Our team doesn't just build Lexington websites; we also offer website maintenance and support services because we know questions and concerns come up!
Our web support agency works out of a single location and never outsources Lexington web maintenance.
We're the perfect choice for all your Lexington website maintenance needs, including platform upgrades, page speed improvements, security fixes, and issue resolutions.
You'll enjoy working with our team for your Lexington website support packages because of the emphasis we put on availability and communication. If you need something easy done the same day or have a complex question that is best explained over the phone, you'll have no problem getting in touch with a member of our website team to make it happen!
Web maintenance is a reactive support service that connects you with the right web developer to fix nearly any website issue. These are some examples of website issues that Lexington website maintenance firms might fix:
These are just a few of the Lexington website maintenance services we offer. In fact, Lexington web support is basically anything a website developer or online marketer does to your website.
If you live in Lexington, you probably love the Kentucky Wildcats football team. Go Kentucky Wildcats! In addition to supporting Lexington-area websites, our web support company also offers Ashland, Covington, Henderson, and Louisville small businesses and large corporations help with their websites.
Our web maintenance plans start at $119.50 per hour, however, we provide discounts for pre-purchased blocks of time which can reduce the rate to as low as $99.95 per hour.
There are no hidden fees, contracts, minimum deductions, or expirations when you purchase a web maintenance retainer.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you informed of the time usage on your pre-purchased website maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.
Are you getting annoyed by constant notifications regarding available updates? Anxious about the risk of your website experiencing downtime? Let our web development team take care of both worries through proactive website management!
Here is a list of what is included in our website management plans:
Our in-house team of website professionals is available to perform platform, theme, and plugin/extension updates on a quarterly or monthly basis for WordPress or WooCommerce websites!
We store remote backups of your website and database to minimize the risk of data loss.
Our uptime monitoring system enables us to keep tabs on your site for any potential service outages.
If your website experiences downtime, our web developers will be alerted so that they can promptly investigate and address the issue.
You can select between monthly or quarterly options for our website management plans. You have the flexibility to decide how frequently our team should perform remote backups and install available updates for your website.
For Lexington small businesses, we have a team of web designers and web developers who have experience with multiple platforms. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. For that reason, our web maintenance agency for Lexington websites tends to service only the following platforms:
As a web maintenance firm, we used to maintain and support Joomla and Magento websites for Lexington-area businesses. However, we chose to move away from those platforms to allow our website support experts to focus more heavily on training and support within the other systems.
We're often asked for examples of Lexington web support requests after a website launches. We've performed these Lexington web maintenance packages in the past and would be happy to do it for you too!
A simple change to your Lexington website might include updating a paragraph on a page, swapping out an image, or adding a new page. This is just normal, routine web maintenance to keep content fresh for both search engines and visitors.
Let us check your Lexington site for hosting, caching, image optimization, browser errors, broken links, poor database queries, and other potential errors that might be impacting your site performance. This will help improve page load times, which are beneficial to UX and search engine optimization.
It's important to keep your Lexington website updated if it runs on a CMS like WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.
It's important to upgrade your Lexington website's plugins and extensions to reflect the latest updates by the developers. It's similar to updating the CMS platform since it helps patch security and functionality issues.
Did you get a report from Google Search Console telling you about a coverage issue? If so, we can review the coverage problems, fix the concerns, and update you on the results. Make Google happy, and you'll rank higher throughout Lexington and beyond!
When you search Google organically, have you noticed reviews or prices in the search results? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a nearby business in Lexington, and ecommerce product or some other common data type.
By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.
Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? No problem at all! We can add Google Tag Manager to your Lexington website and even teach you how to use it.
If you are interested in understanding the benefit of the internet marketing campaign for your Lexington website, it is important to setup conversion tracking. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.
Do you have a Lexington website that's slow because of large images? That won't be a problem! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!
Is your website ready for live chat? If you'd like us to recommend the best live chat system for your Lexington business, install the tracking code, and customize the design for your branding, we can do it!
Are your error_log files big? If you're getting recurring error messages, we can update programming code or fix platform problems.
If spambots are attacking your Lexington website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.
Looking to install a caching plugin on your Lexington website, but not sure how to configure it? We can recommend caching plugins, or we can install and configure them for you!
To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.
Have you been getting fake orders, contact submissions, or live chats from a particular network? Our team can help set up IP restrictions so your website doesn't get hit with as much malicious traffic.
Would you like a backup of your Lexington website? Backups can be performed one-time, or scheduled at specific intervals, and stored locally or offsite.
It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!
Would you like to make changes to your Lexington website based on statistical data? We can help you run A/B testing to help you decide which design or content layouts are best.
Have you launched a new website or removed pages? You will want to create 301 redirects for your Lexington website to prevent broken pages from hurting your SEO. Having broken pages will cost your Lexington small business a lot of organic traffic if they aren't fixed with 301 redirects. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.
Do you need help learning how to make changes to your Lexington website? If your Lexington website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!
If you're thinking about signing up for any Lexington website maintenance package, make sure you ask the company how their services work. By doing this, you'll be able to better understand your future experience with their expert Kentucky website support packages before you submit payment or provide website access. Let's go over some basic questions to ask:
If you ask these questions to a Lexington website services firm, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.
Larger companies in and around Lexington often ask us for a website support plan. Whether it's your website, hosting, or domain name, we'll make sure your Lexington small business has a website maintenance plan to ensure optimum performance.