Georgia Website Maintenance Services

Support for Georgia Websites

Our team doesn't just build Georgia websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Web Support Specialists for Georgia Organizations

We're a web maintenance company with a team of site specialists that never outsources Georgia web maintenance to anyone.

We're the perfect choice for all your Georgia website maintenance needs, including platform upgrades, page speed improvements, security fixes, and issue resolutions.

You'll enjoy working with our team for your Georgia website support packages because of the emphasis we put on availability and communication. If you need something easy done the same day or have a complex question that is best explained over the phone, you'll have no problem getting in touch with a member of our website team to make it happen!

Our Georgia Web Maintenance Packages

We see web maintenance as a reactive support service where we provide your Georgia small business with the right web developer resources to fix just about any problem. These are some examples of website problems that Georgia web support agencies might fix:

  • Upgrading your website platform to the latest version.
  • Installing app or plugin updates to improve security and functionality.
  • Adding new pages whenever you release something new.
  • Writing new blog content to help you stay fresh.
  • Rearranging your Georgia website's navigation menu.
  • Making your page faster to pass Google Core Web Vitals.
  • Take backups of your website's files and databases.
  • Modifying the look and feel of your website's design.
  • Fixing website scan concerns or Google Search Console coverage glitches.
  • Adding structured data, open graph tags, etc.
  • Investigating the cause and providing a solution to any other website issue.

These are just a few of the Georgia website maintenance packages we offer. In fact, Georgia website support is basically anything a web designer or website marketer does to your website.

Our website maintenance and support firm is happy to provide Albany, Alpharetta, Athens, Atlanta, Augusta, Brookhaven, Columbus, Macon, Marietta, Roswell, Savannah, and Valdosta with fast website support services.

A Few of Our Web Maintenance & Support Specialists

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Pricing for Georgia Website Maintenance

The cost of our web maintenance services begins at $119.50/hour, but discounts are available for pre-purchased blocks of time, which can lower the hourly rate to as low as $99.95.

By obtaining a web maintenance retainer, you can avoid long-term contracts, hidden fees, minimum deductions, and expirations.

Kindly note that we seldom encounter tasks that take less than 10 minutes to complete, as reviewing an email or receiving a phone call, working on the task, providing feedback, and logging the task usually requires at least 10 minutes.

We will provide you with a monthly update on the remaining time balance of your pre-purchased website maintenance retainer to keep you informed of your usage.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Contact Us

Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Georgia Website Management Services

Are you weary of being continuously notified about available upgrades? Are you anxious about the potential for website downtime? Allow our web development team to alleviate your concerns through proactive website management!

The following is a rundown of the features included in our website management plans:

1.) Proactive Site Updates

Our team of website experts, who are based in-house, is equipped to perform platform updates, template updates, and plugin/extension updates on a monthly or quarterly schedule for WordPress or WooCommerce websites!

  1. Site Backup: Our first step involves generating backups of both your website files and database.
  2. Upgrades: Next in line, we manually install any updates that are available for your website.
  3. Review: We run a test on your website for concerns once the upgrades have been installed.
  4. Wrap Up: Successful updates will enhance your website's protection against malware and security threats! If the upgrades are not successful, we will collaborate on the next course of action.

2.) Remote Website Backups

We keep remote backups of your website and database to minimize the possibility of data loss.

3.) Uptime Monitoring

Within our uptime monitoring system, we oversee your website for any service outages.

An alert will be dispatched to our web developers if your website goes down, enabling us to examine the issue.

Pricing for Georgia Website Management

You have the choice of opting for website management plans with monthly and quarterly options. This gives you the flexibility to select the frequency at which our team performs remote backups and installs site updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Georgia Websites

With years of experience developing websites for Georgia businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. For that reason, our web maintenance firm for Georgia websites tends to service only the following platforms:

Example Website Support Service List for Georgia Small Businesses

After the launch of a website, we're often asked for detailed examples of Georgia website maintenance requests. We've performed these Georgia web support plans in the past and would be happy to do it for you too!

Easy Georgia Website Changes

A simple change to your Georgia website might include updating a paragraph on a page, swapping out an image, or adding a new page. Keeping content fresh for search engines and visitors is just normal, routine web support.

Georgia Page Performance Improvements

We can analyze your Georgia website for hosting issues, caching problems, unoptimized images, browser errors, broken links, poor queries, and more if it's slow. User experience and SEO will both benefit from better page load times.

Platform Updates / Security Upgrades

If your Georgia site is running on a content management system, like WordPress, it is important to keep the platform updated. This helps improve security and functionality - sometimes the upgrades are relatively quick to perform, which is a win-win!

Plugin / Extension Updates

If your Georgia website has functionality developed and maintained by a third-party, it is important to update those plugins and extensions to include the latest tweaks by the developers. It's similar to updating the CMS platform since it helps patch security and functionality glitches.

Fixing Search Console Issues

Did Google Search Console tell you about a coverage problem? If so, we can review the coverage issues, fix the problems, and update you on the results. This will help your search engine placements, throughout Georgia and beyond, by making Google happy!

Add Structured Data

Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is structured data, which is a standardized way of describing content on the web, whether it's a local area small business in Georgia or an ecommerce product.

Add Open Graph to Your Website

By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.

Setup Google Tag Manager

Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? That won't be a problem! We can add Google Tag Manager to your Georgia website and even give you a crash course in using Google Tag Manager.

Add Conversion Tracking

Tracking conversions is important if you want to understand the benefits of website advertising for your Georgia website. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid advertising.

Optimize Images

Are large images slowing down your Georgia website? Not a problem! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!

Add Live Chat

Do you want to try live chat on your website? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Georgia business!

Review Error Log Files

Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform problems to prevent recurring error messages.

Integrate reCaptcha on Contact Forms

If spambots are attacking your Georgia website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Setup a Caching Plugin

Are you interested in installing a caching plugin in your Georgia website, but not sure how to properly configure the settings for best site speed? We can help recommend caching plugins, or just install and configure them for you!

Setup SMTP Email

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

Restrict IP Addresses

Is your Georgia website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Create Website Backups

Do you want to create a backup of your Georgia website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design changes based on statistical data regarding how users interact with your Georgia web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Georgia website. We've seen businesses in and around Georgia lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make changes to your Georgia website? If your Georgia website was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask Georgia Web Support Companies

Ask the Georgia web maintenance agency some questions about their services before you sign up for a package. By doing this, you'll be able to better understand your relationship with the Georgia website maintenance team before you give them money or give them access to your site. Let's go over some simple questions to ask:

  • How do you handle website security? Do you run security scans of customer websites?
  • What's the turnaround time for Georgia web support?
  • Do you outsource your Georgia website support packages?
  • How much does Georgia web maintenance cost?
  • Are there any minimum deductions or minimum billable expenses for Georgia website updates?
  • At what times of the day are you working and able to take our maintenance requests?
  • Will you keep me informed about new updates within my platform?

We find it beneficial to run these questions by any Georgia website services company before subscribing to their website maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.

Georgia Website Support Packages and Tips

Companies in and around Georgia often ask us for a web maintenance plan to establish routines and procedures. Whether it's your website, hosting, or domain name, we'll make sure your Georgia small business has a web support plan to ensure optimum performance.

Yearly Georgia web maintenance work

  • Ask your web hosting company if they have newer servers you can migrate to.
  • Ask your web developer if your website has a major platform release coming up that will require a lot of work to install.
  • Attempt to restore a website backup to ensure the data being stored is sufficient for full recovery. Also make sure you are storing backups in a remote location away from Georgia.
  • Check out competitor sites (even those outside of Georgia) to see if you're missing out on any competitive advantages they have over you.
  • Ensure your site is secure by performing a full security review.
  • Ensure that structured data, open graph, and social links are all working.
  • Verify the necessity of any third party tracking, live chat, or heat map scripts that are installed.
  • Remove any unnecessary development or staging websites.

Semi-annual Georgia website maintenance tasks

  • Ensure you have access to your domain name and that it isn't expiring soon. This will be helpful when you must process a domain name renewal.
  • Check that your hosting account isn't about to expire and you can access it.
  • Make sure you have access to your DNS.
  • Find out if your SSL certificate will expire soon.
  • Verify your website backup schedule is working properly, and you have remote backups outside of Georgia.
  • Check if you have an automated image optimization service running.
  • See if there are any console errors on the website.

Monthly Georgia website maintenance tasks

  • Ensure your website doesn't have any broken links, which affect UX and search engine optimization.
  • Make sure your website isn't having performance concerns after recent updates.
  • See if there's anything wrong being reported within Google Search Console.
  • Provide some kind of update to your content to keep your website fresh.
  • Check if there are available platform or extension upgrades.

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Web Support Services throughout Georgia

If you've been searching for experienced website maintenance and support agencies serving major cities throughout Georgia, we'll be the website support team you want to contact. Our web maintenance experts frequently offer website maintenance and help in Albany, Alpharetta, Athens, Atlanta, Augusta, Brookhaven, Columbus, Macon, Marietta, Roswell, Savannah, or Valdosta throughout Georgia. From easy website updates and platform upgrades, to website training and emergency support, our website support firm will have you covered!

When searching for website consultants to handle website maintenance and support in smaller cities throughout Georgia, we still hope you'll consider our web maintenance packages. We have a full staff of dedicated website specialists ready to help Georgia-area organizations. Whether your business is located in Albany, Northeast Cobb, West Dougherty, or a different city, our website maintenance firm will be ready to help with all your Georgia website support plans!

Hear what our customers are saying

Tara Candland

Tara Candland

Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
Wendy Bottesi

Wendy Bottesi

Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
Kendrick Jacobs

Kendrick Jacobs

Corey G at WebCitz was so professional and patient while helping us solve our issues. We appreciate his help so much. This company definitely needs more people like him. Amazing customer service! Thank you Corey G! (:
Southwest Radio Church

Southwest Radio Church

What can I say about this company? These people that work there? Unbelievable!! It doesn't matter when or why you call, they will help you. The other part of that statement is: I never have to call them! They made a web site for us that works 24/7. But if I do call they actually take care of it right then. ... great bunch of guys...Southwest Radio Church really appreciates you!!
Alo Health

Alo Health

WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
Jeff Ring

Jeff Ring

This company is just a thrill to work with. Everyone is so friendly and eager to help even with the smallest items. They are always very accommodating when you stop by to look at the magnificent fish tank and will greet you with with a warm cappuccino.
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