Columbus Website Maintenance Services

Our Columbus, GA Web Maintenance Packages

Web maintenance is a reactive support service that connects you with the right web developer to fix nearly any website issue. There are many examples of website issues that might require service from Columbus web support companies, including:

• Upgrading your website platform to the latest version.
• Installing app or plugin updates to improve security and functionality.
• Adding new pages whenever you release something new.
• Freshen up your blog with new content.
• Rearranging the navigation menu of your Columbus website.
• Improve your website speed to pass Google Core Web Vitals.
• Take backups of your website's files and databases.
• Changing the look and feel of your site.
• Troubleshooting Google Search Console coverage glitches.
• Enhancing technical SEO with structured data, open graph tags, etc.
• Providing a solution to any other website problem.

The previously mentioned services are just a glimpse of what we view as possible Columbus web support services. In fact, Columbus website support is really anything a web developer or digital marketer does to your website to change it in some manner.

In addition to supporting Columbus-area websites, our web support agency also offers Albany, Alpharetta, Athens, Atlanta, Augusta, Brookhaven, Macon, Marietta, Roswell, Savannah, and Valdosta small businesses and large corporations help with their websites.

Pricing for Columbus, GA Web Maintenance

Our website maintenance services start at $119.50 per hour, however, we provide discounts for pre-purchased blocks of time which can reduce the rate to as low as $99.95 per hour.

If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.

Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.

To keep you informed of the time usage on your pre-purchased web maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.

Our Columbus, GA Website Management Services

Are you getting annoyed by constant notifications regarding available updates? Worried about website downtime? Let our web development team take care of both worries through proactive site management!

Here is a list of what is included in our website management plans:

1.) Proactive Site Updates

You can rely on our team of website consultants to perform platform, template, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!

1. Backup: We start by taking backups of your website files and database.
2. Run Updates: After that, we proceed with manually installing any available updates for your website.
3. Test: Our next step involves testing your website for any potential concerns following the installation of upgrades.
4. Finalize the Work: Successfully completing the updates will enhance the security of your website and protect it against malware. Should the updates not be successful, we'll collaborate with you to determine the next steps.

2.) Remote Storage of Website Backups

Our process involves storing remote backups of your website and database in order to minimize the possibility of data loss.

3.) Uptime Monitoring

We monitor your website for service outages within our uptime monitoring system.

If your website goes down, an alert will be sent to our website developers to allow us to investigate the issue.

Pricing for Columbus, GA Website Management

You can select between monthly or quarterly options for our site management plans. This allows you to choose how often our team processes remote backups and installs available website updates.

The Platforms We Maintain for Columbus, GA Websites

For Columbus small businesses, we have a team of web designers and web developers who have experience with multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our website maintenance agency for Columbus websites tends to service only the following platforms:

• Columbus WordPress Website Support
• Columbus WooCommerce Web Maintenance
• Columbus Shopify Web Maintenance

In the past, we provided website maintenance and support for Joomla and Magento platforms of Columbus organizations. The reason we moved away from those platforms was to let our website support experts focus more on training and support.

Example Website Maintenance Service List for Columbus, GA Businesses

We're often asked for examples of Columbus website support requests after a website launches. Here are several examples of Columbus web maintenance plans we've been asked to perform in the past and would be more than happy to provide to you!

Easy Columbus Website Modifications

A simple change to your Columbus website might include updating a paragraph on a page, swapping out an image, or adding a new page. Keeping content fresh for search engines and visitors is just normal, routine website maintenance.

Columbus Page Speed Improvements

If your Columbus website isn't running as fast as it once was, we can review your website for hosting issues, caching problems, unoptimized images, console errors, broken links, poor queries, and much more. It'll help improve page load times, which will make users and search engines happy.

Platform Upgrades / Security Updates

It's important to keep your Columbus website updated if it runs on a CMS like WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.

Extension / Plugin Updates

It's important to upgrade plugins and extensions on your Columbus website if they were developed and maintained by a third-party. This is similar to the idea of updating the CMS platform since it helps patch security and functionality issues.

Google Search Console Fixes

Did you get a report from Google Search Console telling you about a coverage issue? If so, we can fix the coverage problems, and let you know how it went. Make Google happy, and you'll rank higher throughout Columbus and beyond!

Setup Structured Data

Do you ever see product prices or reviews in Google organic search results? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local Columbus business, or an ecommerce product.

Add Open Graph to Your Website

By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.

Add Google Tag Manager

Would you like to manage custom scripts more easily with Google Tag Manager? Not a problem! We can add Google Tag Manager to your Columbus website and even give you a crash course in using Google Tag Manager.

Implement Conversion Tracking

It's important to setup conversion tracking for your Columbus website if you want to understand the benefits of online advertising. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or PPC advertising.

Optimize Images

Do you have a Columbus website that's slow because of large images? That won't be a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!

Integrate a Live Chat

Is your website ready for live chat? Our experts can help you pick the right live chat system, install the tracking code, and customize the design to match your Columbus small business branding!

Review Error Log Files

Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform concerns to prevent recurring error messages.

Setup reCaptcha on Forms

To reduce unwanted submissions on your Columbus website, we can setup an invisible or checkbox reCaptcha.

Setup a Caching Plugin

Interested in installing a caching plugin for your Columbus website, but don't know how to set it up? We can help you figure out which caching plugins to install and configure on your website!

Send Website Emails Over SMTP

If you want to improve email deliverability, we can set up your contact form and website platform to send emails via SMTP instead of PHP mail.

Restrict Malicious IP Addresses

Is your Columbus website getting fake orders, contact submissions, or live chats? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Create Website Backups

Do you want to create a backup of your Columbus website? Backups can be performed one-time, or scheduled at specific intervals, and stored locally or offsite.

Create a Testing Website

It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. Just let us know if you need help creating and managing that development / staging site!

Create A/B Testing Rules

Are you a fan of making Columbus web development changes based on statistical data? We can help you run A/B testing to help you decide which design or content layouts are best.

Add 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Columbus site. We've seen businesses in and around Columbus lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make modifications to your Columbus website? If your Columbus website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

Questions to Ask Columbus, GA Website Support Firms

If you're thinking about signing up for any Columbus web maintenance package, make sure you ask the company how their services work. This will help you get a better idea of the experience you will have with their professional Georgia web support services before you submit payment and provide website access. Let's go over some easy questions to ask:

• How do you handle website security? Do you run security scans of customer websites?
• What's the delivery time for Columbus web maintenance?
• Are you outsourcing your Columbus web maintenance services?
• What are your Columbus website maintenance costs?
• Are there minimum deductions or minimum billable expenses for Columbus site updates?
• At what times of the day are you working and able to take our maintenance requests?
• When there are new upgrades on my platform, will you let me know?

If you ask these questions to a Columbus website services firm, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.

Columbus, GA Website Support Packages and Tips

Larger companies in and around Columbus often ask us for a web maintenance plan. We are happy to help your Columbus small business develop a web support plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.

Yearly Columbus web maintenance work

• Ask your web hosting company if they have newer servers you can migrate to.
• Ask your web developer if your website has a major platform release coming up that will require a lot of work to install.
• Restore a website backup to make sure the data is enough for full recovery. Also, make sure your backups are stored remotely.
• Look at competitor websites (even those outside of Columbus) to see if you are missing out on new functionality for your own customers.
• Take a look at your website's security to make sure nothing's been compromised.
• Ensure that structured data, open graph, and social links are all working.
• Remove any unnecessary external tracking, live chat, or heat map scripts that may have been installed in the past.
• Take down any unnecessary development or staging sites.

Semi-annual Columbus website support tasks

• Make sure you have access to your domain name and it's not about to expire. When you must renew your domain name, this will come in handy.
• Ensure you have access to your hosting account and that it isn't expiring soon.
• Ensure you have access to your DNS in case you need to change anything.
• Check if your SSL certificate will be expiring in the near future.
• Make sure your website backup schedule is working and you have remote backups.
• If you have an automated image optimization service, verify it is working properly.
• Check if the website is throwing any browser errors.

Monthly Columbus web maintenance tasks

• Look for broken links on your website, which hurts search engine optimization and UX.
• Make sure your website isn't having performance errors after recent upgrades.
• See if there's anything wrong being reported within Google Search Console.
• Update some of your service pages or blog articles to keep your website fresh.
• See if there are any updates for your website platform or extensions.

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