Maine Website Maintenance Services

Support for Maine Websites

Our team doesn't just build Maine websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Web Maintenance Professionals for Maine Businesses

We're a website support firm with a team of website professionals that never outsources Maine web support to anyone.

Because of this, our website support company is the best choice for all your Maine website support needs, including website platform upgrades, website speed improvements, website security fixes, and website issue resolutions.

We're the perfect choice for all your Maine website maintenance needs, including platform upgrades, site speed improvements, security fixes, and issue resolutions.

You'll enjoy working with our team for your Maine website support plans because of the emphasis we put on communication and availability. Our support team is happy to help if you need something basic done the same day or have a complicated question you'd like to explain over the phone.

Our Maine Web Maintenance Services

We see website maintenance as a reactive support service where we provide your Maine organization with the right website designer resources to fix just about any problem. Here are a few examples of website issues that might need Maine web support:

  • Upgrading your website platform to the latest version.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new web pages as you release new information.
  • Freshen up your blog with new content.
  • Rearranging your Maine website's navigation menu.
  • Improving site speed to help you pass Google Core Web Vitals.
  • Take backups of your website's files and databases.
  • Changing the look and feel of your website.
  • Troubleshooting Google Search Console coverage problems.
  • Adding structured data, open graph tags, etc.
  • Investigating the cause and providing a solution to any other site issue.

Those services are just a taste of what Maine website support might look like. In fact, Maine web maintenance is basically anything a website developer or digital marketer does to your website.

Our web maintenance and support agency is happy to provide Auburn, Portland, Scarborough, and York with fast website support services.

A Few of Our Web Maintenance & Support Specialists

Drew PJustin FAshton HMicah SDavid WJake F

Pricing for Maine Web Maintenance

The cost of our website maintenance plans begins at $119.50/hour, but discounts are available for pre-purchased blocks of time, which can lower the hourly rate to as low as $99.95.

If you opt for a website maintenance retainer, there are no minimum deductions, contracts, expirations, or hidden fees.

Kindly note that we seldom encounter tasks that take less than 10 minutes to complete, as reviewing an email or receiving a phone call, working on the task, providing feedback, and logging the task usually requires at least 10 minutes.

Our team will furnish you with a monthly update to inform you of the remaining time balance on your pre-purchased web support retainer, ensuring that you stay aware of your usage.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Contact Us

Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Maine Website Management Plans

Are you weary of being continuously notified about available updates? Does the possibility of website downtime worry you? Allow our web development team to alleviate your concerns through proactive website management!

Here is a summary of what our site management plans entail:

1.) Proactive Website Upgrades

With our in-house team of website professionals, we are capable of performing platform updates, theme updates, and plugin/extension updates for WordPress or WooCommerce websites on a monthly or quarterly schedule!

  1. Site Backup: Our first step involves generating backups of both your website files and database.
  2. Update: Following that, we manually install any updates that are available for your website.
  3. Review: We run a test on your website for concerns once the upgrades have been installed.
  4. Finalize: If the updates are successful, your website's protection against security threats and malware will be improved! If the upgrades are unsuccessful, we will have a discussion about the subsequent course of action.

2.) Remote File & Database Backups

We keep remote backups of your website and database to minimize the possibility of data loss.

3.) Uptime Monitoring

We monitor your website for service outages using our uptime monitoring system.

An alert will be dispatched to our web developers if your website goes down, enabling us to examine the issue.

Pricing for Maine Website Management

You have the choice of opting for website management plans with monthly and quarterly options. You have the freedom to determine how frequently our team should carry out remote backups and site updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Maine Websites

With years of experience developing websites for Maine businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Having said that, it's better to master a few platforms than try to specialize in them all. For that reason, our web maintenance firm for Maine websites tends to service only the following platforms:

Example Website Support Service List for Maine Small Businesses

After the launch of a website, we're often asked for detailed examples of Maine website maintenance requests. The following are some examples of Maine web support plans we've provided in the past.

Easy Maine Website Changes

Changes to your Maine website could be as easy as updating a paragraph, swapping images, or adding a new page. This is just normal, routine website support to keep content fresh for both search engines and visitors.

Maine Website Performance Improvements

We can analyze your Maine website for hosting problems, caching concerns, unoptimized images, console errors, broken links, poor queries, and more if it's slow. This will help improve page load times, which are beneficial to UX and search engine optimization.

Platform Updates / Security Upgrades

It's important to keep your Maine website updated if it runs on a CMS like WordPress. Upgrades help improve security and functionality - and they're usually quick, so it might be a simple task.

Plugin / Extension Updates

If your Maine website has functionality developed and maintained by a third-party, it is important to update those plugins and extensions to include the latest changes by the developers. The idea is similar to updating the CMS platform since it fixes security and functionality problems.

Fixing Search Console Issues

Did Google Search Console tell you about a coverage problem? If so, we can fix the coverage concerns, and let you know how it went. This will help your search engine rankings, throughout Maine and beyond, by making Google happy!

Implement Structured Data

When you search Google organically, have you noticed reviews or prices in the search results? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local Maine company, or an ecommerce product.

Implement Open Graph on Your Website

Adding Open Graph Tags to your website will help search engines better understand your page content and improve the appearance of your website in social media platforms when people share links of your Maine organization.

Add Google Tag Manager

Interested in using Google Tag Manager for managing custom scripts? Not a problem! We can add Google Tag Manager to your Maine website and even give you a crash course in using Google Tag Manager.

Implement Conversion Tracking

If you are interested in understanding the benefit of the digital advertising service for your Maine website, it is important to setup conversion tracking. This will help you understand where your conversions are coming from, such as a Google search or a Bing Ads campaign.

Optimize Images

Are large images slowing down your Maine website? No problem at all! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!

Setup Live Chat

Do you want to try live chat on your website? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Maine business!

Review Error Log Files

Have you noticed large error_log files on your hosting account? We can help diagnose the issue and update programming code or repair platform glitches to prevent recurring error messages.

Integrate reCaptcha on Contact Forms

If spambots are attacking your Maine website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Setup a Caching Plugin

Are you interested in installing a caching plugin in your Maine website, but not sure how to properly configure the settings for best website performance? We can help recommend caching plugins, or just install and configure them for you!

Setup SMTP Email

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

Restrict IP Addresses

Is your Maine website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Create Website Backups

Do you want to create a backup of your Maine website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major update or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design tweaks based on statistical data regarding how users interact with your Maine web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new site or removing pages from your website? You should create 301 redirects for your Maine website. We've seen businesses in and around Maine lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make updates to your Maine website? If your Maine website was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask Maine Web Maintenance Agencies

Ask the Maine website maintenance firm some questions about their services before you sign up for a package. It'll give you a better idea of the relationship you'll have with the Maine website support team before you pay them, give them website access, and give them full access to your hosting. Let's go over some easy questions to ask:

  • Can you tell me how you handle website security? Do you run website security scans for clients?
  • When can I expect an average Maine web maintenance request to be completed?
  • Are you outsourcing your Maine website maintenance packages?
  • How much does Maine website support cost?
  • Do you have minimum deductions or minimum billable expenses for Maine website updates?
  • At what times of the day are you working and able to take our maintenance requests?
  • When there are new upgrades on my platform, will you let me know?

If you ask these questions to Maine website services companies, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.

Maine Web Maintenance Plans and Tips

Companies in and around Maine often ask us for a web support plan to establish routines and procedures. We can help your Maine business set up a web maintenance plan so all aspects of your website, hosting, and domain name are monitored regularly.

Yearly Maine web support duties

  • Message your web hosting agency to see if they have upgraded servers you can switch your website to for faster site speed.
  • Check if your website platform is releasing a major update in the near future which will require a major overhaul of your website.
  • Restore a website backup to make sure the data is enough for full recovery. Also, make sure your backups are stored remotely.
  • Check out competitor sites (even those outside of Maine) to see if you're missing out on any competitive advantages they have over you.
  • Perform a full security review of your website to ensure nothing has been compromised or left vulnerable.
  • Ensure that structured data, open graph, and social media links are all working.
  • Remove any unnecessary 3rd party tracking, live chat, or heat map scripts that may have been installed in the past.
  • Take down any unnecessary development or staging sites.

Semi-annual Maine website maintenance tasks

  • Ensure you have access to your domain name and that it isn't expiring soon. This will be helpful when you must process a domain name renewal.
  • Check your hosting account credentials and make sure it's not about to expire.
  • Make sure you have access to your DNS.
  • Find out if your SSL certificate will expire soon.
  • Make sure your website backup schedule is working and you have remote backups.
  • Check if you have an automated image optimization service running.
  • Make sure the website doesn't throw any browser errors.

Monthly Maine web support duties

  • Look for broken links on your website, which hurts SEO and UX.
  • Check your website for performance concerns after recent upgrades or changes.
  • Check Google Search Console for any coverage errors.
  • Update some of your service pages or blog articles to keep your website fresh.
  • Take a look at your website platform and extensions for any available upgrades.

800-796-8263 Email Us

Web Maintenance Services throughout Maine

If you've been looking for experienced web maintenance and support agencies serving major cities throughout Maine, we'll be the web maintenance team you want to contact. Our website maintenance consultants frequently offer website support and help in Auburn, Portland, Scarborough, or York throughout Maine. From easy website upgrades and platform updates, to website training and emergency support, our web maintenance firm will have you covered!

When searching for website experts to handle web maintenance and support in smaller cities throughout Maine, we still hope you'll consider our website maintenance packages. We have a full staff of dedicated website experts ready to help Maine-area companies. Whether your business is located in Bath, Belfast, Berwick, Brewer, Buxton, Cape Elizabeth, Caribou, Cumberland, Ellsworth, Fairfield, Gray, Hampden, Houlton, Kittery, Lisbon, Old Orchard Beach, Old Town, Presque Isle, Rockland, Rumford, Skowhegan, South Berwick, Topsham, Waterboro, Wells, Winslow, Winthrop, Yarmouth, or a different city, our website support firm will be ready to help with all your Maine web maintenance plans!

Hear what our customers are saying

Alo Health

Alo Health

WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
Southwest Radio Church

Southwest Radio Church

What can I say about this company? These people that work there? Unbelievable!! It doesn't matter when or why you call, they will help you. The other part of that statement is: I never have to call them! They made a web site for us that works 24/7. But if I do call they actually take care of it right then. ... great bunch of guys...Southwest Radio Church really appreciates you!!
Cassie Richards

Cassie Richards

Working with WebCitz has been nothing but a great experience. David, Jake, Drew, and the rest of the team are easy to work with, accommodating, and very knowledgeable. WebCitz is a company that you can trust will be there when you need them most. If I’m having an issue or problem with a website, I can always count on a quick response and a timely solution.
Dawn White

Dawn White

These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
Jen Ollanketo

Jen Ollanketo

WebCitz helped the Oshkosh Area Humane Society with our new website and they were great to work with. Responsive, professional and affordable. I think the biggest perk for us was having someone local we could talk to for assistance instead of long wait times. Definitely would recommend to anyone looking to start up or revamp their website.
George Ormond

George Ormond

Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
Email Us

Let's Talk About Maine Web Maintenance!