South Bend, IN Website Maintenance Services

Support for South Bend Websites

Our team doesn't just build South Bend websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Web Maintenance Professionals for South Bend, IN Organizations

We're a website support company with a team of website consultants that never outsources South Bend website support to anyone.

This makes our web maintenance agency the perfect choice to provide all your South Bend website support needs, including site platform upgrades, page performance improvements, website security fixes, website issue resolutions, and anything else related to improving your website.

You'll enjoy working with our team for your South Bend website support packages because of the emphasis we put on availability and communication. Our support team is happy to help if you need something easy done the same day or have a complicated question you'd like to explain over the phone.

Our South Bend, IN Website Maintenance Services

We see website maintenance as a reactive support service where we provide your South Bend business with the right website developer resources to fix just about any problem. There are many examples of website issues that might require service from South Bend website maintenance firms, including:

  • Upgrading your website platform to the latest version.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new web pages as you release new information.
  • Freshen up your blog with new content.
  • Rearranging the navigation menu of your South Bend website.
  • Making your page faster to pass Google Core Web Vitals.
  • Take backups of your website's files and databases.
  • Making your website look and feel better.
  • Troubleshooting Google Search Console coverage problems.
  • Enhancing technical search engine optimization with structured data, open graph tags, etc.
  • Providing a solution to any other website problem.

The previously mentioned services are just a glimpse of what we view as possible South Bend web maintenance services. In fact, South Bend website maintenance is basically anything a web developer or internet advertiser does to your website.

In addition to supporting South Bend-area websites, our website maintenance agency also offers Anderson, Bloomington, Columbus, Evansville, Fort Wayne, Gary, Hammond, Indianapolis, Lafayette, Lawrence, small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

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Pricing for South Bend, IN Website Maintenance

We charge a base rate of $119.50 per hour for our web maintenance services, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.

If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.

Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.

To keep you in the loop regarding your pre-purchased web maintenance retainer, we will send you a monthly update that outlines your account's time usage and remaining balance.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Contact Us

Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our South Bend, IN Website Management Packages

Have you grown weary of being notified about updates that are available? Worried about website downtime? Let our web development team take care of both worries through proactive website management!

Take a look at what is covered in our website management plans, outlined for you below:

1.) Proactive WordPress Upgrades

You can rely on our team of website experts to perform platform, template, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!

  1. Backup: We start by taking backups of your site files and database.
  2. Update: We then manually upgrade your website by installing any available updates.
  3. Test: Our next step involves testing your website for any potential problems following the installation of upgrades.
  4. Finish Up: Your website will be better protected against security threats and malware if the updates are successful. In the event the upgrades are unsuccessful, we'll work together to determine the best course of action.

2.) Remote Storage of Website Backups

Our process involves storing remote backups of your site and database in order to minimize the possibility of data loss.

3.) Uptime Monitoring

We monitor your website for service outages within our uptime monitoring system.

If your website experiences downtime, our website developers will be alerted so that they can promptly investigate and address the issue.

Pricing for South Bend, IN Website Management

We offer website management plans in both monthly and quarterly durations for your convenience. This allows you to choose how often our team processes remote backups and installs available website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for South Bend, IN Websites

With years of experience developing websites for South Bend organizations (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our web maintenance company for South Bend websites tends to service only the following platforms:

  • South Bend WordPress Web Support
  • South Bend WooCommerce Website Support
  • South Bend Shopify Web Maintenance
  • In the past, we provided website maintenance and support for Joomla and Magento platforms of South Bend businesses. However, we chose not to use those platforms so our website support experts could focus on training and support within the more popular platforms.

Example Web Maintenance Service List for South Bend, IN Small Businesses

After the launch of a website, we're often asked for detailed examples of South Bend web support requests. Here are several examples of South Bend website support plans we've been asked to perform in the past and would be more than happy to provide to you!

Easy South Bend Website Changes

Changes to your South Bend website could be as easy as updating a paragraph, swapping images, or adding a new page. This is just normal, routine web maintenance to keep content fresh for both search engines and visitors.

South Bend Website Speed Improvements

If your South Bend site isn't running as fast as it once was, we can review your website for hosting errors, caching issues, unoptimized images, console errors, broken links, poor queries, and much more. User experience and search engine optimization will both benefit from better page load times.

Platform Updates / Security Updates

Keeping your South Bend website's content management system updated is important if it's running on WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.

Extension / Plugin Upgrades

It's important to update plugins and extensions on your South Bend website if they were developed and maintained by a third-party. This is similar to the idea of updating the CMS platform since it helps patch security and functionality errors.

Fixing Search Console Issues

Did you get a report from Google Search Console telling you about a coverage issue? If so, we can review the coverage issues, fix the problems, and update you on the results. Make Google happy, and you'll rank higher throughout South Bend and beyond!

Implement Structured Data

When you search Google organically, have you noticed reviews or prices in the search results? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a local business in South Bend, and ecommerce product or some other common data type.

Add Open Graph to Your Website

By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.

Implement Google Tag Manager

Interested in using Google Tag Manager for managing custom scripts? No problem at all! We can add Google Tag Manager to your South Bend website and even teach you how to use it.

Implement Conversion Tracking

Tracking conversions is important if you want to understand the benefits of digital marketing for your South Bend website. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.

Optimize Images

Is your South Bend site slow because of large images? That won't be a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!

Setup Live Chat

Is your website ready for live chat? If you'd like us to recommend the best live chat system for your South Bend business, install the tracking code, and customize the design for your branding, we can do it!

Resolve Errors in Log Files

Are your error_log files big? To stop recurring error messages, we can diagnose the problem and update programming code.

Setup reCaptcha on Forms

If spambots are attacking your South Bend website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Install a Caching Plugin

Are you interested in installing a caching plugin in your South Bend website, but not sure how to properly configure the settings for best website performance? We can help recommend caching plugins, or just install and configure them for you!

Send Website Emails Over SMTP

If you want to improve email deliverability, we can set up your contact form and website platform to send emails via SMTP instead of PHP mail.

Restrict Malicious IP Addresses

Is your South Bend website being bombarded with fake orders, contact submissions or live chats from a specific network? Our team can help set up IP restrictions so your website doesn't get hit with as much malicious traffic.

Run Website & Database Backups

Is it time to make a backup of your South Bend website? Let us help you create one-time or scheduled backups that you can store locally or offsite.

Create a Testing Website

Before you do a major update or extension installation, it's a good idea to setup a development or staging site. If you'd like help creating and managing that development / staging site, just let us know!

Create A/B Testing Rules

Do you prefer to make design changes based on statistical data regarding how users interact with your South Bend web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Add 301 Redirects

Have you launched a new website or removed pages? You will want to create 301 redirects for your South Bend site to prevent broken pages from hurting your search engine optimization. We've seen businesses in and around South Bend lose huge amounts of organic traffic due to widespread broken pages. We are happy to help you resolve broken pages through the creation of 301 redirects within .htaccess files, nginx templates, and CMS plugins.

Offer Website Training

Need help learning how to make basic edits to your South Bend website? We'll be happy to help if your South Bend website was built on a platform we work with, such as Shopify or WordPress.

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask South Bend, IN Web Maintenance Companies

Ask the South Bend web support agency some questions about their services before you sign up for a package. This will help you get a better idea of the experience you will have with their professional Indiana website maintenance services before you submit payment and provide website access. Let's go over some easy questions to ask:

  • Can you tell me how you handle website security? Do you run site security scans for companies?
  • When can I expect an average South Bend web maintenance request to be completed?
  • Are you outsourcing your South Bend website maintenance services?
  • What are your South Bend web support costs?
  • Are there any minimum deductions or minimum billable expenses for South Bend website updates?
  • At what times of the day are you working and able to take our maintenance requests?
  • How will I know about new updates to my platform?

If you ask these questions to a South Bend website services company, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.

South Bend, IN Website Support Plans and Tips

Companies in and around South Bend often ask us for a website maintenance plan to establish routines and procedures. We are happy to help your South Bend business develop a website support plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.

Annual South Bend web maintenance work

  • Message your web hosting agency to see if they have upgraded servers you can switch your website to for faster page speeds.
  • Check if your website platform is releasing a major update in the near future which will require a major overhaul of your website.
  • Restore a website backup to make sure the data is enough for full recovery. Also, make sure your backups are stored remotely.
  • Look at competitor websites (even those outside of South Bend) to see if you are missing out on new functionality for your own customers.
  • Ensure your website is secure by performing a full security review.
  • Ensure that structured data, open graph, and social links are all working.
  • Check if any third party tracking, live chat, or heat map scripts are installed but no longer necessary.
  • Take down any unnecessary development or staging sites.

Semi-annual South Bend web support duties

  • Make sure you have access to your domain name and it's not about to expire. When you must renew your domain name, this will come in handy.
  • Ensure you have access to your hosting account and that it isn't expiring soon.
  • Make sure you have access to your DNS.
  • Check if your SSL certificate will be expiring in the near future.
  • Verify your website backup schedule is working properly, and you have remote backups outside of South Bend.
  • If you have an automated image optimization service, verify it is working properly.
  • Make sure the website doesn't throw any console errors.

Monthly South Bend website support tasks

  • Check for broken links on your website, which negatively impact UX and search engine optimization.
  • Make sure your site isn't having performance glitches after recent updates.
  • See if there's anything wrong being reported within Google Search Console.
  • Keep your website fresh by updating your content within one of your service pages or blog articles.
  • Take a look at your website platform and extensions for any available updates.

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Hear what our customers are saying

Sarah Grantham

Sarah Grantham

Corey was absolutely amazing in helping me with my issue. He was encouraging as we worked through things that to me were huge, but he made them seem small. Will definitely use WebCitz again!!!
Carissa Giebel

Carissa Giebel

They are great to work with. Always quick to respond to my questions and assist when needed! They have been working with me at Legacy Law Group, LLC for many years.
George Ormond

George Ormond

Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
Wendy Bottesi

Wendy Bottesi

Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
Joe Simmons

Joe Simmons

David Wurst and WebCitz have been a great hosting company to work with for over 10 years. They provide exceptional service and knowledge with their customers and always get it done immediately. I will never work with any other company.
Dawn White

Dawn White

These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
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Let's Talk About South Bend, IN Web Maintenance!