Our team doesn't just build Columbus websites; we also offer website maintenance and support services because we know questions and concerns come up!
Our website maintenance firm works out of a single location and never outsources Columbus website support.
This makes our web maintenance firm the perfect choice to provide all your Columbus website support needs, including website platform upgrades, site speed improvements, website security fixes, website issue resolutions, and anything else related to improving your site.
You'll enjoy working with our team for your Columbus website support plans because of the emphasis we put on communication and availability. If you need something basic done the same day or have a complex question that is best explained over the phone, you'll have no problem getting in touch with a member of our website team to make it happen!
Web maintenance is a reactive support service that connects you with the right web developer to fix nearly any website issue. There are many examples of website issues that might require service from Columbus web support companies, including:
The previously mentioned services are just a glimpse of what we view as possible Columbus web support services. In fact, Columbus website support is really anything a web developer or digital marketer does to your website to change it in some manner.
In addition to supporting Columbus-area websites, our web support agency also offers Anderson, Bloomington, Evansville, Fort Wayne, Gary, Hammond, Indianapolis, Lafayette, Lawrence, and South Bend small businesses and large corporations help with their websites.
Our website maintenance services start at $119.50 per hour, however, we provide discounts for pre-purchased blocks of time which can reduce the rate to as low as $99.95 per hour.
If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you informed of the time usage on your pre-purchased web maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.
Are you getting annoyed by constant notifications regarding available updates? Worried about website downtime? Let our web development team take care of both worries through proactive site management!
Here is a list of what is included in our website management plans:
You can rely on our team of website consultants to perform platform, template, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!
We store remote backups of your website and database to minimize the risk of data loss.
We monitor your website for service outages within our uptime monitoring system.
If your website goes down, an alert will be sent to our website developers to allow us to investigate the issue.
You can select between monthly or quarterly options for our site management plans. This allows you to choose how often our team processes remote backups and installs available website updates.
For Columbus small businesses, we have a team of web designers and web developers who have experience with multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our website maintenance agency for Columbus websites tends to service only the following platforms:
In the past, we provided website maintenance and support for Joomla and Magento platforms of Columbus organizations. The reason we moved away from those platforms was to let our website support experts focus more on training and support.
If you're thinking about signing up for any Columbus website support package, make sure you ask the company how their services work. This will help you get a better idea of the experience you will have with their premium Indiana web maintenance plans before you submit payment and provide site access. Let's go over some simple questions to ask:
If you ask any Columbus site services agency these questions before subscribing to their web maintenance packages, you'll have a much better idea of the future relationship, the security of your website, and the expected turnaround time for important requests.