Minnesota Website Maintenance Services

Support for Minnesota Websites

Our team doesn't just build Minnesota websites; we also offer website maintenance and support services because we know questions and concerns come up!

500+ active clients
500+
Satisfied Digital Marketing Clients
18 years in business
2004
Founded 18+ Years Ago
20+ Onsite experts
14+
Onsite Experts (No Outsourcing)
Web Maintenance Services

Web Maintenance Experts for Minnesota Small Businesses

We're a web support agency with a team of website professionals that never outsources Minnesota web support to anyone.

This makes our website support firm the perfect choice to provide all your Minnesota website support needs, including website platform upgrades, site speed improvements, website security fixes, website issue resolutions, and anything else related to improving your website.

We emphasize availability and communication for our Minnesota web maintenance services. Our support team is happy to help if you need something basic done the same day or have a complicated question you'd like to explain over the phone.

Our Minnesota Web Maintenance Services

We see web maintenance as a reactive support service where we provide your Minnesota company with the right web designer resources to fix just about any problem. There are many examples of website glitches that might require service from Minnesota web maintenance companies, including:

  • Updating your site platform.
  • Keeping apps and plugins updated for better security and functionality.
  • Adding new web pages as you release new information.
  • Staying fresh with new blog content.
  • Rearranging the navigation menu of your Minnesota website.
  • Making your page faster to pass Google Core Web Vitals.
  • Backing up your website's files and databases.
  • Changing the look and feel of your website.
  • Fixing website scan concerns or Google Search Console coverage glitches.
  • Enhancing technical SEO with structured data, open graph tags, etc.
  • Providing solutions to other website concerns.

Those services are just a taste of what Minnesota website support might look like. Basically, Minnesota web maintenance is anything a website developer or website marketing specialist does to change your website.

Our web maintenance and support company is happy to provide Bloomington, Duluth, Minneapolis, Plymouth, Rochester, St. Paul, and Woodbury with fast site support services.

A Few of Our Web Maintenance & Support Specialists

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Pricing for Minnesota Website Maintenance

The cost of our web maintenance packages begins at $119.50/hour, but discounts are available for pre-purchased blocks of time, which can lower the hourly rate to as low as $99.95.

With the purchase of a web maintenance retainer, there are no hidden fees, contracts, minimum deductions, or expirations.

It's important to note that it's uncommon for us to receive tasks that can be completed within less than 10 minutes, as the task review process, responding to emails or phone calls, providing feedback, and logging the task typically take up a minimum of 10 minutes.

Our team will furnish you with a monthly update to inform you of the remaining time balance on your pre-purchased website support retainer, ensuring that you stay aware of your usage.

Invoiced Monthly

$ 119.50/hr

  • Existing Clients Only
  • Any Time Spent Billed Monthly
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
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Pre-Purchased Block of Time

As Low As $99.95/hr

  • Dedicated Account Manager
  • No Contracts, Auto-Renewals, or Expirations
  • Time Use Summary Reports
  • No Outsourcing
  • Service Availability of M-F, 8AM-5PM CST, No Holidays
Purchase Now!

Our Minnesota Website Management Packages

Are you weary of being continuously notified about available updates? Are you concerned about potential website downtime? Our web development team can mitigate both of your concerns through proactive website management!

Here is a summary of what our website management plans entail:

1.) Proactive Website Upgrades

At our disposal is an in-house team of website specialists who can carry out platform updates, theme updates, and plugin/extension updates on a monthly or quarterly basis for WordPress or WooCommerce websites!

  1. Backup: To begin, we create backups of both your website files and database.
  2. Upgrades: Next in line, we manually install any updates that are available for your website.
  3. Site Testing: After installing the updates, we verify your website for any problems.
  4. Finalize: If the upgrades are successful, your website's protection against security threats and malware will be improved! If the updates are unsuccessful, we will have a discussion about the subsequent course of action.

2.) Remote Website Backups

As a precautionary measure to help prevent data loss, we store remote backups of your website and database.

3.) Website Uptime Monitoring

We monitor your website for service outages using our uptime monitoring system.

If your site experiences downtime, our website designers will be alerted to investigate the issue.

Pricing for Minnesota Website Management

You have the choice of opting for website management plans with monthly and quarterly options. This empowers you to decide the frequency at which our team performs remote backups and installs website updates.

Quarterly Management

$ 150/qtr

  • Quarterly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

Monthly Management

$ 125/mo

  • Monthly Updates to WordPress, Themes, and Plugins
  • Functionality Testing after Updates are Installed
  • Remote Storage of Backup Files
  • Uptime Monitoring with Alerts to our Web Developers

The Platforms We Maintain for Minnesota Websites

With years of experience developing websites for Minnesota businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Because of that, we tend to service only these platforms for Minnesota websites:

Example Website Maintenance Service List for Minnesota Businesses

After the launch of a website, we're often asked for detailed examples of Minnesota website support requests. Here are several examples of Minnesota web maintenance services we've been asked to perform in the past and would be more than happy to provide to you!

Basic Minnesota Website Changes

Changes to your Minnesota website could be as basic as updating a paragraph, swapping images, or adding a new page. This is just normal, routine website maintenance to keep content fresh for both search engines and visitors.

Minnesota Page Speed Improvements

If your Minnesota website isn't running as fast as it once was, we can review your website for hosting issues, caching problems, unoptimized images, console errors, broken links, poor queries, and much more. User experience and search engine optimization will both benefit from better page load times.

Platform Updates / Security Fixes

It's important to keep your Minnesota website updated if it runs on a CMS like WordPress. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!

Extension / Plugin Upgrades

It's important to update your Minnesota website's plugins and extensions to reflect the latest changes by the developers. The idea is similar to updating the CMS platform since it fixes security and functionality issues.

Google Search Console Issues

Did you get a report from Google Search Console telling you about a coverage issue? If so, we'll look at the coverage problems, fix them, and update you on the status. By making Google happy, you'll boost your search engine placements throughout Minnesota and beyond!

Implement Structured Data

Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local area Minnesota small business, or an ecommerce product.

Add Open Graph to Your Website

By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.

Implement Google Tag Manager

Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? No problem at all! We can add Google Tag Manager to your Minnesota website and even teach you how to use it.

Setup Conversion Tracking

If you are interested in understanding the benefit of the website advertising service for your Minnesota website, it is important to setup conversion tracking. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid advertising.

Image Compression (Optimization)

Is your Minnesota website slow because of large images? Not a problem! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!

Integrate a Live Chat

Would you like to try live chat? If you'd like us to recommend the best live chat system for your Minnesota business, install the tracking code, and customize the design for your branding, we can do it!

Review Error Log Files

Are your error_log files big? To stop recurring error messages, we can diagnose the problem and update programming code.

Reduce Spam with reCaptcha

We can set up a checkbox or invisible reCaptcha to help minimize unwanted submissions on your Minnesota site.

Setup a Caching Plugin

Looking to install a caching plugin on your Minnesota website, but not sure how to configure it? We can recommend caching plugins, or we can install and configure them for you!

Setup SMTP Email

To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.

Restrict IP Addresses

Is your Minnesota website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.

Create Website Backups

Do you want to create a backup of your Minnesota website? We can help you create one-time or scheduled backups that store locally or at an offsite location.

Create a Development Website

It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!

Implement A/B Testing

Do you prefer to make design changes based on statistical data regarding how users interact with your Minnesota web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.

Create 301 Redirects

Are you launching a new website or removing pages from your website? You should create 301 redirects for your Minnesota website. We've seen businesses in and around Minnesota lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.

Provide Website Training

Do you need help learning how to make changes to your Minnesota website? If your Minnesota website was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!

5 Reasons Why Your Slow Website is Costing You Sales

Questions to Ask Minnesota Web Support Companies

Ask the Minnesota web maintenance agency some questions about their services before you sign up for a package. This will help you get a better idea of the relationship you will have with the Minnesota website maintenance team before you give them money, provide them site access, and give them complete access to your website for one of their web maintenance packages. You can ask these easy questions:

  • Can you tell me how you handle website security? Do you run website security scans for clients?
  • When can I expect an average Minnesota web maintenance request to be completed?
  • Is your Minnesota website maintenance outsourced?
  • What are your Minnesota web support costs?
  • Are there any minimum deductions or minimum billable expenses for Minnesota website updates?
  • Can you tell me what your normal business hours are?
  • When there are new updates on my platform, will you let me know?

We find it beneficial to run these questions by any Minnesota website services agency before subscribing to their website support packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.

Minnesota Web Maintenance Plans and Tips

Companies in and around Minnesota often ask us for a web support plan to establish routines and procedures. We are happy to help your Minnesota business develop a web maintenance plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.

Yearly Minnesota web support duties

  • Message your web hosting agency to see if they have upgraded servers you can switch your website to for faster site speed.
  • Check if your website platform is releasing a major update in the near future which will require a major overhaul of your website.
  • Try restoring a website backup to make sure the data is good enough for a full recovery. Also, make sure your backups are stored somewhere else besides Minnesota.
  • Look at competitor websites (even those outside of Minnesota) to see if you are missing out on new functionality for your own customers.
  • Ensure your website is secure by performing a full security review.
  • Make sure structured data, open graph, and social media links are working.
  • Remove any unnecessary 3rd party tracking, live chat, or heat map scripts that may have been installed in the past.
  • Remove any unnecessary development or staging websites.

Semi-annual Minnesota website maintenance tasks

  • Check that your domain name doesn't expire soon and that you have access to it. You'll appreciate this when it's time to renew your domain.
  • Check your hosting account credentials and make sure it's not about to expire.
  • Make sure you can access your DNS in case anything needs to be changed.
  • Check if your SSL certificate will be expiring in the near future.
  • Make sure you have remote backups outside Minnesota and that your website backup schedule is working.
  • Make sure you're running an image optimization service.
  • Make sure the website doesn't throw any browser errors.

Monthly Minnesota web support duties

  • Look for broken links on your website, which hurts SEO and UX.
  • Make sure your website isn't having performance concerns after recent upgrades.
  • See if there's anything wrong being reported within Google Search Console.
  • Keep your website fresh by updating your content within one of your service pages or blog articles.
  • Check if there are available platform or extension upgrades.

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Web Support Plans throughout Minnesota

If you've been searching for experienced web maintenance and support companies serving major cities throughout Minnesota, we'll be the web support team you want to contact. Our website support experts frequently offer website maintenance and help in Bloomington, Duluth, Minneapolis, Plymouth, Rochester, St. Paul, or Woodbury throughout Minnesota. From simple website updates and platform updates, to website training and emergency support, our web support agency will have you covered!

When searching for website consultants to handle website maintenance and support in smaller cities throughout Minnesota, we still hope you'll consider our web maintenance services. We have a full staff of dedicated website consultants ready to help Minnesota-area businesses. Whether your small business is located in Andover, Austin, Brooklyn Center, Cottage Grove, Fridley, Golden Valley, Inver Grove Heights, Mankato, Maplewood, Moorhead, Oakdale, Richfield, Roseville, Savage, White Bear Lake, Winona, or a different city, our website maintenance agency will be ready to help with all your Minnesota website support packages!

Hear what our customers are saying

Dawn White

Dawn White

These guys are always there when you need them! Whether the issue is big or small, there is little they cannot handle. I cannot express enough how greatly we appreciate their continued superior service and willingness to assist whenever we need them. Thanks Dave, Corey and the entire WebCitz team!!
Alo Health

Alo Health

WebCitz designed our Alo Health website and did such a great job of walking us step-by-step through the process, knowing the tech world was not a strength of ours. We love that we are able to change content whenever we want, but if we run into problems, they are a quick email away. They have been responsive, reliable and efficient. Thanks, WebCitz!
Cassie Richards

Cassie Richards

Working with WebCitz has been nothing but a great experience. David, Jake, Drew, and the rest of the team are easy to work with, accommodating, and very knowledgeable. WebCitz is a company that you can trust will be there when you need them most. If I’m having an issue or problem with a website, I can always count on a quick response and a timely solution.
Tara Candland

Tara Candland

Incredibly responsive, fast, and professional. They quickly understood the issue we were having with our site, which was fairly complicated, and were able to resolve it. They kept us updated in lay terms along the way so that we could understand how the issue was progressing.
Jen Ollanketo

Jen Ollanketo

WebCitz helped the Oshkosh Area Humane Society with our new website and they were great to work with. Responsive, professional and affordable. I think the biggest perk for us was having someone local we could talk to for assistance instead of long wait times. Definitely would recommend to anyone looking to start up or revamp their website.
Southwest Radio Church

Southwest Radio Church

What can I say about this company? These people that work there? Unbelievable!! It doesn't matter when or why you call, they will help you. The other part of that statement is: I never have to call them! They made a web site for us that works 24/7. But if I do call they actually take care of it right then. ... great bunch of guys...Southwest Radio Church really appreciates you!!
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