Rockford Website Maintenance Services

Our Rockford, IL Web Maintenance Services

Web maintenance is a reactive support service that connects you with the right website developer to fix nearly any site issue. There are many examples of website errors that might require service from Rockford website maintenance agencies, including:

• Upgrading your website platform to the latest version.
• Keeping apps and plugins updated for better security and functionality.
• Adding new web pages as you release new products or services.
• Writing new blog content to help you stay fresh.
• Rearranging the navigation menu of your Rockford website.
• Improve your page speed to pass Google Core Web Vitals.
• Take backups of your website's files and databases.
• Changing the look and feel of your website.
• Fixing Google Search Console coverage concerns.
• Adding structured data, open graph tags, etc.
• Providing a solution to any other website problem.

The previously mentioned services are just a glimpse of what we view as possible Rockford web maintenance services. In fact, Rockford website maintenance is really anything a web developer or digital advertiser does to your website to change it in some manner.

In addition to supporting Rockford-area websites, our web maintenance company also offers Aurora, Bloomington, Chicago, Decatur, Elgin, Joliet, Naperville, Palatine, Peoria, Schaumburg, Skokie, and Springfield small businesses and large corporations help with their websites.

Pricing for Rockford, IL Web Maintenance

Our website maintenance plans start at $119.50 per hour, however, we provide discounts for pre-purchased blocks of time which can reduce the rate to as low as $99.95 per hour.

If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.

Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.

To keep you in the loop regarding your pre-purchased web maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.

Our Rockford, IL Website Management Packages

Are you getting annoyed by constant notifications regarding available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!

Take a look at what is covered in our website management plans, outlined for you below:

1.) Proactive Website Updates

We have an in-house team of website experts ready to perform platform updates, template updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!

1. Backup: We start by taking backups of your website files and database.
2. Run Updates: After that, we proceed with manually installing any available updates for your website.
3. Test: Our next step involves testing your website for any potential issues following the installation of upgrades.
4. Finalize the Work: Successfully completing the updates will enhance the security of your website and protect it against malware. Should the updates not be successful, we'll collaborate with you to determine the next steps.

2.) Remotely Stored Site Backups

To mitigate the risk of data loss, we keep remote backups of both your website and database stored safely.

3.) Uptime Monitoring

We monitor your website for service outages within our uptime monitoring system.

If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.

Pricing for Rockford, IL Website Management

You can select between monthly or quarterly options for our website management plans. This allows you to choose how often our team processes remote backups and installs available website updates.

The Platforms We Maintain for Rockford, IL Websites

For Rockford organizations, we have a team of web designers and web developers who have experience with multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our website support company for Rockford websites tends to service only the following platforms:

• Rockford WordPress Website Maintenance
• Rockford WooCommerce Web Support
• Rockford Shopify Website Support

In the past, we provided web maintenance and support for Joomla and Magento platforms of Rockford businesses. The reason we moved away from those platforms was to let our website maintenance consultants focus more on training and support.

Questions to Ask Rockford, IL Website Support Companies

If you're thinking about signing up for any Rockford website maintenance package, make sure you ask the company how their services work. This will help you get a better idea of the experience you will have with their expert Illinois website support packages before you submit payment and provide website access. Let's go over some basic questions to ask:

• Can you tell me how you handle site security? Do you analyze website security scans for customers?
• What is the turnaround time for Rockford website support requests?
• Do you outsource your Rockford web maintenance services?
• What are your Rockford web maintenance costs?
• Are there minimum deductions or minimum billable expenses for Rockford website updates?
• At what times of the day are you working and able to take our maintenance requests?
• When there are new updates on my platform, will you let me know?

If you ask any Rockford website services company these questions before subscribing to their website maintenance packages, you'll have a much better idea of the future relationship, the security of your website, and the expected turnaround time for important requests.