Our team doesn't just build South Bend websites; we also offer website maintenance and support services because we know questions and concerns come up!
We're a website support company with a team of website consultants that never outsources South Bend website support to anyone.
This makes our web maintenance agency the perfect choice to provide all your South Bend website support needs, including site platform upgrades, page performance improvements, website security fixes, website issue resolutions, and anything else related to improving your website.
You'll enjoy working with our team for your South Bend website support packages because of the emphasis we put on availability and communication. Our support team is happy to help if you need something easy done the same day or have a complicated question you'd like to explain over the phone.
We see website maintenance as a reactive support service where we provide your South Bend business with the right website developer resources to fix just about any problem. There are many examples of website issues that might require service from South Bend website maintenance firms, including:
The previously mentioned services are just a glimpse of what we view as possible South Bend web maintenance services. In fact, South Bend website maintenance is basically anything a web developer or internet advertiser does to your website.
In addition to supporting South Bend-area websites, our website maintenance agency also offers Anderson, Bloomington, Columbus, Evansville, Fort Wayne, Gary, Hammond, Indianapolis, Lafayette, Lawrence, small businesses and large corporations help with their websites.
We charge a base rate of $119.50 per hour for our web maintenance services, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.
If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you in the loop regarding your pre-purchased web maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.
Have you grown weary of being notified about updates that are available? Worried about website downtime? Let our web development team take care of both worries through proactive website management!
Take a look at what is covered in our website management plans, outlined for you below:
You can rely on our team of website experts to perform platform, template, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!
Our process involves storing remote backups of your site and database in order to minimize the possibility of data loss.
We monitor your website for service outages within our uptime monitoring system.
If your website experiences downtime, our website developers will be alerted so that they can promptly investigate and address the issue.
We offer website management plans in both monthly and quarterly durations for your convenience. This allows you to choose how often our team processes remote backups and installs available website updates.
With years of experience developing websites for South Bend organizations (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our web maintenance company for South Bend websites tends to service only the following platforms:
In the past, we provided website maintenance and support for Joomla and Magento platforms of South Bend businesses. However, we chose not to use those platforms so our website support experts could focus on training and support within the more popular platforms.
After the launch of a website, we're often asked for detailed examples of South Bend web support requests. Here are several examples of South Bend website support plans we've been asked to perform in the past and would be more than happy to provide to you!
Changes to your South Bend website could be as easy as updating a paragraph, swapping images, or adding a new page. This is just normal, routine web maintenance to keep content fresh for both search engines and visitors.
If your South Bend site isn't running as fast as it once was, we can review your website for hosting errors, caching issues, unoptimized images, console errors, broken links, poor queries, and much more. User experience and search engine optimization will both benefit from better page load times.
Keeping your South Bend website's content management system updated is important if it's running on WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.
It's important to update plugins and extensions on your South Bend website if they were developed and maintained by a third-party. This is similar to the idea of updating the CMS platform since it helps patch security and functionality errors.
Did you get a report from Google Search Console telling you about a coverage issue? If so, we can review the coverage issues, fix the problems, and update you on the results. Make Google happy, and you'll rank higher throughout South Bend and beyond!
When you search Google organically, have you noticed reviews or prices in the search results? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a local business in South Bend, and ecommerce product or some other common data type.
By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.
Interested in using Google Tag Manager for managing custom scripts? No problem at all! We can add Google Tag Manager to your South Bend website and even teach you how to use it.
Tracking conversions is important if you want to understand the benefits of digital marketing for your South Bend website. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.
Is your South Bend site slow because of large images? That won't be a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!
Is your website ready for live chat? If you'd like us to recommend the best live chat system for your South Bend business, install the tracking code, and customize the design for your branding, we can do it!
Are your error_log files big? To stop recurring error messages, we can diagnose the problem and update programming code.
If spambots are attacking your South Bend website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.
Are you interested in installing a caching plugin in your South Bend website, but not sure how to properly configure the settings for best website performance? We can help recommend caching plugins, or just install and configure them for you!
If you want to improve email deliverability, we can set up your contact form and website platform to send emails via SMTP instead of PHP mail.
Is your South Bend website being bombarded with fake orders, contact submissions or live chats from a specific network? Our team can help set up IP restrictions so your website doesn't get hit with as much malicious traffic.
Is it time to make a backup of your South Bend website? Let us help you create one-time or scheduled backups that you can store locally or offsite.
Before you do a major update or extension installation, it's a good idea to setup a development or staging site. If you'd like help creating and managing that development / staging site, just let us know!
Do you prefer to make design changes based on statistical data regarding how users interact with your South Bend web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.
Have you launched a new website or removed pages? You will want to create 301 redirects for your South Bend site to prevent broken pages from hurting your search engine optimization. We've seen businesses in and around South Bend lose huge amounts of organic traffic due to widespread broken pages. We are happy to help you resolve broken pages through the creation of 301 redirects within .htaccess files, nginx templates, and CMS plugins.
Need help learning how to make basic edits to your South Bend website? We'll be happy to help if your South Bend website was built on a platform we work with, such as Shopify or WordPress.
Ask the South Bend web support agency some questions about their services before you sign up for a package. This will help you get a better idea of the experience you will have with their professional Indiana website maintenance services before you submit payment and provide website access. Let's go over some easy questions to ask:
If you ask these questions to a South Bend website services company, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.
Companies in and around South Bend often ask us for a website maintenance plan to establish routines and procedures. We are happy to help your South Bend business develop a website support plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.