Lexington, KY Website Maintenance Services

Our Lexington, KY Web Maintenance Packages

Web maintenance is a reactive support service that connects you with the right web developer to fix nearly any website issue. These are some examples of website issues that Lexington website maintenance firms might fix:

• Upgrading your website platform to the latest version.
• Installing app or plugin updates to improve security and functionality.
• Adding new web pages as you release new information.
• Staying fresh with new blog content.
• Rearranging your Lexington site's navigation menu.
• Improving website performance to help you pass Google Core Web Vitals.
• Take backups of your website's files and databases.
• Changing the look and feel of your website.
• Troubleshooting Google Search Console coverage problems.
• Improving technical search engine optimization by adding structured data, open graph tags, etc.
• Providing solutions to other website issues.

These are just a few of the Lexington website maintenance services we offer. In fact, Lexington web support is basically anything a website developer or online marketer does to your website.

If you live in Lexington, you probably love the Kentucky Wildcats football team. Go Kentucky Wildcats! In addition to supporting Lexington-area websites, our web support company also offers Ashland, Covington, Henderson, and Louisville small businesses and large corporations help with their websites.

Pricing for Lexington, KY Web Maintenance

Our web maintenance plans start at $119.50 per hour, however, we provide discounts for pre-purchased blocks of time which can reduce the rate to as low as $99.95 per hour.

There are no hidden fees, contracts, minimum deductions, or expirations when you purchase a web maintenance retainer.

Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.

To keep you informed of the time usage on your pre-purchased website maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.

Our Lexington, KY Website Management Services

Are you getting annoyed by constant notifications regarding available updates? Anxious about the risk of your website experiencing downtime? Let our web development team take care of both worries through proactive website management!

Here is a list of what is included in our website management plans:

1.) Proactive WordPress Updates

Our in-house team of website professionals is available to perform platform, theme, and plugin/extension updates on a quarterly or monthly basis for WordPress or WooCommerce websites!

1. Site Backup: We kick things off by backing up your website's files and database.
2. Install Updates: Next, we manually install any available updates on your website.
3. Test: Our next step involves testing your website for any potential issues following the installation of updates.
4. Finalize the Work: Successfully completing the upgrades will enhance the security of your website and protect it against malware. Should the updates not be successful, we'll collaborate with you to determine the next steps.

2.) Remote Storage of Website Backups

We store remote backups of your website and database to minimize the risk of data loss.

3.) Site Uptime Monitoring

Our uptime monitoring system enables us to keep tabs on your site for any potential service outages.

If your website experiences downtime, our web developers will be alerted so that they can promptly investigate and address the issue.

Pricing for Lexington, KY Website Management

You can select between monthly or quarterly options for our website management plans. You have the flexibility to decide how frequently our team should perform remote backups and install available updates for your website.

The Platforms We Maintain for Lexington, KY Websites

For Lexington small businesses, we have a team of web designers and web developers who have experience with multiple platforms. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. For that reason, our web maintenance agency for Lexington websites tends to service only the following platforms:

• Lexington WordPress Website Maintenance
• Lexington WooCommerce Web Support
• Lexington Shopify Website Support

As a web maintenance firm, we used to maintain and support Joomla and Magento websites for Lexington-area businesses. However, we chose to move away from those platforms to allow our website support experts to focus more heavily on training and support within the other systems.

Example Web Maintenance Service List for Lexington, KY Small Businesses

We're often asked for examples of Lexington web support requests after a website launches. We've performed these Lexington web maintenance packages in the past and would be happy to do it for you too!

Simple Lexington Website Tweaks

A simple change to your Lexington website might include updating a paragraph on a page, swapping out an image, or adding a new page. This is just normal, routine web maintenance to keep content fresh for both search engines and visitors.

Lexington Website Speed Improvements

Let us check your Lexington site for hosting, caching, image optimization, browser errors, broken links, poor database queries, and other potential errors that might be impacting your site performance. This will help improve page load times, which are beneficial to UX and search engine optimization.

Platform Updates / Security Updates

It's important to keep your Lexington website updated if it runs on a CMS like WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.

Plugin / Extension Updates

It's important to upgrade your Lexington website's plugins and extensions to reflect the latest updates by the developers. It's similar to updating the CMS platform since it helps patch security and functionality issues.

Fixing Search Console Issues

Did you get a report from Google Search Console telling you about a coverage issue? If so, we can review the coverage problems, fix the concerns, and update you on the results. Make Google happy, and you'll rank higher throughout Lexington and beyond!

Add Structured Data

When you search Google organically, have you noticed reviews or prices in the search results? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a nearby business in Lexington, and ecommerce product or some other common data type.

Add Open Graph to Your Website

By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.

Add Google Tag Manager

Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? No problem at all! We can add Google Tag Manager to your Lexington website and even teach you how to use it.

Setup Conversion Tracking

If you are interested in understanding the benefit of the internet marketing campaign for your Lexington website, it is important to setup conversion tracking. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.

Image Compression (Optimization)

Do you have a Lexington website that's slow because of large images? That won't be a problem! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!

Integrate a Live Chat

Is your website ready for live chat? If you'd like us to recommend the best live chat system for your Lexington business, install the tracking code, and customize the design for your branding, we can do it!

Review Error Log Files

Are your error_log files big? If you're getting recurring error messages, we can update programming code or fix platform problems.

Reduce Spam with reCaptcha

If spambots are attacking your Lexington website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Setup a Caching Plugin

Looking to install a caching plugin on your Lexington website, but not sure how to configure it? We can recommend caching plugins, or we can install and configure them for you!

Send Website Emails Over SMTP

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

Restrict Malicious IP Addresses

Have you been getting fake orders, contact submissions, or live chats from a particular network? Our team can help set up IP restrictions so your website doesn't get hit with as much malicious traffic.

Create Website Backups

Would you like a backup of your Lexington website? Backups can be performed one-time, or scheduled at specific intervals, and stored locally or offsite.

Create a Testing Website

It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Create A/B Testing Rules

Would you like to make changes to your Lexington website based on statistical data? We can help you run A/B testing to help you decide which design or content layouts are best.

Create 301 Redirects

Have you launched a new website or removed pages? You will want to create 301 redirects for your Lexington website to prevent broken pages from hurting your SEO. Having broken pages will cost your Lexington small business a lot of organic traffic if they aren't fixed with 301 redirects. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Offer Website Training

Do you need help learning how to make changes to your Lexington website? If your Lexington website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

Questions to Ask Lexington, KY Website Support Companies

If you're thinking about signing up for any Lexington website maintenance package, make sure you ask the company how their services work. By doing this, you'll be able to better understand your future experience with their expert Kentucky website support packages before you submit payment or provide website access. Let's go over some basic questions to ask:

• How do you handle site security? Do you run security scans of customer websites?
• When can I expect an average Lexington website support request to be completed?
• Is your Lexington web maintenance outsourced?
• How much might it cost to maintain an average Lexington website?
• Do you have minimum deductions or minimum billable expenses for Lexington website updates?
• At what times of the day are you working and able to take our maintenance requests?
• When there are new updates on my platform, will you let me know?

If you ask these questions to a Lexington website services firm, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.

Lexington, KY Website Maintenance Packages and Tips

Larger companies in and around Lexington often ask us for a website support plan. Whether it's your website, hosting, or domain name, we'll make sure your Lexington small business has a website maintenance plan to ensure optimum performance.

Annual Lexington website support tasks

• Ask your web hosting company if they have newer servers you can migrate to.
• Check if your site platform is releasing a major upgrade in the near future which will require a major overhaul of your website.
• Try restoring a website backup to make sure the data is good enough for a full recovery. Also, make sure your backups are stored somewhere else besides Lexington.
• Take a look at the websites of your competitors (even those outside Lexington) to see if you're missing out on anything.
• Perform a full security review of your website to ensure nothing has been compromised or left vulnerable.
• Ensure that structured data, open graph, and social links are all working.
• Remove any unnecessary external tracking, live chat, or heat map scripts that may have been installed in the past.
• Take down any unnecessary development or staging sites.

Semi-annual Lexington web maintenance tasks

• Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
• Check that your hosting account isn't about to expire and you can access it.
• Make sure you have access to your DNS.
• Check if your SSL certificate will be expiring in the near future.
• Verify your website backup schedule is working properly, and you have remote backups outside of Lexington.
• If you have an automated image optimization service, verify it is working properly.
• See if there are any console errors on the website.

Monthly Lexington web maintenance work

• Check for broken links on your website, which negatively impact UX and search engine optimization.
• Make sure your website isn't having performance issues after recent upgrades.
• See if there's anything wrong being reported within Google Search Console.
• Update some of your service pages or blog articles to keep your site fresh.
• Check if there are available platform or extension updates.

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