Michigan Website Maintenance Services

Support for Michigan Websites

Our team doesn't just build Michigan websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Website Support Experts for Michigan Businesses

We're a website maintenance firm with a team of website experts that never outsources Michigan website maintenance to anyone.

This makes our web support company the perfect choice to provide all your Michigan website support needs, including website platform upgrades, website speed improvements, site security fixes, website issue resolutions, and anything else related to improving your website.

You'll enjoy working with our team for your Michigan website maintenance services because of the emphasis we put on communication and availability. Our support team is happy to help if you need something simple done the same day or have a complicated question you'd like to explain over the phone.

Our Michigan Website Maintenance Packages

We see website maintenance as a reactive support service where we provide your Michigan small business with the right website developer resources to fix just about any problem. There are many examples of website concerns that might require service from Michigan web maintenance agencies, including:

  • Upgrading your website platform to the latest version.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new web pages as you release new products or services.
  • Staying fresh with new blog content.
  • Rearranging your Michigan website's navigation menu.
  • Making your page faster to pass Google Core Web Vitals.
  • Take backups of your website's files and databases.
  • Modifying the look and feel of your website's design.
  • Fixing site audit errors or Google Search Console coverage issues.
  • Enhancing technical SEO with structured data, open graph tags, etc.
  • Investigating the cause and providing a solution to any other website issue.

These are just a few of the Michigan web maintenance services we offer. Basically, Michigan website maintenance is anything a web developer or internet advertising expert does to change your website.

Our web maintenance and support company is happy to provide Ann Arbor, Detroit, Grand Rapids, Kalamazoo, Lansing, Sterling Heights, Taylor, and Troy with fast website support services.

A Few of Our Web Maintenance & Support Specialists

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Pricing for Michigan Web Maintenance

The cost of our website maintenance packages begins at $119.50/hour, but discounts are available for pre-purchased blocks of time, which can lower the hourly rate to as low as $99.95.

With the purchase of a website maintenance retainer, there are no hidden fees, contracts, minimum deductions, or expirations.

Kindly note that we seldom encounter tasks that take less than 10 minutes to complete, as reviewing an email or receiving a phone call, working on the task, providing feedback, and logging the task usually requires at least 10 minutes.

Our team will furnish you with a monthly update to inform you of the remaining time balance on your pre-purchased web maintenance retainer, ensuring that you stay aware of your usage.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
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Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Michigan Website Management Packages

Are you weary of being continuously notified about available updates? Are you concerned about potential website downtime? Allow our web development team to alleviate your concerns through proactive website management!

Here is a summary of what our website management plans entail:

1.) Proactive Website Upgrades

At our disposal is an in-house team of site specialists who can carry out platform updates, theme updates, and plugin/extension updates on a monthly or quarterly basis for WordPress or WooCommerce websites!

  1. Site Backup: Our first step involves generating backups of both your website files and database.
  2. Updates: Next in line, we manually install any upgrades that are available for your website.
  3. Review: We run a test on your website for problems once the updates have been installed.
  4. Wrap Up: Successful upgrades will enhance your website's protection against malware and security threats! If the updates are not successful, we will collaborate on the next course of action.

2.) Remote Website Backups

As a precautionary measure to help prevent data loss, we store remote backups of your website and database.

3.) Uptime Monitoring

Within our uptime monitoring system, we oversee your website for any service outages.

If your website experiences downtime, our web developers will be alerted to investigate the issue.

Pricing for Michigan Website Management

You have the choice of opting for website management plans with monthly and quarterly options. This empowers you to decide the frequency at which our team performs remote backups and installs website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Michigan Websites

With years of experience developing websites for Michigan organizations (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. For that reason, our website support company for Michigan websites tends to service only the following platforms:

Example Web Support Service List for Michigan Businesses

After the launch of a website, we're often asked for detailed examples of Michigan web maintenance requests. Here are several examples of Michigan website maintenance services we've been asked to perform in the past and would be more than happy to provide to you!

Basic Michigan Website Changes

Changes to your Michigan website could be as basic as updating a paragraph, swapping images, or adding a new page. These are just normal, routine web support duties to keep content fresh for both search engines and visitors.

Michigan Website Performance Improvements

We can analyze your Michigan website for hosting problems, caching concerns, unoptimized images, console errors, broken links, poor queries, and more if it's slow. User experience and SEO will both benefit from better page load times.

Platform Upgrades / Security Updates

If your Michigan website is running on a content management system, like WordPress, it is important to keep the platform updated. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!

Extension / Plugin Upgrades

If your Michigan website has functionality developed and maintained by a third-party, it is important to upgrade those plugins and extensions to include the latest changes by the developers. It's similar to updating the CMS platform since it helps patch security and functionality issues.

Google Search Console Issues

Did Google Search Console tell you about a coverage problem? If so, we'll look at the coverage problems, fix them, and update you on the status. This will help your search engine placements, throughout Michigan and beyond, by making Google happy!

Setup Structured Data

When you search Google organically, have you noticed reviews or prices in the search results? This is brought to you by structured data, which is a standardized way of describing the content on the web page, whether it be of a local area small business in Michigan, and ecommerce product or some other common data type.

Implement Open Graph on Your Website

When people share links of your Michigan company on social media, your website will look better if you add Open Graph Tags. These tags help define an image, title, and description for each page on your website.

Add Google Tag Manager

Interested in using Google Tag Manager for managing custom scripts? Not a problem! We can add Google Tag Manager to your Michigan website and even give you a crash course in using Google Tag Manager.

Setup Conversion Tracking

If you are interested in understanding the benefit of the digital marketing plan for your Michigan website, it is important to setup conversion tracking. Then you'll know where your conversions come from, whether it be direct traffic, organic search, or paid advertising.

Image Optimization

Is your Michigan website slow because of large images? That won't be a problem! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!

Setup Live Chat

Is your website ready for live chat? We can make recommendations on the best live chat systems for your business requirements, install the tracking code, and configure the design to match the branding of your Michigan business!

Resolve Errors in Log Files

Do you have a lot of error_log files on your hosting account? To stop recurring error messages, we can diagnose the problem and update programming code.

Integrate reCaptcha on Contact Forms

If spambots are attacking your Michigan website, we can setup a checkbox or invisible reCaptcha to help minimize unwanted submissions on your forms.

Setup a Caching Plugin

Are you interested in installing a caching plugin in your Michigan website, but not sure how to properly configure the settings for best site performance? We can help recommend caching plugins, or just install and configure them for you!

Setup SMTP Email

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

Restrict IP Addresses

Is your Michigan website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Create Website Backups

Do you want to create a backup of your Michigan website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design changes based on statistical data regarding how users interact with your Michigan web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Michigan website. We've seen businesses in and around Michigan lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make edits to your Michigan website? If your Michigan website was developed in a platform we work within, such as Shopify or WordPress, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask Michigan Web Maintenance Companies

Ask the Michigan web support agency some questions about their services before you sign up for a package. This will help you get a better idea of the relationship you will have with the Michigan web maintenance team before you give them money, provide them website access, and give them complete access to your website for one of their website support packages. Let's go over some easy questions to ask:

  • Can you tell me how you handle website security? Do you run website security scans for businesses?
  • What is the turnaround time for Michigan web maintenance requests?
  • Is your Michigan website maintenance outsourced?
  • How much does Michigan web support cost?
  • Are there any minimum deductions or minimum billable expenses for Michigan website updates?
  • At what times of the day are you working and able to take our maintenance requests?
  • Will you keep me informed about new updates within my platform?

We find it beneficial to run these questions by any Michigan website services company before subscribing to their web support packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.

Michigan Web Maintenance Packages and Tips

Companies in and around Michigan often ask us for a web support plan to establish routines and procedures. We are happy to help your Michigan small business develop a web maintenance plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.

Annual Michigan website maintenance tasks

  • Message your website hosting company to see if they have upgraded servers you can switch your website to for faster page speed.
  • Check if your website platform has a new major release that will require an extensive website migration.
  • Try restoring a website backup to make sure the data is good enough for a full recovery. Also, make sure your backups are stored somewhere else besides Michigan.
  • Check out competitor sites (even those outside of Michigan) to see if you're missing out on any competitive advantages they have over you.
  • Ensure your website is secure by performing a full security review.
  • Ensure that structured data, open graph, and social media links are all working.
  • Verify the necessity of any 3rd party tracking, live chat, or heat map scripts that are installed.
  • Remove any unnecessary development or staging websites.

Semi-annual Michigan web maintenance work

  • Ensure you have access to your domain name and that it isn't expiring soon. This will be helpful when you must process a domain name renewal.
  • Check that your hosting account isn't about to expire and you can access it.
  • Make sure you can access your DNS in case anything needs to be changed.
  • Find out if your SSL certificate will expire soon.
  • Make sure you have remote backups outside Michigan and that your website backup schedule is working.
  • Check if you have an automated image optimization service running.
  • Check if the website is throwing any console errors.

Monthly Michigan web maintenance work

  • Check for broken links on your website, which negatively impact UX and search engine optimization.
  • Check your website for performance issues after recent updates or changes.
  • See if there are any coverage concerns in Google Search Console.
  • Update some of your service pages or blog articles to keep your website fresh.
  • Take a look at your website platform and extensions for any available upgrades.

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Web Support Services throughout Michigan

If you've been searching for experienced website maintenance and support agencies serving major cities throughout Michigan, we'll be the website support team you want to contact. Our web maintenance experts frequently offer website maintenance and help in Ann Arbor, Detroit, Grand Rapids, Kalamazoo, Lansing, Sterling Heights, Taylor, or Troy throughout Michigan. From easy website updates and platform upgrades, to website training and emergency support, our website support firm will have you covered!

When searching for website consultants to handle website maintenance and support in smaller cities throughout Michigan, we still hope you'll consider our web maintenance packages. We have a full staff of dedicated website specialists ready to help Michigan-area organizations. Whether your business is located in Battle Creek, Bay City, Bloomfield, Burton, Canton, Clinton, Dearborn Heights, East Lansing, Eastpointe, Garden City, Harrison, Holland, Jackson, Kentwood, Lincoln Park, Madison Heights, Midland, Monroe, Mount Pleasant, Muskegon, Novi, Oak Park, Plymouth Township, Port Huron, Portage, Redford, Roseville, Saginaw, Shelby, Walker, Waterford, West Bloomfield Township, Wyandotte, or a different city, our website maintenance firm will be ready to help with all your Michigan website support plans!

Hear what our customers are saying

Jen Ollanketo

Jen Ollanketo

WebCitz helped the Oshkosh Area Humane Society with our new website and they were great to work with. Responsive, professional and affordable. I think the biggest perk for us was having someone local we could talk to for assistance instead of long wait times. Definitely would recommend to anyone looking to start up or revamp their website.
Jeff Ring

Jeff Ring

This company is just a thrill to work with. Everyone is so friendly and eager to help even with the smallest items. They are always very accommodating when you stop by to look at the magnificent fish tank and will greet you with with a warm cappuccino.
Sarah Grantham

Sarah Grantham

Corey was absolutely amazing in helping me with my issue. He was encouraging as we worked through things that to me were huge, but he made them seem small. Will definitely use WebCitz again!!!
Wendy Bottesi

Wendy Bottesi

Corey is so incredibly helpful!!!! He took the time and effort to make sure I had the help I needed! Above and beyond friendly! Helpful hints to navigate my website!! I felt so at ease! This is the company I will be sticking with and telling everyone about!!! A million times over thank you Corey!
George Ormond

George Ormond

Corey was extremely helpful and spent a considerable amount of time going over my difficulties with a newly created website put together by someone else. I was under a very stressful deadline and he was extremely considerate and helpful. He managed to fix the problems that I was experiencing with my website. I had reached out to a number of website developers for help but only heard back from Webcity and Corey got back to me within minutes!
Tara Candland

Tara Candland

Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
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Let's Talk About Michigan Web Maintenance!