Our team doesn't just build Chicago websites; we also offer website maintenance and support services because we know questions and concerns come up!
Our web maintenance company works out of a single location and never outsources Chicago web support.
We're the perfect choice for all your Chicago website support needs, including platform upgrades, website performance improvements, security fixes, and issue resolutions.
You'll enjoy working with our team for your Chicago website maintenance services because of the emphasis we put on communication and availability. If you need something simple done the same day or have a complex question that is best explained over the phone, you'll have no problem getting in touch with a member of our website team to make it happen!
Web maintenance is a reactive support service that connects you with the right web developer to fix nearly any website issue. These are some examples of website concerns that Chicago web maintenance agencies might fix:
The previously mentioned services are just a glimpse of what we view as possible Chicago website support services. In fact, Chicago web maintenance is really anything a web developer or digital advertiser does to your site to change it in some manner.
If you live in Chicago, you probably love the Chicago Bears football team. Go Chicago Bears! In addition to supporting Chicago-area websites, our website support company also offers Aurora, Bloomington, Decatur, Elgin, Joliet, Naperville, Palatine, Peoria, Rockford, Schaumburg, Skokie, and Springfield small businesses and large corporations help with their websites.
Our web maintenance plans start at $119.50 per hour, however, we provide discounts for pre-purchased blocks of time which can reduce the rate to as low as $99.95 per hour.
There are no hidden fees, contracts, minimum deductions, or expirations when you purchase a web maintenance retainer.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you informed of the time usage on your pre-purchased web maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.
Are you getting annoyed by constant notifications regarding available updates? Anxious about the risk of your site experiencing downtime? Let our web development team take care of both worries through proactive website management!
Here is a list of what is included in our website management plans:
Our in-house team of website specialists is available to perform platform, theme, and plugin/extension updates on a quarterly or monthly basis for WordPress or WooCommerce websites!
To mitigate the risk of data loss, we keep remote backups of both your website and database stored safely.
We monitor your website for service outages within our uptime monitoring system.
If your site goes down, an alert will be sent to our website developers to allow us to investigate the issue.
You can select between monthly or quarterly options for our website management plans. You have the flexibility to decide how frequently our team should perform remote backups and install available updates for your website.
For Chicago businesses, we have a team of web designers and web developers who have experience with multiple platforms. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. For that reason, our website support firm for Chicago websites tends to service only the following platforms:
In the past, we provided website maintenance and support for Joomla and Magento platforms of Chicago small businesses. However, we chose not to use those platforms so our website maintenance consultants could focus on training and support within the more popular platforms.
We're often asked for examples of Chicago web maintenance requests after a website launches. We've performed these Chicago web support services in the past and would be happy to do it for you too!
A simple change to your Chicago website might include updating a paragraph on a page, swapping out an image, or adding a new page. Keeping content fresh for search engines and visitors is just normal, routine website support.
If your Chicago website isn't running as fast as it once was, we can review your website for hosting concerns, caching glitches, unoptimized images, console errors, broken links, poor queries, and much more. User experience and search engine optimization will both benefit from better page load times.
Keeping your Chicago website's content management system updated is important if it's running on WordPress. The updates improve security and functionality - sometimes they're quick, so it's an easy win!
It's important to update your Chicago website's plugins and extensions to reflect the latest tweaks by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality concerns.
Has Google Search Console told you there's a coverage problem? If so, we can fix the coverage glitches, and let you know how it went. This will help your search engine placements, throughout Chicago and beyond, by making Google happy!
When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way of describing content on the web, whether it's a localized business in Chicago or an ecommerce product.
When people share links of your Chicago business on social media, your website will look better if you add Open Graph Tags. These tags help define an image, title, and description for each page on your website.
Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? Not a problem! We can add Google Tag Manager to your Chicago website and even teach you how to use it.
If you are interested in understanding the benefit of the internet marketing campaign for your Chicago website, it is important to setup conversion tracking. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid advertising.
Do you have a Chicago website that's slow because of large images? Not a problem! Using our image compression tools, we can compress all your images and even set up recurring compression for new images!
Do you want to try live chat on your website? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Chicago business!
Do you have a lot of error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform problems to prevent recurring error messages.
To reduce unwanted submissions on your Chicago website, we can setup an invisible or checkbox reCaptcha.
Interested in installing a caching plugin for your Chicago website, but don't know how to set it up? We can recommend caching plugins, or we can install and configure them for you!
To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.
Is your Chicago website getting fake orders, contact submissions, or live chats? If you want to protect your website from malicious traffic, we can help by implementing IP restrictions.
Would you like a backup of your Chicago website? Let us help you create one-time or scheduled backups that you can store locally or offsite.
Before you do a major upgrade or extension installation, it's a good idea to setup a development or staging site. If you'd like help creating and managing that development / staging site, just let us know!
Do you prefer to make design changes based on statistical data regarding how users interact with your Chicago web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.
Are you launching a new website or removing pages from your website? You should create 301 redirects for your Chicago website. We've seen businesses in and around Chicago lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.
Do you need help learning how to make edits to your Chicago website? If your Chicago website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!
If you're thinking about signing up for any Chicago web support package, make sure you ask the company how their services work. By doing this, you'll be able to better understand your future experience with their expert Illinois web maintenance packages before you submit payment or provide website access. Let's go over some basic questions to ask:
If you ask any Chicago website services company these questions before subscribing to their web maintenance packages, you'll have a much better idea of the future relationship, the security of your website, and the expected turnaround time for important requests.
Larger companies in and around Chicago often ask us for a website support plan. Whether it's your website, hosting, or domain name, we'll make sure your Chicago small business has a website maintenance plan to ensure optimum performance.