Our team doesn't just build Rockford websites; we also offer website maintenance and support services because we know questions and concerns come up!
Our website maintenance firm works out of a single location and never outsources Rockford website support.
This makes our web maintenance firm the perfect choice to provide all your Rockford website support needs, including website platform upgrades, site speed improvements, website security fixes, website issue resolutions, and anything else related to improving your site.
You'll enjoy working with our team for your Rockford website support plans because of the emphasis we put on communication and availability. Our support team is happy to help if you need something basic done the same day or have a complicated question you'd like to explain over the phone.
Web maintenance is a reactive support service that connects you with the right website developer to fix nearly any site issue. There are many examples of website errors that might require service from Rockford website maintenance agencies, including:
The previously mentioned services are just a glimpse of what we view as possible Rockford web maintenance services. In fact, Rockford website maintenance is really anything a web developer or digital advertiser does to your website to change it in some manner.
In addition to supporting Rockford-area websites, our web maintenance company also offers Aurora, Bloomington, Chicago, Decatur, Elgin, Joliet, Naperville, Palatine, Peoria, Schaumburg, Skokie, and Springfield small businesses and large corporations help with their websites.
Our website maintenance plans start at $119.50 per hour, however, we provide discounts for pre-purchased blocks of time which can reduce the rate to as low as $99.95 per hour.
If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you in the loop regarding your pre-purchased web maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.
Are you getting annoyed by constant notifications regarding available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!
Take a look at what is covered in our website management plans, outlined for you below:
We have an in-house team of website experts ready to perform platform updates, template updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!
To mitigate the risk of data loss, we keep remote backups of both your website and database stored safely.
We monitor your website for service outages within our uptime monitoring system.
If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.
You can select between monthly or quarterly options for our website management plans. This allows you to choose how often our team processes remote backups and installs available website updates.
For Rockford organizations, we have a team of web designers and web developers who have experience with multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our website support company for Rockford websites tends to service only the following platforms:
In the past, we provided web maintenance and support for Joomla and Magento platforms of Rockford businesses. The reason we moved away from those platforms was to let our website maintenance consultants focus more on training and support.
If you're thinking about signing up for any Rockford website maintenance package, make sure you ask the company how their services work. This will help you get a better idea of the experience you will have with their expert Illinois website support packages before you submit payment and provide website access. Let's go over some basic questions to ask:
If you ask any Rockford website services company these questions before subscribing to their website maintenance packages, you'll have a much better idea of the future relationship, the security of your website, and the expected turnaround time for important requests.