Chicago Website Maintenance Services

Our Chicago, IL Web Maintenance Packages

Web maintenance is a reactive support service that connects you with the right web developer to fix nearly any website issue. These are some examples of website concerns that Chicago web maintenance agencies might fix:

• Upgrading your website platform to the latest version.
• Installing app or plugin updates to improve security and functionality.
• Adding new pages whenever you release something new.
• Staying fresh with new blog content.
• Rearranging the navigation menu of your Chicago site.
• Making your page faster to pass Google Core Web Vitals.
• Take backups of your website's files and databases.
• Making your website look and feel better.
• Fixing Google Search Console coverage errors.
• Adding structured data, open graph tags, etc.
• Providing solutions to other website problems.

The previously mentioned services are just a glimpse of what we view as possible Chicago website support services. In fact, Chicago web maintenance is really anything a web developer or digital advertiser does to your site to change it in some manner.

If you live in Chicago, you probably love the Chicago Bears football team. Go Chicago Bears! In addition to supporting Chicago-area websites, our website support company also offers Aurora, Bloomington, Decatur, Elgin, Joliet, Naperville, Palatine, Peoria, Rockford, Schaumburg, Skokie, and Springfield small businesses and large corporations help with their websites.

Pricing for Chicago, IL Website Maintenance

Our web maintenance plans start at $119.50 per hour, however, we provide discounts for pre-purchased blocks of time which can reduce the rate to as low as $99.95 per hour.

There are no hidden fees, contracts, minimum deductions, or expirations when you purchase a web maintenance retainer.

Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.

To keep you informed of the time usage on your pre-purchased web maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.

Our Chicago, IL Website Management Packages

Are you getting annoyed by constant notifications regarding available updates? Anxious about the risk of your site experiencing downtime? Let our web development team take care of both worries through proactive website management!

Here is a list of what is included in our website management plans:

1.) Proactive Site Upgrades

Our in-house team of website specialists is available to perform platform, theme, and plugin/extension updates on a quarterly or monthly basis for WordPress or WooCommerce websites!

1. Backup: We start by taking backups of your website files and database.
2. Update: We then manually upgrade your site by installing any available updates.
3. Test: Our next step involves testing your website for any potential errors following the installation of upgrades.
4. Finish Up: Your website will be better protected against security threats and malware if the upgrades are successful. In the event the updates are unsuccessful, we'll work together to determine the best course of action.

2.) Remotely Stored Site Backups

To mitigate the risk of data loss, we keep remote backups of both your website and database stored safely.

3.) Site Uptime Monitoring

We monitor your website for service outages within our uptime monitoring system.

If your site goes down, an alert will be sent to our website developers to allow us to investigate the issue.

Pricing for Chicago, IL Website Management

You can select between monthly or quarterly options for our website management plans. You have the flexibility to decide how frequently our team should perform remote backups and install available updates for your website.

The Platforms We Maintain for Chicago, IL Websites

For Chicago businesses, we have a team of web designers and web developers who have experience with multiple platforms. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. For that reason, our website support firm for Chicago websites tends to service only the following platforms:

• Chicago WordPress Web Maintenance
• Chicago WooCommerce Website Maintenance
• Chicago Shopify Web Support

In the past, we provided website maintenance and support for Joomla and Magento platforms of Chicago small businesses. However, we chose not to use those platforms so our website maintenance consultants could focus on training and support within the more popular platforms.

Example Website Support Service List for Chicago, IL Organizations

We're often asked for examples of Chicago web maintenance requests after a website launches. We've performed these Chicago web support services in the past and would be happy to do it for you too!

Basic Chicago Website Edits

A simple change to your Chicago website might include updating a paragraph on a page, swapping out an image, or adding a new page. Keeping content fresh for search engines and visitors is just normal, routine website support.

Chicago Site Speed Improvements

If your Chicago website isn't running as fast as it once was, we can review your website for hosting concerns, caching glitches, unoptimized images, console errors, broken links, poor queries, and much more. User experience and search engine optimization will both benefit from better page load times.

Platform Updates / Security Upgrades

Keeping your Chicago website's content management system updated is important if it's running on WordPress. The updates improve security and functionality - sometimes they're quick, so it's an easy win!

Plugin / Extension Updates

It's important to update your Chicago website's plugins and extensions to reflect the latest tweaks by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality concerns.

Google Search Console Fixes

Has Google Search Console told you there's a coverage problem? If so, we can fix the coverage glitches, and let you know how it went. This will help your search engine placements, throughout Chicago and beyond, by making Google happy!

Implement Structured Data

When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way of describing content on the web, whether it's a localized business in Chicago or an ecommerce product.

Implement Open Graph on Your Website

When people share links of your Chicago business on social media, your website will look better if you add Open Graph Tags. These tags help define an image, title, and description for each page on your website.

Add Google Tag Manager

Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? Not a problem! We can add Google Tag Manager to your Chicago website and even teach you how to use it.

Add Conversion Tracking

If you are interested in understanding the benefit of the internet marketing campaign for your Chicago website, it is important to setup conversion tracking. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid advertising.

Image Compression (Optimization)

Do you have a Chicago website that's slow because of large images? Not a problem! Using our image compression tools, we can compress all your images and even set up recurring compression for new images!

Integrate a Live Chat

Do you want to try live chat on your website? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Chicago business!

Resolve Errors in Log Files

Do you have a lot of error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform problems to prevent recurring error messages.

Reduce Spam with reCaptcha

To reduce unwanted submissions on your Chicago website, we can setup an invisible or checkbox reCaptcha.

Implement a Caching Plugin

Interested in installing a caching plugin for your Chicago website, but don't know how to set it up? We can recommend caching plugins, or we can install and configure them for you!

Send Website Emails Over SMTP

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

Restrict IP Addresses

Is your Chicago website getting fake orders, contact submissions, or live chats? If you want to protect your website from malicious traffic, we can help by implementing IP restrictions.

Create Website Backups

Would you like a backup of your Chicago website? Let us help you create one-time or scheduled backups that you can store locally or offsite.

Create a Staging Website

Before you do a major upgrade or extension installation, it's a good idea to setup a development or staging site. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design changes based on statistical data regarding how users interact with your Chicago web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Chicago website. We've seen businesses in and around Chicago lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make edits to your Chicago website? If your Chicago website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

Questions to Ask Chicago, IL Web Maintenance Companies

If you're thinking about signing up for any Chicago web support package, make sure you ask the company how their services work. By doing this, you'll be able to better understand your future experience with their expert Illinois web maintenance packages before you submit payment or provide website access. Let's go over some basic questions to ask:

• How do you handle website security? Do you run security scans of customer websites?
• What's the turnaround time for Chicago website maintenance?
• Is your Chicago web support outsourced?
• What are your Chicago website support costs?
• Are there any minimum deductions or minimum billable expenses for Chicago website updates?
• At what times of the day are you working and able to take our maintenance requests?
• How will I know about new upgrades to my platform?

If you ask any Chicago website services company these questions before subscribing to their web maintenance packages, you'll have a much better idea of the future relationship, the security of your website, and the expected turnaround time for important requests.

Chicago, IL Website Maintenance Packages and Tips

Larger companies in and around Chicago often ask us for a website support plan. Whether it's your website, hosting, or domain name, we'll make sure your Chicago small business has a website maintenance plan to ensure optimum performance.

Annual Chicago website support tasks

• Ask your web hosting company if they have newer servers you can migrate to.
• Ask your web developer if your website has a major platform release coming up that will require a lot of work to install.
• Try restoring a website backup to make sure the data is good enough for a full recovery. Also, make sure your backups are stored somewhere else besides Chicago.
• Look at competitor websites (even those outside of Chicago) to see if you are missing out on new functionality for your own customers.
• Ensure your website is secure by performing a full security review.
• Ensure that structured data, open graph, and social links are all working.
• Check if any third party tracking, live chat, or heat map scripts are installed but no longer necessary.
• Delete any development or staging websites you don't need.

Semi-annual Chicago website support tasks

• Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
• Ensure you have access to your hosting account and that it isn't expiring soon.
• Ensure you have access to your DNS in case you need to change anything.
• Make sure your SSL certificate isn't expiring soon.
• Make sure your website backup schedule is working and you have remote backups.
• Check if you have an automated image optimization service running.
• Make sure the website doesn't throw any console errors.

Monthly Chicago website support tasks

• Ensure your website doesn't have any broken links, which affect UX and search engine optimization.
• Check your website for performance issues after recent upgrades or changes.
• See if there are any coverage concerns in Google Search Console.
• Update some of your service pages or blog articles to keep your website fresh.
• Check if there are available platform or extension updates.

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