Springfield, IL Website Maintenance Services

Support for Springfield Websites

Our team doesn't just build Springfield websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Website Maintenance Consultants for Springfield, IL Businesses

We're a web maintenance firm with a team of website specialists that never outsources Springfield web maintenance to anyone.

Because of this, our web maintenance company is the best choice for all your Springfield site support needs, including website platform upgrades, website performance improvements, website security fixes, and website issue resolutions.

We're the perfect choice for all your Springfield website support needs, including platform upgrades, site speed improvements, security fixes, and issue resolutions.

You'll enjoy working with our team for your Springfield web maintenance plans because of the emphasis we put on availability and communication. If you need something basic done the same day or have a complex question that is best explained over the phone, you'll have no problem getting in touch with a member of our website team to make it happen!

Our Springfield, IL Web Maintenance Packages

We see web maintenance as a reactive support service where we provide your Springfield business with the right website developer resources to fix just about any problem. Here are a few examples of site glitches that might need Springfield web maintenance:

  • Upgrading your website platform to the latest version.
  • Installing app or plugin updates to improve security and functionality.
  • Adding new web pages as you release new information.
  • Staying fresh with new blog content.
  • Rearranging the navigation menu of your Springfield website.
  • Improving website speed to help you pass Google Core Web Vitals.
  • Take backups of your website's files and databases.
  • Modifying the look and feel of your website's design.
  • Fixing Google Search Console coverage glitches.
  • Enhancing technical SEO with structured data, open graph tags, etc.
  • Providing solutions to other website concerns.

These are just a few of the Springfield website support services we offer. Basically, Springfield web maintenance is anything a website marketer or web developer does to change your website.

In addition to supporting Springfield-area websites, our web maintenance agency also offers Aurora, Bloomington, Chicago, Decatur, Elgin, Joliet, Naperville, Palatine, Peoria, Rockford, Schaumburg, Skokie, small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

Drew PJustin FAshton HDana CJake FDavid W

Pricing for Springfield, IL Website Maintenance

We charge a base rate of $119.50 per hour for our web maintenance services, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.

When you purchase a web maintenance retainer, there are no minimum deductions, expirations, contracts, or hidden fees.

Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.

To keep you informed of the time usage on your pre-purchased website maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Contact Us

Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Springfield, IL Website Management Services

Have you grown weary of being notified about updates that are available? Concerned about the possibility of website downtime? Let our web development team take care of both worries through proactive website management!

Here is a list of what is included in our website management plans:

1.) Proactive WordPress Upgrades

Our in-house team of site specialists is available to perform platform, theme, and plugin/extension updates on a quarterly or monthly basis for WordPress or WooCommerce websites!

  1. Backup: We start by taking backups of your website files and database.
  2. Install Updates: Next, we manually install any available updates on your website.
  3. Test: Our next step involves testing your website for any potential glitches following the installation of updates.
  4. Finalize: If the upgrades were successful, you'll be better protected against security threats and malware! If the updates aren't successful, we'll discuss next steps.

WordPress Update Management

2.) Remotely Stored Site Backups

Our process involves storing remote backups of your website and database in order to minimize the possibility of data loss.

Offsite Backups

3.) Site Uptime Monitoring

Our uptime monitoring system enables us to keep tabs on your website for any potential service outages.

In the event of a website outage, our web developers will receive an alert and take immediate action to identify and resolve the issue.

Uptime Monitoring

Pricing for Springfield, IL Website Management

We offer website management plans in both monthly and quarterly durations for your convenience. With our service, you have the option to determine the frequency at which our team conducts remote backups and updates for your website.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Springfield, IL Websites

With years of experience developing websites for Springfield businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Having said that, it's better to master a few platforms than try to specialize in them all. For that reason, our website maintenance firm for Springfield websites tends to service only the following platforms:

  • Springfield WordPress Website Support
  • Springfield WooCommerce Web Maintenance
  • Springfield Shopify Website Maintenance
  • In the past, we provided web maintenance and support for Joomla and Magento platforms of Springfield small businesses. However, we chose to move away from those platforms to allow our web maintenance experts to focus more heavily on training and support within the other systems.

Questions to Ask Springfield, IL Website Maintenance Firms

Ask the Springfield website support company some questions about their services before you sign up for a package. It'll give you a better idea of the experience you'll have with their premium Illinois web support plans prior to making payment and providing website access. Let's go over some simple questions to ask:

  • How do you handle website security? Do you run security scans of customer websites?
  • When can I expect an average Springfield web support request to be completed?
  • Is your Springfield website support outsourced?
  • What are your Springfield web maintenance costs?
  • Do you have minimum deductions or minimum billable expenses for Springfield website updates?
  • At what times of the day are you working and able to take our maintenance requests?
  • Will you keep me informed about new updates within my platform?

If you ask any Springfield website services firm these questions before subscribing to their web maintenance packages, you'll have a much better idea of the future relationship, the security of your website, and the expected delivery time for important requests.

 

5 Reasons Why Your Slow Website is Costing You Sales

Hear what our customers are saying

Alo Health

Alo Health

WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
Jen Ollanketo

Jen Ollanketo

WebCitz helped the Oshkosh Area Humane Society with our new website and they were great to work with. Responsive, professional and affordable. I think the biggest perk for us was having someone local we could talk to for assistance instead of long wait times. Definitely would recommend to anyone looking to start up or revamp their website.
Dawn White

Dawn White

These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
Jeff Ring

Jeff Ring

This company is just a thrill to work with. Everyone is so friendly and eager to help even with the smallest items. They are always very accommodating when you stop by to look at the magnificent fish tank and will greet you with with a warm cappuccino.
Kendrick Jacobs

Kendrick Jacobs

Corey G at WebCitz was so professional and patient while helping us solve our issues. We appreciate his help so much. This company definitely needs more people like him. Amazing customer service! Thank you Corey G! (:
Carissa Giebel

Carissa Giebel

They are great to work with. Always quick to respond to my questions and assist when needed! They have been working with me at Legacy Law Group, LLC for many years.
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