Our team doesn't just build Maryland websites; we also offer website maintenance and support services because we know questions and concerns come up!
We're a website maintenance firm with a team of website experts that never outsources Maryland website maintenance to anyone.
Because of this, our web support company is the best choice for all your Maryland website support needs, including website platform upgrades, website speed improvements, site security fixes, and website issue resolutions.
We're the perfect choice for all your Maryland web maintenance needs, including platform upgrades, site performance improvements, security fixes, and issue resolutions.
You'll enjoy working with our team for your Maryland web support plans because of the emphasis we put on availability and availability. You'll have no problem getting in touch with a member of our website support team if you need something easy done today or if you have a complicated question that's best explained over the phone!
We see website maintenance as a reactive support service where we provide your Maryland business with the right website designer resources to fix just about any problem. Here are a few examples of website issues that might need Maryland website maintenance:
These are just a few of the Maryland website maintenance packages we offer. In fact, Maryland website support is basically anything a web designer or website marketer does to your website.
Our website maintenance and support firm is happy to provide Annapolis, Baltimore, Bethesda, Columbia, Frederick, Rockville, Salisbury, and Silver Spring with fast website support services.
The cost of our web maintenance services begins at $119.50/hour, but discounts are available for pre-purchased blocks of time, which can lower the hourly rate to as low as $99.95.
If you opt for a web maintenance retainer, there are no minimum deductions, contracts, expirations, or hidden fees.
Kindly note that we seldom encounter tasks that take less than 10 minutes to complete, as reviewing an email or receiving a phone call, working on the task, providing feedback, and logging the task usually requires at least 10 minutes.
You'll receive a monthly update from us to inform you of your pre-purchased website maintenance retainer's remaining time balance, keeping you in the loop about your usage.
Are you weary of being continuously notified about available upgrades? Does the possibility of website downtime worry you? Allow our web development team to alleviate your concerns through proactive website management!
Our website management plans encompass the following elements:
At our disposal is an in-house team of website experts who can carry out platform updates, template updates, and plugin/extension updates on a monthly or quarterly basis for WordPress or WooCommerce websites!
We keep remote backups of your website and database to minimize the possibility of data loss.
Within our uptime monitoring system, we oversee your website for any service outages.
An alert will be dispatched to our web designers if your website goes down, enabling us to examine the issue.
You have the choice of opting for website management plans with monthly and quarterly options. You have the freedom to determine how frequently our team should carry out remote backups and website updates.
With years of experience developing websites for Maryland small businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Having said that, it's better to master a few platforms than try to specialize in them all. For that reason, our web support agency for Maryland websites tends to service only the following platforms:
As a website support firm, we used to maintain and support Joomla and Magento websites for Maryland-area businesses. The reason we moved away from those platforms was to let our website maintenance consultants focus more on training and support.
After the launch of a website, we're often asked for detailed examples of Maryland website maintenance requests. The following are some examples of Maryland web support plans we've provided in the past.
Your Maryland website might need a paragraph updated, an image changed, or a new page added. These are just normal, routine web support duties to keep content fresh for both search engines and visitors.
Let us check your Maryland website for hosting, caching, image optimization, console errors, broken links, poor database queries, and other potential concerns that might be impacting your site speed. It'll help improve page load times, which will make users and search engines happy.
Keeping your Maryland website's content management system updated is important if it's running on WordPress. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!
If your Maryland website has functionality developed and maintained by a third-party, it is important to upgrade those plugins and extensions to include the latest changes by the developers. It's similar to updating the CMS platform since it helps patch security and functionality concerns.
Has Google Search Console told you there's a coverage problem? If so, we'll look at the coverage glitches, fix them, and update you on the status. By making Google happy, you'll boost your search engine placements throughout Maryland and beyond!
Do you ever see product prices or reviews in Google organic search results? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a nearby organization in Maryland, and ecommerce product or some other common data type.
By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.
Interested in using Google Tag Manager for managing custom scripts? That won't be a problem! We can add Google Tag Manager to your Maryland website and even give you a crash course in using Google Tag Manager.
If you are interested in understanding the benefit of the online marketing service for your Maryland website, it is important to setup conversion tracking. Then you'll know where your conversions come from, whether it be direct traffic, organic search, or PPC advertising.
Do you have a Maryland website that's slow because of large images? That won't be a problem! Using our image compression tools, we can compress all your images and even set up recurring compression for new images!
Would you like to try live chat? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Maryland business!
Are your error_log files big? If you're getting recurring error messages, we can update programming code or fix platform glitches.
If spambots are attacking your Maryland website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.
Are you interested in installing a caching plugin in your Maryland website, but not sure how to properly configure the settings for best page speed? We can help recommend caching plugins, or just install and configure them for you!
To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.
Is your Maryland site being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.
Do you want to create a backup of your Maryland website? We can help you create one-time or scheduled backups that store locally or at an offsite location.
It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!
Do you prefer to make design changes based on statistical data regarding how users interact with your Maryland web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.
Are you launching a new website or removing pages from your website? You should create 301 redirects for your Maryland website. We've seen businesses in and around Maryland lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.
Do you need help learning how to make changes to your Maryland website? If your Maryland website was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!
Ask the Maryland web support company some questions about their services before you sign up for a package. It'll give you a better idea of the relationship you'll have with the Maryland web maintenance team before you pay them, give them website access, and give them full access to your hosting. Let's go over some basic questions to ask:
We find it beneficial to run these questions by any Maryland website services agency before subscribing to their website maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.
Companies in and around Maryland often ask us for a website maintenance plan to establish routines and procedures. We can help your Maryland business set up a website support plan so all aspects of your website, hosting, and domain name are monitored regularly.
If you've been looking for experienced web maintenance and support agencies serving major cities throughout Maryland, we'll be the website maintenance team you want to contact. Our web support specialists frequently offer web maintenance and help in Annapolis, Baltimore, Bethesda, Columbia, Frederick, Rockville, Salisbury, or Silver Spring throughout Maryland. From easy website upgrades and platform updates, to website training and emergency support, our website maintenance firm will have you covered!
When looking for website professionals to handle web maintenance and support in smaller cities throughout Maryland, we still hope you'll consider our website support packages. We have a full staff of dedicated website professionals ready to help Maryland-area organizations. Whether your business is located in Aberdeen, Adelphi, Arbutus, Arnold, Bel Air, Camp Springs, Carney, Catonsville, Chillum, Clinton, Cockeysville, Colesville, Crofton, Cumberland, Edgewood, Elkridge, Essex, Fairland, Ferndale, Fort Washington, Greater Landover, Greater Upper Marlboro, Green Haven, Greenbelt, Hagerstown, Hillcrest Heights, Hyattsville, Langley Park, Lanham-Seabrook, Lochearn, Middle River, Montgomery Village, North Laurel, North Potomac, olney, Owings Mills, Oxon Hill-Glassmanor, Parkville, Pikesville, Randallstown, Redland, Reisterstown, Severna Park, South Gate, South Laurel, St. Charles, Suitland-Silver Hill, Wheaton-Glenmont, Woodlawn, or a different city, our web maintenance firm will be ready to help with all your Maryland web support plans!