Pensacola business, install the tracking code, and customize the design for your branding, we can do it!

Resolve Errors in Log Files

Do you have a lot of error_log files on your hosting account? To stop recurring error messages, we can diagnose the problem and update programming code.

Reduce Spam with reCaptcha

To reduce unwanted submissions on your Pensacola website, we can setup an invisible or checkbox reCaptcha.

Implement a Caching Plugin

Interested in installing a caching plugin for your Pensacola website, but don't know how to set it up? We can help recommend caching plugins, or just install and configure them for you!

Setup SMTP Email

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

IP Address Restrictions

Have you been getting fake orders, contact submissions, or live chats from a particular network? Our team can help set up IP restrictions so your website doesn't get hit with as much malicious traffic.

Backup Your Website Files

Is it time to make a backup of your Pensacola website? Let us help you create one-time or scheduled backups that you can store locally or offsite.

Create a Testing Website

When you're doing a major upgrade or extension installation, you should set up a development or staging website first. Just let us know if you need help creating and managing that development / staging site!

Setup A/B Testing

Do you prefer to make design changes based on statistical data regarding how users interact with your Pensacola web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Do you have a new website or are you removing pages? You will want to create 301 redirects for your Pensacola site to prevent broken pages from hurting your search engine optimization. Having broken pages will cost your Pensacola small business a lot of organic traffic if they aren't fixed with 301 redirects. We can help you set up 301 redirects in .htaccess files, nginx templates, and CMS platforms.

Train You on Your Website

Do you need help learning how to make edits to your Pensacola website? If your Pensacola website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask Pensacola, FL Web Maintenance Companies

Ask the Pensacola web support agency some questions about their services before you sign up for a package. By doing this, you'll be able to better understand your future experience with their professional Florida website maintenance services before you submit payment or provide website access. You can ask these easy questions:

  • What kind of security do you have on your site? Do you scan client websites for security?
  • What's the delivery time for Pensacola web support?
  • Do you outsource your Pensacola website support services?
  • What are your Pensacola web maintenance costs?
  • Do you have minimum deductions or minimum billable expenses for Pensacola website updates?
  • Can you tell me what your normal business hours are?
  • When there are new updates on my platform, will you let me know?

If you ask these questions to a Pensacola website services firm, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.

Pensacola, FL Website Maintenance Packages and Tips

Companies in and around Pensacola often ask us for a website support plan to establish routines and procedures. Whether it's your website, hosting, or domain name, we'll make sure your Pensacola small business has a website maintenance plan to ensure optimum performance.

Annual Pensacola website support tasks

  • Check if your web hosting provider has newer servers that your account can be migrated to.
  • Ask your website developer if your site has a major platform release coming up that will require a lot of work to install.
  • Attempt to restore a website backup to ensure the data being stored is sufficient for full recovery. Also make sure you are storing backups in a remote location away from Pensacola.
  • Look at competitor websites (even those outside of Pensacola) to see if you are missing out on new functionality for your own customers.
  • Perform a full security review of your website to ensure nothing has been compromised or left vulnerable.
  • Make sure structured data, open graph, and social links are working.
  • Remove any unnecessary 3rd party tracking, live chat, or heat map scripts that may have been installed in the past.
  • Take down any unnecessary development or staging sites.

Semi-annual Pensacola web support duties

  • Make sure you have access to your domain name and it's not about to expire. When you must renew your domain name, this will come in handy.
  • Check your hosting account credentials and make sure it's not about to expire.
  • Make sure you have access to your DNS.
  • Find out if your SSL certificate will expire soon.
  • Make sure your website backup schedule is working and you have remote backups.
  • Make sure you're running an image optimization service.
  • Check if the website is throwing any browser errors.

Monthly Pensacola web support duties

  • Check for broken links on your website, which negatively impact UX and search engine optimization.
  • Check your website for performance concerns after recent updates or changes.
  • See if there's anything wrong being reported within Google Search Console.
  • Update some of your service pages or blog articles to keep your website fresh.
  • See if there are any updates for your website platform or extensions.

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Hear what our customers are saying

Southwest Radio Church

Southwest Radio Church

What can I say about this company? These people that work there? Unbelievable!! It doesn't matter when or why you call, they will help you. The other part of that statement is: I never have to call them! They made a web site for us that works 24/7. But if I do call they actually take care of it right then. ... great bunch of guys...Southwest Radio Church really appreciates you!!
Jen Ollanketo

Jen Ollanketo

WebCitz helped the Oshkosh Area Humane Society with our new website and they were great to work with. Responsive, professional and affordable. I think the biggest perk for us was having someone local we could talk to for assistance instead of long wait times. Definitely would recommend to anyone looking to start up or revamp their website.
Wendy Bottesi

Wendy Bottesi

Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
Tara Candland

Tara Candland

Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
Sarah Grantham

Sarah Grantham

Corey was absolutely amazing in helping me with my issue. He was encouraging as we worked through things that to me were huge, but he made them seem small. Will definitely use WebCitz again!!!
Alo Health

Alo Health

WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
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Let's Talk About Pensacola, FL Web Maintenance!