Schaumburg Website Maintenance Services
Support for Schaumburg Websites
Our team doesn't just build Schaumburg websites; we also offer website maintenance and support services because we know questions and concerns come up!
Web Maintenance Services
Web Maintenance Professionals for Schaumburg, IL Organizations
We're a website support company with a team of website consultants that never outsources Schaumburg website support to anyone.
This makes our web maintenance agency the perfect choice to provide all your Schaumburg website support needs, including site platform upgrades, page performance improvements, website security fixes, website issue resolutions, and anything else related to improving your website.
We emphasize communication and availability for our Schaumburg web maintenance plans. You'll have no problem getting in touch with a member of our site support team if you need something simple done today or if you have a complicated question that's best explained over the phone!
Our Schaumburg, IL Web Maintenance Packages
We see web maintenance as a reactive support service where we provide your Schaumburg small business with the right web developer resources to fix just about any problem. There are many examples of website problems that might require service from Schaumburg web support agencies, including:
- Updating your website platform.
- Updating apps and plugins to make them safer and more functional.
- Adding new web pages as you release new products or services.
- Staying fresh with new blog content.
- Rearranging your Schaumburg site's navigation menu.
- Improving site performance to help you pass Google Core Web Vitals.
- Taking backups of your website's files and databases.
- Making your website look and feel better.
- Troubleshooting Google Search Console coverage concerns.
- Enhancing technical SEO with structured data, open graph tags, etc.
- Providing a solution to any other website problem.
These are just a few of the Schaumburg website maintenance services we offer. In fact, Schaumburg web support is basically anything a website developer or online marketer does to your website.
In addition to supporting Schaumburg-area websites, our web support company also offers Aurora, Bloomington, Chicago, Decatur, Elgin, Joliet, Naperville, Palatine, Peoria, Rockford, Skokie, and Springfield small businesses and large corporations help with their websites.
A Few of Our Web Maintenance & Support Specialists
Pricing for Schaumburg, IL Web Maintenance
We charge a base rate of $119.50 per hour for our web maintenance plans, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.
If you purchase a web maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.
Please know we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes that much time.
We will send you a monthly update to keep you up-to-date on the time usage for your pre-purchased website maintenance retainer, providing details on how much time is left in your account.
Invoiced Monthly
$ 119.50/hr
- Existing Clients Only
- Any Time Spent Billed Monthly
- Time Use Summary Reports
- No Outsourcing
- Service Availability of M-F, 8AM-5PM CST, No Holidays
Pre-Purchased Block of Time
As Low As $99.95/hr
- Dedicated Account Manager
- No Contracts, Auto-Renewals, or Expirations
- Time Use Summary Reports
- No Outsourcing
- Service Availability of M-F, 8AM-5PM CST, No Holidays
Our Schaumburg, IL Website Management Services
Have you grown weary of being notified about updates that are available? Worried about website downtime? By utilizing proactive website management, our web development team can handle both worries and keep your website running smoothly!
Below is a breakdown of everything that is included in our website management plans:
1.) Proactive Website Updates
Our in-house team of website consultants is available to perform platform, template, and plugin/extension updates on a quarterly or monthly basis for WordPress or WooCommerce websites!
- Site Backup: We kick things off by backing up your website's files and database.
- Install Updates: Next, we manually install any available updates on your website.
- Test: After the upgrades have been installed, we test your website for concerns.
- Finish Up: Your website will be better protected against security threats and malware if the updates are successful. In the event the upgrades are unsuccessful, we'll work together to determine the best course of action.
2.) Remote Storage of Website Backups
Our process involves storing remote backups of your site and database in order to minimize the possibility of data loss.
3.) Uptime Monitoring
Our uptime monitoring system enables us to keep tabs on your website for any potential service outages.
If your website experiences downtime, our website developers will be alerted so that they can promptly investigate and address the issue.
Pricing for Schaumburg, IL Website Management
We offer website management plans in both monthly and quarterly durations for your convenience. This allows you to choose how often our team processes remote backups and installs available website updates.
Quarterly Management
$ 150/qtr
- Quarterly Updates to WordPress, Themes, and Plugins
- Functionality Testing after Updates are Installed
- Remote Storage of Backup Files
- Uptime Monitoring with Alerts to our Web Developers
Monthly Management
$ 125/mo
- Monthly Updates to WordPress, Themes, and Plugins
- Functionality Testing after Updates are Installed
- Remote Storage of Backup Files
- Uptime Monitoring with Alerts to our Web Developers
The Platforms We Maintain for Schaumburg, IL Websites
With years of experience developing websites for Schaumburg organizations (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Because of that, we tend to service only these platforms for Schaumburg websites:
- Schaumburg WordPress Web Maintenance
- Schaumburg WooCommerce Website Maintenance
- Schaumburg Shopify Web Support
As a website support company, we used to maintain and support Joomla and Magento websites for Schaumburg-area companies. However, we chose to move away from those platforms to allow our web support specialists to focus more heavily on training and support within the other systems.
Questions to Ask Schaumburg, IL Web Maintenance Agencies
Ask the Schaumburg website maintenance firm some questions about their services before you sign up for a package. This will help you get a better idea of the experience you will have with their expert Illinois web maintenance packages before you submit payment and provide website access. You can ask these basic questions:
- What kind of security do you have on your site? Do you scan client websites for security?
- What is the turnaround time for Schaumburg website maintenance requests?
- Is your Schaumburg web support outsourced?
- How much might it cost to maintain an average Schaumburg website?
- Do you have minimum deductions or minimum billable expenses for Schaumburg website updates?
- What are your normal hours of operation?
- How will I know about new updates to my platform?
If you ask these questions to a Schaumburg website services agency, you'll gain a better understanding of the future relationship, the security of your website, and the delivery time for important maintenance requests.
Hear what our customers are saying
Cassie Richards
Working with WebCitz has been nothing but a great experience. David, Jake, Drew, and the rest of the team are easy to work with, accommodating, and very knowledgeable. WebCitz is a company that you can trust will be there when you need them most. If I’m having an issue or problem with a website, I can always count on a quick response and a timely solution.
Dawn White
These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
Joe Simmons
David Wurst and WebCitz have been a great hosting company to work with for over 10 years. They provide exceptional service and knowledge with their customers and always get it done immediately. I will never work with any other company.
Sarah Grantham
Corey was absolutely amazing in helping me with my issue. He was encouraging as we worked through things that to me were huge, but he made them seem small. Will definitely use WebCitz again!!!
Tara Candland
Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
Wendy Bottesi
Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
FREE Website Maintenance Consultation
Schedule a no cost, no obligation phone call to discuss website maintenance with our team. It's quick and easy!
