Our team doesn't just build Henderson websites; we also offer website maintenance and support services because we know questions and concerns come up!
We are a web support agency with a team of website professionals that works from a single location and never outsources Henderson web support services.
We're the perfect choice for all your Henderson website support needs, including platform upgrades, site speed improvements, security fixes, and issue resolutions.
We emphasize availability and communication for our Henderson web support services. You'll have no problem getting in touch with a member of our website support team if you need something easy done today or if you have a complicated question that's best explained over the phone!
We view web maintenance to be a reactive support service that provides your Henderson business with the appropriate website developer resources to solve nearly any site problem. These are some examples of website errors that Henderson website maintenance agencies might fix:
The previously mentioned services are just a glimpse of what we view as possible Henderson website maintenance services. In fact, Henderson web support is basically anything a website developer or internet marketer does to your website.
In addition to supporting Henderson-area websites, our website maintenance firm also offers Ashland, Covington, Lexington, and Louisville small businesses and large corporations help with their websites.
The starting price for our web maintenance packages is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.
There are no hidden fees, contracts, minimum deductions, or expirations when you purchase a web maintenance retainer.
Please know we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes that much time.
We will send you a monthly update to keep you up-to-date on the time usage for your pre-purchased website maintenance retainer, providing details on how much time is left in your account.
Tired of being warned about available updates? Anxious about the risk of your website experiencing downtime? By utilizing proactive website management, our web development team can handle both worries and keep your site running smoothly!
Below is a breakdown of everything that is included in our website management plans:
We have an in-house team of website consultants ready to perform platform updates, template updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!
We store remote backups of your website and database to minimize the risk of data loss.
We monitor your website for service outages within our uptime monitoring system.
If your website experiences downtime, our website developers will be alerted so that they can promptly investigate and address the issue.
Our site management plans are offered in monthly and quarterly options. You have the flexibility to decide how frequently our team should perform remote backups and install available updates for your website.
We have a diverse team of web designers and web developers, for Henderson small businesses, who have been immersed in multiple website platforms over the years. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. Because of that, we tend to service only these platforms for Henderson websites:
We've managed Joomla and Magento platforms for Henderson businesses in the past. However, we chose to move away from those platforms to allow our website maintenance consultants to focus more heavily on training and support within the other systems.
We are often asked for detailed examples of Henderson website maintenance requests that might come up after the launch of a website. We've performed these Henderson website support packages in the past and would be happy to do it for you too!
Your Henderson site might need a paragraph updated, an image changed, or a new page added. This is just normal, routine website support to keep content fresh for both search engines and visitors.
We can analyze your Henderson website for hosting problems, caching concerns, unoptimized images, console errors, broken links, poor queries, and more if it's slow. This will help improve page load times, which are beneficial to UX and search engine optimization.
It's important to keep your Henderson website updated if it runs on a CMS like WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.
It's important to update your Henderson website's plugins and extensions to reflect the latest tweaks by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality glitches.
Did Google Search Console tell you about a coverage problem? If so, we can fix the coverage issues, and let you know how it went. Make Google happy, and you'll rank higher throughout Henderson and beyond!
Do you ever see product prices or reviews in Google organic search results? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a nearby business in Henderson, and ecommerce product or some other common data type.
By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.
Are you interested in adding Google Tag Manager to your site to help you manage custom scripts more easily? No problem at all! We can add Google Tag Manager to your Henderson website and even give you a crash course in using Google Tag Manager.
Tracking conversions is important if you want to understand the benefits of online marketing for your Henderson website. Then you'll know where your conversions come from, whether it be direct traffic, organic search, or PPC advertising.
Are large images slowing down your Henderson website? Not a problem! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!
Is your website ready for live chat? If you'd like us to recommend the best live chat system for your Henderson business, install the tracking code, and customize the design for your branding, we can do it!
Are your error_log files big? We can help diagnose the issue and update programming code or repair platform glitches to prevent recurring error messages.
To reduce unwanted submissions on your Henderson website, we can setup an invisible or checkbox reCaptcha.
Looking to install a caching plugin on your Henderson website, but not sure how to configure it? We can help recommend caching plugins, or just install and configure them for you!
To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.
Have you been getting fake orders, contact submissions, or live chats from a particular network? Our team can help set up IP restrictions so your website doesn't get hit with as much malicious traffic.
Would you like a backup of your Henderson website? We can help you create one-time or scheduled backups that store locally or at an offsite location.
When you're doing a major update or extension installation, you should set up a development or staging website first. Just let us know if you need help creating and managing that development / staging site!
Do you prefer to make design updates based on statistical data regarding how users interact with your Henderson web page? A/B testing can help you decide between two or more design layouts based on the data collected.
Have you launched a new website or removed pages? You will want to create 301 redirects for your Henderson website to prevent broken pages from hurting your search engine optimization. Having broken pages will cost your Henderson organization a lot of organic traffic if they aren't fixed with 301 redirects. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.
Do you need help learning how to make changes to your Henderson website? If your Henderson website was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!
Before signing up for any Henderson web support package, it is important to ask the Henderson website support firm some questions about how their services work. By doing this, you'll be able to better understand your future experience with their expert Kentucky website maintenance packages before you submit payment or provide website access. You can ask these basic questions:
If you ask these questions to a Henderson site services agency, you'll gain a better understanding of the future relationship, the security of your website, and the delivery time for important maintenance requests.
We are often asked for a website support plan by larger companies in and around Henderson looking to establish routines and procedures within their IT department. Whether it's your website, hosting, or domain name, we'll make sure your Henderson organization has a web maintenance plan to ensure optimum performance.