Hawaii Website Maintenance Services

Top Hawaii Web Support Teams

We've created a list of the top Hawaii website support companies to help you find a web support team. If you'd like a quote from us, just fill out the form:

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Website Maintenance Consultants for Hawaii Small Businesses

We are a web maintenance agency with a team of website consultants that works from a single location and never outsources Hawaii website support services.

Because of this, our web maintenance firm is the best choice for all your Hawaii website support needs, including website platform upgrades, site speed improvements, website security fixes, and website issue resolutions.

We're the perfect choice for all your Hawaii web support needs, including platform upgrades, page performance improvements, security fixes, and issue resolutions.

We emphasize availability and communication for our Hawaii web support plans. You'll have no problem getting in touch with a member of our website support team if you need something simple done today or if you have a complicated question that's best explained over the phone! Let's proceed with a ranked list of the best-reviewed Website Maintenance firms we could find in Hawaii!

Top 1 Hawaii Web Support Companies

When it comes to finding the best website support companies in Hawaii, it can be challenging to determine which businesses are worth your investment.

To help make the process a little easier, we've compiled a list of 1 website maintenance companies in and Honolulu based on the high number of positive reviews they've received online.

It's important to note we have no personal or professional relationship with any of these Hawaii web support companies, nor have we received any payments or incentives to include them in our rankings. Our list is based solely on the online reputation and feedback of these businesses, providing an objective and unbiased perspective.

1.) Hawaii Biz Marketing

Located Near Honolulu

At the time of this writing, Hawaii Biz Marketing had 21 reviews.

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If you aren't located near one of those larger cities, no need to worry! These website support agencies help small businesses in other Hawaii cities like Honolulu, Hilo, Kailua, Kapolei, Kaneohe, Waipahu, Mililani Town, Ewa Gentry, Schofield Barracks, Ewa Beach, Wahiawa, Makakilo, Kihei, Wailuku, Nanakuli, Pearl City, Kahului, Kalaoa, Waianae, Lahaina, Aiea, Holualoa, Waimalu, Kula, Lihue, Waikoloa Village, Haiku-Pauwela, Halawa, Maili, Makawao, Mountain View, Kapaa, Pukalani, Wailea, Kahaluu, Ahualoa, Hawi, Honalo, Kaanapali, Kahuku, Kalaheo, Kekaha, Kealakekua, Maunawili, Naalehu, Papaikou, Pepeekeo, Princeville, Volcano, etc!

A Few of Our Web Maintenance & Support Specialists

Jake FDavid WAshton HDana CMicah SJustin F

Our Hawaii Web Maintenance Packages

We view web maintenance to be a reactive support service that provides your Hawaii small business with the appropriate web developer resources to solve nearly any website problem. Here are a few examples of website concerns that might need Hawaii website support:

  • Updating your website platform.
  • Updating apps and plugins to make them safer and more functional.
  • Adding new web pages as you release new products or services.
  • Writing new blog content to help you stay fresh.
  • Rearranging the navigation menu of your Hawaii website.
  • Improve your page speed to pass Google Core Web Vitals.
  • Take backups of your website's files and databases.
  • Making your website look and feel better.
  • Fixing website scan problems or Google Search Console coverage concerns.
  • Improving technical search engine optimization by adding structured data, open graph tags, etc.
  • Investigating the cause and providing a solution to any other website issue.

These are just a few of the Hawaii website maintenance services we offer. In fact, Hawaii website support is basically anything a web developer or digital marketer does to your website.

5 Reasons Why Your Slow Website is Costing You Sales

Pricing for Hawaii Web Maintenance

Our website maintenance plans start at $119.50/hour; however, we offer reduced rates as low as $99.95/hour for pre-purchased blocks of time.

If you opt for a website maintenance retainer, there are no minimum deductions, contracts, expirations, or hidden fees.

It's important to note that it's uncommon for us to receive tasks that can be completed within less than 10 minutes, as the task review process, responding to emails or phone calls, providing feedback, and logging the task typically take up a minimum of 10 minutes.

You'll receive a monthly update from us to inform you of your pre-purchased web support retainer's remaining time balance, keeping you in the loop about your usage.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
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Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Hawaii Website Management Plans

Are you tired of receiving constant update warnings? Does the possibility of website downtime worry you? Our web development team can mitigate both of your problems through proactive site management!

Our website management plans encompass the following elements:

1.) Proactive Website Updates

Our team of website consultants, who are based in-house, is equipped to perform platform updates, template updates, and plugin/extension updates on a monthly or quarterly schedule for WordPress or WooCommerce websites!

  1. Backup: To begin, we create backups of both your website files and database.
  2. Install Update: Subsequently, we proceed to manually install any available updates on your website.
  3. Review: We run a test on your site for glitches once the updates have been installed.
  4. Finish: Successfully upgrading will bolster your website's defense against malware and security threats! In the event of unsuccessful upgrades, we will work together to determine the next steps.

WordPress Update Management

2.) Remote Website Backups

To help mitigate the risk of data loss, we maintain remote backups of both your website and database.

Offsite Backups

3.) Uptime Monitoring

Within our uptime monitoring system, we oversee your website for any service outages.

An alert will be dispatched to our web developers if your website goes down, enabling us to examine the issue.

Uptime Monitoring

Pricing for Hawaii Website Management

We provide website management plans with monthly and quarterly options. You have the freedom to determine how frequently our team should carry out remote backups and site updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Hawaii Websites

We have a diverse team of web designers and web developers, for Hawaii businesses, who have been immersed in multiple website platforms over the years. Having said that, it's better to master a few platforms than try to specialize in them all. Because of that, we tend to service only these platforms for Hawaii websites:

Example Website Support Service List for Hawaii Small Businesses

We are often asked for detailed examples of Hawaii website maintenance requests that might come up after the launch of a website. The following are some examples of Hawaii website support packages we've provided in the past.

Website Updates

Simple Hawaii Website Tweaks

Your Hawaii site might need a paragraph updated, an image changed, or a new page added. These are just normal, routine website support tasks to keep content fresh for both search engines and visitors.

Page Speed Improvements

Hawaii Site Performance Improvements

If your Hawaii website isn't running as fast as it once was, we can review your website for hosting glitches, caching issues, unoptimized images, browser errors, broken links, poor queries, and much more. It'll help improve page load times, which will make users and search engines happy.

Security Patches

Platform Updates / Security Upgrades

Keeping your Hawaii website's content management system updated is important if it's running on WordPress. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!

Plugins

Plugin / Extension Upgrades

If your Hawaii website has functionality developed and maintained by a third-party, it is important to upgrade those plugins and extensions to include the latest changes by the developers. It's similar to updating the CMS platform since it helps patch security and functionality issues.

Google Search Console

Fixing Search Console Issues

Has Google Search Console told you there's a coverage problem? If so, we can review the coverage problems, fix the concerns, and update you on the results. This will help your search engine rankings, throughout Hawaii and beyond, by making Google happy!

Structured Data

Setup Structured Data

Do you ever see product prices or reviews in Google organic search results? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local Hawaii company, or an ecommerce product.

Open Graph Tags

Implement Open Graph on Your Website

Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your Hawaii organization.

Google Tag Manager

Setup Google Tag Manager

Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? That won't be a problem! We'll happily install Google Tag Manager on your Hawaii website and teach you how to use it.

Conversion Tracking

Add Conversion Tracking

If you are interested in understanding the benefit of the internet marketing campaign for your Hawaii website, it is important to setup conversion tracking. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.

Image Optimization

Optimize Images

Are large images slowing down your Hawaii website? No problem at all! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!

Live Chat

Setup Live Chat

Do you want to try live chat on your website? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Hawaii business!

Error Logs

Review Error Log Files

Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform errors to prevent recurring error messages.

Recaptcha

Integrate reCaptcha on Contact Forms

If spambots are attacking your Hawaii website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Caching

Setup a Caching Plugin

Are you interested in installing a caching plugin in your Hawaii website, but not sure how to properly configure the settings for best site performance? We can help recommend caching plugins, or just install and configure them for you!

SMTP

Setup SMTP Email

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

IP Address Restrictions

Restrict IP Addresses

Is your Hawaii website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Website Backups

Create Website Backups

Do you want to create a backup of your Hawaii website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Staging / Dev Websites

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

A/B Testing

Implement A/B Testing

Do you prefer to make design changes based on statistical data regarding how users interact with your Hawaii web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Redirects

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Hawaii website. We've seen businesses in and around Hawaii lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Website Training

Provide Website Training

Do you need help learning how to make edits to your Hawaii website? If your Hawaii website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

Hawaii Web Designers

Questions to Ask Hawaii Website Maintenance Firms

Before signing up for any Hawaii website support package, it is important to ask the Hawaii web maintenance firm some questions about how their services work. It'll give you a better idea of the relationship you'll have with the Hawaii web support team before you pay them, give them website access, and give them full access to your hosting. You can ask these easy questions:

  • What kind of security do you have on your site? Do you scan client websites for security?
  • What is the delivery time for Hawaii web support requests?
  • Do you outsource your Hawaii website support plans?
  • What are your Hawaii website maintenance costs?
  • Are there minimum deductions or minimum billable expenses for Hawaii website updates?
  • At what times of the day are you working and able to take our maintenance requests?
  • How will I know about new upgrades to my platform?

We find it beneficial to run these questions by any Hawaii website services agency before subscribing to their website maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.

Hear what our customers are saying

Carissa Giebel

Carissa Giebel

They are great to work with. Always quick to respond to my questions and assist when needed! They have been working with me at Legacy Law Group, LLC for many years.
Tara Candland

Tara Candland

Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
Jeff Ring

Jeff Ring

This company is just a thrill to work with. Everyone is so friendly and eager to help even with the smallest items. They are always very accommodating when you stop by to look at the magnificent fish tank and will greet you with with a warm cappuccino.
Wendy Bottesi

Wendy Bottesi

Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
Kendrick Jacobs

Kendrick Jacobs

Corey G at WebCitz was so professional and patient while helping us solve our issues. We appreciate his help so much. This company definitely needs more people like him. Amazing customer service! Thank you Corey G! (:
Jen Ollanketo

Jen Ollanketo

WebCitz helped the Oshkosh Area Humane Society with our new website and they were great to work with. Responsive, professional and affordable. I think the biggest perk for us was having someone local we could talk to for assistance instead of long wait times. Definitely would recommend to anyone looking to start up or revamp their website.
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