Henderson, KY Website Maintenance Services

Our Henderson, KY Web Maintenance Packages

We view web maintenance to be a reactive support service that provides your Henderson business with the appropriate website developer resources to solve nearly any site problem. These are some examples of website errors that Henderson website maintenance agencies might fix:

• Updating your website platform.
• Updating apps and plugins to make them safer and more functional.
• Adding new web pages as you release new information.
• Writing new blog content to help you stay fresh.
• Rearranging your Henderson website's navigation menu.
• Improving site speed to help you pass Google Core Web Vitals.
• Take backups of your website's files and databases.
• Changing the look and feel of your website.
• Troubleshooting Google Search Console coverage problems.
• Improving technical SEO by adding structured data, open graph tags, etc.
• Providing solutions to other website errors.

The previously mentioned services are just a glimpse of what we view as possible Henderson website maintenance services. In fact, Henderson web support is basically anything a website developer or internet marketer does to your website.

In addition to supporting Henderson-area websites, our website maintenance firm also offers Ashland, Covington, Lexington, and Louisville small businesses and large corporations help with their websites.

Pricing for Henderson, KY Website Maintenance

The starting price for our web maintenance packages is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.

There are no hidden fees, contracts, minimum deductions, or expirations when you purchase a web maintenance retainer.

Please know we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes that much time.

We will send you a monthly update to keep you up-to-date on the time usage for your pre-purchased website maintenance retainer, providing details on how much time is left in your account.

Our Henderson, KY Website Management Services

Tired of being warned about available updates? Anxious about the risk of your website experiencing downtime? By utilizing proactive website management, our web development team can handle both worries and keep your site running smoothly!

Below is a breakdown of everything that is included in our website management plans:

1.) Proactive WordPress Updates

We have an in-house team of website consultants ready to perform platform updates, template updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!

1. File & Database Backup: Our process begins by creating backups of both your website files and database.
2. Install Updates: Next, we manually install any available updates on your website.
3. Test: Our next step involves testing your website for any potential concerns following the installation of upgrades.
4. Finalize the Work: Successfully completing the updates will enhance the security of your website and protect it against malware. Should the updates not be successful, we'll collaborate with you to determine the next steps.

2.) Remote Storage of Website Backups

We store remote backups of your website and database to minimize the risk of data loss.

3.) Site Uptime Monitoring

We monitor your website for service outages within our uptime monitoring system.

If your website experiences downtime, our website developers will be alerted so that they can promptly investigate and address the issue.

Pricing for Henderson, KY Website Management

Our site management plans are offered in monthly and quarterly options. You have the flexibility to decide how frequently our team should perform remote backups and install available updates for your website.

The Platforms We Maintain for Henderson, KY Websites

We have a diverse team of web designers and web developers, for Henderson small businesses, who have been immersed in multiple website platforms over the years. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. Because of that, we tend to service only these platforms for Henderson websites:

• Henderson WordPress Web Support
• Henderson WooCommerce Website Support
• Henderson Shopify Web Maintenance

We've managed Joomla and Magento platforms for Henderson businesses in the past. However, we chose to move away from those platforms to allow our website maintenance consultants to focus more heavily on training and support within the other systems.

Example Website Support Service List for Henderson, KY Small Businesses

We are often asked for detailed examples of Henderson website maintenance requests that might come up after the launch of a website. We've performed these Henderson website support packages in the past and would be happy to do it for you too!

Simple Henderson Website Tweaks

Your Henderson site might need a paragraph updated, an image changed, or a new page added. This is just normal, routine website support to keep content fresh for both search engines and visitors.

Henderson Website Performance Improvements

We can analyze your Henderson website for hosting problems, caching concerns, unoptimized images, console errors, broken links, poor queries, and more if it's slow. This will help improve page load times, which are beneficial to UX and search engine optimization.

Platform Updates / Security Upgrades

It's important to keep your Henderson website updated if it runs on a CMS like WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.

Plugin / Extension Upgrades

It's important to update your Henderson website's plugins and extensions to reflect the latest tweaks by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality glitches.

Fixing Search Console Issues

Did Google Search Console tell you about a coverage problem? If so, we can fix the coverage issues, and let you know how it went. Make Google happy, and you'll rank higher throughout Henderson and beyond!

Setup Structured Data

Do you ever see product prices or reviews in Google organic search results? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a nearby business in Henderson, and ecommerce product or some other common data type.

Add Open Graph to Your Website

By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.

Add Google Tag Manager

Are you interested in adding Google Tag Manager to your site to help you manage custom scripts more easily? No problem at all! We can add Google Tag Manager to your Henderson website and even give you a crash course in using Google Tag Manager.

Setup Conversion Tracking

Tracking conversions is important if you want to understand the benefits of online marketing for your Henderson website. Then you'll know where your conversions come from, whether it be direct traffic, organic search, or PPC advertising.

Image Compression (Optimization)

Are large images slowing down your Henderson website? Not a problem! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!

Integrate a Live Chat

Is your website ready for live chat? If you'd like us to recommend the best live chat system for your Henderson business, install the tracking code, and customize the design for your branding, we can do it!

Review Error Log Files

Are your error_log files big? We can help diagnose the issue and update programming code or repair platform glitches to prevent recurring error messages.

Reduce Spam with reCaptcha

To reduce unwanted submissions on your Henderson website, we can setup an invisible or checkbox reCaptcha.

Implement a Caching Plugin

Looking to install a caching plugin on your Henderson website, but not sure how to configure it? We can help recommend caching plugins, or just install and configure them for you!

Implement SMTP Email

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

Restrict Malicious IP Addresses

Have you been getting fake orders, contact submissions, or live chats from a particular network? Our team can help set up IP restrictions so your website doesn't get hit with as much malicious traffic.

Create Website Backups

Would you like a backup of your Henderson website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Testing Website

When you're doing a major update or extension installation, you should set up a development or staging website first. Just let us know if you need help creating and managing that development / staging site!

Create A/B Testing Rules

Do you prefer to make design updates based on statistical data regarding how users interact with your Henderson web page? A/B testing can help you decide between two or more design layouts based on the data collected.

Create 301 Redirects

Have you launched a new website or removed pages? You will want to create 301 redirects for your Henderson website to prevent broken pages from hurting your search engine optimization. Having broken pages will cost your Henderson organization a lot of organic traffic if they aren't fixed with 301 redirects. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Offer Website Training

Do you need help learning how to make changes to your Henderson website? If your Henderson website was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!

Questions to Ask Henderson, KY Web Maintenance Firms

Before signing up for any Henderson web support package, it is important to ask the Henderson website support firm some questions about how their services work. By doing this, you'll be able to better understand your future experience with their expert Kentucky website maintenance packages before you submit payment or provide website access. You can ask these basic questions:

• What kind of security do you have on your site? Do you audit client websites for security?
• When can I expect an average Henderson web support request to be completed?
• Do you outsource your Henderson website support services?
• How much does Henderson web maintenance cost?
• Do you have minimum deductions or minimum billable expenses for Henderson website updates?
• At what times of the day are you working and able to take our maintenance requests?
• When there are new upgrades on my platform, will you let me know?

If you ask these questions to a Henderson site services agency, you'll gain a better understanding of the future relationship, the security of your website, and the delivery time for important maintenance requests.

Henderson, KY Website Maintenance Services and Tips

We are often asked for a website support plan by larger companies in and around Henderson looking to establish routines and procedures within their IT department. Whether it's your website, hosting, or domain name, we'll make sure your Henderson organization has a web maintenance plan to ensure optimum performance.

Yearly Henderson web support duties

• Check if your web hosting provider has newer servers that your account can be migrated to.
• Check if your website platform is releasing a major update in the near future which will require a major overhaul of your website.
• Attempt to restore a website backup to ensure the data being stored is sufficient for full recovery. Also make sure you are storing backups in a remote location away from Henderson.
• Check out competitor sites (even those outside of Henderson) to see if you're missing out on any competitive advantages they have over you.
• Perform a full security review of your website to ensure nothing has been compromised or left vulnerable.
• Ensure that structured data, open graph, and social links are all working.
• Remove any unnecessary third party tracking, live chat, or heat map scripts that may have been installed in the past.
• Take down any unnecessary development or staging sites.

Semi-annual Henderson web support duties

• Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
• Ensure you have access to your hosting account and that it isn't expiring soon.
• Make sure you have access to your DNS.
• Find out if your SSL certificate will expire soon.
• Make sure your website backup schedule is working and you have remote backups.
• If you have an automated image optimization service, verify it is working properly.
• Check if the website is throwing any console errors.

Monthly Henderson website support tasks

• Check for broken links on your website, which negatively impact UX and search engine optimization.
• Make sure your site isn't having performance glitches after recent updates.
• See if there's anything wrong being reported within Google Search Console.
• Update some of your service pages or blog articles to keep your website fresh.
• Check if there are available platform or extension updates.

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