Illinois Website Maintenance Services

Top Illinois Web Support Teams

We've created a list of the top Illinois website support companies to help you find a web support team. If you'd like a quote from us, just fill out the form:

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Website Support Experts for Illinois Businesses

Our website maintenance firm works out of a single location and never outsources Illinois website support.

This makes our web maintenance firm the perfect choice to provide all your Illinois website support needs, including website platform upgrades, site speed improvements, website security fixes, website issue resolutions, and anything else related to improving your site.

You'll enjoy working with our team for your Illinois website support plans because of the emphasis we put on communication and availability. If you need something basic done the same day or have a complex question that is best explained over the phone, you'll have no problem getting in touch with a member of our website team to make it happen! Let's proceed with a ranked list of the best-reviewed Web Maintenance companies we could find in Illinois!

Top 13 Illinois Web Support Companies

When it comes to finding the best website support companies in Illinois, it can be challenging to determine which businesses are worth your investment.

To help make the process a little easier, we've compiled a list of 13 website maintenance companies in Aurora, Bloomington, Chicago, Decatur, Elgin, Joliet, Naperville, Palatine, Peoria, Rockford, Schaumburg, Skokie, and Springfield based on the high number of positive reviews they've received online.

It's important to note we have no personal or professional relationship with any of these Illinois web support companies, nor have we received any payments or incentives to include them in our rankings. Our list is based solely on the online reputation and feedback of these businesses, providing an objective and unbiased perspective.

1.) Straight North

Located Near Aurora

At the time of this writing, Straight North had 18 reviews.

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2.) Cybernautic

Located Near Bloomington

At the time of this writing, Cybernautic had 46 reviews.

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3.) Loud Interactive

Located Near Chicago

At the time of this writing, Loud Interactive had 77 reviews.

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4.) EyeVertise

Located Near Decatur

At the time of this writing, EyeVertise had 34 reviews.

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5.) JumpFly

Located Near Elgin

At the time of this writing, JumpFly had 72 reviews.

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6.) Bever Digital Design

Located Near Joliet

At the time of this writing, Bever Digital Design had 11 reviews.

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7.) Social Eye Media

Located Near Naperville

At the time of this writing, Social Eye Media had 27 reviews.

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8.) Explade

Located Near Palatine

At the time of this writing, Explade had 3 reviews.

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9.) IdoSolu Website Design

Located Near Peoria

At the time of this writing, IdoSolu Website Design had 8 reviews.

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10.) LuccaAM

Located Near Rockford

At the time of this writing, LuccaAM had 25 reviews.

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11.) Proceed Innovative

Located Near Schaumburg

At the time of this writing, Proceed Innovative had 51 reviews.

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12.) Wizspeed

Located Near Skokie

At the time of this writing, Wizspeed had 34 reviews.

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13.) OOT Box Media

Located Near Springfield

At the time of this writing, OOT Box Media had 20 reviews.

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If you aren't located near one of those larger cities, no need to worry! These website support firms help small businesses in other Illinois cities like Chicago, Aurora, Rockford, Joliet, Naperville, Springfield, Elgin, Waukegan, Cicero, Champaign, Bloomington, Arlington Heights, Evanston, Decatur, Schaumburg, Bolingbrook, Palatine, Skokie, Des Plaines, Orland Park, Tinley Park, Oak Lawn, Berwyn, Mount Prospect, Normal, Wheaton, Hoffman Estates, Oak Park, Downers Grove, Glenview, Elmhurst, Lombard, Moline, Buffalo Grove, Belleville, Plainfield, DeKalb, Urbana, Bartlett, Streamwood, Quincy, Carol Stream, Romeoville, Rock Island, Hanover Park, Carpentersville, Wheeling, Freeport, Lockport, etc!

A Few of Our Web Maintenance & Support Specialists

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Our Illinois Website Maintenance Plans

Web maintenance is a reactive support service that connects you with the right website developer to fix nearly any website issue. There are many examples of website glitches that might require service from Illinois web maintenance companies, including:

  • Upgrading your site platform to the latest version.
  • Installing app or plugin updates to improve security and functionality.
  • Adding new web pages as you release new information.
  • Writing new blog content to help you stay fresh.
  • Rearranging the navigation menu of your Illinois website.
  • Improve your website performance to pass Google Core Web Vitals.
  • Backing up your website's files and databases.
  • Modifying the look and feel of your website's design.
  • Fixing website scan concerns or Google Search Console coverage glitches.
  • Improving technical SEO by adding structured data, open graph tags, etc.
  • Providing solutions to other website concerns.

The previously mentioned services are just a glimpse of what we view as possible Illinois website support plans. In fact, Illinois website maintenance is really anything a web designer or website advertising expert does to your website to change it in some manner.

5 Reasons Why Your Slow Website is Costing You Sales

Pricing for Illinois Website Maintenance

While our web maintenance services have a starting rate of $119.50/hour, pre-purchased blocks of time can bring the cost down to as low as $99.95/hour.

With the purchase of a web maintenance retainer, there are no hidden fees, contracts, minimum deductions, or expirations.

Kindly note that we seldom encounter tasks that take less than 10 minutes to complete, as reviewing an email or receiving a phone call, working on the task, providing feedback, and logging the task usually requires at least 10 minutes.

We will provide you with a monthly update on the remaining time balance of your pre-purchased website maintenance retainer to keep you informed of your usage.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
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Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Illinois Website Management Services

Are you fed up with receiving regular upgrade alerts? Are you concerned about potential website downtime? Allow our web development team to alleviate your concerns through proactive website management!

The following is a rundown of the features included in our website management plans:

1.) Proactive Website Updates

Our team of website experts, who are based in-house, is equipped to perform platform updates, template updates, and plugin/extension updates on a monthly or quarterly schedule for WordPress or WooCommerce websites!

  1. Backup: To begin, we create backups of both your website files and database.
  2. Install Update: Subsequently, we proceed to manually install any available upgrades on your website.
  3. Site Testing: After installing the updates, we verify your website for any concerns.
  4. Wrap Up: Successful upgrades will enhance your website's protection against malware and security threats! If the updates are not successful, we will collaborate on the next course of action.

WordPress Update Management

2.) Remote Website Backups

To help mitigate the risk of data loss, we maintain remote backups of both your website and database.

Offsite Backups

3.) Website Uptime Monitoring

We keep an eye on your website for service outages through our uptime monitoring system.

In the event of your website going down, an alert will be sent to our web developers, who will then investigate the issue.

Uptime Monitoring

Pricing for Illinois Website Management

Our website management plans are available with monthly and quarterly options. This empowers you to decide the frequency at which our team performs remote backups and installs website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Illinois Websites

For Illinois organizations, we have a team of web designers and web developers who have experience with multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our website support company for Illinois websites tends to service only the following platforms:

Example Website Support Service List for Illinois Small Businesses

We're often asked for examples of Illinois website maintenance requests after a website launches. Here are several examples of Illinois website support packages we've been asked to perform in the past and would be more than happy to provide to you!

Website Updates

Simple Illinois Website Tweaks

A simple change to your Illinois site might include updating a paragraph on a page, swapping out an image, or adding a new page. This is just normal, routine website support to keep content fresh for both search engines and visitors.

Page Speed Improvements

Illinois Website Performance Improvements

If your Illinois website isn't running as fast as it once was, we can review your website for hosting concerns, caching glitches, unoptimized images, console errors, broken links, poor queries, and much more. It'll help improve page load times, which will make users and search engines happy.

Security Patches

Platform Upgrades / Security Fixes

If your Illinois site is running on a content management system, like WordPress, it is important to keep the platform updated. This helps improve security and functionality - sometimes the upgrades are relatively quick to perform, which is a win-win!

Plugins

Plugin / Extension Updates

It's important to upgrade your Illinois website's plugins and extensions to reflect the latest changes by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality problems.

Google Search Console

Google Search Console Fixes

Has Google Search Console told you there's a coverage problem? If so, we can fix the coverage concerns, and let you know how it went. This will help your search engine placements, throughout Illinois and beyond, by making Google happy!

Structured Data

Setup Structured Data

Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local Illinois small business, or an ecommerce product.

Open Graph Tags

Add Open Graph Tags on Your Website

Adding Open Graph Tags to your site will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your Illinois small business.

Google Tag Manager

Implement Google Tag Manager

Would you like to manage custom scripts more easily with Google Tag Manager? Not a problem! We can add Google Tag Manager to your Illinois website and even give you a crash course in using Google Tag Manager.

Conversion Tracking

Implement Conversion Tracking

Tracking conversions is important if you want to understand the benefits of website marketing for your Illinois website. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.

Image Optimization

Optimize Images

Do you have a Illinois website that's slow because of large images? Not a problem! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!

Live Chat

Setup Live Chat

Do you want to try live chat on your website? If you'd like us to recommend the best live chat system for your Illinois business, install the tracking code, and customize the design for your branding, we can do it!

Error Logs

Review Error Log Files

Have you noticed large error_log files on your hosting account? If you're getting recurring error messages, we can update programming code or fix platform issues.

Recaptcha

Integrate reCaptcha on Contact Forms

If spambots are attacking your Illinois website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Caching

Setup a Caching Plugin

Are you interested in installing a caching plugin in your Illinois website, but not sure how to properly configure the settings for best website speed? We can help recommend caching plugins, or just install and configure them for you!

SMTP

Setup SMTP Email

To help improve email deliverability, we can configure your contact form and site platform to send emails through an SMTP account instead of PHP mail.

IP Address Restrictions

Restrict IP Addresses

Is your Illinois website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Website Backups

Create Website Backups

Do you want to create a backup of your Illinois website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Staging / Dev Websites

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major update or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

A/B Testing

Implement A/B Testing

Do you prefer to make design tweaks based on statistical data regarding how users interact with your Illinois web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Redirects

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Illinois website. We've seen businesses in and around Illinois lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Website Training

Provide Website Training

Do you need help learning how to make tweaks to your Illinois website? If your Illinois site was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

Illinois Website Developers

Questions to Ask Illinois Web Support Companies

If you're thinking about signing up for any Illinois web maintenance package, make sure you ask the agency how their services work. This will help you get a better idea of the relationship you will have with the Illinois website maintenance team before you give them money, provide them site access, and give them complete access to your website for one of their web maintenance packages. Let's go over some easy questions to ask:

  • How do you handle website security? Do you run security scans of customer websites?
  • When can I expect an average Illinois website support request to be completed?
  • Do you outsource your Illinois web maintenance services?
  • What are your Illinois website maintenance costs?
  • Are there minimum deductions or minimum billable expenses for Illinois site updates?
  • Can you tell me what your normal business hours are?
  • Will you keep me informed about new upgrades within my platform?

We find it beneficial to run these questions by any Illinois website services firm before subscribing to their web support packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected delivery time for important maintenance requests.

Hear what our customers are saying

Alo Health

Alo Health

WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
George Ormond

George Ormond

Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
Jeff Ring

Jeff Ring

This company is just a thrill to work with. Everyone is so friendly and eager to help even with the smallest items. They are always very accommodating when you stop by to look at the magnificent fish tank and will greet you with with a warm cappuccino.
Rummeles Fine Jewelry

Rummeles Fine Jewelry

Great company to deal with! They have a great team of people and are always there to answer any questions we have!
Tara Candland

Tara Candland

Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
Jen Ollanketo

Jen Ollanketo

WebCitz helped the Oshkosh Area Humane Society with our new website and they were great to work with. Responsive, professional and affordable. I think the biggest perk for us was having someone local we could talk to for assistance instead of long wait times. Definitely would recommend to anyone looking to start up or revamp their website.
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Let's Talk About Illinois Web Maintenance!