Idaho Website Maintenance Services

Support for Idaho Websites

Our team doesn't just build Idaho websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Web Maintenance Professionals for Idaho Businesses

Our website support firm works out of a single location and never outsources Idaho web maintenance.

Because of this, our website maintenance firm is the best choice for all your Idaho website support needs, including website platform upgrades, site performance improvements, website security fixes, and website issue resolutions.

We're the perfect choice for all your Idaho web maintenance needs, including platform upgrades, page speed improvements, security fixes, and issue resolutions.

Our team puts a lot of emphasis on communication and availability for Idaho website support clients. Our support team is happy to help if you need something easy done the same day or have a complicated question you'd like to explain over the phone.

Our Idaho Web Maintenance Plans

Web maintenance is a reactive support service that connects you with the right web developer to fix nearly any website issue. Here are a few examples of website concerns that might need Idaho website support:

  • Making sure your website's platform is up to date.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new web pages as you release new products or services.
  • Staying fresh with new blog content.
  • Rearranging your Idaho website's navigation menu.
  • Improve your website performance to pass Google Core Web Vitals.
  • Take backups of your website's files and databases.
  • Modifying the look and feel of your website's design.
  • Fixing Google Search Console coverage issues.
  • Adding structured data, open graph tags, etc.
  • Providing a solution to any other website problem.

Those services are just a taste of what Idaho website support might look like. In fact, Idaho web maintenance is really anything a web designer or digital advertising consultant does to your website to change it in some manner.

Our web maintenance and support firm is happy to provide Boise, Coeur Alene, Idaho Falls, Meridian, Nampa, Pocatello, and Rexburg with fast website support services.

A Few of Our Web Maintenance & Support Specialists

David WAshton HJustin FJake FMicah SDana C

Pricing for Idaho Website Maintenance

While our web maintenance services have a starting rate of $119.50/hour, pre-purchased blocks of time can bring the cost down to as low as $99.95/hour.

If you opt for a website maintenance retainer, there are no minimum deductions, contracts, expirations, or hidden fees.

Please bear in mind that it's unusual for us to receive tasks that require less than 10 minutes to finish, as the task review process, response to emails or phone calls, feedback, and logging typically take up at least 10 minutes.

Our team will furnish you with a monthly update to inform you of the remaining time balance on your pre-purchased web support retainer, ensuring that you stay aware of your usage.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
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Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Idaho Website Management Services

Are you fed up with receiving regular update alerts? Does the possibility of website downtime worry you? With proactive website management, our web development team can address both of your worries!

Here is a summary of what our website management plans entail:

1.) Proactive Website Updates

At our disposal is an in-house team of website professionals who can carry out platform updates, theme updates, and plugin/extension updates on a monthly or quarterly basis for WordPress or WooCommerce websites!

  1. Site Backup: Our first step involves generating backups of both your website files and database.
  2. Install Update: Subsequently, we proceed to manually install any available updates on your website.
  3. Review: We run a test on your website for concerns once the updates have been installed.
  4. Wrap Up: Successful updates will enhance your website's protection against malware and security threats! If the upgrades are not successful, we will collaborate on the next course of action.

2.) Remote Site Backups

We keep remote backups of your site and database to minimize the possibility of data loss.

3.) Site Uptime Monitoring

We monitor your website for service outages using our uptime monitoring system.

In the event of your website going down, an alert will be sent to our website developers, who will then investigate the issue.

Pricing for Idaho Website Management

Our website management plans are available with monthly and quarterly options. You have the freedom to determine how frequently our team should carry out remote backups and website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Idaho Websites

For Idaho organizations, we have a team of web designers and web developers who have experience with multiple platforms. Having said that, it's better to master a few platforms than try to specialize in them all. Therefore, we tend to only maintain Idaho websites on these platforms:

Example Web Support Service List for Idaho Small Businesses

We're often asked for examples of Idaho web maintenance requests after a website launches. The following are some examples of Idaho website maintenance packages we've provided in the past.

Simple Idaho Website Updates

Changes to your Idaho website could be as simple as updating a paragraph, swapping images, or adding a new page. These are just normal, routine website support tasks to keep content fresh for both search engines and visitors.

Idaho Page Speed Improvements

We can analyze your Idaho website for hosting concerns, caching glitches, unoptimized images, console errors, broken links, poor queries, and more if it's slow. It'll help improve page load times, which will make users and search engines happy.

Platform Upgrades / Security Updates

If your Idaho website is running on a content management system, like WordPress, it is important to keep the platform updated. The updates improve security and functionality - sometimes they're quick, so it's an easy win!

Plugin / Extension Updates

It's important to upgrade plugins and extensions on your Idaho site if they were developed and maintained by a third-party. The idea is similar to updating the CMS platform since it fixes security and functionality glitches.

Google Search Console Fixes

Has Google Search Console told you there's a coverage problem? If so, we can fix the coverage errors, and let you know how it went. By making Google happy, you'll boost your search engine rankings throughout Idaho and beyond!

Implement Structured Data

Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is structured data, which is a standardized way of describing content on the web, whether it's a local small business in Idaho or an ecommerce product.

Implement Open Graph on Your Website

When people share links of your Idaho organization on social media, your website will look better if you add Open Graph Tags. These tags help define an image, title, and description for each page on your website.

Add Google Tag Manager

Are you interested in adding Google Tag Manager to your site to help you manage custom scripts more easily? Not a problem! We can add Google Tag Manager to your Idaho website and even give you a crash course in using Google Tag Manager.

Implement Conversion Tracking

If you are interested in understanding the benefit of the online marketing service for your Idaho website, it is important to setup conversion tracking. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.

Optimize Images

Are large images slowing down your Idaho website? No problem at all! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!

Setup Live Chat

Do you want to try live chat on your website? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Idaho business!

Review Error Log Files

Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform problems to prevent recurring error messages.

Integrate reCaptcha on Contact Forms

If spambots are attacking your Idaho website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Setup a Caching Plugin

Are you interested in installing a caching plugin in your Idaho website, but not sure how to properly configure the settings for best website speed? We can help recommend caching plugins, or just install and configure them for you!

Setup SMTP Email

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

Restrict IP Addresses

Is your Idaho website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Create Website Backups

Do you want to create a backup of your Idaho website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

It is often recommended that you setup a development or staging site before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design updates based on statistical data regarding how users interact with your Idaho web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Idaho website. We've seen businesses in and around Idaho lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make tweaks to your Idaho website? If your Idaho website was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask Idaho Web Support Agencies

If you're thinking about signing up for any Idaho web maintenance package, make sure you ask the firm how their services work. It'll give you a better idea of the relationship you'll have with the Idaho web support team before you pay them, give them website access, and give them full access to your hosting. Here are some easy questions to ask:

  • Can you tell me how you handle website security? Do you run website security scans for businesses?
  • What is the turnaround time for Idaho web maintenance requests?
  • Is your Idaho website maintenance outsourced?
  • How much does Idaho web support cost?
  • Are there minimum deductions or minimum billable expenses for Idaho website updates?
  • At what times of the day are you working and able to take our maintenance requests?
  • Will you keep me informed about new updates within my platform?

If you ask any Idaho website services company these questions before subscribing to their web support packages, you'll have a much better idea of the future relationship, the security of your website, and the expected turnaround time for important requests.

Idaho Web Maintenance Packages and Tips

Larger companies in and around Idaho often ask us for a web support plan. We can help your Idaho small business set up a web maintenance plan so all aspects of your website, hosting, and domain name are monitored regularly.

Annual Idaho website maintenance tasks

  • Message your website hosting company to see if they have upgraded servers you can switch your website to for faster page speed.
  • Check if your website platform has a new major release that will require an extensive website migration.
  • Try restoring a website backup to make sure the data is good enough for a full recovery. Also, make sure your backups are stored somewhere else besides Idaho.
  • Check out competitor sites (even those outside of Idaho) to see if you're missing out on any competitive advantages they have over you.
  • Take a look at your website's security to make sure nothing's been compromised.
  • Ensure that structured data, open graph, and social links are all working.
  • Verify the necessity of any external tracking, live chat, or heat map scripts that are installed.
  • Delete any development or staging websites you don't need.

Semi-annual Idaho website support tasks

  • Make sure you have access to your domain name and it's not about to expire. When you must renew your domain name, this will come in handy.
  • Check your hosting account credentials and make sure it's not about to expire.
  • Ensure you have access to your DNS in case you need to change anything.
  • Make sure your SSL certificate isn't expiring soon.
  • Make sure your website backup schedule is working and you have remote backups.
  • Make sure you're running an image optimization service.
  • Make sure the website doesn't throw any browser errors.

Monthly Idaho web maintenance tasks

  • Ensure your website doesn't have any broken links, which affect UX and search engine optimization.
  • Check your website for performance issues after recent updates or changes.
  • See if there are any coverage concerns in Google Search Console.
  • Update some of your service pages or blog articles to keep your website fresh.
  • Check if there are available platform or extension updates.

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Website Maintenance Packages throughout Idaho

If you've been looking for experienced web maintenance and support firms serving major cities throughout Idaho, we'll be the web support team you want to contact. Our website support experts frequently offer web maintenance and help in Boise, Coeur Alene, Idaho Falls, Meridian, Nampa, Pocatello, or Rexburg throughout Idaho. From basic site upgrades and platform updates, to website training and emergency support, our web support company will have you covered!

When searching for website professionals to handle web maintenance and support in smaller cities throughout Idaho, we still hope you'll consider our website support plans. We have a full staff of dedicated website consultants ready to help Idaho-area small businesses. Whether your organization is located in Burley, Emmett Valley, Hailey, Jerome, Moreland, Mountain Home AFB, Orchard, Payette, Sandpoint, Thornton, or a different city, our web maintenance company will be ready to help with all your Idaho web support services!

Hear what our customers are saying

Southwest Radio Church

Southwest Radio Church

What can I say about this company? These people that work there? Unbelievable!! It doesn't matter when or why you call, they will help you. The other part of that statement is: I never have to call them! They made a web site for us that works 24/7. But if I do call they actually take care of it right then. ... great bunch of guys...Southwest Radio Church really appreciates you!!
Tara Candland

Tara Candland

Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
Cassie Richards

Cassie Richards

Working with WebCitz has been nothing but a great experience. David, Jake, Drew, and the rest of the team are easy to work with, accommodating, and very knowledgeable. WebCitz is a company that you can trust will be there when you need them most. If I’m having an issue or problem with a website, I can always count on a quick response and a timely solution.
Jen Ollanketo

Jen Ollanketo

WebCitz helped the Oshkosh Area Humane Society with our new website and they were great to work with. Responsive, professional and affordable. I think the biggest perk for us was having someone local we could talk to for assistance instead of long wait times. Definitely would recommend to anyone looking to start up or revamp their website.
Jeff Ring

Jeff Ring

This company is just a thrill to work with. Everyone is so friendly and eager to help even with the smallest items. They are always very accommodating when you stop by to look at the magnificent fish tank and will greet you with with a warm cappuccino.
Alo Health

Alo Health

WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
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