Our team doesn't just build Minnesota websites; we also offer website maintenance and support services because we know questions and concerns come up!
We're a web support agency with a team of website professionals that never outsources Minnesota web support to anyone.
This makes our website support firm the perfect choice to provide all your Minnesota website support needs, including website platform upgrades, site speed improvements, website security fixes, website issue resolutions, and anything else related to improving your website.
We emphasize availability and communication for our Minnesota web maintenance services. Our support team is happy to help if you need something basic done the same day or have a complicated question you'd like to explain over the phone.
We see web maintenance as a reactive support service where we provide your Minnesota company with the right web designer resources to fix just about any problem. There are many examples of website glitches that might require service from Minnesota web maintenance companies, including:
Those services are just a taste of what Minnesota website support might look like. Basically, Minnesota web maintenance is anything a website developer or website marketing specialist does to change your website.
Our web maintenance and support company is happy to provide Bloomington, Duluth, Minneapolis, Plymouth, Rochester, St. Paul, and Woodbury with fast site support services.
The cost of our web maintenance packages begins at $119.50/hour, but discounts are available for pre-purchased blocks of time, which can lower the hourly rate to as low as $99.95.
With the purchase of a web maintenance retainer, there are no hidden fees, contracts, minimum deductions, or expirations.
It's important to note that it's uncommon for us to receive tasks that can be completed within less than 10 minutes, as the task review process, responding to emails or phone calls, providing feedback, and logging the task typically take up a minimum of 10 minutes.
Our team will furnish you with a monthly update to inform you of the remaining time balance on your pre-purchased website support retainer, ensuring that you stay aware of your usage.
Are you weary of being continuously notified about available updates? Are you concerned about potential website downtime? Our web development team can mitigate both of your concerns through proactive website management!
Here is a summary of what our website management plans entail:
At our disposal is an in-house team of website specialists who can carry out platform updates, theme updates, and plugin/extension updates on a monthly or quarterly basis for WordPress or WooCommerce websites!
As a precautionary measure to help prevent data loss, we store remote backups of your website and database.
We monitor your website for service outages using our uptime monitoring system.
If your site experiences downtime, our website designers will be alerted to investigate the issue.
You have the choice of opting for website management plans with monthly and quarterly options. This empowers you to decide the frequency at which our team performs remote backups and installs website updates.
With years of experience developing websites for Minnesota businesses (and those in other areas of the country), our web designers and web developers have been immersed in multiple platforms. That said, it is better to become a master of a handful of platforms rather than try to specialize in them all. Because of that, we tend to service only these platforms for Minnesota websites:
In the past, we provided website maintenance and support for Joomla and Magento platforms of Minnesota organizations. However, we chose not to use those platforms so our website support experts could focus on training and support within the more popular platforms.
After the launch of a website, we're often asked for detailed examples of Minnesota website support requests. Here are several examples of Minnesota web maintenance services we've been asked to perform in the past and would be more than happy to provide to you!
Changes to your Minnesota website could be as basic as updating a paragraph, swapping images, or adding a new page. This is just normal, routine website maintenance to keep content fresh for both search engines and visitors.
If your Minnesota website isn't running as fast as it once was, we can review your website for hosting issues, caching problems, unoptimized images, console errors, broken links, poor queries, and much more. User experience and search engine optimization will both benefit from better page load times.
It's important to keep your Minnesota website updated if it runs on a CMS like WordPress. This helps improve security and functionality - sometimes the updates are relatively quick to perform, which is a win-win!
It's important to update your Minnesota website's plugins and extensions to reflect the latest changes by the developers. The idea is similar to updating the CMS platform since it fixes security and functionality issues.
Did you get a report from Google Search Console telling you about a coverage issue? If so, we'll look at the coverage problems, fix them, and update you on the status. By making Google happy, you'll boost your search engine placements throughout Minnesota and beyond!
Have you ever noticed information like reviews or product prices in the listing of a Google organic search result? This is structured data, which is a standardized way to describe the content on a webpage, whether it's a local area Minnesota small business, or an ecommerce product.
By adding Open Graph Tags to your website, digital platforms can better understand the content of your page, which improves its appearance on social media.
Are you interested in adding Google Tag Manager to your website to help you manage custom scripts more easily? No problem at all! We can add Google Tag Manager to your Minnesota website and even teach you how to use it.
If you are interested in understanding the benefit of the website advertising service for your Minnesota website, it is important to setup conversion tracking. It'll help you understand where your conversions come from, like direct traffic, referral links, organic search, or paid advertising.
Is your Minnesota website slow because of large images? Not a problem! We can run all your images through our image compression tools and even setup recurring image compression for newly added images in the future!
Would you like to try live chat? If you'd like us to recommend the best live chat system for your Minnesota business, install the tracking code, and customize the design for your branding, we can do it!
Are your error_log files big? To stop recurring error messages, we can diagnose the problem and update programming code.
We can set up a checkbox or invisible reCaptcha to help minimize unwanted submissions on your Minnesota site.
Looking to install a caching plugin on your Minnesota website, but not sure how to configure it? We can recommend caching plugins, or we can install and configure them for you!
To help improve email deliverability, we can configure your contact form and website platform to send emails through an SMTP account instead of PHP mail.
Is your Minnesota website being bombarded with fake orders, contact submissions or live chats from a specific network? We can help setup IP restrictions to prevent malicious traffic from interacting with your website.
Do you want to create a backup of your Minnesota website? We can help you create one-time or scheduled backups that store locally or at an offsite location.
It is often recommended that you setup a development or staging website before proceeding with a major upgrade or extension installation. If you'd like help creating and managing that development / staging site, just let us know!
Do you prefer to make design changes based on statistical data regarding how users interact with your Minnesota web page? If so, we can help you implement A/B testing to gather data to help inform you of the best choice between two or more design layouts.
Are you launching a new website or removing pages from your website? You should create 301 redirects for your Minnesota website. We've seen businesses in and around Minnesota lose huge amounts of organic traffic due to widespread broken pages. We can help you create 301 redirects within .htaccess files, nginx templates, and CMS platforms.
Do you need help learning how to make changes to your Minnesota website? If your Minnesota website was developed in a platform we work within, such as WordPress or Shopify, we'll be happy to help!
Ask the Minnesota web maintenance agency some questions about their services before you sign up for a package. This will help you get a better idea of the relationship you will have with the Minnesota website maintenance team before you give them money, provide them site access, and give them complete access to your website for one of their web maintenance packages. You can ask these easy questions:
We find it beneficial to run these questions by any Minnesota website services agency before subscribing to their website support packages, since it will provide much better understanding for you regarding the future relationship, the security of your website, and the expected turnaround time for important maintenance requests.
Companies in and around Minnesota often ask us for a web support plan to establish routines and procedures. We are happy to help your Minnesota business develop a web maintenance plan to ensure all aspects of your website, hosting, and domain name are routinely checked to ensure optimum performance and uptime.
If you've been searching for experienced web maintenance and support companies serving major cities throughout Minnesota, we'll be the web support team you want to contact. Our website support experts frequently offer website maintenance and help in Bloomington, Duluth, Minneapolis, Plymouth, Rochester, St. Paul, or Woodbury throughout Minnesota. From simple website updates and platform updates, to website training and emergency support, our web support agency will have you covered!
When searching for website consultants to handle website maintenance and support in smaller cities throughout Minnesota, we still hope you'll consider our web maintenance services. We have a full staff of dedicated website consultants ready to help Minnesota-area businesses. Whether your small business is located in Andover, Austin, Brooklyn Center, Cottage Grove, Fridley, Golden Valley, Inver Grove Heights, Mankato, Maplewood, Moorhead, Oakdale, Richfield, Roseville, Savage, White Bear Lake, Winona, or a different city, our website maintenance agency will be ready to help with all your Minnesota website support packages!