Our team doesn't just build Maine websites; we also offer website maintenance and support services because we know questions and concerns come up!
We're a website support firm with a team of website professionals that never outsources Maine web support to anyone.
Because of this, our website support company is the best choice for all your Maine website support needs, including website platform upgrades, website speed improvements, website security fixes, and website issue resolutions.
We're the perfect choice for all your Maine website maintenance needs, including platform upgrades, site speed improvements, security fixes, and issue resolutions.
You'll enjoy working with our team for your Maine website support plans because of the emphasis we put on communication and availability. Our support team is happy to help if you need something basic done the same day or have a complicated question you'd like to explain over the phone.
We see website maintenance as a reactive support service where we provide your Maine organization with the right website designer resources to fix just about any problem. Here are a few examples of website issues that might need Maine web support:
Those services are just a taste of what Maine website support might look like. In fact, Maine web maintenance is basically anything a website developer or digital marketer does to your website.
Our web maintenance and support agency is happy to provide Auburn, Portland, Scarborough, and York with fast website support services.
The cost of our website maintenance plans begins at $119.50/hour, but discounts are available for pre-purchased blocks of time, which can lower the hourly rate to as low as $99.95.
If you opt for a website maintenance retainer, there are no minimum deductions, contracts, expirations, or hidden fees.
Kindly note that we seldom encounter tasks that take less than 10 minutes to complete, as reviewing an email or receiving a phone call, working on the task, providing feedback, and logging the task usually requires at least 10 minutes.
Our team will furnish you with a monthly update to inform you of the remaining time balance on your pre-purchased web support retainer, ensuring that you stay aware of your usage.
Are you weary of being continuously notified about available updates? Does the possibility of website downtime worry you? Allow our web development team to alleviate your concerns through proactive website management!
Here is a summary of what our site management plans entail:
With our in-house team of website professionals, we are capable of performing platform updates, theme updates, and plugin/extension updates for WordPress or WooCommerce websites on a monthly or quarterly schedule!
We keep remote backups of your website and database to minimize the possibility of data loss.
We monitor your website for service outages using our uptime monitoring system.
An alert will be dispatched to our web developers if your website goes down, enabling us to examine the issue.
You have the choice of opting for website management plans with monthly and quarterly options. You have the freedom to determine how frequently our team should carry out remote backups and site updates.
With years of experience developing websites for Maine businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Having said that, it's better to master a few platforms than try to specialize in them all. For that reason, our web maintenance firm for Maine websites tends to service only the following platforms:
We've managed Joomla and Magento platforms for Maine businesses in the past. However, we chose to move away from those platforms to allow our website maintenance consultants to focus more heavily on training and support within the other systems.
After the launch of a website, we're often asked for detailed examples of Maine website maintenance requests. The following are some examples of Maine web support plans we've provided in the past.
Changes to your Maine website could be as easy as updating a paragraph, swapping images, or adding a new page. This is just normal, routine website support to keep content fresh for both search engines and visitors.
We can analyze your Maine website for hosting problems, caching concerns, unoptimized images, console errors, broken links, poor queries, and more if it's slow. This will help improve page load times, which are beneficial to UX and search engine optimization.
It's important to keep your Maine website updated if it runs on a CMS like WordPress. Upgrades help improve security and functionality - and they're usually quick, so it might be a simple task.
If your Maine website has functionality developed and maintained by a third-party, it is important to update those plugins and extensions to include the latest changes by the developers. The idea is similar to updating the CMS platform since it fixes security and functionality problems.
Did Google Search Console tell you about a coverage problem? If so, we can fix the coverage concerns, and let you know how it went. This will help your search engine rankings, throughout Maine and beyond, by making Google happy!
When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local Maine company, or an ecommerce product.
Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your Maine organization.
Interested in using Google Tag Manager for managing custom scripts? Not a problem! We can add Google Tag Manager to your Maine website and even give you a crash course in using Google Tag Manager.
If you are interested in understanding the benefit of the digital advertising service for your Maine website, it is important to setup conversion tracking. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.
Are large images slowing down your Maine website? No problem at all! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!
Do you want to try live chat on your website? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Maine business!
Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform glitches to prevent recurring error messages.
If spambots are attacking your Maine website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.
Are you interested in installing a caching plugin in your Maine website, but not sure how to properly configure the settings for best website performance? We can help recommend caching plugins, or just install and configure them for you!
To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.
Is your Maine website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.
Do you want to create a backup of your Maine website? We can help you create one-time or scheduled backups that store locally or at an offsite location.
It is often recommended that you setup a development or staging website before proceeding with a major update or extension installation. If you'd like help creating and managing that development / staging site, just let us know!
Do you prefer to make design tweaks based on statistical data regarding how users interact with your Maine web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.
Are you launching a new site or removing pages from your website? You should create 301 redirects for your Maine website. We've seen businesses in and around Maine lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.
Do you need help learning how to make updates to your Maine website? If your Maine website was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!
Ask the Maine website maintenance firm some questions about their services before you sign up for a package. It'll give you a better idea of the relationship you'll have with the Maine website support team before you pay them, give them website access, and give them full access to your hosting. Let's go over some easy questions to ask:
If you ask these questions to Maine website services companies, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.
Companies in and around Maine often ask us for a web support plan to establish routines and procedures. We can help your Maine business set up a web maintenance plan so all aspects of your website, hosting, and domain name are monitored regularly.
If you've been looking for experienced web maintenance and support agencies serving major cities throughout Maine, we'll be the web maintenance team you want to contact. Our website maintenance consultants frequently offer website support and help in Auburn, Portland, Scarborough, or York throughout Maine. From easy website upgrades and platform updates, to website training and emergency support, our web maintenance firm will have you covered!
When searching for website experts to handle web maintenance and support in smaller cities throughout Maine, we still hope you'll consider our website maintenance packages. We have a full staff of dedicated website experts ready to help Maine-area companies. Whether your business is located in Bath, Belfast, Berwick, Brewer, Buxton, Cape Elizabeth, Caribou, Cumberland, Ellsworth, Fairfield, Gray, Hampden, Houlton, Kittery, Lisbon, Old Orchard Beach, Old Town, Presque Isle, Rockland, Rumford, Skowhegan, South Berwick, Topsham, Waterboro, Wells, Winslow, Winthrop, Yarmouth, or a different city, our website support firm will be ready to help with all your Maine web maintenance plans!