Indiana Website Maintenance Services

Support for Indiana Websites

Our team doesn't just build Indiana websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Web Support Specialists for Indiana Organizations

Our web maintenance company works out of a single location and never outsources Indiana web support.

We're the perfect choice for all your Indiana website support needs, including platform upgrades, website performance improvements, security fixes, and issue resolutions.

Our team puts a lot of emphasis on communication and availability for Indiana website support clients. If you need something simple done the same day or have a complex question that is best explained over the phone, you'll have no problem getting in touch with a member of our website team to make it happen!

Our Indiana Web Maintenance Services

Web maintenance is a reactive support service that connects you with the right web designer to fix nearly any website issue. These are some examples of website concerns that Indiana web maintenance agencies might fix:

  • Making sure your website's platform is up to date.
  • Installing app or plugin updates to improve security and functionality.
  • Adding new pages whenever you release something new.
  • Freshen up your blog with new content.
  • Rearranging your Indiana website's navigation menu.
  • Improve your website speed to pass Google Core Web Vitals.
  • Take backups of your website's files and databases.
  • Making your site look and feel better.
  • Fixing website scan issues or Google Search Console coverage problems.
  • Adding structured data, open graph tags, etc.
  • Providing solutions to other website glitches.

These are just a few of the Indiana web maintenance plans we offer. Basically, Indiana web support is anything a website designer or online marketing professional does to change your website.

Our website maintenance and support firm is happy to provide Anderson, Bloomington, Columbus, Evansville, Fort Wayne, Gary, Hammond, Indianapolis, Lafayette, Lawrence, and South Bend with fast website support services.

A Few of Our Web Maintenance & Support Specialists

Micah SDavid WJustin FDrew PAshton HJake F

Pricing for Indiana Website Maintenance

While our web maintenance services have a starting rate of $119.50/hour, pre-purchased blocks of time can bring the cost down to as low as $99.95/hour.

By obtaining a web maintenance retainer, you can avoid long-term contracts, hidden fees, minimum deductions, and expirations.

Please bear in mind that it's unusual for us to receive tasks that require less than 10 minutes to finish, as the task review process, response to emails or phone calls, feedback, and logging typically take up at least 10 minutes.

We will provide you with a monthly update on the remaining time balance of your pre-purchased website maintenance retainer to keep you informed of your usage.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Contact Us

Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Indiana Website Management Services

Are you fed up with receiving regular upgrade alerts? Are you anxious about the potential for website downtime? With proactive website management, our web development team can address both of your worries!

The following is a rundown of the features included in our website management plans:

1.) Proactive Site Updates

With our in-house team of website experts, we are capable of performing platform updates, template updates, and plugin/extension updates for WordPress or WooCommerce websites on a monthly or quarterly schedule!

  1. Site Backup: Our first step involves generating backups of both your website files and database.
  2. Install Update: Subsequently, we proceed to manually install any available upgrades on your website.
  3. Review: We run a test on your website for problems once the updates have been installed.
  4. Finish: Successfully upgrading will bolster your website's defense against malware and security threats! In the event of unsuccessful upgrades, we will work together to determine the next steps.

2.) Remote Website Backups

We keep remote backups of your website and database to minimize the possibility of data loss.

3.) Website Uptime Monitoring

Within our uptime monitoring system, we oversee your website for any service outages.

If your website experiences downtime, our website designers will be alerted to investigate the issue.

Pricing for Indiana Website Management

Our website management plans are available with monthly and quarterly options. This gives you the flexibility to select the frequency at which our team performs remote backups and installs website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Indiana Websites

For Indiana small businesses, we have a team of web designers and web developers who have experience with multiple platforms. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. Therefore, we tend to only maintain Indiana websites on these platforms:

Example Web Maintenance Service List for Indiana Businesses

We're often asked for examples of Indiana website maintenance requests after a site launches. We've performed these Indiana website support plans in the past and would be happy to do it for you too!

Easy Indiana Website Changes

A simple change to your Indiana website might include updating a paragraph on a page, swapping out an image, or adding a new page. Keeping content fresh for search engines and visitors is just normal, routine web maintenance.

Indiana Page Speed Improvements

We can analyze your Indiana website for hosting concerns, caching glitches, unoptimized images, console errors, broken links, poor queries, and more if it's slow. It'll help improve page load times, which will make users and search engines happy.

Platform Upgrades / Security Updates

Keeping your Indiana website's content management system updated is important if it's running on WordPress. This helps improve security and functionality - sometimes the upgrades are relatively quick to perform, which is a win-win!

Plugin / Extension Updates

It's important to update your Indiana website's plugins and extensions to reflect the latest changes by the developers. It's similar to updating the CMS platform since it helps patch security and functionality problems.

Google Search Console Issues

Did Google Search Console tell you about a coverage problem? If so, we can fix the coverage concerns, and let you know how it went. This will help your search engine rankings, throughout Indiana and beyond, by making Google happy!

Add Structured Data

When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way of describing content on the web, whether it's a local company in Indiana or an ecommerce product.

Implement Open Graph on Your Website

By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.

Implement Google Tag Manager

Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? That won't be a problem! We'll happily install Google Tag Manager on your Indiana website and teach you how to use it.

Add Conversion Tracking

It's important to setup conversion tracking for your Indiana website if you want to understand the benefits of digital marketing. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or PPC advertising.

Image Optimization

Are large images slowing down your Indiana website? Not a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!

Add Live Chat

Do you want to try live chat on your website? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Indiana business!

Review Error Log Files

Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform concerns to prevent recurring error messages.

Integrate reCaptcha on Contact Forms

If spambots are attacking your Indiana website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Setup a Caching Plugin

Are you interested in installing a caching plugin in your Indiana website, but not sure how to properly configure the settings for best page performance? We can help recommend caching plugins, or just install and configure them for you!

Setup SMTP Email

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

Restrict IP Addresses

Is your Indiana website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Create Website Backups

Do you want to create a backup of your Indiana website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major update or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design changes based on statistical data regarding how users interact with your Indiana web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Indiana site. We've seen businesses in and around Indiana lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make modifications to your Indiana website? If your Indiana website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask Indiana Website Support Firms

If you're thinking about signing up for any Indiana web maintenance package, make sure you ask the company how their services work. By doing this, you'll be able to better understand your relationship with the Indiana web support team before you give them money or give them access to your website. Here are some basic questions to ask:

  • How do you handle website security? Do you run security scans of customer websites?
  • What's the turnaround time for Indiana website support?
  • Are you outsourcing your Indiana web maintenance services?
  • How much does Indiana website maintenance cost?
  • Are there minimum deductions or minimum billable expenses for Indiana site updates?
  • At what times of the day are you working and able to take our maintenance requests?
  • How will I know about new upgrades to my platform?

We find it beneficial to run these questions by any Indiana website services firm before subscribing to their web support packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected delivery time for important maintenance requests.

Indiana Web Maintenance Services and Tips

Larger companies in and around Indiana often ask us for a website maintenance plan. Whether it's your website, hosting, or domain name, we'll make sure your Indiana organization has a website support plan to ensure optimum performance.

Annual Indiana website maintenance tasks

  • Ask your website hosting firm if they have newer servers you can migrate to.
  • Ask your web designer if your website has a major platform release coming up that will require a lot of work to install.
  • Restore a site backup to make sure the data is enough for full recovery. Also, make sure your backups are stored remotely.
  • Check out competitor sites (even those outside of Indiana) to see if you're missing out on any competitive advantages they have over you.
  • Take a look at your website's security to make sure nothing's been compromised.
  • Ensure that structured data, open graph, and social links are all working.
  • Check if any third party tracking, live chat, or heat map scripts are installed but no longer necessary.
  • Remove any unnecessary development or staging websites.

Semi-annual Indiana website maintenance tasks

  • Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
  • Check that your hosting account isn't about to expire and you can access it.
  • Make sure you can access your DNS in case anything needs to be changed.
  • Find out if your SSL certificate will expire soon.
  • Make sure your website backup schedule is working and you have remote backups.
  • Check if you have an automated image optimization service running.
  • See if there are any console errors on the website.

Monthly Indiana website maintenance tasks

  • Ensure your website doesn't have any broken links, which affect UX and search engine optimization.
  • Check your website for performance concerns after recent updates or changes.
  • See if there's anything wrong being reported within Google Search Console.
  • Keep your website fresh by updating your content within one of your service pages or blog articles.
  • Check if there are available platform or extension upgrades.

800-796-8263 Email Us

Web Support Services throughout Indiana

If you've been searching for experienced website maintenance and support agencies serving major cities throughout Indiana, we'll be the website support team you want to contact. Our web maintenance experts frequently offer website maintenance and help in Anderson, Bloomington, Columbus, Evansville, Fort Wayne, Gary, Hammond, Indianapolis, Lafayette, Lawrence, or South Bend throughout Indiana. From easy website updates and platform upgrades, to website training and emergency support, our website support firm will have you covered!

When searching for website consultants to handle website maintenance and support in smaller cities throughout Indiana, we still hope you'll consider our web maintenance packages. We have a full staff of dedicated website specialists ready to help Indiana-area organizations. Whether your business is located in Indianapolis, Fort Wayne, Evansville, South Bend, Carmel, Fishers, Bloomington, Hammond, Lafayette, Gary, Noblesville, Muncie, Greenwood, Kokomo, Terre Haute, or a different city, our website maintenance firm will be ready to help with all your Indiana website support plans!

Hear what our customers are saying

Wendy Bottesi

Wendy Bottesi

Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
Carissa Giebel

Carissa Giebel

They are great to work with. Always quick to respond to my questions and assist when needed! They have been working with me at Legacy Law Group, LLC for many years.
Joe Simmons

Joe Simmons

David Wurst and WebCitz have been a great hosting company to work with for over 10 years. They provide exceptional service and knowledge with their customers and always get it done immediately. I will never work with any other company.
Kendrick Jacobs

Kendrick Jacobs

Corey G at WebCitz was so professional and patient while helping us solve our issues. We appreciate his help so much. This company definitely needs more people like him. Amazing customer service! Thank you Corey G! (:
Cassie Richards

Cassie Richards

Working with WebCitz has been nothing but a great experience. David, Jake, Drew, and the rest of the team are easy to work with, accommodating, and very knowledgeable. WebCitz is a company that you can trust will be there when you need them most. If I’m having an issue or problem with a website, I can always count on a quick response and a timely solution.
Tara Candland

Tara Candland

Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
Email Us

Let's Talk About Indiana Web Maintenance!