Fort Wayne, IN Website Maintenance Services

Support for Fort Wayne Websites

Our team doesn't just build Fort Wayne websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Web Maintenance Professionals for Fort Wayne, IN Organizations

Our website support company works out of a single location and never outsources Fort Wayne website maintenance.

This makes our web support company the perfect choice to provide all your Fort Wayne website support needs, including website platform upgrades, website speed improvements, site security fixes, website issue resolutions, and anything else related to improving your website.

You'll enjoy working with our team for your Fort Wayne website maintenance services because of the emphasis we put on communication and availability. Our support team is happy to help if you need something simple done the same day or have a complicated question you'd like to explain over the phone.

Our Fort Wayne, IN Website Maintenance Services

Web maintenance is a reactive support service that connects you with the right website developer to fix nearly any website issue. There are many examples of website problems that might require service from Fort Wayne website support firms, including:

  • Upgrading your website platform to the latest version.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new web pages as you release new information.
  • Writing new blog content to help you stay fresh.
  • Rearranging your Fort Wayne website's navigation menu.
  • Improve your website speed to pass Google Core Web Vitals.
  • Take backups of your website's files and databases.
  • Changing the look and feel of your site.
  • Troubleshooting Google Search Console coverage glitches.
  • Enhancing technical SEO with structured data, open graph tags, etc.
  • Providing a solution to any other website problem.

The previously mentioned services are just a glimpse of what we view as possible Fort Wayne web support services. Basically, Fort Wayne website support is anything a internet marketer or web developer does to change your website.

In addition to supporting Fort Wayne-area websites, our web support agency also offers Anderson, Bloomington, Columbus, Evansville, Gary, Hammond, Indianapolis, Lafayette, Lawrence, and South Bend small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

Drew PMicah SJustin FDana CJake FAshton H

Pricing for Fort Wayne, IN Web Maintenance

Our website maintenance services start at $119.50 per hour, however, we provide discounts for pre-purchased blocks of time which can reduce the rate to as low as $99.95 per hour.

If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.

Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.

To keep you in the loop regarding your pre-purchased web maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Contact Us

Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Fort Wayne, IN Website Management Services

Are you getting annoyed by constant notifications regarding available updates? Worried about website downtime? Let our web development team take care of both worries through proactive site management!

Take a look at what is covered in our website management plans, outlined for you below:

1.) Proactive WordPress Updates

We have an in-house team of website consultants ready to perform platform updates, template updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!

  1. File & Database Backup: Our process begins by creating backups of both your website files and database.
  2. Run Updates: After that, we proceed with manually installing any available updates for your website.
  3. Test: Our next step involves testing your website for any potential concerns following the installation of upgrades.
  4. Finalize the Work: Successfully completing the updates will enhance the security of your website and protect it against malware. Should the updates not be successful, we'll collaborate with you to determine the next steps.

WordPress Update Management

2.) Remote Storage of Website Backups

Our process involves storing remote backups of your website and database in order to minimize the possibility of data loss.

Offsite Backups

3.) Uptime Monitoring

We monitor your website for service outages within our uptime monitoring system.

In the event of a website outage, our website developers will receive an alert and take immediate action to identify and resolve the issue.

Uptime Monitoring

Pricing for Fort Wayne, IN Website Management

You can select between monthly or quarterly options for our site management plans. This allows you to choose how often our team processes remote backups and installs available website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Fort Wayne, IN Websites

For Fort Wayne small businesses, we have a team of web designers and web developers who have experience with multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our website maintenance agency for Fort Wayne websites tends to service only the following platforms:

Questions to Ask Fort Wayne, IN Web Maintenance Firms

If you're thinking about signing up for any Fort Wayne web support package, make sure you ask the company how their services work. This will help you get a better idea of the experience you will have with their professional Indiana web maintenance services before you submit payment and provide website access. Let's go over some easy questions to ask:

  • Can you tell me how you handle website security? Do you assess website security scans for businesses?
  • When can I expect an average Fort Wayne website support request to be completed?
  • Do you outsource your Fort Wayne web maintenance services?
  • How much does Fort Wayne web maintenance cost?
  • Are there minimum deductions or minimum billable expenses for Fort Wayne website updates?
  • At what times of the day are you working and able to take our maintenance requests?
  • When there are new updates on my platform, will you let me know?

If you ask these questions to a Fort Wayne website services company, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.

 

5 Reasons Why Your Slow Website is Costing You Sales

Hear what our customers are saying

Alo Health

Alo Health

WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
Wendy Bottesi

Wendy Bottesi

Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
Kendrick Jacobs

Kendrick Jacobs

Corey G at WebCitz was so professional and patient while helping us solve our issues. We appreciate his help so much. This company definitely needs more people like him. Amazing customer service! Thank you Corey G! (:
Carissa Giebel

Carissa Giebel

They are great to work with. Always quick to respond to my questions and assist when needed! They have been working with me at Legacy Law Group, LLC for many years.
Rummeles Fine Jewelry

Rummeles Fine Jewelry

Great company to deal with! They have a great team of people and are always there to answer any questions we have!
Dawn White

Dawn White

These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
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