Our team doesn't just build Topeka websites; we also offer website maintenance and support services because we know questions and concerns come up!
We are a website support firm with a team of website experts that works from a single location and never outsources Topeka web maintenance services.
This makes our website maintenance firm the perfect choice to provide all your Topeka website support needs, including website platform upgrades, site speed improvements, website security fixes, website issue resolutions, and anything else related to improving your website.
Our team puts a lot of emphasis on availability and communication for Topeka website support clients. Our support team is happy to help if you need something simple done the same day or have a complicated question you'd like to explain over the phone.
We view web maintenance to be a reactive support service that provides your Topeka business with the appropriate web developer resources to solve nearly any website problem. There are many examples of website issues that might require service from Topeka website maintenance agencies, including:
Those services are just a taste of what Topeka website support might look like. In fact, Topeka web maintenance is basically anything a web developer or digital marketer does to your website.
In addition to supporting Topeka-area websites, our web maintenance company also offers Kansas City, Lawrence, Manhattan, Olathe, Overland Park, and Wichita small businesses and large corporations help with their websites.
The starting price for our website maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.
If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you informed of the time usage on your pre-purchased web maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.
Tired of being warned about available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!
Here is a list of what is included in our website management plans:
We have an in-house team of website experts ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!
We store remote backups of your website and database to minimize the risk of data loss.
We monitor your website for service outages within our uptime monitoring system.
If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.
Our website management plans are offered in monthly and quarterly options. This allows you to choose how often our team processes remote backups and installs available website updates.
We have a diverse team of web designers and web developers, for Topeka businesses, who have been immersed in multiple website platforms over the years. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Therefore, we tend to only maintain Topeka websites on these platforms:
In the past, we provided website maintenance and support for Joomla and Magento platforms of Topeka businesses. However, we chose not to use those platforms so our website maintenance experts could focus on training and support within the more popular platforms.
We are often asked for detailed examples of Topeka website support requests that might come up after the launch of a website. Here are several examples of Topeka web maintenance services we've been asked to perform in the past and would be more than happy to provide to you!
Changes to your Topeka website could be as simple as updating a paragraph, swapping images, or adding a new page. This is just normal, routine web maintenance to keep content fresh for both search engines and visitors.
Let us check your Topeka website for hosting, caching, image optimization, console errors, broken links, poor database queries, and other potential problems that might be impacting your page speed. User experience and SEO will both benefit from better page load times.
It's important to keep your Topeka website updated if it runs on a CMS like WordPress. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!
It's important to update plugins and extensions on your Topeka website if they were developed and maintained by a third-party. The idea is similar to updating the CMS platform since it fixes security and functionality problems.
Has Google Search Console told you there's a coverage problem? If so, we'll look at the coverage issues, fix them, and update you on the status. Make Google happy, and you'll rank higher throughout Topeka and beyond!
When you search Google organically, have you noticed reviews or prices in the search results? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a local business in Topeka, and ecommerce product or some other common data type.
When people share links of your Topeka business on social media, your website will look better if you add Open Graph Tags. These tags help define an image, title, and description for your each page on your website.
Interested in using Google Tag Manager for managing custom scripts? That won't be a problem! We'll happily install Google Tag Manager on your Topeka website and teach you how to use it.
If you are interested in understanding the benefit of an online advertising campaign for your Topeka website, it is important to setup conversion tracking. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid ads.
Are large images slowing down your Topeka website? Not a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!
Would you like to try live chat? If you'd like us to recommend the best live chat system for your Topeka business, install the tracking code, and customize the design for your branding, we can do it!
Have you noticed large error_log files on your hosting account? To stop recurring error messages, we can diagnose the problem and update programming code.
If spambots are attacking your Topeka website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.
Looking to install a caching plugin on your Topeka website, but not sure how to configure it? We can help you figure out which caching plugins to install and configure on your website!
If you want to improve email deliverability, we can set up your contact form and website platform to send emails via SMTP instead of PHP mail.
Is your Topeka website being bombarded with fake orders, contact submissions or live chats from a specific network? Our team can help set up IP restrictions so your website doesn't get hit with as much malicious traffic.
Do you want to create a backup of your Topeka website? We can help you create one-time or scheduled backups that store locally or at an offsite location.
It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!
Do you prefer to make design changes based on statistical data regarding how users interact with your Topeka web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.
Are you launching a new website or removing pages from your website? You should create 301 redirects for your Topeka website. We've seen businesses in and around Topeka lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.
Do you need help learning how to make changes to your Topeka website? If your Topeka site was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!
Before signing up for any Topeka website support package, it is important to ask the Topeka web maintenance company some questions about how their services work. This will help you get a better idea of the experience you will have with their premium Kansas web support services before you submit payment and provide website access. Here are some simple questions to ask:
We find it beneficial to run these questions by any Topeka website services agency before subscribing to their website maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.
We are often asked for a website support plan by larger companies in and around Topeka looking to establish routines and procedures within their IT department. We are happy to help your Topeka business develop a web maintenance plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.