Ashland, KY Website Maintenance Services

Our Ashland, KY Web Maintenance Packages

We see web maintenance as a reactive support service where we provide your Ashland company with the right web developer resources to fix just about any problem. Here are a few examples of website glitches that might need Ashland web maintenance:

• Updating your website platform.
• Installing app or plugin updates to improve security and functionality.
• Adding new pages whenever you release something new.
• Freshen up your blog with new content.
• Rearranging your Ashland website's navigation menu.
• Making your page faster to pass Google Core Web Vitals.
• Take backups of your website's files and databases.
• Modifying the look and feel of your website's design.
• Troubleshooting Google Search Console coverage concerns.
• Enhancing technical search engine optimization with structured data, open graph tags, etc.
• Providing a solution to any other website problem.

Those services are just a taste of what Ashland website maintenance might look like. In fact, Ashland web support is really anything a website developer or internet marketer does to your website to change it in some manner.

In addition to supporting Ashland-area websites, our website maintenance firm also offers Covington, Henderson, Lexington, and Louisville small businesses and large corporations help with their websites.

Pricing for Ashland, KY Website Maintenance

We charge a base rate of $119.50 per hour for our web maintenance packages, though pre-purchasing blocks of time can lower the rate to as little as $99.95 per hour.

When you purchase a web maintenance retainer, there are no minimum deductions, expirations, contracts, or hidden fees.

Please know we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes that much time.

To keep you informed of the time usage on your pre-purchased website maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.

Our Ashland, KY Website Management Services

Have you grown weary of being notified about updates that are available? Concerned about the possibility of website downtime? By utilizing proactive website management, our web development team can handle both worries and keep your site running smoothly!

Here is a list of what is included in our website management plans:

1.) Proactive Site Updates

You can rely on our team of website consultants to perform platform, template, and plugin/extension updates at a monthly or quarterly cadence for your WordPress or WooCommerce website!

1. File & Database Backup: Our process begins by creating backups of both your website files and database.
2. Update: We then manually update your website by installing any available updates.
3. Test: Our next step involves testing your site for any potential glitches following the installation of updates.
4. Finalize: If the upgrades were successful, you'll be better protected against security threats and malware! If the updates aren't successful, we'll discuss next steps.

2.) Remote Storage of Website Backups

Our process involves storing remote backups of your website and database in order to minimize the possibility of data loss.

3.) Uptime Monitoring

We use our uptime monitoring system to keep a close eye on your website for any signs of service outages.

If your website goes down, an alert will be sent to our website developers to allow us to investigate the issue.

Pricing for Ashland, KY Website Management

We offer site management plans in both monthly and quarterly durations for your convenience. With our service, you have the option to determine the frequency at which our team conducts remote backups and updates for your website.

The Platforms We Maintain for Ashland, KY Websites

With years of experience developing websites for Ashland small businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Having said that, it's better to master a few platforms than try to specialize in them all. Because of that, we tend to service only these platforms for Ashland websites:

• Ashland WordPress Website Maintenance
• Ashland WooCommerce Web Support
• Ashland Shopify Website Support

We've managed Joomla and Magento platforms for Ashland organizations in the past. However, we chose not to use those platforms so our web maintenance professionals could focus on training and support within the more popular platforms.

Example Web Support Service List for Ashland, KY Businesses

After the launch of a website, we're often asked for detailed examples of Ashland web maintenance requests. The following are some examples of Ashland website maintenance services we've provided in the past.

Basic Ashland Website Changes

A simple change to your Ashland website might include updating a paragraph on a page, swapping out an image, or adding a new page. Keeping content fresh for search engines and visitors is just normal, routine website maintenance.

Ashland Site Speed Improvements

We can analyze your Ashland website for hosting errors, caching issues, unoptimized images, console errors, broken links, poor queries, and more if it's slow. User experience and search engine optimization will both benefit from better page load times.

Platform Updates / Security Updates

If your Ashland website is running on a content management system, like WordPress, it is important to keep the platform updated. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.

Extension / Plugin Updates

It's important to upgrade plugins and extensions on your Ashland website if they were developed and maintained by a third-party. The idea is similar to updating the CMS platform since it fixes security and functionality issues.

Google Search Console Fixes

Has Google Search Console told you there's a coverage problem? If so, we'll look at the coverage problems, fix them, and update you on the status. By making Google happy, you'll boost your search engine rankings throughout Ashland and beyond!

Implement Structured Data

When you search Google organically, have you noticed reviews or prices in the search results? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a nearby business in Ashland, and ecommerce product or some other common data type.

Add Open Graph to Your Website

By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.

Implement Google Tag Manager

Interested in using Google Tag Manager for managing custom scripts? Not a problem! We can add Google Tag Manager to your Ashland website and even teach you how to use it.

Setup Conversion Tracking

It's important to setup conversion tracking for your Ashland website if you want to understand the benefits of internet marketing. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid ads.

Image Compression (Optimization)

Are large images slowing down your Ashland website? That won't be a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!

Add Live Chat

Is your website ready for live chat? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Ashland business!

Resolve Errors in Log Files

Are your error_log files big? If you're getting recurring error messages, we can update programming code or fix platform issues.

Reduce Spam with reCaptcha

To reduce unwanted submissions on your Ashland website, we can setup an invisible or checkbox reCaptcha.

Setup a Caching Plugin

Looking to install a caching plugin on your Ashland website, but not sure how to configure it? We can help you figure out which caching plugins to install and configure on your website!

Implement SMTP Email

If you want to improve email deliverability, we can set up your contact form and website platform to send emails via SMTP instead of PHP mail.

Restrict IP Addresses

Is your Ashland website getting fake orders, contact submissions, or live chats? Our team can help set up IP restrictions so your website doesn't get hit with as much malicious traffic.

Backup Your Website Files

Would you like a backup of your Ashland website? Let us help you create one-time or scheduled backups that you can store locally or offsite.

Create a Development Website

When you're doing a major update or extension installation, you should set up a development or staging website first. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design changes based on statistical data regarding how users interact with your Ashland web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Ashland website. We've seen businesses in and around Ashland lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make edits to your Ashland website? If your Ashland website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

Questions to Ask Ashland, KY Web Maintenance Companies

Ask the Ashland web support agency some questions about their services before you sign up for a package. It'll give you a better idea of the experience you'll have with their professional Kentucky website maintenance services prior to making payment and providing website access. You can ask these easy questions:

• How do you handle website security? Do you run security scans of customer websites?
• What's the delivery time for Ashland web support?
• Are you outsourcing your Ashland website support services?
• How much does Ashland web maintenance cost?
• Are there any minimum deductions or minimum billable expenses for Ashland website updates?
• At what times of the day are you working and able to take our maintenance requests?
• Will you keep me informed about new updates within my platform?

If you ask these questions to a Ashland website services firm, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.

Ashland, KY Website Maintenance Packages and Tips

Companies in and around Ashland often ask us for a website support plan to establish routines and procedures. We can help your Ashland small business set up a website maintenance plan so all aspects of your website, hosting, and domain name are monitored regularly.

Annual Ashland website support tasks

• Ask your web hosting company if they have newer servers you can migrate to.
• Ask your web developer if your website has a major platform release coming up that will require a lot of work to install.
• Restore a website backup to make sure the data is enough for full recovery. Also, make sure your backups are stored remotely.
• Check out competitor sites (even those outside of Ashland) to see if you're missing out on any competitive advantages they have over you.
• Ensure your website is secure by performing a full security review.
• Ensure that structured data, open graph, and social links are all working.
• Verify the necessity of any third party tracking, live chat, or heat map scripts that are installed.
• Take down any unnecessary development or staging sites.

Semi-annual Ashland website support tasks

• Make sure you have access to your domain name and it's not about to expire. When you must renew your domain name, this will come in handy.
• Check your hosting account credentials and make sure it's not about to expire.
• Ensure you have access to your DNS in case you need to change anything.
• Make sure your SSL certificate isn't expiring soon.
• Make sure you have remote backups outside Ashland and that your website backup schedule is working.
• Make sure you're running an image optimization service.
• Make sure the website doesn't throw any console errors.

Monthly Ashland website support tasks

• Check for broken links on your website, which negatively impact user experience and SEO.
• Make sure your website isn't having performance glitches after recent updates.
• See if there's anything wrong being reported within Google Search Console.
• Keep your website fresh by updating your content within one of your service pages or blog articles.
• Take a look at your site platform and extensions for any available updates.

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