Our team doesn't just build Portland websites; we also offer website maintenance and support services because we know questions and concerns come up!
We're a web maintenance company with a team of website experts that never outsources Portland web support to anyone.
This makes our website support company the perfect choice to provide all your Portland website support needs, including website platform upgrades, site speed improvements, website security fixes, website issue resolutions, and anything else related to improving your website.
You'll enjoy working with our team for your Portland website maintenance services because of the emphasis we put on availability and communication. Our support team is happy to help if you need something simple done the same day or have a complicated question you'd like to explain over the phone.
We see web maintenance as a reactive support service where we provide your Portland business with the right web developer resources to fix just about any problem. There are many examples of website issues that might require service from Portland website support firms, including:
The previously mentioned services are just a glimpse of what we view as possible Portland web maintenance services. In fact, Portland website maintenance is really anything a web developer or digital marketer does to your website to change it in some manner.
The starting price for our website maintenance services is $119.50/hour, but we offer discounts for pre-purchased blocks of time that bring the rate as low as $99.95/hour.
If you purchase a website maintenance retainer, there are no contracts, hidden fees, expirations, or minimum deductions.
Please keep in mind we rarely see tasks take less than 10 minutes, since the process of reviewing an email or taking a phone call, working on the request, providing feedback, and logging the task usually takes at least 10 minutes of time.
To keep you informed of the time usage on your pre-purchased web maintenance retainer, you'll receive a monthly update letting you know how much time remains on your account.
Tired of being warned about available updates? Worried about website downtime? Let our web development team take care of both worries through proactive website management!
Here is a list of what is included in our website management plans:
We have an in-house team of website experts ready to perform platform updates, theme updates, and plugin/extension updates on a quarterly or monthly schedule for WordPress or WooCommerce websites!
We store remote backups of your website and database to minimize the risk of data loss.
We monitor your website for service outages within our uptime monitoring system.
If your website goes down, an alert will be sent to our web developers to allow us to investigate the issue.
Our website management plans are offered in monthly and quarterly options. This allows you to choose how often our team processes remote backups and installs available website updates.
With years of experience developing websites for Portland businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our web maintenance firm for Portland websites tends to service only the following platforms:
As a web maintenance company, we used to maintain and support Joomla and Magento websites for Portland-area businesses. However, we chose not to use those platforms so our web support experts could focus on training and support within the more popular platforms.
After the launch of a website, we're often asked for detailed examples of Portland web maintenance requests. Here are several examples of Portland website maintenance services we've been asked to perform in the past and would be more than happy to provide to you!
Changes to your Portland website could be as simple as updating a paragraph, swapping images, or adding a new page. These are just normal, routine web support tasks to keep content fresh for both search engines and visitors.
Let us check your Portland website for hosting, caching, image optimization, console errors, broken links, poor database queries, and other potential problems that might be impacting your page speed. It'll help improve page load times, which will make users and search engines happy.
It's important to keep your Portland website updated if it runs on a CMS like WordPress. Updates help improve security and functionality - and they're usually quick, so it might be a simple task.
It's important to update your Portland website's plugins and extensions to reflect the latest changes by the developers. This is similar to the idea of updating the CMS platform since it helps patch security and functionality issues.
Did Google Search Console tell you about a coverage problem? If so, we can review the coverage issues, fix the problems, and update you on the results. By making Google happy, you'll boost your search engine rankings throughout Portland and beyond!
Do you ever see product prices or reviews in Google organic search results? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local Portland business, or an ecommerce product.
By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.
Interested in using Google Tag Manager for managing custom scripts? Not a problem! We can add Google Tag Manager to your Portland website and even give you a crash course in using Google Tag Manager.
If you are interested in understanding the benefit of an online advertising campaign for your Portland website, it is important to setup conversion tracking. Then you'll know where your conversions come from, whether it be direct traffic, organic search, or paid ads.
Do you have a Portland website that's slow because of large images? That won't be a problem! All your images can be compressed by our tools, and we can even setup recurring compression for newly added images!
Do you want to try live chat on your website? If you'd like us to recommend the best live chat system for your Portland business, install the tracking code, and customize the design for your branding, we can do it!
Have you noticed large error_log files on your hosting account? To stop recurring error messages, we can diagnose the problem and update programming code.
We can set up a checkbox or invisible reCaptcha to help minimize unwanted submissions on your Portland website.
Interested in installing a caching plugin for your Portland website, but don't know how to set it up? We can help you figure out which caching plugins to install and configure on your website!
If you want to improve email deliverability, we can set up your contact form and website platform to send emails via SMTP instead of PHP mail.
Have you been getting fake orders, contact submissions, or live chats from a particular network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.
Would you like a backup of your Portland website? We can help you create one-time or scheduled backups that store locally or at an offsite location.
When you're doing a major upgrade or extension installation, you should set up a development or staging site first. Just let us know if you need help creating and managing that development / staging site!
Are you a fan of making Portland web design changes based on statistical data? We can help you run A/B testing to help you decide which design or content layouts are best.
Are you launching a new website or removing pages from your website? You should create 301 redirects for your Portland website. We've seen businesses in and around Portland lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.
Do you need help learning how to make changes to your Portland website? If your Portland site was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!
Ask the Portland web maintenance company some questions about their services before you sign up for a package. This will help you get a better idea of the experience you will have with their professional Maine web support services before you submit payment and provide website access. Let's go over some simple questions to ask:
If you ask these questions to a Portland website services firm, you'll gain a better understanding of the future relationship, the security of your website, and the turnaround time for important maintenance requests.
Companies in and around Portland often ask us for a website support plan to establish routines and procedures. We are happy to help your Portland business develop a web maintenance plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.