Maryland Website Maintenance Services

Support for Maryland Websites

Our team doesn't just build Maryland websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Website Support Experts for Maryland Businesses

We're a website maintenance firm with a team of website experts that never outsources Maryland website maintenance to anyone.

Because of this, our web support company is the best choice for all your Maryland website support needs, including website platform upgrades, website speed improvements, site security fixes, and website issue resolutions.

We're the perfect choice for all your Maryland web maintenance needs, including platform upgrades, site performance improvements, security fixes, and issue resolutions.

You'll enjoy working with our team for your Maryland web support plans because of the emphasis we put on availability and availability. You'll have no problem getting in touch with a member of our website support team if you need something easy done today or if you have a complicated question that's best explained over the phone!

Our Maryland Website Maintenance Plans

We see website maintenance as a reactive support service where we provide your Maryland business with the right website designer resources to fix just about any problem. Here are a few examples of website issues that might need Maryland website maintenance:

  • Upgrading your site platform to the latest version.
  • Updating apps and plugins to make them safer and more functional.
  • Adding new web pages as you release new products or services.
  • Staying fresh with new blog content.
  • Rearranging your Maryland site's navigation menu.
  • Improve your page performance to pass Google Core Web Vitals.
  • Take backups of your website's files and databases.
  • Making your website look and feel better.
  • Fixing website scan concerns or Google Search Console coverage glitches.
  • Adding structured data, open graph tags, etc.
  • Investigating the cause and providing a solution to any other website issue.

These are just a few of the Maryland website maintenance packages we offer. In fact, Maryland website support is basically anything a web designer or website marketer does to your website.

Our website maintenance and support firm is happy to provide Annapolis, Baltimore, Bethesda, Columbia, Frederick, Rockville, Salisbury, and Silver Spring with fast website support services.

A Few of Our Web Maintenance & Support Specialists

Drew PAshton HJustin FMicah SJake FDavid W

Pricing for Maryland Website Maintenance

The cost of our web maintenance services begins at $119.50/hour, but discounts are available for pre-purchased blocks of time, which can lower the hourly rate to as low as $99.95.

If you opt for a web maintenance retainer, there are no minimum deductions, contracts, expirations, or hidden fees.

Kindly note that we seldom encounter tasks that take less than 10 minutes to complete, as reviewing an email or receiving a phone call, working on the task, providing feedback, and logging the task usually requires at least 10 minutes.

You'll receive a monthly update from us to inform you of your pre-purchased website maintenance retainer's remaining time balance, keeping you in the loop about your usage.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
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Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Maryland Website Management Services

Are you weary of being continuously notified about available upgrades? Does the possibility of website downtime worry you? Allow our web development team to alleviate your concerns through proactive website management!

Our website management plans encompass the following elements:

1.) Proactive Website Updates

At our disposal is an in-house team of website experts who can carry out platform updates, template updates, and plugin/extension updates on a monthly or quarterly basis for WordPress or WooCommerce websites!

  1. Backups: We initiate the process by generating backups of your website files and database.
  2. Install Update: Subsequently, we proceed to manually install any available upgrades on your website.
  3. Review: We run a test on your website for problems once the updates have been installed.
  4. Finish: Successfully upgrading will bolster your website's defense against malware and security threats! In the event of unsuccessful upgrades, we will work together to determine the next steps.

2.) Remote Website Backups

We keep remote backups of your website and database to minimize the possibility of data loss.

3.) Uptime Monitoring

Within our uptime monitoring system, we oversee your website for any service outages.

An alert will be dispatched to our web designers if your website goes down, enabling us to examine the issue.

Pricing for Maryland Website Management

You have the choice of opting for website management plans with monthly and quarterly options. You have the freedom to determine how frequently our team should carry out remote backups and website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Maryland Websites

With years of experience developing websites for Maryland small businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. Having said that, it's better to master a few platforms than try to specialize in them all. For that reason, our web support agency for Maryland websites tends to service only the following platforms:

Example Website Support Service List for Maryland Small Businesses

After the launch of a website, we're often asked for detailed examples of Maryland website maintenance requests. The following are some examples of Maryland web support plans we've provided in the past.

Easy Maryland Website Changes

Your Maryland website might need a paragraph updated, an image changed, or a new page added. These are just normal, routine web support duties to keep content fresh for both search engines and visitors.

Maryland Website Performance Improvements

Let us check your Maryland website for hosting, caching, image optimization, console errors, broken links, poor database queries, and other potential concerns that might be impacting your site speed. It'll help improve page load times, which will make users and search engines happy.

Platform Updates / Security Upgrades

Keeping your Maryland website's content management system updated is important if it's running on WordPress. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!

Plugin / Extension Upgrades

If your Maryland website has functionality developed and maintained by a third-party, it is important to upgrade those plugins and extensions to include the latest changes by the developers. It's similar to updating the CMS platform since it helps patch security and functionality concerns.

Fixing Search Console Issues

Has Google Search Console told you there's a coverage problem? If so, we'll look at the coverage glitches, fix them, and update you on the status. By making Google happy, you'll boost your search engine placements throughout Maryland and beyond!

Setup Structured Data

Do you ever see product prices or reviews in Google organic search results? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a nearby organization in Maryland, and ecommerce product or some other common data type.

Implement Open Graph on Your Website

By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.

Implement Google Tag Manager

Interested in using Google Tag Manager for managing custom scripts? That won't be a problem! We can add Google Tag Manager to your Maryland website and even give you a crash course in using Google Tag Manager.

Add Conversion Tracking

If you are interested in understanding the benefit of the online marketing service for your Maryland website, it is important to setup conversion tracking. Then you'll know where your conversions come from, whether it be direct traffic, organic search, or PPC advertising.

Image Compression (Optimization)

Do you have a Maryland website that's slow because of large images? That won't be a problem! Using our image compression tools, we can compress all your images and even set up recurring compression for new images!

Setup Live Chat

Would you like to try live chat? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Maryland business!

Resolve Errors in Log Files

Are your error_log files big? If you're getting recurring error messages, we can update programming code or fix platform glitches.

Integrate reCaptcha on Contact Forms

If spambots are attacking your Maryland website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Setup a Caching Plugin

Are you interested in installing a caching plugin in your Maryland website, but not sure how to properly configure the settings for best page speed? We can help recommend caching plugins, or just install and configure them for you!

Setup SMTP Email

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

Restrict IP Addresses

Is your Maryland site being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Create Website Backups

Do you want to create a backup of your Maryland website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design changes based on statistical data regarding how users interact with your Maryland web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Maryland website. We've seen businesses in and around Maryland lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make changes to your Maryland website? If your Maryland website was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask Maryland Web Maintenance Firms

Ask the Maryland web support company some questions about their services before you sign up for a package. It'll give you a better idea of the relationship you'll have with the Maryland web maintenance team before you pay them, give them website access, and give them full access to your hosting. Let's go over some basic questions to ask:

  • What kind of security do you have on your site? Do you scan client websites for security?
  • What is the turnaround time for Maryland web maintenance requests?
  • Is your Maryland website maintenance outsourced?
  • How much might it cost to maintain an average Maryland website?
  • Are there minimum deductions or minimum billable expenses for Maryland website updates?
  • At what times of the day are you working and able to take our maintenance requests?
  • How will I know about new upgrades to my platform?

We find it beneficial to run these questions by any Maryland website services agency before subscribing to their website maintenance packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.

Maryland Website Support Plans and Tips

Companies in and around Maryland often ask us for a website maintenance plan to establish routines and procedures. We can help your Maryland business set up a website support plan so all aspects of your website, hosting, and domain name are monitored regularly.

Annual Maryland web maintenance work

  • Check if your web hosting provider has newer servers that your account can be migrated to.
  • Check if your website platform has a new major release that will require an extensive website migration.
  • Try restoring a website backup to make sure the data is good enough for a full recovery. Also, make sure your backups are stored somewhere else besides Maryland.
  • Take a look at the websites of your competitors (even those outside Maryland) to see if you're missing out on anything.
  • Take a look at your website's security to make sure nothing's been compromised.
  • Ensure that structured data, open graph, and social media links are all working.
  • Check if any external tracking, live chat, or heat map scripts are installed but no longer necessary.
  • Remove any unnecessary development or staging websites.

Semi-annual Maryland web maintenance tasks

  • Ensure you have access to your domain name and that it isn't expiring soon. This will be helpful when you must process a domain name renewal.
  • Check that your hosting account isn't about to expire and you can access it.
  • Make sure you have access to your DNS.
  • Make sure your SSL certificate isn't expiring soon.
  • Make sure you have remote backups outside Maryland and that your website backup schedule is working.
  • Make sure you're running an image optimization service.
  • Check if the site is throwing any browser errors.

Monthly Maryland web maintenance work

  • Check for broken links on your website, which negatively impact UX and search engine optimization.
  • Check your website for performance issues after recent upgrades or changes.
  • See if there's anything wrong being reported within Google Search Console.
  • Keep your site fresh by updating your content within one of your service pages or blog articles.
  • Take a look at your website platform and extensions for any available updates.

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Website Maintenance Services throughout Maryland

If you've been looking for experienced web maintenance and support agencies serving major cities throughout Maryland, we'll be the website maintenance team you want to contact. Our web support specialists frequently offer web maintenance and help in Annapolis, Baltimore, Bethesda, Columbia, Frederick, Rockville, Salisbury, or Silver Spring throughout Maryland. From easy website upgrades and platform updates, to website training and emergency support, our website maintenance firm will have you covered!

When looking for website professionals to handle web maintenance and support in smaller cities throughout Maryland, we still hope you'll consider our website support packages. We have a full staff of dedicated website professionals ready to help Maryland-area organizations. Whether your business is located in Aberdeen, Adelphi, Arbutus, Arnold, Bel Air, Camp Springs, Carney, Catonsville, Chillum, Clinton, Cockeysville, Colesville, Crofton, Cumberland, Edgewood, Elkridge, Essex, Fairland, Ferndale, Fort Washington, Greater Landover, Greater Upper Marlboro, Green Haven, Greenbelt, Hagerstown, Hillcrest Heights, Hyattsville, Langley Park, Lanham-Seabrook, Lochearn, Middle River, Montgomery Village, North Laurel, North Potomac, olney, Owings Mills, Oxon Hill-Glassmanor, Parkville, Pikesville, Randallstown, Redland, Reisterstown, Severna Park, South Gate, South Laurel, St. Charles, Suitland-Silver Hill, Wheaton-Glenmont, Woodlawn, or a different city, our web maintenance firm will be ready to help with all your Maryland web support plans!

Hear what our customers are saying

Wendy Bottesi

Wendy Bottesi

Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
Southwest Radio Church

Southwest Radio Church

What can I say about this company? These people that work there? Unbelievable!! It doesn't matter when or why you call, they will help you. The other part of that statement is: I never have to call them! They made a web site for us that works 24/7. But if I do call they actually take care of it right then. ... great bunch of guys...Southwest Radio Church really appreciates you!!
Alo Health

Alo Health

WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
Rummeles Fine Jewelry

Rummeles Fine Jewelry

Great company to deal with! They have a great team of people and are always there to answer any questions we have!
Tara Candland

Tara Candland

Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
Jeff Ring

Jeff Ring

This company is just a thrill to work with. Everyone is so friendly and eager to help even with the smallest items. They are always very accommodating when you stop by to look at the magnificent fish tank and will greet you with with a warm cappuccino.
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Let's Talk About Maryland Web Maintenance!