Our team doesn't just build Springfield websites; we also offer website maintenance and support services because we know questions and concerns come up!
We're a web maintenance firm with a team of website specialists that never outsources Springfield web maintenance to anyone.
Because of this, our web maintenance company is the best choice for all your Springfield site support needs, including website platform upgrades, website performance improvements, website security fixes, and website issue resolutions.
We're the perfect choice for all your Springfield website support needs, including platform upgrades, site speed improvements, security fixes, and issue resolutions.
You'll enjoy working with our team for your Springfield web maintenance plans because of the emphasis we put on availability and communication. If you need something basic done the same day or have a complex question that is best explained over the phone, you'll have no problem getting in touch with a member of our website team to make it happen!
We see web maintenance as a reactive support service where we provide your Springfield business with the right website developer resources to fix just about any problem. Here are a few examples of site glitches that might need Springfield web maintenance:
These are just a few of the Springfield website support services we offer. Basically, Springfield web maintenance is anything a website marketer or web developer does to change your website.
In addition to supporting Springfield-area websites, our web maintenance agency also offers Aurora, Bloomington, Chicago, Decatur, Elgin, Joliet, Naperville, Palatine, Peoria, Rockford, Schaumburg, Skokie, small businesses and large corporations help with their websites.
We charge a base rate of $119.50 per hour for our web maintenance services, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.
When you purchase a web maintenance retainer, there are no minimum deductions, expirations, contracts, or hidden fees.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you informed of the time usage on your pre-purchased website maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.
Have you grown weary of being notified about updates that are available? Concerned about the possibility of website downtime? Let our web development team take care of both worries through proactive website management!
Here is a list of what is included in our website management plans:
Our in-house team of site specialists is available to perform platform, theme, and plugin/extension updates on a quarterly or monthly basis for WordPress or WooCommerce websites!
Our process involves storing remote backups of your website and database in order to minimize the possibility of data loss.
Our uptime monitoring system enables us to keep tabs on your website for any potential service outages.
In the event of a website outage, our web developers will receive an alert and take immediate action to identify and resolve the issue.
We offer website management plans in both monthly and quarterly durations for your convenience. With our service, you have the option to determine the frequency at which our team conducts remote backups and updates for your website.
With years of experience developing websites for Springfield businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Having said that, it's better to master a few platforms than try to specialize in them all. For that reason, our website maintenance firm for Springfield websites tends to service only the following platforms:
In the past, we provided web maintenance and support for Joomla and Magento platforms of Springfield small businesses. However, we chose to move away from those platforms to allow our web maintenance experts to focus more heavily on training and support within the other systems.
Ask the Springfield website support company some questions about their services before you sign up for a package. It'll give you a better idea of the experience you'll have with their premium Illinois web support plans prior to making payment and providing website access. Let's go over some simple questions to ask:
If you ask any Springfield website services firm these questions before subscribing to their web maintenance packages, you'll have a much better idea of the future relationship, the security of your website, and the expected delivery time for important requests.