Our team doesn't just build Schaumburg websites; we also offer website maintenance and support services because we know questions and concerns come up!
We're a website support company with a team of website consultants that never outsources Schaumburg website support to anyone.
This makes our web maintenance agency the perfect choice to provide all your Schaumburg website support needs, including site platform upgrades, page performance improvements, website security fixes, website issue resolutions, and anything else related to improving your website.
We emphasize communication and availability for our Schaumburg web maintenance plans. You'll have no problem getting in touch with a member of our site support team if you need something simple done today or if you have a complicated question that's best explained over the phone!
We see web maintenance as a reactive support service where we provide your Schaumburg small business with the right web developer resources to fix just about any problem. There are many examples of website problems that might require service from Schaumburg web support agencies, including:
These are just a few of the Schaumburg website maintenance services we offer. In fact, Schaumburg web support is basically anything a website developer or online marketer does to your website.
In addition to supporting Schaumburg-area websites, our web support company also offers Aurora, Bloomington, Chicago, Decatur, Elgin, Joliet, Naperville, Palatine, Peoria, Rockford, Skokie, and Springfield small businesses and large corporations help with their websites.
We charge a base rate of $119.50 per hour for our web maintenance plans, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.
If you purchase a web maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.
Please know we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes that much time.
We will send you a monthly update to keep you up-to-date on the time usage for your pre-purchased website maintenance retainer, providing details on how much time is left in your account.
Have you grown weary of being notified about updates that are available? Worried about website downtime? By utilizing proactive website management, our web development team can handle both worries and keep your website running smoothly!
Below is a breakdown of everything that is included in our website management plans:
Our in-house team of website consultants is available to perform platform, template, and plugin/extension updates on a quarterly or monthly basis for WordPress or WooCommerce websites!
Our process involves storing remote backups of your site and database in order to minimize the possibility of data loss.
Our uptime monitoring system enables us to keep tabs on your website for any potential service outages.
If your website experiences downtime, our website developers will be alerted so that they can promptly investigate and address the issue.
We offer website management plans in both monthly and quarterly durations for your convenience. This allows you to choose how often our team processes remote backups and installs available website updates.
With years of experience developing websites for Schaumburg organizations (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Because of that, we tend to service only these platforms for Schaumburg websites:
As a website support company, we used to maintain and support Joomla and Magento websites for Schaumburg-area companies. However, we chose to move away from those platforms to allow our web support specialists to focus more heavily on training and support within the other systems.
Ask the Schaumburg website maintenance firm some questions about their services before you sign up for a package. This will help you get a better idea of the experience you will have with their expert Illinois web maintenance packages before you submit payment and provide website access. You can ask these basic questions:
If you ask these questions to a Schaumburg website services agency, you'll gain a better understanding of the future relationship, the security of your website, and the delivery time for important maintenance requests.