Our team doesn't just build Columbus websites; we also offer website maintenance and support services because we know questions and concerns come up!
Our website maintenance firm works out of a single location and never outsources Columbus website support.
This makes our web maintenance firm the perfect choice to provide all your Columbus website support needs, including website platform upgrades, site speed improvements, website security fixes, website issue resolutions, and anything else related to improving your site.
You'll enjoy working with our team for your Columbus website support plans because of the emphasis we put on communication and availability. If you need something basic done the same day or have a complex question that is best explained over the phone, you'll have no problem getting in touch with a member of our website team to make it happen!
Web maintenance is a reactive support service that connects you with the right web developer to fix nearly any website issue. There are many examples of website issues that might require service from Columbus web support companies, including:
The previously mentioned services are just a glimpse of what we view as possible Columbus web support services. In fact, Columbus website support is really anything a web developer or digital marketer does to your website to change it in some manner.
In addition to supporting Columbus-area websites, our web support agency also offers Albany, Alpharetta, Athens, Atlanta, Augusta, Brookhaven, Macon, Marietta, Roswell, Savannah, and Valdosta small businesses and large corporations help with their websites.
Our website maintenance services start at $119.50 per hour, however, we provide discounts for pre-purchased blocks of time which can reduce the rate to as low as $99.95 per hour.
If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you informed of the time usage on your pre-purchased web maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.
Are you getting annoyed by constant notifications regarding available updates? Worried about website downtime? Let our web development team take care of both worries through proactive site management!
Here is a list of what is included in our website management plans:
You can rely on our team of website consultants to perform platform, template, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!
Our process involves storing remote backups of your website and database in order to minimize the possibility of data loss.
We monitor your website for service outages within our uptime monitoring system.
If your website goes down, an alert will be sent to our website developers to allow us to investigate the issue.
You can select between monthly or quarterly options for our site management plans. This allows you to choose how often our team processes remote backups and installs available website updates.
For Columbus small businesses, we have a team of web designers and web developers who have experience with multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our website maintenance agency for Columbus websites tends to service only the following platforms:
In the past, we provided website maintenance and support for Joomla and Magento platforms of Columbus organizations. The reason we moved away from those platforms was to let our website support experts focus more on training and support.
We're often asked for examples of Columbus website support requests after a website launches. Here are several examples of Columbus web maintenance plans we've been asked to perform in the past and would be more than happy to provide to you!
A simple change to your Columbus website might include updating a paragraph on a page, swapping out an image, or adding a new page. Keeping content fresh for search engines and visitors is just normal, routine website maintenance.
If your Columbus website isn't running as fast as it once was, we can review your website for hosting issues, caching problems, unoptimized images, console errors, broken links, poor queries, and much more. It'll help improve page load times, which will make users and search engines happy.
It's important to keep your Columbus website updated if it runs on a CMS like WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.
It's important to upgrade plugins and extensions on your Columbus website if they were developed and maintained by a third-party. This is similar to the idea of updating the CMS platform since it helps patch security and functionality issues.
Did you get a report from Google Search Console telling you about a coverage issue? If so, we can fix the coverage problems, and let you know how it went. Make Google happy, and you'll rank higher throughout Columbus and beyond!
Do you ever see product prices or reviews in Google organic search results? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local Columbus business, or an ecommerce product.
By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.
Would you like to manage custom scripts more easily with Google Tag Manager? Not a problem! We can add Google Tag Manager to your Columbus website and even give you a crash course in using Google Tag Manager.
It's important to setup conversion tracking for your Columbus website if you want to understand the benefits of online advertising. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or PPC advertising.
Do you have a Columbus website that's slow because of large images? That won't be a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!
Is your website ready for live chat? Our experts can help you pick the right live chat system, install the tracking code, and customize the design to match your Columbus small business branding!
Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform concerns to prevent recurring error messages.
To reduce unwanted submissions on your Columbus website, we can setup an invisible or checkbox reCaptcha.
Interested in installing a caching plugin for your Columbus website, but don't know how to set it up? We can help you figure out which caching plugins to install and configure on your website!
If you want to improve email deliverability, we can set up your contact form and website platform to send emails via SMTP instead of PHP mail.
Is your Columbus website getting fake orders, contact submissions, or live chats? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.
Do you want to create a backup of your Columbus website? Backups can be performed one-time, or scheduled at specific intervals, and stored locally or offsite.
It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. Just let us know if you need help creating and managing that development / staging site!
Are you a fan of making Columbus web development changes based on statistical data? We can help you run A/B testing to help you decide which design or content layouts are best.
Are you launching a new website or removing pages from your website? You should create 301 redirects for your Columbus site. We've seen businesses in and around Columbus lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.
Do you need help learning how to make modifications to your Columbus website? If your Columbus website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!
If you're thinking about signing up for any Columbus web maintenance package, make sure you ask the company how their services work. This will help you get a better idea of the experience you will have with their professional Georgia web support services before you submit payment and provide website access. Let's go over some easy questions to ask:
If you ask these questions to a Columbus website services firm, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.
Larger companies in and around Columbus often ask us for a web maintenance plan. We are happy to help your Columbus small business develop a web support plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.