Illinois Website Maintenance Services

Top 13 Illinois Web Support Companies

When it comes to finding the best website support companies in Illinois, it can be challenging to determine which businesses are worth your investment.

To help make the process a little easier, we've compiled a list of 13 website maintenance companies in Aurora, Bloomington, Chicago, Decatur, Elgin, Joliet, Naperville, Palatine, Peoria, Rockford, Schaumburg, Skokie, and Springfield based on the high number of positive reviews they've received online.

It's important to note we have no personal or professional relationship with any of these Illinois web support companies, nor have we received any payments or incentives to include them in our rankings. Our list is based solely on the online reputation and feedback of these businesses, providing an objective and unbiased perspective.

1.) Straight North

Located Near Aurora

At the time of this writing, Straight North had 18 reviews.

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2.) Cybernautic

Located Near Bloomington

At the time of this writing, Cybernautic had 46 reviews.

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3.) Loud Interactive

Located Near Chicago

At the time of this writing, Loud Interactive had 77 reviews.

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4.) EyeVertise

Located Near Decatur

At the time of this writing, EyeVertise had 34 reviews.

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5.) JumpFly

Located Near Elgin

At the time of this writing, JumpFly had 72 reviews.

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6.) Bever Digital Design

Located Near Joliet

At the time of this writing, Bever Digital Design had 11 reviews.

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7.) Social Eye Media

Located Near Naperville

At the time of this writing, Social Eye Media had 27 reviews.

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8.) Explade

Located Near Palatine

At the time of this writing, Explade had 3 reviews.

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9.) IdoSolu Website Design

Located Near Peoria

At the time of this writing, IdoSolu Website Design had 8 reviews.

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10.) LuccaAM

Located Near Rockford

At the time of this writing, LuccaAM had 25 reviews.

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11.) Proceed Innovative

Located Near Schaumburg

At the time of this writing, Proceed Innovative had 51 reviews.

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12.) Wizspeed

Located Near Skokie

At the time of this writing, Wizspeed had 34 reviews.

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13.) OOT Box Media

Located Near Springfield

At the time of this writing, OOT Box Media had 20 reviews.

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If you aren't located near one of those larger cities, no need to worry! These website support firms help small businesses in other Illinois cities like Chicago, Aurora, Rockford, Joliet, Naperville, Springfield, Elgin, Waukegan, Cicero, Champaign, Bloomington, Arlington Heights, Evanston, Decatur, Schaumburg, Bolingbrook, Palatine, Skokie, Des Plaines, Orland Park, Tinley Park, Oak Lawn, Berwyn, Mount Prospect, Normal, Wheaton, Hoffman Estates, Oak Park, Downers Grove, Glenview, Elmhurst, Lombard, Moline, Buffalo Grove, Belleville, Plainfield, DeKalb, Urbana, Bartlett, Streamwood, Quincy, Carol Stream, Romeoville, Rock Island, Hanover Park, Carpentersville, Wheeling, Freeport, Lockport, etc!

Our Illinois Website Maintenance Plans

Web maintenance is a reactive support service that connects you with the right website developer to fix nearly any website issue. There are many examples of website glitches that might require service from Illinois web maintenance companies, including:

• Upgrading your site platform to the latest version.
• Installing app or plugin updates to improve security and functionality.
• Adding new web pages as you release new information.
• Writing new blog content to help you stay fresh.
• Rearranging the navigation menu of your Illinois website.
• Improve your website performance to pass Google Core Web Vitals.
• Backing up your website's files and databases.
• Modifying the look and feel of your website's design.
• Fixing website scan concerns or Google Search Console coverage glitches.
• Improving technical SEO by adding structured data, open graph tags, etc.
• Providing solutions to other website concerns.

The previously mentioned services are just a glimpse of what we view as possible Illinois website support plans. In fact, Illinois website maintenance is really anything a web designer or website advertising expert does to your website to change it in some manner.

Pricing for Illinois Website Maintenance

While our web maintenance services have a starting rate of $119.50/hour, pre-purchased blocks of time can bring the cost down to as low as $99.95/hour.

With the purchase of a web maintenance retainer, there are no hidden fees, contracts, minimum deductions, or expirations.

Kindly note that we seldom encounter tasks that take less than 10 minutes to complete, as reviewing an email or receiving a phone call, working on the task, providing feedback, and logging the task usually requires at least 10 minutes.

We will provide you with a monthly update on the remaining time balance of your pre-purchased website maintenance retainer to keep you informed of your usage.

Our Illinois Website Management Services

Are you fed up with receiving regular upgrade alerts? Are you concerned about potential website downtime? Allow our web development team to alleviate your concerns through proactive website management!

The following is a rundown of the features included in our website management plans:

1.) Proactive Website Updates

Our team of website experts, who are based in-house, is equipped to perform platform updates, template updates, and plugin/extension updates on a monthly or quarterly schedule for WordPress or WooCommerce websites!

1. Backup: To begin, we create backups of both your website files and database.
2. Install Update: Subsequently, we proceed to manually install any available upgrades on your website.
3. Site Testing: After installing the updates, we verify your website for any concerns.
4. Wrap Up: Successful upgrades will enhance your website's protection against malware and security threats! If the updates are not successful, we will collaborate on the next course of action.

2.) Remote Website Backups

To help mitigate the risk of data loss, we maintain remote backups of both your website and database.

3.) Website Uptime Monitoring

We keep an eye on your website for service outages through our uptime monitoring system.

In the event of your website going down, an alert will be sent to our web developers, who will then investigate the issue.

Pricing for Illinois Website Management

Our website management plans are available with monthly and quarterly options. This empowers you to decide the frequency at which our team performs remote backups and installs website updates.

The Platforms We Maintain for Illinois Websites

For Illinois organizations, we have a team of web designers and web developers who have experience with multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our website support company for Illinois websites tends to service only the following platforms:

• Illinois WordPress Website Maintenance
• Illinois WooCommerce Web Support
• Illinois Shopify Website Support

In the past, we provided web maintenance and support for Joomla and Magento platforms of Illinois businesses. The reason we moved away from those platforms was to let our website maintenance consultants focus more on training and support.

Example Website Support Service List for Illinois Small Businesses

We're often asked for examples of Illinois website maintenance requests after a website launches. Here are several examples of Illinois website support packages we've been asked to perform in the past and would be more than happy to provide to you!

Simple Illinois Website Tweaks

A simple change to your Illinois site might include updating a paragraph on a page, swapping out an image, or adding a new page. This is just normal, routine website support to keep content fresh for both search engines and visitors.

Illinois Website Performance Improvements

If your Illinois website isn't running as fast as it once was, we can review your website for hosting concerns, caching glitches, unoptimized images, console errors, broken links, poor queries, and much more. It'll help improve page load times, which will make users and search engines happy.

Platform Upgrades / Security Fixes

If your Illinois site is running on a content management system, like WordPress, it is important to keep the platform updated. This helps improve security and functionality - sometimes the upgrades are relatively quick to perform, which is a win-win!

Plugin / Extension Updates

It's important to upgrade your Illinois website's plugins and extensions to reflect the latest changes by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality problems.

Google Search Console Fixes

Has Google Search Console told you there's a coverage problem? If so, we can fix the coverage concerns, and let you know how it went. This will help your search engine placements, throughout Illinois and beyond, by making Google happy!

Setup Structured Data

Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local Illinois small business, or an ecommerce product.

Add Open Graph Tags on Your Website

Adding Open Graph Tags to your site will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your Illinois small business.

Implement Google Tag Manager

Would you like to manage custom scripts more easily with Google Tag Manager? Not a problem! We can add Google Tag Manager to your Illinois website and even give you a crash course in using Google Tag Manager.

Implement Conversion Tracking

Tracking conversions is important if you want to understand the benefits of website marketing for your Illinois website. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.

Optimize Images

Do you have a Illinois website that's slow because of large images? Not a problem! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!

Setup Live Chat

Do you want to try live chat on your website? If you'd like us to recommend the best live chat system for your Illinois business, install the tracking code, and customize the design for your branding, we can do it!

Review Error Log Files

Have you noticed large error_log files on your hosting account? If you're getting recurring error messages, we can update programming code or fix platform issues.

Integrate reCaptcha on Contact Forms

If spambots are attacking your Illinois website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Setup a Caching Plugin

Are you interested in installing a caching plugin in your Illinois website, but not sure how to properly configure the settings for best website speed? We can help recommend caching plugins, or just install and configure them for you!

Setup SMTP Email

To help improve email deliverability, we can configure your contact form and site platform to send emails through an SMTP account instead of PHP mail.

Restrict IP Addresses

Is your Illinois website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Create Website Backups

Do you want to create a backup of your Illinois website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major update or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design tweaks based on statistical data regarding how users interact with your Illinois web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Illinois website. We've seen businesses in and around Illinois lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make tweaks to your Illinois website? If your Illinois site was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

Questions to Ask Illinois Web Support Companies

If you're thinking about signing up for any Illinois web maintenance package, make sure you ask the agency how their services work. This will help you get a better idea of the relationship you will have with the Illinois website maintenance team before you give them money, provide them site access, and give them complete access to your website for one of their web maintenance packages. Let's go over some easy questions to ask:

• How do you handle website security? Do you run security scans of customer websites?
• When can I expect an average Illinois website support request to be completed?
• Do you outsource your Illinois web maintenance services?
• What are your Illinois website maintenance costs?
• Are there minimum deductions or minimum billable expenses for Illinois site updates?
• Can you tell me what your normal business hours are?
• Will you keep me informed about new upgrades within my platform?

We find it beneficial to run these questions by any Illinois website services firm before subscribing to their web support packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected delivery time for important maintenance requests.