Metairie, LA Website Maintenance Services

Support for Metairie Websites

Our team doesn't just build Metairie websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)

Website Support Experts for Metairie, LA Businesses

We're a web maintenance company with a team of website experts that never outsources Metairie web support to anyone.

We're the perfect choice for all of your Metairie website support needs, including platform upgrades, website speed improvements, security fixes, and issue resolutions.

We emphasize availability and communication for our Metairie web maintenance services. You'll have no problem getting in touch with a member of our website support team if you need something simple done today or if you have a complicated question that's best explained over the phone!

Our Metairie, LA Website Maintenance Services

We see website maintenance as a reactive support service where we provide your Metairie business with the right web developer resources to fix just about any problem. These are some examples of website issues that Metairie web support companies might fix:

  • Updating your website platform.
  • Updating apps and plugins to make them safer and more functional.
  • Adding new web pages as you release new products or services.
  • Writing new blog content to help you stay fresh.
  • Rearranging the navigation menu of your Metairie website.
  • Making your page faster to pass Google Core Web Vitals.
  • Take backups of your website's files and databases.
  • Changing the look and feel of your website.
  • Fixing Google Search Console coverage issues.
  • Enhancing technical SEO with structured data, open graph tags, etc.
  • Providing solutions to other website problems.

Those services are just a taste of what Metairie web maintenance might look like. In fact, Metairie web maintenance is basically anything a web developer or digital marketer does to your website.

In addition to supporting Metairie-area websites, our website maintenance firm also offers Alexandria, Baton Rouge, Kenner, Lafayette, Monroe, New Orleans, Shreveport, and Slidell small businesses and large corporations help with their websites.

A Few of Our Web Maintenance & Support Specialists

Jake FJustin FMicah SAshton HDrew PDana C

Pricing for Metairie, LA Website Maintenance

The starting price for our website maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.

If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.

Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.

To keep you informed of the time usage on your pre-purchased web maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
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Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Metairie, LA Website Management Services

Tired of being warned about available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!

Here is a list of what is included in our website management plans:

1.) Proactive Website Updates

We have an in-house team of website experts ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!

  1. Backup: We start by taking backups of your website files and database.
  2. Update: Next, we manually install any available updates on your website.
  3. Test: After the updates have been installed, we test your website for issues.
  4. Finalize: If the upgrades were successful, you'll be better protected against security threats and malware! If the updates aren't successful, we'll discuss next steps.

2.) Remote Website Backups

We store remote backups of your website and database to minimize the risk of data loss.

3.) Website Uptime Monitoring

We monitor your website for service outages within our uptime monitoring system.

If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.

Pricing for Metairie, LA Website Management

Our website management plans are offered in monthly and quarterly options. This allows you to choose how often our team processes remote backups and installs available website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Metairie, LA Websites

With years of experience developing websites for Metairie businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Nevertheless, mastering a handful of platforms is better than trying to be an expert on everything. Because of that, we tend to service only these platforms for Metairie websites:

As a web support company, we used to maintain and support Joomla and Magento websites for Metairie-area businesses. However, we chose not to use those platforms so our web maintenance experts could focus on training and support within the more popular platforms.

Example Web Maintenance Service List for Metairie, LA Businesses

After the launch of a website, we're often asked for detailed examples of Metairie website maintenance requests. We've performed these Metairie web support services in the past, and would be happy to do it for you too!

Simple Metairie Website Updates

Your Metairie website might need a paragraph updated, an image changed, or a new page added. These are just normal, routine website support tasks to keep content fresh for both search engines and visitors.

Metairie Page Speed Improvements

If your Metairie website isn't running as fast as it once was, we can review your website for hosting issues, caching issues, unoptimized images, console errors, broken links, poor queries, and much more. User experience and SEO will both benefit from better page load times.

Platform Upgrades / Security Updates

It's important to keep your Metairie website updated if it runs on a CMS like WordPress. The updates improve security and functionality - sometimes they're quick, so it's an easy win!

Extension / Plugin Updates

It's important to update your Metairie website's plugins and extensions to reflect the latest changes by the developers. The idea is similar to updating the CMS platform since it fixes security and functionality problems.

Fixing Search Console Issues

Has Google Search Console told you there's a coverage problem? If so, we can review the coverage issues, fix the problems, and update you on the results. This will help your search engine rankings, throughout Metairie and beyond, by making Google happy!

Setup Structured Data

When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local Metairie business, or an ecommerce product.

Add Open Graph to Your Website

When people share links of your Metairie business on social media, your website will look better if you add Open Graph Tags. These tags help define an image, title, and description for your each page on your website.

Add Google Tag Manager

Interested in using Google Tag Manager for managing custom scripts? No problem at all! We'll happily install Google Tag Manager on your Metairie website and teach you how to use it.

Add Conversion Tracking

If you are interested in understanding the benefit of an online advertising campaign for your Metairie website, it is important to setup conversion tracking. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.

Optimize Images

Is your Metairie website slow because of large images? That won't be a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!

Add Live Chat

Is your website ready for live chat? If you'd like us to recommend the best live chat system for your Metairie business, install the tracking code, and customize the design for your branding, we can do it!

Review Error Logs for Issues

Are your error_log files big? If you're getting recurring error messages, we can update programming code or fix platform issues.

Integrate reCaptcha on Contact Forms

If spambots are attacking your Metairie website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Setup a Caching Plugin

Looking to install a caching plugin on your Metairie website, but not sure how to configure it? We can help you figure out which caching plugins to install and configure on your website!

Send Website Emails Over SMTP

We can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail to improve email deliverability.

Restrict Malicious IP Addresses

Have you been getting fake orders, contact submissions, or live chats from a particular network? Our team can help set up IP restrictions so your website doesn't get hit with as much malicious traffic.

Run Website & Database Backups

Is it time to make a backup of your Metairie website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. Whenever you need help with creating and managing your development site, just let us know!

Create A/B Testing Rules

Are you a fan of making Metairie web design changes based on statistical data? A/B testing can help you decide between two or more design layouts based on the data collected.

Add 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Metairie website. We've seen businesses in and around Metairie lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make changes to your Metairie website? If your Metairie site was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!

Questions to Ask Metairie, LA Web Maintenance Firms

Ask the Metairie web support company some questions about their services before you sign up for a package. By doing this, you'll be able to better understand your future experience with their professional Louisiana web maintenance services before you submit payment or provide website access. You can ask these simple questions:

  • What kind of security do you have on your site? Do you scan client websites for security?
  • What is the turnaround time for Metairie web maintenance requests?
  • Do you outsource your Metairie website maintenance services?
  • What are your Metairie web support costs?
  • Are there any minimum deductions or minimum billable expenses for Metairie website updates?
  • At what times of the day are you working and able to take our maintenance requests?
  • When there are new updates on my platform, will you let me know?

If you ask any Metairie website services agency these questions before subscribing to their web maintenance packages, you'll have a much better idea of the future relationship, the security of your website, and the expected turnaround time for important requests.

Metairie, LA Website Maintenance Plans and Tips

Companies in and around Metairie often ask us for a web support plan to establish routines and procedures. Whether it's your website, hosting, or domain name, we'll make sure your Metairie business has a website support plan to ensure optimum performance.

Annual Metairie web maintenance tasks

  • Check if your web hosting provider has newer servers that your account can be migrated to.
  • Check if your website platform has a new major release that will require an extensive website migration.
  • Attempt to restore a website backup to ensure the data being stored is sufficient for full recovery. Also make sure you are storing backups in a remote location away from Metairie.
  • Look at competitor websites (even those outside of Metairie) to see if you are missing out on new functionality for your own customers.
  • Ensure your website is secure by performing a full security review.
  • Ensure that structured data, open graph, and social links are all working.
  • Remove any unnecessary 3rd party tracking, live chat, or heat map scripts that may have been installed in the past.
  • Delete any development or staging websites you don't need.

Semi-annual Metairie web maintenance tasks

  • Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
  • Check your hosting account credentials and make sure it's not about to expire.
  • Make sure you have access to your DNS.
  • Make sure your SSL certificate isn't expiring soon.
  • Verify your website backup schedule is working properly, and you have remote backups outside of Metairie.
  • Check if you have an automated image optimization service running.
  • Check if the website is throwing any console errors.

Monthly Metairie website maintenance tasks

  • Look for broken links on your website, which hurts SEO and user experience.
  • Make sure your website isn't having performance issues after recent updates.
  • See if there are any coverage issues in Google Search Console.
  • Update some of your service pages or blog articles to keep your website fresh.
  • Take a look at your website platform and extensions for any available updates.

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Hear what our customers are saying

Carissa Giebel

Carissa Giebel

They are great to work with. Always quick to respond to my questions and assist when needed! They have been working with me at Legacy Law Group, LLC for many years.
Joe Simmons

Joe Simmons

David Wurst and WebCitz have been a great hosting company to work with for over 10 years. They provide exceptional service and knowledge with their customers and always get it done immediately. I will never work with any other company.
Kendrick Jacobs

Kendrick Jacobs

Corey G at WebCitz was so professional and patient while helping us solve our issues. We appreciate his help so much. This company definitely needs more people like him. Amazing customer service! Thank you Corey G! (:
George Ormond

George Ormond

Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
Alo Health

Alo Health

WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
Tara Candland

Tara Candland

Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
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Let's Talk About Metairie, LA Web Maintenance!